Grimes K, Matlow A, Tholl B, Dickson G, Taylor D, Chan MK. Leaders supporting leaders: Leaders’ role in building resilience and psychologically healthy workplaces during the pandemic and beyond.
Healthc Manage Forum 2022;
35:213-217. [PMID:
35603437 PMCID:
PMC9127620 DOI:
10.1177/08404704221090126]
[Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 12/03/2022]
Abstract
The COVID-19 pandemic is now endemic and has taken a terrible toll on the health
workforce and its leaders. Stress and burnout are rampant, and health workers
are leaving in record numbers. Using data collected during the first four waves
of the pandemic, and a longitudinal analysis of these data, the authors identify
ongoing challenges to health leadership related to building resilience and
psychologically healthy workplaces. The article is organized around three
questions: What happened during Waves 1 to 4? What did we learn? And what should
be done differently? Eight actions emerged around the theme of “leaders
supporting leaders”: build personal resilience; practice compassionate
leadership; model effective interpersonal leadership behaviour; ensure frequent
and authentic communication; participate in networks and communities of
practice; balance short- and long-term commitments; apply systems thinking; and
contribute to a collaborative, national strategy.
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