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Batool R, Tian Q, Zhou E, Hasan N. Impact of internal identity asymmetry on employee's behaviors and feelings: A mediating role of psychological distress. Heliyon 2024; 10:e31438. [PMID: 38807868 PMCID: PMC11130678 DOI: 10.1016/j.heliyon.2024.e31438] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 06/02/2023] [Revised: 05/10/2024] [Accepted: 05/15/2024] [Indexed: 05/30/2024] Open
Abstract
Individuals may experience internal identity asymmetry when they feel misidentified and believe their colleagues do not recognize their work-related identities. This research examines the impact of internal identity asymmetry on their behavior and emotional outcomes at the workplace in Pakistan. Data was collected through a survey and received responses from 393 participants at different levels of management in various sectors of Pakistan. A partial least square-based structural equation modeling technique has been used to validate the proposed research model and develop hypotheses. The findings indicate that psychological distress has a positive indirect effect on both outcomes, such as individual work performance and well-being during personal and professional base asymmetries time. The result indicates that employees face psychological distress while experiencing internal identity asymmetries, which may decrease the performance and well-being of the employees. Findings highlight the importance of coping strategies in improving the performance and well-being of employees. Managers can be supportive in maintaining a positive workplace environment where individuals can have a more accurate self-perception and a better understanding of their colleagues' perspectives. This, in turn, enables them to adopt appropriate coping strategies to enhance both performance and well-being.
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Affiliation(s)
- Rida Batool
- School of Management, Northwestern Polytechnical University, Xi'an, China
| | - Qingfeng Tian
- School of Management, Northwestern Polytechnical University, Xi'an, China
| | - Erhua Zhou
- School of Management, Huazhong University of Science & Technology, Wuhan, China
| | - Najmul Hasan
- BRAC Business School, BRAC University, Dhaka, Bangladesh
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Koutsimani P, Montgomery A. A Two-Wave Study On The Associations Of Burnout With Depression And Anxiety: The Mediating And Moderating Role Of Perceived Family Support. Psychol Rep 2023; 126:220-245. [PMID: 34841980 DOI: 10.1177/00332941211051263] [Citation(s) in RCA: 1] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 01/14/2023]
Abstract
Studies have shown strong associations between burnout and depression and burnout and anxiety but their exact interrelationships still remain unclear. Few studies have examined the psychosocial mechanisms that might underlie these two relationships. Non-work social factors such as perceived family support can affect mental health. The present study investigated the distinctiveness and the reciprocal associations between burnout and depression, and burnout and anxiety by collecting data twice over an 8 month interval. Perceived family support was examined as a mediating and a moderating factor underlying the two relationships. The Maslach Burnout Inventory-General Survey, the Hospital Depression and Anxiety Scale, and the Julkunen Family Support Scale were administered to employees of the general working population (N = 52). First, our results revealed moderate associations between burnout and depression, and burnout and anxiety, supporting the distinctiveness of burnout from the two psychological phenomena. Second, the exhaustion and cynicism burnout dimensions showed reciprocal associations with depression. Moreover, anxiety was found to be a consequence of cynicism while it presented reciprocal associations with the exhaustion dimension of burnout. Perceived family support did not mediate the burnout-depression and burnout-anxiety relationships. However, it moderated the depression-exhaustion relationship in a direction opposite from our hypothesis.
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Affiliation(s)
- Panagiota Koutsimani
- Department of Educational & Social Policy, School of Social Sciences, Humanities and Arts, 414877University of Macedonia, Egnatia, Greece
| | - Anthony Montgomery
- Department of Educational & Social Policy, School of Social Sciences, Humanities and Arts, 414877University of Macedonia, Egnatia, Greece
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Shahzad K, Iqbal R, Nauman S, Shahzadi R, Luqman A. How a Despotic Project Manager Jeopardizes Project Success: The Role of Project Team Members’ Emotional Exhaustion and Emotional Intelligence. PROJECT MANAGEMENT JOURNAL 2023. [DOI: 10.1177/87569728221145891] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 01/31/2023]
Abstract
Drawing on conservation of resources theory, our study investigates whether a project manager’s despotic leadership style influences project success directly and indirectly through the underlying mechanism of project team members’ emotional exhaustion. Additionally, the moderating role of project team members’ emotional intelligence (EI) between despotic leadership and emotional exhaustion is also examined. Data were collected from the project-based employees working in telecommunications organizations (n = 250) using a time-lagged survey in three waves. The result indicates that despotic leadership has a significant negative influence on project success, and emotional exhaustion partially mediates this relationship. Moreover, conforming to a rare line of inquiry that there is a dark side to being emotionally intelligent, our findings show that the effect of despotic leadership style on emotional exhaustion is stronger when a project team member is highly emotionally intelligent. We discuss the theoretical and practical implications of these findings.
