Emotional and cognitive influences in air traffic controller tasks: An investigation using a virtual environment?

Physiological measures of operators' mental state in supervisory process control tasks: a scoping review

Physiological measures are often used to assess the mental state of human operators in supervisory process control tasks. However, the diversity of research approaches creates a heterogeneous landscape of empirical evidence. To map existing evidence and provide guidance to researchers and practitioners, this paper systematically reviews 109 empirical studies that report relationships between peripheral nervous system measures and mental state dimensions (e.g. mental workload, mental fatigue, stress, and vigilance) of interest. Ocular and electrocardiac measures were the most prominent measures across application fields. Most studies sought to validate such measures for reliable assessments of cognitive task demands and time on task, with measures of pupil size receiving the most empirical support. In comparison, less research examined the utility of physiological measures in predicting human task performance. This approach is discussed as an opportunity to focus on operators' individual response to cognitive task demands and to advance the state of research.

Identification of risk factors for air traffic controllers' unsafe acts based on online reviews

Online reviews may influence unsafe acts and are significant in the context of big data. This study acquired online reviews related to air traffic control from social media websites. The word frequency statistics and coding of negative comments were taken to mine risk factors. Combined with the human factors analysis and classification system (HFACS), a conceptual model of the risk factors associated with the unsafe acts of air traffic controllers (ATCers) was constructed. The results indicate that the frequency of risk factors in online reviews, ranked from high to low, is organizational influences, ATCers' adverse states, environmental factors and unsafe supervision. Organizational influences, environmental factors and unsafe supervision indirectly affect the unsafe acts through the ATCers' adverse states. It is demonstrated that the combination of HFACS and online reviews to identify risk factors enables the identification of problems in the air traffic control industry and demands of ATCers.

Identification of risk factors for air traffic controllers' unsafe acts based on online reviews

Online reviews may influence unsafe acts and are significant in the context of big data. This study acquired online reviews related to air traffic control from social media websites. The word frequency statistics and coding of negative comments were taken to mine risk factors. Combined with the human factors analysis and classification system (HFACS), a conceptual model of the risk factors associated with the unsafe acts of air traffic controllers (ATCers) was constructed. The results indicate that the frequency of risk factors in online reviews, ranked from high to low, is organizational influences, ATCers' adverse states, environmental factors and unsafe supervision. Organizational influences, environmental factors and unsafe supervision indirectly affect the unsafe acts through the ATCers' adverse states. It is demonstrated that the combination of HFACS and online reviews to identify risk factors enables the identification of problems in the air traffic control industry and demands of ATCers.

Task difficulty and physiological measures of mental workload in air traffic control: a scoping review

This study provides a systematic synthesis of empirical research on mental workload (MWL) in air traffic control (ATC). MWL is a key concept in research on innovative technologies, because the assessment of MWL is crucial to the evaluation of such technologies. Our specific focus was on physiological measures of MWL. The used search strategy identified 39 peer-reviewed publications that analysed ATC tasks, examined different levels of difficulty of the ATC task, and considered at least one physiological measure of MWL. Positive relations between measures of MWL and task difficulty were observed most frequently, indicating that the measures indeed allowed the assessment of MWL. The most commonly used physiological measures were brain measures (EEG and fNIR) and heart rate measures. The review revealed a need for more precise descriptions of crucial experimental parameters in order to permit a transition of the field towards more interactive and dynamic types of analysis. Practitioner summary: Research on innovative technology in air traffic control (ATC) depends on assessments of mental workload (MWL). We reviewed empirical research on MWL in ATC. Brain and heart measures often allow assessments of MWL. Better descriptions of experiments are needed to allow comparisons among studies and more dynamic and interactive analyses.

Using IoT devices for sensor-based monitoring of employees' mental workload: Investigating managers' expectations and concerns

Although the objective assessment of mental workload has been a focus of human factors research, few studies have investigated stakeholders' attitudes towards its implementation in real workplaces. The present study addresses this research gap by surveying N = 702 managers in three European countries (Germany, United Kingdom, Spain) about their expectations and concerns regarding sensor-based monitoring of employee mental workload. The data confirm the relevance of expectations regarding improvements of workplace design and employee well-being, as well as concerns about restrictions of employees' privacy and sovereignty, for the implementation of workload monitoring. Furthermore, Bayesian regression models show that the examined expectations have a substantial positive association with managers' willingness to support workload monitoring in their company. Privacy concerns are identified as a significant barrier to the acceptance of workload monitoring, both in terms of their prevalence among managers and their strong negative relationship with monitoring support.

