The process of outpatient care of children and adolescents in a tertiary-level hospital specializing in pediatrics: A case study focused on identifying opportunities for improvement with the aid of modeling using BPMN

Specialization of Business Process Model and Notation Applications in Medicine—A Review

Process analysis and process modeling are a current topic that extends to many areas. This trend of using optimization and modeling techniques in various specific areas has led to the question of how widespread these approaches are overall in medical specializations. We compiled a list of 272 medical disciplines that we used as a search string with the Business Process Model and Notation (BPMN) for a Web of Science database search. Thus, we found a total of 485 documents that we subjected to the exclusion criteria. We analyzed the remaining 108 articles using bibliometric and content analyses to find answers to three research questions. This systematic review was carried out using the procedure proposed by Kitchenham and following the Preferred Items of the Systematic Review and Meta-Analysis Report (PRISMA). Due to the broad scope of the medical field, it was no surprise that for almost 85% of the sought-after medical specializations, we could not identify any publications in the given database when applying the BPMN. We analyzed the impact of upgrades to the BPMN on publishing. The keyword analysis showed a diametrical difference between the authors’ keywords and the so-called “Keywords Plus”, and we categorized the publications according to the purpose of applying the BPMN. However, the growing interest in combining BPMN with other approaches brings new challenges in practice.