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Affiliation(s)
- Khurram Shahzad
- Faculty of Management Sciences, Riphah International University, Islamabad, Pakistan
| | - Rimsha Iqbal
- Faculty of Management Sciences, Riphah International University, Islamabad, Pakistan
| | - Shazia Nauman
- Riphah School of Business and Management, Riphah International University, Lahore, Pakistan
| | - Raheela Shahzadi
- Faculty of Management Sciences, Riphah International University, Islamabad, Pakistan
| | - Adeel Luqman
- College of Management, Shenzhen University, Shenzhen, China
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Iqbal O, Ali Z, Azam A. Exploring the Underlying Mechanism Between Perceived Injustice and Knowledge Hiding: An Empirical Investigation. Psychol Res Behav Manag 2022; 15:3683-3697. [PMID: 36544912 PMCID: PMC9762409 DOI: 10.2147/prbm.s392249] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/15/2022] [Accepted: 11/28/2022] [Indexed: 12/23/2022] Open
Abstract
Purpose Drawing on the assumptions of social exchange and conversation of resource theories, this study aims to empirically explore the underlying mechanism between perceived injustice and knowledge hiding in the organizational context. To explicate the relationship, this study examines the catalytic roles of employees' self-serving behavior and perceived organizational politics. Methods A moderated-mediation model is developed and tested. Data collected from 234 individuals from both manufacturing and service sector firms. Results The findings of the study propose that self-serving behavior positively mediates the link between perceived injustice and knowledge hiding. Moreover, the result of two-way interaction between employees' self-serving behavior and perceived organizational politics further amplifies the indirect relationship between perceived injustice and knowledge hiding. Conclusion The findings of this study help to enrich the extant research on knowledge hiding by determining and evaluating the factors that hitherto unspecified and explicate the relationship between perceived injustice and knowledge hiding within the organizational contexts. Moreover, this also highlights the importance of employing both individual and contextual elements together while studying knowledge hiding within the organizations.
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Affiliation(s)
- Omer Iqbal
- FAST School of Management, National University of Computer & Emerging Sciences Lahore Campus, Punjab, Pakistan,Correspondence: Omer Iqbal, Email
| | - Zeeshan Ali
- FAST School of Management, National University of Computer & Emerging Sciences Lahore Campus, Punjab, Pakistan
| | - Akbar Azam
- FAST School of Management, National University of Computer & Emerging Sciences Lahore Campus, Punjab, Pakistan
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Iqbal O, Ali Z, Azam A. Exploring the underlying mechanism between fear of losing power and knowledge hiding. Front Psychol 2022; 13:1069012. [PMID: 36591040 PMCID: PMC9798203 DOI: 10.3389/fpsyg.2022.1069012] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/13/2022] [Accepted: 11/28/2022] [Indexed: 12/23/2022] Open
Abstract
Introduction Drawing on the assumptions of approach/inhibition theory of power and conservation of resource of theory, this study aims to empirically explore the relationship between fear of losing power and knowledge hiding. To explicate the relationship, this study examines the mediating role of self-serving behavior and moderating role of personal competitiveness. Methods To evaluate the relationships, a moderated-mediation model is devised and tested. Data is collected through a web-based questionnaire from 194 individuals employed in both manufacturing and service sector firms of Pakistan. Multiple statistical software packages are used to analyze the data. Results After employing several statistical techniques, the findings of the study suggest that self-serving behavior fully mediates the link between fear of losing power and knowledge hiding. Moreover, the result of two-way interaction reveals that personal competitiveness further amplifies the indirect relationship between fear of losing power and knowledge hiding through self-serving behavior. Discussion The present study is one of those few types that investigates and uncovers the hidden links between fear of losing power and knowledge hiding. Lastly, theoretical, and practical implications along with future research directions are discussed.
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It doesn’t stop Here: workplace bullying and family incivility mediating role of psychological distress. CURRENT PSYCHOLOGY 2022. [DOI: 10.1007/s12144-022-04116-5] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 12/14/2022]
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7
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Elahi NS, Abid G, Contreras F, Fernández IA. Work-family and family-work conflict and stress in times of COVID-19. Front Psychol 2022; 13:951149. [PMID: 36304883 PMCID: PMC9595337 DOI: 10.3389/fpsyg.2022.951149] [Citation(s) in RCA: 7] [Impact Index Per Article: 3.5] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/23/2022] [Accepted: 08/15/2022] [Indexed: 10/17/2023] Open
Abstract
This study aims to investigate the spillover impact of work-family/family-work conflict and stress on five major industrial sectors (education, textile, hospitals, banks, and retail stores), during the first wave of Covid-19. The purpose of this cross-sectional study is twofold; firstly, to test a hypothesized model where work-family/family-work conflicts are related to stress and where stress could exert a mediating role in such relationships. Secondly, we seek to explore the presence of these conflicts and stress in each of the five major industrial sectors and evaluate if there are significant differences between them, identifying the sociodemographic characteristics associated. Two questionnaires were applied to 748 employees from the selected industries. According to our results, stress predicts both types of conflict and also exerts a mediator role. It was primarily found that the five sectors are significantly different regarding the work-family/family-work conflicts and stress. Findings and implications are discussed.
