Seeing the mind of robots: Harm augments mind perception but benevolent intentions reduce dehumanisation of artificial entities in visual vignettes

Ascribing consciousness to artificial intelligence: human-AI interaction and its carry-over effects on human-human interaction

The question of whether artificial intelligence (AI) can be considered conscious and therefore should be evaluated through a moral lens has surfaced in recent years. In this paper, we argue that whether AI is conscious is less of a concern than the fact that AI can be considered conscious by users during human-AI interaction, because this ascription of consciousness can lead to carry-over effects on human-human interaction. When AI is viewed as conscious like a human, then how people treat AI appears to carry over into how they treat other people due to activating schemas that are congruent to those activated during interactions with humans. In light of this potential, we might consider regulating how we treat AI, or how we build AI to evoke certain kinds of treatment from users, but not because AI is inherently sentient. This argument focuses on humanlike, social actor AI such as chatbots, digital voice assistants, and social robots. In the first part of the paper, we provide evidence for carry-over effects between perceptions of AI consciousness and behavior toward humans through literature on human-computer interaction, human-AI interaction, and the psychology of artificial agents. In the second part of the paper, we detail how the mechanism of schema activation can allow us to test consciousness perception as a driver of carry-over effects between human-AI interaction and human-human interaction. In essence, perceiving AI as conscious like a human, thereby activating congruent mind schemas during interaction, is a driver for behaviors and perceptions of AI that can carry over into how we treat humans. Therefore, the fact that people can ascribe humanlike consciousness to AI is worth considering, and moral protection for AI is also worth considering, regardless of AI's inherent conscious or moral status.

The theory of mind and human-robot trust repair

Nothing is perfect and robots can make as many mistakes as any human, which can lead to a decrease in trust in them. However, it is possible, for robots to repair a human's trust in them after they have made mistakes through various trust repair strategies such as apologies, denials, and promises. Presently, the efficacy of these trust repairs in the human-robot interaction literature has been mixed. One reason for this might be that humans have different perceptions of a robot's mind. For example, some repairs may be more effective when humans believe that robots are capable of experiencing emotion. Likewise, other repairs might be more effective when humans believe robots possess intentionality. A key element that determines these beliefs is mind perception. Therefore understanding how mind perception impacts trust repair may be vital to understanding trust repair in human-robot interaction. To investigate this, we conducted a study involving 400 participants recruited via Amazon Mechanical Turk to determine whether mind perception influenced the effectiveness of three distinct repair strategies. The study employed an online platform where the robot and participant worked in a warehouse to pick and load 10 boxes. The robot made three mistakes over the course of the task and employed either a promise, denial, or apology after each mistake. Participants then rated their trust in the robot before and after it made the mistake. Results of this study indicated that overall, individual differences in mind perception are vital considerations when seeking to implement effective apologies and denials between humans and robots.

Mental State Attribution to Robots: A Systematic Review of Conceptions, Methods, and Findings

The topic of mental state attribution to robots has been approached by researchers from a variety of disciplines, including psychology, neuroscience, computer science, and philosophy. As a consequence, the empirical studies that have been conducted so far exhibit considerable diversity in terms of how the phenomenon is described and how it is approached from a theoretical and methodological standpoint. This literature review addresses the need for a shared scientific understanding of mental state attribution to robots by systematically and comprehensively collating conceptions, methods, and findings from 155 empirical studies across multiple disciplines. The findings of the review include that: (1) the terminology used to describe mental state attribution to robots is diverse but largely homogenous in usage; (2) the tendency to attribute mental states to robots is determined by factors such as the age and motivation of the human as well as the behavior, appearance, and identity of the robot; (3) there is a computer < robot < human pattern in the tendency to attribute mental states that appears to be moderated by the presence of socially interactive behavior; (4) there are conflicting findings in the empirical literature that stem from different sources of evidence, including self-report and non-verbal behavioral or neurological data. The review contributes toward more cumulative research on the topic and opens up for a transdisciplinary discussion about the nature of the phenomenon and what types of research methods are appropriate for investigation.

The Moral Consideration of Artificial Entities: A Literature Review

Ethicists, policy-makers, and the general public have questioned whether artificial entities such as robots warrant rights or other forms of moral consideration. There is little synthesis of the research on this topic so far. We identify 294 relevant research or discussion items in our literature review of this topic. There is widespread agreement among scholars that some artificial entities could warrant moral consideration in the future, if not also the present. The reasoning varies, such as concern for the effects on artificial entities and concern for the effects on human society. Beyond the conventional consequentialist, deontological, and virtue ethicist ethical frameworks, some scholars encourage "information ethics" and "social-relational" approaches, though there are opportunities for more in-depth ethical research on the nuances of moral consideration of artificial entities. There is limited relevant empirical data collection, primarily in a few psychological studies on current moral and social attitudes of humans towards robots and other artificial entities. This suggests an important gap for psychological, sociological, economic, and organizational research on how artificial entities will be integrated into society and the factors that will determine how the interests of artificial entities are considered.