Profiles of Occupational Burnout in the Group of Representatives of High-Risk Professions in Poland

(1) Background: Working in a high-risk profession is associated with taking on a large responsibility and risking loss of health or life. These professions include, among others, air traffic controllers, firefighters, and ECDs. People working in these professions are particularly vulnerable to experiencing high levels of stress and developing professional burnout syndrome. The aim of the conducted research was to assess the external and internal differences in the intensity of occupational burnout dimensions among representatives of high-risk occupations and to distinguish burnout profiles among them. (2) Methods: The total number of participants working in high–risk occupations who took part in the study was N = 1239, including the following job positions: air traffic controllers (n = 107), firefighters (n = 580), and ECDs (n = 558). The respondents completed the following self-report questionnaires: a structured survey and the Link Burnout Questionnaire. The following statistical tests were performed: cluster analysis, analysis of variance, and chi-square test of independence. (3) Results: The highest intensity of burnout dimensions was presented by representatives of ECDs. Profiles reflecting the types of occupational burnout were distinguished. The representatives of air traffic controllers demonstrated the following profiles: 1—low risk of burnout with a component of psychophysical exhaustion; 2—exhausted with a moderate tendency to disappointment; 3—burned out, ineffective, and uninvolved. The profiles of the ECDs were: 4—engaged, with a reduced sense of effectiveness; 5—with a reduced sense of effectiveness; 6—burned out with a low sense of effectiveness. However, the profiles of the firefighters were: 7—not burned out; 8—at risk of burnout; 9—exhausted with a tendency towards disappointment. Individuals representing the various burnout profiles differed in terms of the severity of the dimensions of occupational burnout as well as sociodemographic and work-related characteristics. (4) Conclusions: The process of occupational burnout varies among people in various high-risk occupations and due to sociodemographic characteristics. The internal differentiation of people representing high-risk professions requires different psychological interventions and preventive measures.

The challenges of entering the metaverse: An experiment on the effect of extended reality on workload

Information technologies exist to enable us to either do things we have not done before or do familiar things more efficiently. Metaverse (i.e. extended reality: XR) enables novel forms of engrossing telepresence, but it also may make mundate tasks more effortless. Such technologies increasingly facilitate our work, education, healthcare, consumption and entertainment; however, at the same time, metaverse bring a host of challenges. Therefore, we pose the question whether XR technologies, specifically Augmented Reality (AR) and Virtual Reality (VR), either increase or decrease the difficulties of carrying out everyday tasks. In the current study we conducted a 2 (AR: with vs. without) × 2 (VR: with vs. without) between-subject experiment where participants faced a shopping-related task (including navigating, movement, hand-interaction, information processing, information searching, storing, decision making, and simple calculation) to examine a proposed series of hypotheses. The NASA Task Load Index (NASA-TLX) was used to measure subjective workload when using an XR-mediated information system including six sub-dimensions of frustration, performance, effort, physical, mental, and temporal demand. The findings indicate that AR was significantly associated with overall workload, especially mental demand and effort, while VR had no significant effect on any workload sub-dimensions. There was a significant interaction effect between AR and VR on physical demand, effort, and overall workload. The results imply that the resources and cost of operating XR-mediated realities are different and higher than physical reality.

Performance degrades less under increased workload with the addition of speech control in a dynamic environment

This research empirically evaluates the introduction of speech to existing keyboard and mouse input modalities in an application used to control aircraft in a simulated, complex and dynamic environment. Task performance and task performance degradation are assessed for three levels of workload. Previous studies have evaluated task performance using these modalities however, only a couple have evaluated task performance under varying workload. Even though speech is a common addition to modern control interfaces, the effect of varying workload on this combination of control modalities has not yet been reported. Thirty-six participants commanded simulated aircraft through generated obstacle courses to reach a Combat Air Patrol (CAP) point while also responding to a secondary task. There were nine conditions that varied the control modality (Keyboard and Mouse (KM), Voice (V), and Keyboard, Mouse and Voice (KMV)), and workload by varying the number of aircraft being controlled (low, medium and high). Results showed that KM outperformed KMV and V for the low and medium workload levels. However, task performance with KMV was found to degrade the least as workload increased. KMV and KM were found to enable significantly more correct responses to the secondary task which was delivered aurally. Participants reported a preference for the combined modalities (KMV), self-assessing that KMV most reduced their workload. This research suggests that the addition of a speech interface to existing keyboard and mouse modalities, for control of aircraft in a simulation, may help manage cognitive load and may assist in controlling more aircraft under higher workloads.