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Affiliation(s)
| | - Ghulam Abid
- Department of Business Studies, Kinnaird College for Women University, Lahore, Pakistan
| | - Francoise Contreras
- School of Management and Business, Universidad del Rosario, Bogotá, Colombia
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Vachhrajani M, Mishra SK, Rai H, Paliwal A. The direct and indirect effect of neuroticism on work engagement of nurses during COVID-19: A temporal analysis. Front Psychol 2022; 13:947887. [PMID: 36304847 PMCID: PMC9592722 DOI: 10.3389/fpsyg.2022.947887] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/19/2022] [Accepted: 09/21/2022] [Indexed: 11/28/2022] Open
Abstract
Healthcare professionals such as nurses faced a tough time during the pandemic. Despite the personal and professional challenges, they contributed immensely during the pandemic. However, there were variations in nurses’ work engagement during the pandemic. One reason could be their personality, especially neuroticism. Neuroticism represents individuals’ proneness to distress in stressful situations, such as COVID-19. Hence, understanding how and in which conditions neuroticism influences work engagement is crucial. We used the Job Demand-Resource (JD-R) model to test the association between neuroticism and work engagement. As neuroticism represents the stress-proneness of an individual, we further investigated if stress mediates the neuroticism-work engagement link. For the nurses, patient interaction is an integral part of their job. Based on the data collected from the nurses, we tested if contact with patients (i.e., beneficiary contact) alleviates the adverse effect of neuroticism on work engagement. During COVID-19, there was an intense need for nursing support. Hence, avoiding duty when society is looking for support might induce a fear of stigmatization among the nurses. We examined if the perceived stigma of duty avoidance would affect the neuroticism-engagement relationship. Our results indicated that higher patient contact alleviated the adverse effect of neuroticism on work engagement. On the other hand, higher fear of stigma exacerbated the adverse effect of neuroticism on work engagement. We further checked the combined effect of beneficiary contact and fear of stigma on neuroticism-work engagement relationships. The findings highlighted the importance of societal factors and policymakers in enhancing nurses’ work engagement.
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Affiliation(s)
- Mit Vachhrajani
- Indian Institute of Management Indore, Indore, India
- *Correspondence: Mit Vachhrajani, ; Sushanta Kumar Mishra
| | - Sushanta Kumar Mishra
- Indian Institute of Management Bangalore, Bangalore, Karnataka, India
- *Correspondence: Mit Vachhrajani, ; Sushanta Kumar Mishra
| | - Himanshu Rai
- Indian Institute of Management Indore, Indore, India
| | - Amit Paliwal
- Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH, New Delhi, India
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Bernuzzi C, Sommovigo V, Setti I. The role of resilience in the work-life interface: A systematic review. Work 2022; 73:1147-1165. [DOI: 10.3233/wor-205023] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/15/2022] Open
Abstract
BACKGROUND: In an increasingly competitive marketplace, workers struggle to find a good balance between work and personal life. Difficulties in fulfilling the demands arising from these different domains may undermine employees’ well-being and job-related outcomes, thereby, impairing organizational productivity. OBJECTIVE: Does resilience play a relevant role in relation to work-life interface? And, if so, how is resilience related to its three facets (i.e., work-life conflict, enrichment, and balance)? To answer these questions, the current paper systematically reviews studies analysing the role of resilience in the work-life interface. METHODS: A key terms literature search was performed using multiple electronic databases (i.e., Scopus, PsycINFO, Web of Science, PubMed) without setting any publication date limitation. The review process followed the international PRISMA statement guidelines. A quality assessment was conducted using the Mixed Methods Appraisal Tool. RESULTS: A total of 26 eligible papers published between 2009 and 2020 were included. Among these, 6 employed a qualitative design, while 20 studies adopted a quantitative design mostly examining resilience as antecedent. Data were predominantly collected in the healthcare sector. Resilience was mainly analysed in relation to work-life conflict. The most commonly used theoretical framework was Conservation of Resources theory. CONCLUSIONS: Overall, resilience was negatively associated with work-life conflict and positively related to both work-life balance and enrichment. A positive work-life balance can promote resilience, but resilience can also help workers to balance work and life. Additionally, resilience can protect from the negative effects of both work-life imbalance and work-life conflict on workers’ health and job-related outcomes.
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Affiliation(s)
- Chiara Bernuzzi
- Department of Brain and Behavioural Sciences, University of Pavia, Unit of Applied Psychology, Pavia, Italy
| | - Valentina Sommovigo
- Department of Psychology, Faculty of Medicine and Psychology, Sapienza University of Rome, Rome, Italy
| | - Ilaria Setti
- Department of Brain and Behavioural Sciences, University of Pavia, Unit of Applied Psychology, Pavia, Italy
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Chang AK, Kim AY. Verbal Violence and Turnover Intention Among New Nurses in Korea: A Time-Lagged Survey. J Nurs Manag 2022; 30:1823-1830. [PMID: 35939212 DOI: 10.1111/jonm.13756] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/22/2022] [Revised: 07/13/2022] [Accepted: 08/03/2022] [Indexed: 11/30/2022]
Abstract
AIM To test a model examining the impact of verbal violence against new nurses on their turnover intention and the mediating effects of emotional reaction and burnout based on affective events theory. BACKGROUND In Korea, turnover rate of nurses, especially new nurses, is at a serious level. Verifying the paths is important by which nurses decide to turnover intention after experiencing verbal violence, which is the most common form of workplace violence. In particular, Research on new nurses who are vulnerable to exposure to verbal violence and have a high turnover rate is insufficient. METHODS Data was collected using a time-lagged online surveys from 212 Korean new nurses. Structural equation modelling was used to test the hypothesized model. RESULTS The level of the turnover intention of new nurses was almost 4 out of 5. Verbal violence not only has a direct effect on turnover intention, but also has an indirect effect through burnout. Emotional reactions and burnout sequentially mediated the relationship between verbal violence and turnover intention; these variables explained approximately 57% of turnover intention. CONCLUSIONS To decrease negative emotional reactions and burnout caused by verbal violence may benefit to reduction of turnover intention of new nurses. IMPLICATIONS FOR NURSING MANAGEMENT The critical need for new nurses' violence interventions that focus on emotional reactions and burnout, and subsequently improving desirable patient-coworker-nurse relationships and quality of life for new nurses.
