1
|
Radl-Karimi C, Nicolaisen A, Sodemann M, Batalden P, von Plessen C. Under what circumstances can immigrant patients and healthcare professionals co-produce health? - an interpretive scoping review. Int J Qual Stud Health Well-being 2020; 15:1838052. [PMID: 33112713 PMCID: PMC7599002 DOI: 10.1080/17482631.2020.1838052] [Citation(s) in RCA: 10] [Impact Index Per Article: 2.5] [Reference Citation Analysis] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Indexed: 12/30/2022] Open
Affiliation(s)
- Christina Radl-Karimi
- OPEN Odense Patient Data Explorative Network, University of Southern Denmark and Odense University Hospital, Odense C, Denmark
| | - Anne Nicolaisen
- Research Unit of General Practice, Department of Public Health, University of Southern Denmark, Odense C, Denmark
| | - Morten Sodemann
- Migrant Health Clinic, Odense Universitetshospital, Odense C, Denmark
- Center for Global Health, University of Southern Denmark, Odense C, Denmark
| | - Paul Batalden
- The Dartmouth Institute, Geisel School of Medicine at Dartmouth, Hanover, NH, USA
| | - Christian von Plessen
- Direction générale de la santé, Unisanté, Lausanne, Switzerland
- Department of Clinical Research, University of Southern Denmark, Odense C, Denmark
| |
Collapse
|
2
|
Lippke S, Wienert J, Keller FM, Derksen C, Welp A, Kötting L, Hofreuter-Gätgens K, Müller H, Louwen F, Weigand M, Ernst K, Kraft K, Reister F, Polasik A, Huener Nee Seemann B, Jennewein L, Scholz C, Hannawa A. Communication and patient safety in gynecology and obstetrics - study protocol of an intervention study. BMC Health Serv Res 2019; 19:908. [PMID: 31779620 PMCID: PMC6883614 DOI: 10.1186/s12913-019-4579-y] [Citation(s) in RCA: 17] [Impact Index Per Article: 3.4] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/06/2019] [Accepted: 10/09/2019] [Indexed: 12/13/2022] Open
Abstract
Background Patient safety is a key target in public health, health services and medicine. Communication between all parties involved in gynecology and obstetrics (clinical staff/professionals, expectant mothers/patients and their partners, close relatives or friends providing social support) should be improved to ensure patient safety, including the avoidance of preventable adverse events (pAEs). Therefore, interventions including an app will be developed in this project through a participatory approach integrating two theoretical models. The interventions will be designed to support participants in their communication with each other and to overcome difficulties in everyday hospital life. The aim is to foster effective communication in order to reduce the frequency of pAEs. If communication is improved, clinical staff should show an increase in work satisfaction and patients should show an increase in patient satisfaction. Methods The study will take place in two maternity clinics in Germany. In line with previous studies of complex interventions, it is divided into three interdependent phases. Each phase provides its own methods and data. Phase 1: Needs assessment and a training for staff (n = 140) tested in a pre-experimental study with a pre/post-design. Phase 2: Assessment of communication training for patients and their social support providers (n = 423) in a randomized controlled study. Phase 3: Assessment of an app supporting the communication between staff, patients, and their social support providers (n = 423) in a case-control study. The primary outcome is improvement of communication competencies. A range of other implementation outcomes will also be assessed (i.e. pAEs, patient/treatment satisfaction, work satisfaction, safety culture, training-related outcomes). Discussion This is the first large intervention study on communication and patient safety in gynecology and obstetrics integrating two theoretical models that have not been applied to this setting. It is expected that the interventions, including the app, will improve communication practice which is linked to a lower probability of pAEs. The app will offer an effective and inexpensive way to promote effective communication independent of users’ motivation. Insights gained from this study can inform other patient safety interventions and health policy developments. Trial registration ClinicalTrials.gov Identifier: NCT03855735; date of registration: February 27, 2019.
Collapse
Affiliation(s)
- Sonia Lippke
- Jacobs University Bremen gGmbH, Germany Campus Ring 1, 28759, Bremen, Germany.
| | - Julian Wienert
- Jacobs University Bremen gGmbH, Germany Campus Ring 1, 28759, Bremen, Germany
| | | | - Christina Derksen
- Jacobs University Bremen gGmbH, Germany Campus Ring 1, 28759, Bremen, Germany
| | - Annalena Welp
- Jacobs University Bremen gGmbH, Germany Campus Ring 1, 28759, Bremen, Germany
| | - Lukas Kötting
- Jacobs University Bremen gGmbH, Germany Campus Ring 1, 28759, Bremen, Germany
| | - Kerstin Hofreuter-Gätgens
- Die Techniker; Unternehmenszentrale, Fachbereich Versorgungsmanagement, Bramfelder Str. 140, 22305, Hamburg, Germany
| | - Hardy Müller
- Die Techniker; Unternehmenszentrale, Fachbereich Versorgungsmanagement, Bramfelder Str. 140, 22305, Hamburg, Germany.,Aktionsbündnis Patientensicherheit, Am Zirkus 2, 10117, Berlin, Germany
| | - Frank Louwen
- Klinik für Frauenheilkunde und Geburtshilfe, Universitätsklinikum Frankfurt Goethe-Universität, Theodor-Stern-Kai 7, 60596, Frankfurt am Main, Germany
| | - Marcel Weigand
- Aktionsbündnis Patientensicherheit, Am Zirkus 2, 10117, Berlin, Germany
| | - Kristina Ernst
- Universitätsklinikum Ulm, Prittwitzstr. 43, 89075, Ulm, Germany
| | - Katrina Kraft
- Universitätsklinikum Ulm, Prittwitzstr. 43, 89075, Ulm, Germany
| | - Frank Reister
- Universitätsklinikum Ulm, Albert-Einstein-Allee 23, 89070, Ulm, Germany
| | - Arkadius Polasik
- Universitätsklinikum Ulm, Albert-Einstein-Allee 23, 89070, Ulm, Germany
| | | | - Lukas Jennewein
- Klinik für Frauenheilkunde und Geburtshilfe, Universitätsklinikum Frankfurt Goethe-Universität, Theodor-Stern-Kai 7, 60596, Frankfurt am Main, Germany
| | - Christoph Scholz
- Universitätsklinikum Ulm, Albert-Einstein-Allee 23, 89070, Ulm, Germany
| | - Annegret Hannawa
- Center for the Advancement of Healthcare Quality and Patient Safety (CAHQS), Faculty of CommunicationSciences, Università della Svizzera Italiana, Lugano, Switzerland
| |
Collapse
|