Usability and Effectiveness of Immersive Virtual Grocery Shopping for Assessing Cognitive Fatigue in Healthy Controls: Protocol for a Randomized Controlled Trial

BACKGROUND

Cognitive fatigue (CF) is a human response to stimulation and stress and is a common comorbidity in many medical conditions that can result in serious consequences; however, studying CF under controlled conditions is difficult. Immersive virtual reality provides an experimental environment that enables the precise measurement of the response of an individual to complex stimuli in a controlled environment.

OBJECTIVE

We aim to examine the development of an immersive virtual shopping experience to measure subjective and objective indicators of CF induced by instrumental activities of daily living.

METHODS

We will recruit 84 healthy participants (aged 18-75 years) for a 2-phase study. Phase 1 is a user experience study for testing the software functionality, user interface, and realism of the virtual shopping environment. Phase 2 uses a 3-arm randomized controlled trial to determine the effect that the immersive environment has on fatigue. Participants will be randomized into 1 of 3 conditions exploring fatigue response during a typical human activity (grocery shopping). The level of cognitive and emotional challenges will change during each activity. The primary outcome of phase 1 is the experience of user interface difficulties. The primary outcome of phase 2 is self-reported CF. The core secondary phase 2 outcomes include subjective cognitive load, change in task performance behavior, and eye tracking. Phase 2 uses within-subject repeated measures analysis of variance to compare pre- and postfatigue measures under 3 conditions (control, cognitive challenge, and emotional challenge).

RESULTS

This study was approved by the scientific review committee of the National Institute of Nursing Research and was identified as an exempt study by the institutional review board of the National Institutes of Health. Data collection will begin in spring 2021.

CONCLUSIONS

Immersive virtual reality may be a useful research platform for simulating the induction of CF associated with the cognitive and emotional challenges of instrumental activities of daily living.

TRIAL REGISTRATION

ClinicalTrials.gov NCT04883359; http://clinicaltrials.gov/ct2/show/NCT04883359.

INTERNATIONAL REGISTERED REPORT IDENTIFIER (IRRID)

PRR1-10.2196/28073.

The Index of Cognitive Activity - Eligibility for task-evoked informational strain and robustness towards visual influences

Various researchers have proposed pupillometric indicators to assess a person's cognitive strain. However, to distinguish the variation of pupil light response from psychosensory pupil response in experimental field conditions is a challenge. The Index of Cognitive Activity (ICA) addresses this problem by wavelet separation. This research investigates the ICA's sensitivity for multiple level task-evoked cognitive activity and visual influences concerning informational work tasks. Objective and subjective measures assessed cognitive strain of participants (N = 22) during various tasks. In a first experiment, mental arithmetic tasks were used to induce different levels of cognitive activity. In a second experiment, influences of screen polarity and presentation of information were investigated (N = 18). The results indicate that eye metrics are rarely sensitive to slight variations in task difficulty. Moreover, the ICA is likely to be sensitive towards constant screen illumination and shows tendencies regarding changes in displayed information. Possible ramifications for the objective assessment of cognitive strain are discussed.

An Exploration of Perceived Stress, Burnout Syndrome, and Self-Efficacy in a Group of Polish Air Traffic Controllers and Maritime Navigators: Similarities and Differences