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Affiliation(s)
- Ae Kyung Chang
- College of Nursing Science, Kyung Hee University, Seoul, South Korea
| | - Ah Young Kim
- College of Nursing Science, Kyung Hee University, Seoul, South Korea
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Raja U, Jahanzeb S, Malik MAR, Baig MUA. Dispositional causes of burnout, satisfaction, and performance through the fear of COVID-19 during times of pandemic. APPLIED PSYCHOLOGY-AN INTERNATIONAL REVIEW-PSYCHOLOGIE APPLIQUEE-REVUE INTERNATIONALE 2022; 72:APPS12417. [PMID: 35942401 PMCID: PMC9349792 DOI: 10.1111/apps.12417] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/19/2021] [Revised: 06/11/2022] [Accepted: 06/25/2022] [Indexed: 11/27/2022]
Abstract
Rooted in research into personality, we propose that the Big Five traits would be related to fear of COVID-19 (FOC), which in turn would lead to heightened job burnout, reduced job satisfaction, and decreased performance. Utilizing a three-wave time-lagged design, we collected our data from employees working in the United States and Canada (N = 300 × 3). We found good support for our hypotheses. Extraversion, neuroticism, and conscientiousness had significant direct effects on FOC. Fear of COVID-19 was positively related to job burnout and negatively related to job satisfaction and performance. Extraversion, neuroticism, and conscientiousness had significant indirect effects on burnout, job satisfaction, and job performance via FOC. Hence, this study identifies a key mechanism, an individual's worry about losing their valuable resources (e.g. their health, and that of their family members and friends, etc.), through which selected dimensions of personality might affect employees' work outcomes. We discuss our findings and provide suggestions for future research in this domain.
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Affiliation(s)
- Usman Raja
- Goodman School of BusinessBrock UniversitySt. CatharinesOntarioCanada
| | - Sadia Jahanzeb
- Goodman School of BusinessBrock UniversitySt. CatharinesOntarioCanada
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Nabawanuka H, Ekmekcioglu EB. Workplace bullying and team performance: the mediating role of team psychological contract breach. TEAM PERFORMANCE MANAGEMENT 2022. [DOI: 10.1108/tpm-12-2021-0094] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Purpose
This paper aims to examine the relationship between workplace bullying (WPB) and team performance (TP). And it also attempts to investigate the mediating role of team psychological contract breach (TPCB) in the relationship between WPB and TP.
Design/methodology/approach
Multiple sources and a time-lagged approach were applied at six-week intervals to 64 work teams across 12 different firms in Turkey to test the hypotheses. A linear regression analysis was conducted to evaluate the association between variables.
Findings
The results indicate that WPB leads to negative perceptions of TPCB, which, in turn, have a negative impact on TP.
Research limitations/implications
This study design cannot establish causality, in spite of the fact that the authors used time-lagged data to decrease common method bias.
Practical implications
Managers or team leaders can design activities or programs (i.e. counselling sessions) to promote group cohesiveness, as well as immediately address complaints from team members who feel aggrieved to counteract the negative effects of bullying and reprimand perpetrators; such actions can mitigate perceptions of psychological contract breach.
Originality/value
Few studies have been conducted to test the mediating role of TPCB in the team context. This study stands out as it examines the mediating effect of TPCB in the relationship between WPB and TP. The findings advance the understanding of how WPB could negatively affect TP in a mediation model.
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Abusive supervision, supervisor undermining, and turnover intentions: mediation of quiescent silence and desire to seek revenge among Thai banking frontliners. MANAGEMENT RESEARCH REVIEW 2022. [DOI: 10.1108/mrr-03-2021-0240] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Purpose
Drawing on the social exchange theory, this study aims to investigate the destructive impact of abusive supervision and supervisor undermining on quiescent silence and turnover intentions among frontline employees. Whether quiescent silence and the desire to seek revenge mediate the path from aggressive supervisory behaviors to turnover intentions is explored.
Design/methodology/approach
Following a time-lagged design, the authors collected data from 350 frontline banking officers in Thailand by a survey. For data analysis purposes, structural equation modeling procedures are used through Smart partial least square version 3.2.0.
Findings
Uniquely, findings suggest that abusive supervision does not result in any form of retaliation. Supervisor undermining has a trickle-down effect on the desire to revenge, quiescent silence and turnover intentions. For supervisor undermining, the direct path, as well as mediating roles are supported by data.
Practical implications
The findings of this study suggests organizational systems should discourage supervisors from undermining the subordinates. There is a need to offer regular training to supervisors. Furthermore, employees should be provided some platforms and the freedom to positively speak at work. Above all, supervisors should be more inspiring which can dilute negative perceptions of abuse.
Originality/value
The proposed mediation of desire to revenge and quiescent silence is unique to this study. Moreover, the challenge to the traditional trickle-down effects of abusive supervision is a unique intervention in the organizational behavior literature.
