Personal Internet use at work: Understanding cyberslacking

Determination of cyberloafing level of speech and Language Therapy Department students

Cyberloafing is the use of (e.g. smartphones, tablets, laptops, and the Internet) for purposes other than work related reasons during work hours. Although cyberloafing in the workplace has been widely investigated, there is relatively a small number of studies on cyberloafing behaviors in educational settings, which refer to students' tendencies to use technology for non-class-related purposes during lectures. The goal of the current study is to determine how frequently and for what purposes speech and language therapy (SLT) students at Biruni University engage in cyberloafing during lectures. In this quantitative study, The Cyberloafing Scale was administered to 264 undergraduate students (235 female; 27 male; 2 preferred not to disclose). The results revealed that SLT students' cyberloafing behavior was very high. However, there is no statistically significant difference between the gender variable and the overall mean score for cyberloafing. There is a statistically significant difference between genders in gaming/gambling subscale favoring males and in shopping subscale favoring females. Further studies should be conducted to analyze cyberloafing behavior in health education.

Workplace Surveillance in Canada: A survey on the adoption and use of employee monitoring applications

Employee monitoring apps (i.e., 'bossware') have become increasingly affordable and accessible on the open market. Apps such as Interguard and Teramind provide companies with a powerful degree of surveillance about workers, including keystroke logging, location and browser monitoring, and even webcam usage. However, as homes have become offices, and laptops and smartphones are used for business, school, and entertainment, the increasing surveillance of 'remote work' blurs the boundaries between work and personal spaces. Drawing from an interdisciplinary study on the proliferation of employee monitoring applications (EMAs) in a nascent era of 'remote work', this paper presents findings from a survey examining Canadian companies' adoption of EMAs. The findings identify the most prevalent economic sectors that 'bossware' is currently being used within, the rationalities that underpin the ongoing use of EMAs in Canada (such as COVID-19, 'productivity/efficiency', 'cybersecurity', and 'health/wellness'), and the features of the most sought after 'bossware' apps for Canadian companies (such as time tracking, website tracking, and keystroke logging). We conclude with an analysis of how dominant surveillance discourses drive the adoption of monitoring practices, including how they inform the anticipated benefits of surveillance for the management of remote work and digital labour.

Cyberloafing: Exploring the Role of Psychological Wellbeing and Social Media Learning

Due to the advances in internet communications technology (ICT), the use of digital devices, such as laptops, tablets, or smartphones, in the educational setting has become very common among young people. A considerable body of research has shown that there are adverse effects of in-class internet usage, termed "cyberloafing" on students' academic performance, making it a rising concern for scholars. Within this context, the present study examines cyberloafing as a multidimensional construct and studies the mediating effects of psychological wellbeing and social media learning between cyberloafing behaviour and cyberloafing activities of students. Using an online survey, data was collected from 240 undergraduate and graduate students at a private university in India. The data were analyzed using structural equation modelling and mediation analysis. The results indicate that cyberloafing behaviour negatively influences student's psychological wellbeing, whereas psychological wellbeing is positively related to cyberloafing activities. It was also found that, on one hand, cyberloafing behaviour negatively influences social media learning, whereas social media learning did not have any effect on cyberloafing activities in students. This study highlights that it is crucial for educators and course instructors to incorporate appropriate practices and interventions to manage the misuse of the internet through cyberloafing in classrooms.

A Positive View of Excessive Smartphone Utilization and Its Relationship With Other Academic-Related Variables Within the Online Course Setting

The continual use of smartphones is a global problem that requires scholars' attention. This study investigates the impact of excessive smartphone use, self-regulation, and procrastination on students' online academic performance. A total of n = 238 university students participated in the study. Mean comparisons unveiled clear discrepancy scores on procrastination, self-regulation, and daily hours spent on smartphones between the smartphone-addicted and non-addicted students. Structural Equation Modeling helps us to answer our hypothesis. Unusually, smartphone use had a significant and positive effect on online students' academic performance. Also, the study provides a better understanding of the procrastination factor that significantly impacts students' smartphone use and online academic performance. Results are discussed considering possible interventions at the academic level.

Perceiving intraorganizational mobility ameliorates the effects of low-level position on detrimental workplace attitudes and behaviors

How do the perceived chances to get a better position in a company affect how individuals feel and behave towards their employer? Confirming the theory of relative deprivation, recent research showed that social mobility belief has attenuating effects on anger about one's relative social standing. When an individual believes they can change their current social status, negative affect about one's disadvantaged standing is appeased compared to when people believe the present hierarchy is fixed. We tested this model in a workplace context, examining whether perceived intraorganizational mobility ameliorates the effects of a low position at work on negative workplace attitudes (Study 1) and behavior (Study 2). Study 1 (n = 498) found that indeed, perceiving chances of promotion weakened the association of position at work with hostile affect towards the employer. Expanding this model to provide a direct test of the theory of relative deprivation, we designed a moderated mediation model testing whether the effect of workplace position on counterproductive work behaviors was mediated by relative deprivation, and whether this indirect effect was moderated by perceived chances of promotion. As hypothesized, Study 2 (n = 408) found that perceiving chances of promotion attenuated the detrimental effect of workplace position via relative deprivation on counterproductive work behaviors. Effects in both studies occurred independently of company hierarchy, salary, educational attainment, sex, and job sector. Overall, the results suggest that perceiving potential for individual promotion is linked to lower levels of negative workplace attitudes and counterproductive work behaviors.

