Boundary conditions of the emotional exhaustion-unsafe behavior link: The dark side of group norms and personal control

Improving the professionalization level of a new generation of construction workers to reduce their unsafe behaviour: an empirical study in China

Objectives. Improvement of the professionalization level for the new generation of construction workers (NGCWs) is critical to upgrade the construction industry. It also provides a new approach to reduce their unsafe behaviour. The purpose of this study is to analyse the correction mechanism of the professionalization level on NGCWs' unsafe behaviour. We examined the mediating role of work-family conflict and job burnout on impacting NGCWs' unsafe behaviour. The moderation effect of the NGCWs' perceived organizational support was also examined. Methods. The cross-sectional study was conducted based on structural equation modelling, confirmatory factor analysis and regression analysis with a sample of 496 NGCWs in China. Results. The professionalization level can effectively correct NGCWs' unsafe behaviour. Job burnout can independently mediate the relationship between professionalization level and unsafe behaviour and act as a serial mediator for work-family conflict. Moreover, the high level of perceived organizational support will effectively suppress the effect of work-family conflict on job burnout. Conclusions. Improving the professionalization level is an effective way to correct NGCWs' unsafe behaviour. Moreover, management should help the NGCWs balance work and family, to alleviate burnout. Additionally, it is suggested that management should ensure the NGCWs perceive the organizational support.

Creating an age-inclusive workplace: The impact of HR practices on employee work engagement

Drawing on social exchange theory, our study aims to examine how age-inclusive human resource (HR) practices affect work engagement by shaping the age-diversity climate and perceived organizational support (POS). We hypothesize that diversity beliefs play a moderating role in the relationship between age-inclusive HR practices and POS. Our analysis of a sample of 983 employees from 48 organizations in China highlights the direct impact of age-inclusive HR practices on work engagement. Moreover, age-diversity climate and POS mediate the association between age-inclusive HR practices and work engagement. We further demonstrate that diversity beliefs play a moderating role in the association between age-inclusive HR practices and POS. Our findings not only contribute to the literature but also provide practical implications for managing an aging workforce.

Showing commitment or incompetence? When and how newcomers' information seeking elevates (degrades) task-related outcomes

To date, empirical research exploring the complex mechanisms of when and how information seeking from supervisor affects newcomers' task-related outcomes remains in its infancy. With a sample of 394 newcomers and their supervisors, drawing on the conservation of resources theory and professional image construction theory, we proposed and confirmed two paradoxical paths regarding perceptions of professional image construction – concern about impairing competence-image and confidence in improving commitment-image – that connect newcomers' information seeking from supervisor with their emotional exhaustion during socialization and ultimately can elevate and degrade their task-related outcomes, respectively. In addition, we found that supervisors' favorable feedback weakened the relationship between information seeking from supervisor and competence-image impairment concern, whereas it strengthened the linkage between information seeking and commitment-image improvement confidence. This study thus provides a more comprehensive picture for scholars and practitioners.

Will Improved Safety Attitudes Necessarily Curb Unsafe Behavior? Hybrid Method Based on NCA and SEM

As an inevitable product of the development of the construction industry, safety production has attracted more and more attention. In particular, it affects sustainable development. It is important to study the unsafe behavior of individuals. This study integrated the hybrid method of necessary condition analysis (NCA) and structural equation model (SEM). Based on the institutional environment perspective of social cognition theory, an empirical analysis was conducted through field observation and 186 questionnaire data to explore the influence of the institutional environment, safety attitude, and unsafe behavior. The results showed that improved safety attitudes of workers are a key requisite to curb unsafe behavior, and it was confirmed that safety attitude plays a complete mediating role between institutional environment and unsafe behavior. Through the analysis of the necessary conditions and mediating effects of safety attitude, the study deepened the theoretical understanding of the interaction between institutional environment, safety attitude, and unsafe behavior. Also, it provided relevant management suggestions for the construction industry in safety management.