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Haar JM, Harris C. A moderated mediation study of high performance work systems and insomnia on New Zealand employees: job burnout mediating and work-life balance moderating. INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT 2021. [DOI: 10.1080/09585192.2021.1961161] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/20/2022]
Affiliation(s)
- Jarrod M. Haar
- School of Management, Auckland University of Technology, Auckland, New Zealand
| | - Candice Harris
- School of Management, Auckland University of Technology, Auckland, New Zealand
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Islam T, Ali M, Jamil S, Ali HF. How workplace bullying affects nurses’ well-being? The roles of burnout and passive avoidant leadership. INTERNATIONAL JOURNAL OF HUMAN RIGHTS IN HEALTHCARE 2021. [DOI: 10.1108/ijhrh-05-2021-0113] [Citation(s) in RCA: 10] [Impact Index Per Article: 3.3] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Purpose
This study aims to investigate individual-related consequences of workplace bullying among the health-care section. Specifically, this study examined the mediating role of burnout between workplace bullying and nurses’ well-being. Moreover, passive avoidant leadership is examined as a conditional variable between workplace bullying and burnout.
Design/methodology/approach
This study collected data from 314 nurses working in various hospitals through a questionnaire-based survey using Google Form in two waves.
Findings
Structural equation modeling confirmed the negative effect of workplace bullying on nurses’ well-being, whereas burnout mediates this relationship. In addition, passive avoidant leadership was identified as a conditional variable that strengthens the positive association between workplace bullying and burnout.
Research limitations/implications
Although data for the study were collected in two waves, still cross-sectional design limits causality.
Practical implications
This study suggests management to focus on developing and implementing counter-bullying rules to avoid the adverse consequences of workplace bullying (e.g. capital loss, recruitment costs, burnout, well-being, etc.). In addition, leaders/supervisors must be trained to fulfill their responsibilities to reduce negative consequences.
Originality/value
Studies on workplace bullying in high-power distance cultures are scant. Therefore, drawing upon conservation of resource theory, to the best of the authors’ knowledge, this is the first study that has investigated the moderating role of passive avoidant leadership on the association between workplace bullying and burnout.
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Li J, Xu S, Chen Y, Ye M. The Cost of Repaying Trust: Examining Psychological Detachment as a Mediator in the Relationship Between Feeling Trusted and Work-Family Conflict. Psychol Res Behav Manag 2021; 14:1053-1062. [PMID: 34305414 PMCID: PMC8294811 DOI: 10.2147/prbm.s312008] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/20/2021] [Accepted: 07/08/2021] [Indexed: 11/23/2022] Open
Abstract
Background Research on the “dark side” of feeling trusted has mainly focused on the workplace, paying much less attention to the non-work domain. Using social exchange theory as a basis, this research explored the effect of feeling trusted on work–family conflict and its underlying mechanisms. Methods Data were collected in two waves from 375 full-time employees from companies in different industries in China and path analysis was used to test our hypotheses. Results The results showed that psychological detachment mediated the relationship between feeling trusted and work–family conflict. This mediating effect was moderated by positive reciprocity beliefs, with the effect being stronger for employees with strong (vs weak) positive reciprocity beliefs. Conclusion This study advances research on the negative effects of feeling trusted, indicating that while it might be important for employees to repay supervisors’ trust, they also need to clearly delineate the boundary between work and family to reduce work–family conflict.
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Affiliation(s)
- Jiamin Li
- School of Management, Jinan University, Guangzhou, People's Republic of China
| | - Shujun Xu
- Department of Applied Psychology, Guangdong University of Foreign Studies, Guangzhou, People's Republic of China
| | - Yushuai Chen
- Department of Applied Psychology, Guangdong University of Foreign Studies, Guangzhou, People's Republic of China
| | - Maolin Ye
- School of Management, Jinan University, Guangzhou, People's Republic of China
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Sischka PE, Melzer A, Schmidt AF, Steffgen G. Psychological Contract Violation or Basic Need Frustration? Psychological Mechanisms Behind the Effects of Workplace Bullying. Front Psychol 2021; 12:627968. [PMID: 33897535 PMCID: PMC8062865 DOI: 10.3389/fpsyg.2021.627968] [Citation(s) in RCA: 6] [Impact Index Per Article: 2.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/10/2020] [Accepted: 03/01/2021] [Indexed: 11/13/2022] Open
Abstract
Workplace bullying is a phenomenon that can have serious detrimental effects on health, work-related attitudes, and the behavior of the target. Particularly, workplace bullying exposure has been linked to lower level of general well-being, job satisfaction, vigor, and performance and higher level of burnout, workplace deviance, and turnover intentions. However, the psychological mechanisms behind these relations are still not well-understood. Drawing on psychological contract and self-determination theory (SDT), we hypothesized that perceptions of contract violation and the frustration of basic needs mediate the relationship between workplace bullying exposure and well-being, attitudinal, and behavioral outcomes. Self-reported data were collected among employees with different working backgrounds (N = 1,257) via Amazon's Mechanical Turk in an online survey. Results showed that feelings of contract violation and frustration of basic needs accounted for unique variation in well-being, work satisfaction, burnout, vigor, and turnover intentions, pointing to individual contributions of both psychological mechanisms. However, when controlled for frustration of basic needs, feelings of psychological contract violation were no longer a mediator between workplace bullying exposure and work performance. Helping employees to deal effectively with workplace bullying exposure might buffer its negative effects and reduce their experienced frustration of basic needs, preserving their well-being, vigor, and work performance and, eventually, prevent burnout. The present study is the first to concurrently elucidate the proposed psychological mechanisms and unique contributions of psychological contract violation and frustration of basic needs in the context of workplace bullying.
