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Choudhary S, Mishra K. Understanding knowledge hiding in the context of virtual workplaces. VINE JOURNAL OF INFORMATION AND KNOWLEDGE MANAGEMENT SYSTEMS 2021. [DOI: 10.1108/vjikms-10-2020-0185] [Citation(s) in RCA: 4] [Impact Index Per Article: 1.3] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Purpose
This paper aims to explore the implications of virtual work arrangements on employee knowledge hiding (KH) behaviour and the different strategies of KH used by employees in these arrangements.
Design/methodology/approach
Following a grounded theory approach to understanding KH, 21 semi-structured in-depth interviews were conducted with employees engaged in virtual working setups. The data collected from these informants were then analysed using qualitative methods.
Findings
The study revealed that virtual work arrangements increase employee KH behaviour because of three reasons: ease of hiding, digital burnout and loss of control. Further, the study found that rationalized hiding is the most commonly adopted strategy by employees engaged in virtual work arrangements, while inclinations towards evasive hiding strategy decrease in this arrangement.
Originality/value
This is the first study in knowledge management literature that seeks to explain KH in the virtual work context.
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2
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Falcão RPDQ, Cruz EP, Raats RF. Negócios étnicos e tecnológicos de brasileiros na Estônia: uma comunidade imigrante em formação. REMHU: REVISTA INTERDISCIPLINAR DA MOBILIDADE HUMANA 2021. [DOI: 10.1590/1980-85852503880006112] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/21/2022] Open
Abstract
Resumo: Uma recente imigração de brasileiros para Estônia é revelada no presente artigo, evidenciando trajetórias dos imigrantes e o surgimento de negócios étnicos e tecnológicos. O país situa-se no seio do Mar Báltico e promove a imigração qualificada, focada na economia digital. Foi aplicado um questionário tipo survey a 65 respondentes brasileiros que vivem na Estônia, sendo complementado por oito entrevistas em profundidade com empreendedores brasileiros e artistas que se empresariam no país. Os pesquisadores apresentam as características dessa comunidade em formação e possíveis caminhos para futuros imigrantes, evidenciando aspectos dos negócios étnicos e interações dos brasileiros com a cultura estoniana, trajetórias migratórias, dificuldades enfrentadas e oportunidades levantadas por esses imigrantes.
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3
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Shah C, Anderson T, Hagen L, Zhang Y. An
iSchool
approach to data science:
Human‐centered
, socially responsible, and
context‐driven. J Assoc Inf Sci Technol 2021. [DOI: 10.1002/asi.24444] [Citation(s) in RCA: 8] [Impact Index Per Article: 2.7] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/10/2022]
Affiliation(s)
- Chirag Shah
- University of Washington Seattle Washington USA
| | | | - Loni Hagen
- University of South Florida Tampa Florida USA
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Keshavarz H. Personality factors and knowledge sharing behavior in information services: the mediating role of information literacy competencies. VINE JOURNAL OF INFORMATION AND KNOWLEDGE MANAGEMENT SYSTEMS 2021. [DOI: 10.1108/vjikms-05-2020-0095] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.7] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Purpose
The study aims to investigate the role of information literacy competencies regarding the impact of personality factors on knowledge sharing behavior in information services.
Design/methodology/approach
A sequential mixed-methods approach was used as the research design. To construct the two less identified variables of knowledge sharing behavior and information literacy competencies in actual information services, the literature existed were searched and validated in a systematic review procedure. Two conceptual models including two initial questionnaires were developed, which were then confirmed by a set of 10 related experts through semi-structured interviews. For gathering data related to the variable personality factors, the Five-Factor Inventory was used as a widely recognized measure. The sample population of the quantitative section constituted of a set of 160 librarians working in the central libraries of the state universities located at Tehran, Iran. Data analysis was conducted through structural equation modeling using software SmartPLS.
Findings
The results showed that the personality factors had a positive and significant impact on information literacy competencies with a path coefficient of 0.48 and information literacy competencies skills had a positive and significant effect on the knowledge sharing behavior with a path coefficient of 0.47. However, with a path coefficient of 0.02, the personality factors had no direct effect on the knowledge sharing behavior while its indirect impact was then confirmed by the mediating role of information literacy competencies.
Originality/value
To achieve the desired knowledge sharing behavior, there should be concerns about the information literacy competencies of the librarians. Moreover, the knowledge sharing behavior of the librarians should be more taken into consideration concerning their personality factors.