How Do Psychological Cognition and Institutional Environment Affect the Unsafe Behavior of Construction Workers?-Research on fsQCA Method

The frequent occurrence of safety accidents is a global problem, and unsafe behavior is the main cause of accidents, which has been unanimously recognized by academia and industry. However, the previous research on unsafe behavior focused on analyzing the linear effects of variables on the results, and it was difficult to systematically analyze the complex mechanism of the results generated by the coupling of each variable. The problem of how to avoid unsafe behavior of construction workers has not been effectively solved. Based on the configuration perspective, on-site observation is organized, 164 construction workers are taken as case samples, the traditional regression analysis method is abandoned, and the fuzzy set qualitative comparative analysis method is used to integrate the theoretical framework of social cognition. From the perspective of psychological cognition and institutional environment, this paper discusses the differential matching of construction workers' safety attitude, safety motivation, institutional control, safety training, and safety climate, and exploring the causal complex mechanisms that improve unsafe behavior among construction workers. The results show that: (1) The unsafe behavior of construction workers is the result of multiple factors. A single influencing factor does not constitute a necessary condition for the unsafe behavior of construction workers; (2) the path leading to the unsafe behavior phenomenon is not unique. Therefore, the high and unsafe behavior configuration of construction workers is summarized as "psychological cognition scarcity type," "institutional environment scarcity type," and "attitude-climate scarcity type"; (3) compared with "psychological cognitive scarcity type" and "institutional environment scarcity type," "attitude-climate scarcity type" is more likely to cause unsafe behavior of construction workers; (4) a lower level of safety attitude or safety climate is more likely to cause high and unsafe behavior of construction workers; and (5) the non-high and unsafe behavior driving mechanism for construction workers is "comprehensive," and there is an asymmetric relationship with the driving mechanism of the unsafe behavior of high construction workers. The research conclusions of this paper can help to broaden the theoretical framework of social cognition and provide new ideas and methods for how to improve unsafe behavior.

Emotion in teams: a scoping literature review

Purpose

The empirical findings of the roles of emotions in teams are mixed. This study, a scoping literature review, aims to synthesize extant research on the roles of emotions in work teams and offers future research directions.

Design/methodology/approach

Sixty-nine empirical studies from the past ten years (2012 to 2021) were identified and reviewed. The authors then analyzed these 69 papers based on their research design, focus and nomological network of emotions.

Findings

The authors found that there is a clear increasing research trend of studying emotions in a team setting. In the extant literature, team emotions were studied from three major perspectives: emotions, emotional management and emotion measurement. The authors also summarized findings into the nomological network of team emotions. Last but not least, future research directions regarding the research context, focus and design and analysis were recommended.

Originality/value

The role of emotions in teams has not been extensively reviewed or synthesized, and the empirical findings are mixed. This paper synthesized the role of emotions in teams and critical factors that affect emotions in teams. In particular, the research recommendations for critical human resource development scholars cover three aspects: research context advancement, research focus advancement and research design and analysis advancement.

Formation Mechanism and Dynamic Evolution Laws About Unsafe Behavior of New Generation of Construction Workers Based on China's Construction Industry: Application of Grounded Theory and System Dynamics

Construction workers' unsafe behavior is a major cause of safety accidents and injuries, therefore, a profound understanding of the formation process and evolution laws about construction workers' unsafe behavior is conducive to taking measures to prevent incidents. At present, the new generation of construction workers (NGCWs) born after 1980 are gradually becoming the main force at construction sites in China. Given that generational differences of construction workers can cause the discrepancies in their thoughts and attitudes when engaging in safety-related activities, this study aims to investigate the formation mechanism and dynamic evolution laws about NGCWs' unsafe behavior based on the context of China's construction industry. From the perspective of behavior motivation, in-depth semi-structured interviews with 18 NGCWs and 7 grassroots managers were conducted, and data analysis followed a three-step coding process based on grounded theory. Through continuous comparison, abstraction and analysis, the stimulus-organism-response theory was introduced and expanded to construct a three-stage formation mechanism model. On this basis, the causal diagram and stock flow diagram were developed based on system dynamics principles to reflect the dynamic feedback relationships of the factors in the static formation mechanism model, and simulation was carried out using Vensim PLE software. The results show that three types of internal needs and three types of external incentives stimulate corresponding motivations for NGCWs' unsafe behavior. Two types of individual factors, five types of situational factors and behavior result play an influencing role in the decision-making process of externalizing motivation into behavior. Under the synergistic effect of multiple factors, the level of unsafe behavior displays a downward trend, and the rate of decrease is slow first and then fast. Furthermore, among individual factors and situational factors, safety awareness and safety management system have the most significant effect on the level of unsafe behavior, while situational factors play a more obvious role. The findings can provide theoretical support and practical references to China's construction companies and government departments for the purpose of improving NGCWs' unsafe behavior.

Linking Safety-Specific Leader Reward and Punishment Omission to Safety Compliance Behavior: The Role of Distributive Justice and Role Ambiguity

Background

Although positive safety leadership has attracted increasingly academic and practical attention due to its critical effects on followers' safety compliance behavior, far fewer steps have been taken to study the safety impact of laissez-faire leadership.

