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For: He W, Zhang W, Tian X, Tao R, Akula V. Identifying customer knowledge on social media through data analytics. JEIM 2019;32:152-69. [DOI: 10.1108/jeim-02-2018-0031] [Citation(s) in RCA: 40] [Impact Index Per Article: 8.0] [Reference Citation Analysis] [What about the content of this article? (0)] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Number Cited by Other Article(s)
1
Mirzaei S, Shokouhyar S, Shokoohyar S. Exploring trade-offs between basic and advanced sustainable supply chain practices among consumer electronics: a social media analytics approach. INTERNATIONAL JOURNAL OF LOGISTICS MANAGEMENT 2022. [DOI: 10.1108/ijlm-03-2021-0191] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
2
Yoshikuni AC, Dwivedi R. The role of enterprise information systems strategies enabled strategy-making on organizational innovativeness: a resource orchestration perspective. JOURNAL OF ENTERPRISE INFORMATION MANAGEMENT 2022. [DOI: 10.1108/jeim-10-2021-0442] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
3
Chatterjee S, Ghatak A, Nikte R, Gupta S, Kumar A. Measuring SERVQUAL dimensions and their importance for customer-satisfaction using online reviews: a text mining approach. JOURNAL OF ENTERPRISE INFORMATION MANAGEMENT 2022. [DOI: 10.1108/jeim-06-2021-0252] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
4
Using data mining to track the information spreading on social media about the COVID-19 outbreak. ELECTRONIC LIBRARY 2021. [DOI: 10.1108/el-04-2021-0086] [Citation(s) in RCA: 3] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
5
Soltani Delgosha M, Hajiheydari N, Fahimi SM. Elucidation of big data analytics in banking: a four-stage Delphi study. JOURNAL OF ENTERPRISE INFORMATION MANAGEMENT 2021. [DOI: 10.1108/jeim-03-2019-0097] [Citation(s) in RCA: 3] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
6
Srivastava PR, Sharma D, Kaur I. Differential effects of online signals on sales performance of local brand clothing products. JOURNAL OF ENTERPRISE INFORMATION MANAGEMENT 2021. [DOI: 10.1108/jeim-01-2020-0039] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
7
Rahman MS, Hossain MA, Abdel Fattah FAM. Does marketing analytics capability boost firms' competitive marketing performance in data-rich business environment? JOURNAL OF ENTERPRISE INFORMATION MANAGEMENT 2021. [DOI: 10.1108/jeim-05-2020-0185] [Citation(s) in RCA: 8] [Impact Index Per Article: 2.7] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
8
Grover P, Kar AK, Gupta S, Modgil S. Influence of political leaders on sustainable development goals – insights from twitter. JOURNAL OF ENTERPRISE INFORMATION MANAGEMENT 2021. [DOI: 10.1108/jeim-07-2020-0304] [Citation(s) in RCA: 11] [Impact Index Per Article: 3.7] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
9
CSR Communication through Social Media: A Litmus Test for Banking Consumers’ Loyalty. SUSTAINABILITY 2021. [DOI: 10.3390/su13042319] [Citation(s) in RCA: 27] [Impact Index Per Article: 9.0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/16/2022]
10
A Novel Framework for Identifying Customers’ Unmet Needs on Online Social Media Using Context Tree. APPLIED SCIENCES-BASEL 2020. [DOI: 10.3390/app10238473] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/16/2022]
11
Kar AK, Dwivedi YK. Theory building with big data-driven research – Moving away from the “What” towards the “Why”. INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT 2020. [DOI: 10.1016/j.ijinfomgt.2020.102205] [Citation(s) in RCA: 105] [Impact Index Per Article: 26.3] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 01/10/2023]
12
Rahman M, Aydin E, Haffar M, Nwagbara U. The role of social media in e-recruitment process: empirical evidence from developing countries in social network theory. JOURNAL OF ENTERPRISE INFORMATION MANAGEMENT 2020. [DOI: 10.1108/jeim-12-2019-0382] [Citation(s) in RCA: 5] [Impact Index Per Article: 1.3] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
13
Exploring the impact of short-text complexity and structure on its quality in social media. JOURNAL OF ENTERPRISE INFORMATION MANAGEMENT 2020. [DOI: 10.1108/jeim-06-2019-0156] [Citation(s) in RCA: 8] [Impact Index Per Article: 2.0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
14
Upadhyay P, Khemka M. Linkage between social identity creation and social networking site usage: the moderating role of usage intensity. JOURNAL OF ENTERPRISE INFORMATION MANAGEMENT 2020. [DOI: 10.1108/jeim-01-2019-0021] [Citation(s) in RCA: 4] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
15
Customer Knowledge Management in SMEs Facing Digital Transformation. SUSTAINABILITY 2020. [DOI: 10.3390/su12093899] [Citation(s) in RCA: 33] [Impact Index Per Article: 8.3] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/16/2022]
16
Chagas BN, Viana J, Reinhold O, Lobato FM, Jacob AF, Alt R. A literature review of the current applications of machine learning and their practical implications. WEB INTELLIGENCE 2020. [DOI: 10.3233/web-200429] [Citation(s) in RCA: 6] [Impact Index Per Article: 1.5] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/15/2022]
17
He W, Tian X, Wang FK. Innovating the customer loyalty program with social media. JOURNAL OF ENTERPRISE INFORMATION MANAGEMENT 2019. [DOI: 10.1108/jeim-10-2018-0224] [Citation(s) in RCA: 7] [Impact Index Per Article: 1.4] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
18
Opinion Mining on Social Media Data: Sentiment Analysis of User Preferences. SUSTAINABILITY 2019. [DOI: 10.3390/su11164459] [Citation(s) in RCA: 17] [Impact Index Per Article: 3.4] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/16/2022]
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