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Affiliation(s)
- Philipp E Sischka
- Department of Behavioural and Cognitive Sciences, Institute for Health and Behaviour, University of Luxembourg, Esch-sur-Alzette, Luxembourg
| | - André Melzer
- Department of Behavioural and Cognitive Sciences, Institute for Health and Behaviour, University of Luxembourg, Esch-sur-Alzette, Luxembourg
| | - Alexander F Schmidt
- Department of Psychology, Social and Legal Psychology, University of Mainz, Mainz, Germany
| | - Georges Steffgen
- Department of Behavioural and Cognitive Sciences, Institute for Health and Behaviour, University of Luxembourg, Esch-sur-Alzette, Luxembourg
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The Roles of Work-Life Conflict and Gender in the Relationship between Workplace Bullying and Personal Burnout. A Study on Italian School Principals. INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH 2020; 17:ijerph17238745. [PMID: 33255556 PMCID: PMC7728080 DOI: 10.3390/ijerph17238745] [Citation(s) in RCA: 8] [Impact Index Per Article: 2.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Subscribe] [Scholar Register] [Received: 10/27/2020] [Revised: 11/20/2020] [Accepted: 11/22/2020] [Indexed: 12/31/2022]
Abstract
The present study sought to investigate the associations between workplace bullying and personal burnout both directly and indirectly via work-life conflict. Furthermore, the moderating role of gender in these relations was examined. Traditional research on stress at work focuses on the role of dimensions related to job tasks, demands, and organizational support in influencing the risks for stress-related problems in employees. At the same time, other experiences at work may reduce employees' well-being, such as workplace bullying and family life. Specifically, considering the detrimental role of work-life conflict, it is possible to hypothesize that it would exacerbate workplace bullying's harmful effects on employees' health. Moreover, since previous studies have reported mixed or inconsistent results when considering gender differences with the above-mentioned dimensions, it seems worth investigating the role of employee gender in representing (and response to) the bullying experiences. Building on these considerations, this work verifies whether: (1) work-life conflict mediates the relationship between workplace bullying and burnout; (2) gender moderates all the possible relationships among the constructs. Such hypotheses are verified on a sample of school principals, in light of their peculiar job role. Overall, our findings showed that: (1) Workplace bullying and burnout are associated, both with and without the perception of a concurring work-life conflict; (2) Gender does not moderate all the possible relationships among workplace bullying, work-life conflict and burnout. Overall, being female heightens the risk to perceive work-life conflict in general, as well as to be burnt out, when bullied, with and without the presence of work-life conflict; being male heightens the risk to perceive work-life conflict when bullied. Furthermore, the current findings suggest that family demands may influence school principals' feelings of exhaustion regardless of gender. These findings confirm and expand previous literature, especially concerning a less studied occupation, namely school principals, shedding a new light on their work experiences. Furthermore, the present study offers interesting implications for trainings on principal's skills and professional identity.
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Rodríguez-Cifuentes F, Fernández-Salinero S, Moriano JA, Topa G. Presenteeism, Overcommitment, Workplace Bullying, and Job Satisfaction: A Moderated Mediation Relationship. INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH 2020; 17:ijerph17228616. [PMID: 33233538 PMCID: PMC7699487 DOI: 10.3390/ijerph17228616] [Citation(s) in RCA: 6] [Impact Index Per Article: 1.5] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Download PDF] [Figures] [Subscribe] [Scholar Register] [Received: 09/24/2020] [Revised: 11/12/2020] [Accepted: 11/18/2020] [Indexed: 01/08/2023]
Abstract
Presenteeism is a hazardous behaviour that may have personal and organizational consequences. The main objective of this research was to investigate the relationship between presenteeism and job satisfaction and evaluate the role of overcommitment as a mediator and the role of work-related and personal bullying as moderators in these relationships. Results from 377 subjects showed that presenteeism and overcommitment are positively related to job satisfaction, with overcommitment being a mediator in the relationships. These relationships are moderated by work-related bullying but not by personal bullying. The findings are discussed, and implications, future research pathways, and limitations are noted.
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Affiliation(s)
| | | | - Juan Antonio Moriano
- Department of Social and Organizational Psychology, National Distance Education University (UNED), 28040 Madrid, Spain;
| | - Gabriela Topa
- Department of Social and Organizational Psychology, National Distance Education University (UNED), 28040 Madrid, Spain;
- Correspondence: ; Tel.: +34-91-398-8911
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20
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Brenning KM, De Clercq B, Wille B, Vergauwe J. Towards a fine-grained analysis of the link between borderline personality pathology and job burnout: Investigating the association with work-family conflict. PERSONALITY AND INDIVIDUAL DIFFERENCES 2020. [DOI: 10.1016/j.paid.2020.110030] [Citation(s) in RCA: 5] [Impact Index Per Article: 1.3] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Indexed: 01/03/2023]
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Gupta P, Gupta U, Wadhwa S. Known and Unknown Aspects of Workplace Bullying: A Systematic Review of Recent Literature and Future Research Agenda. HUMAN RESOURCE DEVELOPMENT REVIEW 2020. [DOI: 10.1177/1534484320936812] [Citation(s) in RCA: 14] [Impact Index Per Article: 3.5] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 12/16/2022]
Abstract
Last decades showed a high interest in studying the workplace bullying (WB) phenomenon in a variety of disciplines and in a number of WB areas such as concepts and forms of WB, antecedents and consequences of WB, WB interventions, etc. This study offers classification and description of current WB literature, and identifies research gaps to be bridged by further empirical research. In the first part, authors systematically review 167 refereed journal articles, classify the WB research into five main research themes and summarize their findings. In the second part, the article uncovers various unknown aspects of WB and provides concrete directions for future empirical research. Thrust areas of attention are highlighted for industry and policy makers.