Objective

This study examines the relationships between safety-specific leader reward and punishment omission (laissez-faire leadership) and followers' safety compliance, and the mediations of safety-specific distributive justice and role ambiguity.

Methods

On a two-wave online survey of 307 workers from high-risk enterprises in China, these relationships were tested by structural equations modeling and bootstrapping procedures.

Results

Findings show that safety-specific leader reward omission was negatively associated with followers' safety compliance through the mediating effects of safety-specific distributive justice and role ambiguity. Safety-specific leader punishment omission was also negatively associated with followers' safety compliance through the mediating effect of safety-specific role ambiguity, while safety-specific distributive justice was an insignificant mediator.

Originality

The study addresses and closes more gaps by explaining how two contextualized laissez-faire leadership measures relate to followers' safety behaviors, following the contextualization and matching principles between predictors, mediators and criteria, and by revealing two mechanisms behind the detrimental effects of laissez-faire leadership on safety outcomes.

Influencing Factors, Mechanism and Prevention of Construction Workers' Unsafe Behaviors: A Systematic Literature Review

Unsafe behaviors of construction workers are one of the main causes of accidents at construction sites. The research on unsafe behaviors of workers helps to reduce the incidence of accidents and has attracted much attention. However, a systematic literature review in this field is still lacking, which hinders stakeholders' comprehensive understanding of the unsafe behaviors of construction workers. Therefore, the aim of this study is to address this research gap based on retrieved literature from the Web of Science. First, the study conducted a descriptive analysis of the year, quantity, publishing organization, and keywords of the literature. In addition, three research topics were identified and discussed, including the influencing factors of construction workers' unsafe behaviors, the formation mechanism of unsafe behaviors, and the pre-control methods of unsafe behaviors. Moreover, a research framework was proposed and future research directions were also suggested. The research findings promote stakeholders' understanding of the influencing factors, formation mechanism, and pre-control methods of construction workers' unsafe behaviors, and lead to future research directions in the studied field.

Antecedents of safety behavior in construction: A literature review and an integrated conceptual framework

There has been no scarcity in the literature of suggested antecedents of employee safety behavior, and this paper brings together the disaggregated antecedents of safety behavior in the construction field. In total, 101 eligible empirical articles are obtained. Bibliometric and context analyses are combined to identify the influential journals, scholars, keywords, use of theory, research methods, and countries or regions of the empirical samples. The 83 factors that are identified are divided into five groups, namely (a) individual characteristics, (b) workgroup interactions, (c) work and workplace design, (d) project management and organization, and (e) family, industry, and society. This indicates that the causes of safety behavior are manifold. Various factors from different systems likely work in concert to create situations in which an individual chooses to comply with safety rules and participate voluntarily in safety activities. Given this, we propose that safety behavior is only an ostensible symptom of more complex "The Self-Work-Home-Industry/Society" systems and establish a safety behavior antecedent analysis and classification model. Based on this model, we develop a resource flow model, illustrating why, how, and when the flow of resources between the five systems-namely the self system, work system, home system, work-home interface system, and industry/society system-either promotes or inhibits safety behavior. The safety behavior antecedent analysis and classification model and resource flow model are based mainly on bioecological system theory and resources theories. Avenues for future theoretical development and method designs are suggested based on the reviewed findings and the two conceptual models. The intention with this systematic review together with the two integrated conceptual models is to advance theoretical thinking on how safety behavior can be promoted, or instead, inhibited.

Effect of workplace ostracism on emotional exhaustion and unethical behaviour among Chinese nurses: A time-lagged three-wave survey

AIM

This study examined the following: (a) the impact of nurses' workplace ostracism on unethical behaviour; (b) mediating role of emotional exhaustion between nurses' workplace ostracism and unethical behaviour; and (c) moderating effect of hostile attribution bias.

BACKGROUND

While unethical behaviour is a workplace phenomenon that can negatively influence the sustainable development of settings, few nurse studies have explored it. This study identified an interpersonal antecedent of unethical behaviour: workplace ostracism.

DESIGN

A time-lagged three-wave survey was conducted over 3 months (November 2016-January 2017) to collect data.

METHODS

Nurses (N = 530) from three hospitals in China completed three anonymous self-reported questionnaires. Descriptive statistics, linear regression, and moderated mediation tests were performed, and data analysed using SPSS 23.0 and Mplus7.4.

RESULTS

Workplace ostracism positively influenced nurses' unethical behaviour and emotional exhaustion mediated the relationship between workplace ostracism and unethical behaviour. Nurses' hostile attribution bias moderated the effect of workplace ostracism on emotional exhaustion and unethical behaviour.

