Making a (False) Impression: The Role of Business Experience in First Impressions of CEO Leadership Ability

Does expertise and thinking mode matter for accuracy in judgments of job applicants' cognitive ability?

The present research examined the role of thinking mode for accuracy in recruiters and laypeople's judgments of applicants' cognitive ability. In Study 1, students who relied on their intuition were somewhat less accurate. In Study 2, an experimental manipulation of thinking mode (intuitive vs analytical) revealed no apparent differences in accuracy. Moreover, there were no differences in accuracy or agreement between recruiters and laypeople. Examination of the use of specific resume content suggested that intuitive thinking corresponds to basing one's judgments more on the way that applicants present themselves in their personal letter and less on diagnostic biographical information such as SAT scores. The findings point to the possibility that professional recruiters may not possess intuitive expertise in this context.