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Affiliation(s)
- Parul Gupta
- Management Development Institute Gurgaon, Haryana, India
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Enwereuzor IK, Adeyemi BA, Onyishi IE. Trust in leader as a pathway between ethical leadership and safety compliance. Leadersh Health Serv (Bradf Engl) 2020. [DOI: 10.1108/lhs-09-2019-0063] [Citation(s) in RCA: 13] [Impact Index Per Article: 3.3] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Purpose
Although a great number of studies have established the important role of leadership in workplace safety, it appears researchers are yet to consider the role that trust in leaders could play between ethical leadership and safety compliance within healthcare. To address that imbalance, this study aims to investigate the relationship between ethical leadership and safety compliance, with trust in the leader as the mediator.
Design/methodology/approach
Data were collected in three time periods from 237 hospital staff nurses (76.8 per cent women and 23.2 per cent men). Ordinary least squares regression-based path analysis using PROCESS for statistical package for the social sciences (SPSS) macro was used to test the hypotheses.
Findings
Results showed that ethical leadership was positively related to trust in a leader but was not related to safety compliance. In addition, trust in leader was positively related to safety compliance and also mediated the positive relationship between ethical leadership and safety compliance.
Research limitations/implications
The data were collected within healthcare organisations in a few localities in Nigeria, making it difficult to generalise the findings beyond the current sample let alone the entire country or even continent.
Practical implications
The findings imply that ethical leadership may not be directly effective in improving the safety compliance of subordinate nurses unless such a leader first develops a trust-based relationship with the subordinates.
Originality/value
The current study builds on and extends the burgeoning research in the area of leadership and employee outcome by investigating not only the direct relationship between ethical leadership and safety compliance but also incorporating trust in a leader as a mediator of this relationship.
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Sarwar A, Naseer S, Zhong JY. Effects of bullying on job insecurity and deviant behaviors in nurses: Roles of resilience and support. J Nurs Manag 2020; 28:267-276. [DOI: 10.1111/jonm.12917] [Citation(s) in RCA: 28] [Impact Index Per Article: 7.0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/18/2019] [Revised: 11/02/2019] [Accepted: 11/29/2019] [Indexed: 11/26/2022]
Affiliation(s)
- Aisha Sarwar
- Department of Management and Social Sciences Capital university of Science and Technology Islamabad Pakistan
| | - Saima Naseer
- Faculty of Management Sciences International Islamic University Islamabad Pakistan
| | - Jimmy Y. Zhong
- School of Psychology Georgia Institute of Technology Atlanta GA USA
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Abstract
Purpose
The purpose of this study is to investigate employee trust in the leader as the underlying mechanism between transformational leadership and employees’ organizational identification and their continuous improvement efforts.
Design/methodology/approach
Survey data were collected from 282 employees, working in 8 different private and public sector organizations from the banking, higher education, telecommunications and health sectors in Pakistan. Structural equation modeling was used to test the study hypotheses.
Findings
The results support the hypothesized relationships showing that trust in the leader partially mediates the relationship of transformational leadership with organizational identification and continuous improvement efforts.
Research limitations/implications
This study relied upon cross-sectional data, which does not satisfy the conditions to establish causality.
Practical implications
The results of this study will help organizations and practitioners to understand the importance of trust between transformational leaders and followers, which ultimately results in higher organizational identification and continuous improvement.
Originality/value
Using the broader framework of social exchange theory (Blau, 1964), this study contributes to the extant employee – organization relationship literature by proposing and testing trust in the leader as an underlying psychological mechanism that can explain the impact of transformational leadership on employees’ organizational identification and their continuous improvement efforts.
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Nauman S, Malik SZ, Jalil F. How Workplace Bullying Jeopardizes Employees' Life Satisfaction: The Roles of Job Anxiety and Insomnia. Front Psychol 2019; 10:2292. [PMID: 31708827 PMCID: PMC6821672 DOI: 10.3389/fpsyg.2019.02292] [Citation(s) in RCA: 21] [Impact Index Per Article: 4.2] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/13/2019] [Accepted: 09/24/2019] [Indexed: 11/13/2022] Open
Abstract
Drawing on conservation of resources (COR) theory, this study examined the underlying mechanism through which workplace bullying (WB) affects employees' life satisfaction via job-related anxiety and insomnia. Time-lagged data were collected at two points in time from 211 doctor interns working in various hospitals in Pakistan. Our results fully supported a proposed serial multiple-mediator model. Workplace bullying was indirectly related to life satisfaction via job-related anxiety and insomnia. This study provides evidence of a spillover effect as to how workplace bullying increases employees' job-related anxiety which in turn leads to insomnia resulting in reduced employees' life satisfaction. The present study extends research on workplace bullying to display its theoretical as well as empirical effects on life satisfaction. It demonstrates that workplace bullying as an occupational and psychological stressor has multiple effects on employees' life satisfaction through a serial mediation model in the context of a developing country. It further explains that workplace bullying not only affects an employee's workplace behaviors but also extends to the employee's overall life satisfaction.