CONCLUSION

Workplace ostracism was an important interpersonal factor predicting unethical behaviour. Nurse supervisors should establish a harmonious interpersonal environment and be aware of hostile attribution bias to prevent nurses' unethical behaviour.

IMPACT

Workplace ostracism is a pervasive phenomenon in the nursing workplace that contributes to unethical behaviour. Nurse supervisors and staff should together establish harmonious working environments without workplace ostracism. Nurse supervisors should pay attention to nurses' emotions and conduct psychological counselling to minimize the negative effects of workplace ostracism. This study contributed to understanding how and why nurses engaged in unethical behaviour.

The dark side of social media connectivity

Purpose

The increasing use of social media after work hours for work purposes, termed social media connectivity (SMC), is an emerging phenomenon in supply chain management. Although SMC can have debilitating effects on supply chain professionals and their organizations, research on its effects on work-related attitudes, especially turnover intentions, remains largely unexplored. The purpose of this paper is to investigate the influence of SMC on voluntary turnover of supply chain professionals and the resulting implications for them and their organizations.

Design/methodology/approach

The study draws from the conservation of resources theory and the concept of information overload to explain how SMC leads to emotional exhaustion and impacts turnover intentions of supply chain professionals, contingent on work–life balance. The model is tested using survey data (n=325) collected at multiple times from a large Chinese pharmaceutical manufacturer and distributor with spatially dispersed workforce and distribution facilities.

Findings

The results confirm that emotional exhaustion mediates the association between SMC and turnover intentions and that SMC exacerbates the intentions of supply chain professionals to quit their jobs. However, work–life balance is found to dampen the exhausting effects of SMC on emotional exhaustion thereby reducing its debilitating effects on turnover intentions of supply chain professionals.

Originality/value

The focus on SMC highlights the need for greater understanding of the dark side of social media on supply chain professionals and their organizations and how SMC can be better managed in an age of social media ubiquity.

Stock Market Exposure and Anxiety in a Turbulent Market: Evidence From China

The stock market in China has experienced significant turbulence since July 2014, including a bull market. In this paper, we propose that exposure to stock (defined as the condition of being exposed to both stock and stock-related information) can induce anxiety disorder when the market is in a turbulent period. To examine this prediction, we designed two studies in which we operationalized exposure to stock in two different ways. In Study 1, a panel analysis of a longitudinal data set for the Chinese stock market from January 2014 to July 2015 demonstrated that exposure to stock had a significant positive impact on individuals' anxiety disorder, even in a bull market. Study 2, employing priming experiments, further supported that a temporarily primed "stock mindset" subconsciously increased participants' anxiety. In addition, Study 2 revealed that physical exercise helped attenuate the detrimental impact of exposure to stock on mental well-being. This research demonstrates the detrimental impact of exposure to a turbulent stock market - even a rising market - on individuals' mental health. Furthermore, it identifies an effective way to buffer such impact, and suggests ways for social scientists to employ search engines and the related data sets to obtain psychological or behavioral information (especially emotions and emotion disorders) by examining longitudinal "Big Data."

Conflict Management, Team Coordination, and Performance Within Multicultural Temporary Projects: Evidence From the Construction Industry

The purpose of our study is to enhance the understanding of relationships between conflict management style, team coordination, and performance in multicultural project team contexts. We investigate how conflict management can contribute to team effectiveness through the mediation of the level of team coordination by collecting data from 126 team leaders and supervisors and 378 members nested in different multicultural projects in the construction industry. Our results show that, contrary to the findings from prior research in other team contexts, an avoiding style of conflict management can have a positive impact on the performance of multicultural project teams.

Relationship Between Workplace Ostracism and Unsafe Behaviors: The Mediating Effect of Psychological Detachment and Emotional Exhaustion

This research tests whether the stressor-detachment model can explain the mechanism between workplace ostracism and employees’ unsafe behaviors. We used a self-report questionnaire to assess Chinese construction workers’ workplace ostracism, psychological detachment, emotional exhaustion, and unsafe behaviors. In total, 349 valid questionnaires were collected. We used cross-sectional structural equation modeling to assess our conceptual model. The results indicate that workplace ostracism has a significant effect on psychological detachment and emotional exhaustion and thus affects employees’ unsafe behaviors. In addition, workplace ostracism could influence employees’ unsafe behaviors through the sequential combination of psychological detachment and emotional exhaustion. Moreover, psychological detachment mediates the relationship between workplace ostracism and emotional exhaustion. Taken together, our findings extend the application of the stressor-detachment model by revealing how workplace ostracism influences employees’ unsafe behaviors.