Background: This cross-sectional study aimed to assess the level of perceived stress and occupational burnout in groups of Polish maritime navigators and air traffic controllers. The study was part of research into occupational groups regarded as equally emotionally burdened. We tested the usability of a model linking occupational burnout, perceived stress, and seniority. Methods: The set of questionnaires, including the link burnout questionnaire, perceived stress scale—10, and generalized self-efficacy scale were distributed to 54 maritime navigators and 88 air traffic controllers (rate of return: 18–56%). Spearman’s rho, χ² test, the Mann–Whitney U test, Cohen’s d and Hedge’s g coefficients, linear regression, and F statistic were used. Results: The assumption that persons employed in occupations with the special professional requirements as air traffic controllers and maritime navigator with a risk of strong, chronic emotional overload evaluate their life situation as less stressful than other employees was confirmed. A higher level of occupational burnout was observed in groups of controllers and navigators compared to an equally emotionally burdening occupational group of Polish firefighters, but not Polish psychiatrists. The research groups differed regarding the source of stress: fear of helplessness in the air traffic controller group and inefficacy in overcoming adversities in the maritime navigators. Maritime navigators reported a higher level of occupational burnout, deterioration of relations with coworkers, and disappointment with their work compared to the air traffic controllers. Conclusions: The results showed differences in factors linked to workplace demands and the personal predispositions of employees, and the role these may play in mutual relations between occupational burnout, life situation evaluation, and personal resources. We postulate that the level of perceived stress should be taken into account in the studies of occupational burnout syndrome.

Efficacy of Virtual Reality in Painting Art Exhibitions Appreciation

Virtual reality (VR) technology has been employed in a wide range of fields, from entertainment to medicine and engineering. Advances in VR also provide new opportunities in art exhibitions. This study discusses the experience of art appreciation through desktop virtual reality (Desktop VR) or head-mounted display virtual reality (HMD VR) and compares it with appreciating a physical painting. Seventy-eight university students participated in the study. According to the findings of this study, painting evaluation and the emotions expressed during the appreciation show no significant difference under these three conditions, indicating that the participants believe that paintings, regardless of whether they are viewed through VR, are similar. Owing to the limitation of the operation, the participants considered HMD VR to be a tool that hinders free appreciation of paintings. In addition, attention should be paid to the proper projected size of words and paintings for better reading and viewing. The above indicates that through digital technology, we can shorten the gap between a virtual painting and a physical one; however, we must still improve the design of object size and the interaction in the VR context so that a virtual exhibition can be as impressive as a physical one.

Job consultation in patients with psychogenic nonepileptic seizures: Systematic review and survey of physicians' opinion

OBJECTIVES

The objectives of this study were 1) to review the literature about "job/employment and psychogenic nonepileptic seizures (PNES)" and 2) to gather the views of neurologists and psychiatrists on the issue of job consultation in patients with PNES.

METHODS

Phase one involved a systematic literature review; phase two involved the collection of the views of neurologists and psychiatrists, practicing in Fars province, Iran, on the issue of job consultation in patients with PNES. A questionnaire was designed for the purpose of this study.

RESULTS

No studies were identified by the systematic review process on the issue of job consultation in patients with PNES. Of the 87 health-care professionals approached, 63 responded to the survey (response rate: 72%). Respondents included 31 neurologists and 32 psychiatrists. In response to the question "Should all patients with PNES be counseled to pursue any job or profession they would like?", 17 (55%) neurologists and 19 (59%) psychiatrists answered "no" (p = 0.8).

CONCLUSION

While it is possible that some patients with PNES are more likely than other people in the general public to be involved in job-related difficulties (performing duties related to any job, accidents, etc.), there is currently no evidence supporting or refuting this proposition. However, in this study, the majority of the health-care professionals, who often deal with these patients, believed that not all patients with PNES should be counseled to pursue any job or profession they would like (i.e., there should be some restrictions).

The effects of dynamic workload and experience on commercially available EEG cognitive state metrics in a high-fidelity air traffic control environment

The current study evaluated the validity of commercially available electroencephalography (EEG) cognitive state metrics of workload and engagement in differentially experienced air traffic control (ATC) students. EEG and pupil diameter recordings were collected from 47 ATC students (27 more experienced and 20 less experienced) during a high-fidelity, variable workload approach-control scenario. Scenario workload was manipulated by increasing the number of aircraft released and the presence of a divided attention task. Results showed that scenario performance significantly degraded with increased aircraft and the presence of the divided attention task. No scenario performance differences were found between experience groups. The EEG engagement metric significantly differed between experience groups, with less experienced controllers exhibiting higher engagement than more experienced controllers. The EEG workload metric and pupil diameter were sensitive to workload manipulations but did not differentiate experience groups. Commercially available EEG cognitive state metrics may be a viable tool for enhancing ATC training.