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Affiliation(s)
- Shazia Nauman
- Riphah School of Business and Management, Riphah International University, Lahore, Pakistan
| | - Sania Zahra Malik
- Institute of Business Administration (IBA), University of the Punjab, Lahore, Pakistan
| | - Faryal Jalil
- Institute of Quality and Technology Management (IQTM), University of the Punjab, Lahore, Pakistan
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Work Fatigue in a Non-Deployed Military Setting: Assessment, Prevalence, Predictors, and Outcomes. INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH 2019; 16:ijerph16162892. [PMID: 31412599 PMCID: PMC6721391 DOI: 10.3390/ijerph16162892] [Citation(s) in RCA: 10] [Impact Index Per Article: 2.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Subscribe] [Scholar Register] [Received: 07/22/2019] [Revised: 08/06/2019] [Accepted: 08/08/2019] [Indexed: 12/02/2022]
Abstract
Although work fatigue represents an important issue among military personnel in combat settings, little attention has been paid to work fatigue in the non-deployed setting. This issue was addressed by (a) validating the Three-Dimensional Work Fatigue Inventory (3D-WFI) among non-deployed military personnel, (b) assessing the prevalence of work fatigue in a non-deployed setting, and (c) exploring several potential predictors and outcomes of work fatigue in this setting. Data came from a large national probability sample (N = 1375) of non-deployed Royal Canadian Air Force military personnel. Results demonstrated that the 3D-WFI provided a psychometrically sound assessment of physical, mental, and emotional work fatigue among military personnel, which was invariant across sex, age, military component, and military role. All three types of work fatigue were highly prevalent among military personnel in a non-deployed setting. In terms of predictors, job demands were positively associated, and distributive justice, perceived organizational support, physical activity and sleep quality were negatively associated with each type of work fatigue, whereas role ambiguity was positively associated with mental and emotional work fatigue, and interpersonal justice was negatively associated with physical and emotional fatigue. Abusive supervision and sleep quantity were unrelated to work fatigue. In terms of outcomes, the three types of fatigue were positively associated with workplace cognitive failures and work-to-family conflict. In contrast, mental and emotional work fatigue were negatively related to military morale and positively associated with turnover intentions. This study demonstrates that work fatigue is a critical issue among military personnel in non-deployed settings, and an essential issue for military policy development.
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Why does workplace bullying affect victims’ job strain? Perceived organization support and emotional dissonance as resource depletion mechanisms. CURRENT PSYCHOLOGY 2019. [DOI: 10.1007/s12144-019-00375-x] [Citation(s) in RCA: 4] [Impact Index Per Article: 0.8] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/26/2022]
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28
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Liang HL. How Workplace Bullying Relates to Facades of Conformity and Work-Family Conflict: The Mediating Role of Psychological Strain. Psychol Rep 2019; 123:2479-2500. [PMID: 31318625 DOI: 10.1177/0033294119862984] [Citation(s) in RCA: 4] [Impact Index Per Article: 0.8] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/15/2022]
Abstract
This study examined the effects of workplace bullying on facades of conformity in the work domain and on work-family conflict in the family domain. In this research, workplace bullying is seen as a reality in organizations, and this study considers individuals' judgments concerning various features of their workplace situations. Employees' experiences of workplace bullying influence their creation of facades of conformity and crosses over to influence their partners' family life through psychological strain. Psychological strain mediates the influence of workplace bullying on facades of conformity and on partners' work-family life. A total of 569 employee-partner dyads from a large plastics corporation in Taiwan demonstrated significant relationships between workplace bullying and its outcomes at work and at home. The results of this study demonstrate that psychological strain is an important mechanism between workplace bullying and its consequences, both at work and at home. A time-lag study design and two different sources (i.e., employees and their married partners) were utilized to reduce common method bias in this study. The main theoretical and practical implications of the findings for future research are discussed.
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Huyghebaert T, Gillet N, Fernet C, Lahiani FJ, Fouquereau E. Leveraging psychosocial safety climate to prevent ill-being: The mediating role of psychological need thwarting. JOURNAL OF VOCATIONAL BEHAVIOR 2018. [DOI: 10.1016/j.jvb.2018.03.010] [Citation(s) in RCA: 29] [Impact Index Per Article: 4.8] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/28/2022]
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30
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Rosario-Hernández E, Rovira Millán LV, Vélez Ramos J, Cruz M, Vélez E, Torres G, Alomar G, Caldera J, Vera J, Santiago M, Arroyo Y, Sánchez I, Rodríguez N. Effect of the Exposure to Workplace Bullying on Turnover Intention and The Mediating Role of Job Satisfaction, Work Engagement, and Burnout. REVISTA INTERAMERICANA DE PSICOLOGÍA OCUPACIONAL 2018. [DOI: 10.21772/ripo.v37n1a03] [Citation(s) in RCA: 4] [Impact Index Per Article: 0.7] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/23/2022] Open
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