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Hensellek S, Puchala N. The Emergence of the Digital Nomad: A Review and Analysis of the Opportunities and Risks of Digital Nomadism. HUMAN RESOURCE MANAGEMENT 2021. [DOI: 10.1007/978-3-030-62167-4_11] [Citation(s) in RCA: 3] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 01/16/2023]
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Alrahbi DA, Khan M, Gupta S, Modgil S, Chiappetta Jabbour CJ. Challenges for developing health-care knowledge in the digital age. JOURNAL OF KNOWLEDGE MANAGEMENT 2020. [DOI: 10.1108/jkm-03-2020-0224] [Citation(s) in RCA: 5] [Impact Index Per Article: 1.3] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 12/11/2022]
Abstract
Purpose
Health-care knowledge is dispersed among different departments in a health care organization, which makes it difficult at times to provide quality care services to patients. Therefore, this study aims to identify the main challenges in adopting health information technology (HIT).
Design/methodology/approach
This study surveyed 148 stakeholders in 4 key categories [patients, health-care providers, United Arab Emirates (UAE) citizens and foresight experts] to identify the challenges they face in adopting health care technologies. Responses were analyzed using exploratory (EFA) and confirmatory factor analysis (CFA).
Findings
EFA revealed four key latent factors predicting resistance to HIT adoption, namely, organizational strategy (ORGS); technical barriers; readiness for big data and the internet of things (IoT); and orientation (ORI). ORGS accounted for the greatest amount of variance. CFA indicated that readiness for big data and the IoT was only moderately correlated with HIT adoption, but the other three factors were strongly correlated. Specific items relating to cost, the effectiveness and usability of the technology and the organization were strongly correlated with HIT adoption. These results indicate that, in addition to financial considerations, effective HIT adoption requires ensuring that technologies will be easy to implement to ensure their long-term use.
Research limitations/implications
The results indicate that readiness for big data and the IoT-related infrastructure poses a challenge to HIT adoption in the UAE context. Respondents believed that the infrastructure of big data can be helpful in more efficiently storing and sharing health-care information. On the technological side, respondents felt that they may experience a steep learning curve. Regarding ORI, stakeholders expected many more such initiatives from health-care providers to make it more knowledge-specific and proactive.
Practical implications
This study has implications for knowledge management in the health -care sector for information technologies. The HIT can help firms in creating a knowledge eco-system, which is not possible in a dispersed knowledge environment. The utilization of the knowledge base that emerged from the practices and data can help the health care sector to set new standards of information flow and other clinical services such as monitoring the self-health condition. The HIT can further influence the actions of the pharmaceutical and medical device industry.
Originality/value
This paper highlights the challenges in HIT adoption and the most prominent factors. The conceptual model was empirically tested after the collection of primary data from the UAE using stakeholder theory.
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Jarrahi MH, Reynolds R, Eshraghi A. Personal knowledge management and enactment of personal knowledge infrastructures as shadow IT. INFORMATION AND LEARNING SCIENCES 2020. [DOI: 10.1108/ils-11-2019-0120] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Purpose
Personal knowledge management (KM) lends new emphasis to ways through which individual knowledge workers engage with knowledge in organizational contexts. This paper aims to go beyond an organizational approach to KM to examine key personal KM and knowledge building (KB) practices among adult professionals.
Design/methodology/approach
This paper presents a summary of the findings from interviews with 58 consultants from 17 managing consulting firms. Participants were selected based on their knowledge-intensive roles and their willingness to share information about their knowledge practices. Data analysis was inductive and revealed multiple personal KM activities common among research participants, and the way these are supported by informal ties and various technologies.
Findings
This work highlights ways in which “shadow information technology” undergirds personal knowledge infrastructures and supports KM and KB practices in the context of management consulting firms. The results uncover how personal knowledge infrastructures emerge from personal KM and KB practices, and the role of informal social networks as well as social media in supporting personal KM and KB.
Research limitations/implications
This study contributes an overall conceptual model of factors that help knowledge workers build a personal knowledge infrastructure. By affording an understanding of socially embedded personal KM activities, this work helps organizations create a balance between KM strategies at the organizational level and personal knowledge goals of individual workers.
Originality/value
Much of the previous research on KM adopts organizational approaches to KM, accentuating how organizations can effectively capture, organize and distribute organizational knowledge (primarily through KM systems).
