Implementing an electronic medical record

What to expect from electronic patient record system implementation: lessons learned from published evidence

Background

Numerous studies have examined factors related to success, failure and implications of electronic patient record (EPR) system implementations, but usually limited to specific aspects.

Objective

To review the published peer-reviewed literature and present findings regarding factors important in relation to successful EPR implementations and likely impact on subsequent clinical activity.

Method

Literature review.

Results

Three hundred and twelve potential articles were identified on initial search, of which 117 were relevant and included in the review. Several factors were related to implementation success, such as good leadership and management, infrastructure support, staff training and focus on workflows and usability. In general, EPR implementation is associated with improvements in documentation and screening performance and reduced prescribing errors, whereas there are minimal available data in other areas such as effects on clinical patient outcomes. The peer-reviewed literature appears to under-represent a range of technical factors important for EPR implementations, such as data migration from existing systems and impact of organisational readiness.

Conclusion

The findings presented here represent the synthesis of data from peer-reviewed literature in the field and should be of value to provide the evidence-base for organisations considering how best to implement an EPR system.

Organisation and resource management in the intensive care unit: A critical review

Background/Aim:

Patients are admitted to an intensive care unit (ICU) for critical care not available to patients in the general wards, with the potential for reversible organ failure as a key admission criterion. The objective of this integrative review was to examine and discuss the literature pertaining to the environment of the ICU, including unit organisation, staffing and equipment, that underpins the provision of ICU services. This review also aimed to discuss current perspectives on ICU resources and utilisation.

Methods:

To prepare this integrated literature review, computer-assisted searches were conducted using the PubMed/Medline, CINAHL and EMBASE databases. An extensive search of library databases was undertaken using relevant keywords and related article searches. Studies were included if they were rated by a single investigator to have relevant content in these areas. Due to the breadth of the review, a structured approach was taken to integrate the relevant findings.

Results:

There was limited literature examining the relationships between these important areas. There was some evidence that a closed model of ICU care is associated with improved outcomes and less resource utilisation compared with an open model of ICU, although there was conflicting evidence for critical care delivered outside of the ICU. Critical care may be most effectively provided via a team model. The heterogeneity of the ICU setting, in particular the unique aspects of the delivery of ICU care in the Australasian model, hampered the ability to draw broad and clinically meaningful conclusions.

Conclusions:

Due to the increased demand for ICU services, ongoing evaluation of the long-term outcomes of ICU on the efficient use of resources to optimise patient outcomes is imperative. Results from the current evidence base suggest that rather than broad-based adjunctive services, refinement and subsequent evaluation of intensive care services in targeted and specific populations may be required, and that empirical evidence for the support of many organisational, structural, equipment and staffing aspects of ICU service delivery is lacking. Further research is needed to investigate the relationships between existing and conceptual models of care and direct patient outcomes.

Structured approaches to pain management in the ICU

Pain in patients who are critically ill remains undertreated despite decades of research, guideline development and distribution, and intense educational efforts. By nature of their complex medical conditions, these patients present unique challenges to the delivery of optimal pain treatment. Outdated clinical practices and faulty systems, such as a formulary that allows dangerous prescriptions, present additional obstacles. A multidisciplinary and patient-centered continuous quality improvement process is essential to identifying barriers and implementing evidence-based solutions to the problem of undertreated pain in hospital ICUs. This article addresses barriers common to the ICU setting and presents a number of structured approaches that have been shown to be successful in improving pain treatment in patients who are critically ill.