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Nash (EC, Jarrahi MH, Sutherland W. Nomadic work and location independence: The role of space in shaping the work of digital nomads. HUMAN BEHAVIOR AND EMERGING TECHNOLOGIES 2020. [DOI: 10.1002/hbe2.234] [Citation(s) in RCA: 6] [Impact Index Per Article: 1.5] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/06/2022]
Affiliation(s)
- (Evyn) Caleece Nash
- School of Information and Library Science The University of North Carolina at Chapel Hill Chapel Hill North Carolina USA
| | - Mohammad Hossein Jarrahi
- School of Information and Library Science The University of North Carolina at Chapel Hill Chapel Hill North Carolina USA
| | - Will Sutherland
- Human Centered Design & Engineering University of Washington Seattle Washington USA
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Shu W, Pang S, Chen M. Achieving structured knowledge management with a novel online group decision support system. INFORMATION DEVELOPMENT 2020. [DOI: 10.1177/0266666920969842] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/16/2022]
Abstract
Knowledge management (KM) is a complicated process that involves socialization, externalization, combination, and internalization and requires close collaboration among the people involved. Although Nonaka proposed the SECI (Socialization, Externalization, Combination, Internalization) model and the concept of Ba, which provides a process-oriented view of knowledge creation and transfer, practicing it is rather ad hoc. COVID-19 has provided a chance for practitioners to find a new method for KM. In this study, we adapted a group problem-solving system called TeamSpirit and structured it as a Ba for the SECI model. We then compared TeamSpirit with two other implementations of Ba, email and face-to-face communication, to evaluate their effects on knowledge externalization, knowledge combination, and knowledge internalization. Then, we evaluated whether these knowledge-conversion processes could improve knowledge acquisition and intention to share knowledge. A 3 × 2 mixed factorial design experiment was conducted. The results show that (a) TeamSpirit was better than the others, and face-to-face was better than email for each of the three knowledge conversion processes (externalization, combination, and internalization) and (b) the better the team’s knowledge conversion process lead, the stronger its knowledge acquisition and knowledge-sharing intention.
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Dennerlein SM, Tomberg V, Treasure-Jones T, Theiler D, Lindstaedt S, Ley T. Co-designing tools for workplace learning. INFORMATION AND LEARNING SCIENCES 2020. [DOI: 10.1108/ils-09-2019-0093] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Purpose
Introducing technology at work presents a special challenge as learning is tightly integrated with workplace practices. Current design-based research (DBR) methods are focused on formal learning context and often questioned for a lack of yielding traceable research insights. This paper aims to propose a method that extends DBR by understanding tools as sociocultural artefacts, co-designing affordances and systematically studying their adoption in practice.
Design/methodology/approach
The iterative practice-centred method allows the co-design of cognitive tools in DBR, makes assumptions and design decisions traceable and builds convergent evidence by consistently analysing how affordances are appropriated. This is demonstrated in the context of health-care professionals’ informal learning, and how they make sense of their experiences. The authors report an 18-month DBR case study of using various prototypes and testing the designs with practitioners through various data collection means.
Findings
By considering the cognitive level in the analysis of appropriation, the authors came to an understanding of how professionals cope with pressure in the health-care domain (domain insight); a prototype with concrete design decisions (design insight); and an understanding of how memory and sensemaking processes interact when cognitive tools are used to elaborate representations of informal learning needs (theory insight).
Research limitations/implications
The method is validated in one long-term and in-depth case study. While this was necessary to gain an understanding of stakeholder concerns, build trust and apply methods over several iterations, it also potentially limits this.
Originality/value
Besides generating traceable research insights, the proposed DBR method allows to design technology-enhanced learning support for working domains and practices. The method is applicable in other domains and in formal learning.
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Flexible Turtles and Elastic Octopi: Exploring Agile Practice in Knowledge Work. Comput Support Coop Work 2019. [DOI: 10.1007/s10606-019-09360-1] [Citation(s) in RCA: 8] [Impact Index Per Article: 1.6] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/26/2022]
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Meyer ET, Shankar K, Willis M, Sharma S, Sawyer S. The social informatics of knowledge. J Assoc Inf Sci Technol 2019; 70:307-312. [PMID: 31763357 PMCID: PMC6853194 DOI: 10.1002/asi.24205] [Citation(s) in RCA: 12] [Impact Index Per Article: 2.4] [Reference Citation Analysis] [Abstract] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/11/2019] [Accepted: 01/15/2019] [Indexed: 11/05/2022]
Abstract
In the Introduction to this special issue on the Social Informatics of Knowledge, the editors of the issue reflect on the history of the term "social informatics" and how the articles in this issue both reflect and depart from the original concept. We examine how social informatics researchers have studied knowledge, computerization, and the workplace, and how all of those have evolved over time. We describe the process by which articles were included, how they help us understand the field of social informatics scholarship today, and reflect briefly on what the future of the field holds.
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Affiliation(s)
- Eric T. Meyer
- School of Information, University of Texas at Austin1616 Guadalupe St. Ste. 5.202, Austin, TX 78705USA
- Oxford Internet Institute, University of Oxford1 St Giles, OxfordUK OX1 3JSUK
| | - Kalpana Shankar
- School of Information & Communication StudiesUniversity College Dublin, Newman Building, BelfieldDublin 4Ireland
| | - Matthew Willis
- Oxford Internet Institute, University of Oxford1 St Giles, OxfordUK OX1 3JSUK
| | - Sarika Sharma
- The School of Information Studies, Syracuse University337 Hinds Hall, SyracuseNew York 13244USA
| | - Steve Sawyer
- The School of Information Studies, Syracuse University344 Hinds Hall, SyracuseNew York 13244USA
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