Push-pull factors and means-end chain framework of cyberloafing: a soft laddering study using LadderUX

Purpose

Previous studies on cyberloafing have so far not focused on the interlinkages among push factors, pull factors, consequences of actions and value orientations of the employees in a comprehensive manner. The purpose of this study is to close that gap by integrating push-pull theory with means-end chain framework.

Design/methodology/approach

Using a soft-laddering technique, semi-structured interviews were conducted with 21 Indian employees from various organizations with prior written consent. After performing the content analysis and preparation of ladders, an implication matrix and a hierarchical value map were constructed using the LadderUX tool.

Findings

“Upholding conversational conformity,” “achieving efficiency through noise cancellation,” “addressing occasional requirements,” “social networking as a coping mechanism,” “staying informed and sharing opinions,” “attempting job or profile alteration” and “fulfilling transactional obligations” turned out to be the seven prominent means-end chain patterns, with their respective push-pull factors, consequences and value orientations. This study also suggested the multifaceted character of cyberloafing in a continuum, from “serious-destructive” to “minor-positive” to “facilitative-productive.”

Research limitations/implications

This study has been conducted by focusing on cyberloafing at physical workplaces and not in the context of distributed work environments.

Practical implications

The findings of this study will enable organizations to frame an appropriate set of guidelines to control this behavior.

Originality/value

To the best of the authors’ knowledge, this study is the first to integrate the push-pull theory and means-end chain framework to explore the nuances of cyberloafing among employees.

Authoritarian leadership and cyberloafing: A moderated mediation model of emotional exhaustion and power distance orientation

Drawing upon the conservation of resource theory (COR), this study proposes a moderated mediation model of authoritarian leadership on subordinates’ cyberloafing. Paired samples of 360 employees working in 103 teams from Chinese companies were collected at 2 points in time. The results show that authoritarian leadership positively affects subordinates’ cyberloafing and this relationship is mediated by emotional exhaustion. Furthermore, power distance orientation negatively moderates the relationship between authoritarian leadership and emotional exhaustion and also negatively moderates the indirect effect of authoritarian leadership on subordinates’ cyberloafing through subordinates’ emotional exhaustion. Our findings expand and enrich the literature on authoritarian leadership and cyberloafing and have significant practical implications for managing employees in this digital era.

Established Adults, Who Self-Identify as Smartphone and/or Social Media Overusers, Struggle to Balance Smartphone Use for Personal and Work Purposes

Smartphone ownership and use continues to proliferate, allowing people to easily access online communication, entertainment, and information. Importantly, individuals can perceive that they overuse their smartphone and/or the social media applications (apps) they access on their devices. Much of the research on smartphone overuse has focused on youth and emerging adults, with little research focusing on individuals in the established adulthood stage of life. This study examines smartphone use among established adults who perceive that they overuse their smartphone and/or social media. As part of a larger study, we conducted in-depth interviews with 21 individuals (30-45 years old) who self-identified as smartphone and/or social media overusers. Data were collected through a pre-survey, 1-hour interview, and smartphone use screenshots. Audio-recorded interviews were transcribed and then coded using NVivo software. Participants' average age was 35.9 years (SD = 4.1). The majority of the sample were female (67%), White (76%), and had a master's degree or higher (76%). Participants spent an average of 215 min on their smartphone daily, primarily using social media, video conferencing, and texting apps. Issues with smartphone use occurred when there was an unclear separation between work and personal use. Participants felt pressure to always respond quickly to work emails. An effort was made to limit smartphone use for work and during family time to be present for their family. Established adults strive to balance smartphone use for personal and work purposes. Creating boundaries for how and when established adults use their smartphone may help them find this balance.

Why cyberloafing can be socially learned in the workplace: the role of employees' perceived certainty of formal and informal sanctions

Purpose

This study investigated why employees' cyberloafing behavior is affected by their coworkers' cyberloafing behavior. By integrating social learning theory and deterrence theory, the authors developed a model to explain the role of employees' perceived certainty of formal and informal sanctions in understanding the effect of coworkers' cyberloafing behavior on employees' cyberloafing behavior.

Design/methodology/approach

The authors conducted a survey that involved a two-stage data collection process (including 293 respondents) to test our developed model. Mplus 7.0 was used to analyze the data.

Findings

The results revealed that employees' cyberloafing was positively affected by their coworkers' cyberloafing both directly and indirectly. The indirect effect of coworkers' cyberloafing on employees' cyberloafing was mediated by the employees' perceived certainty of formal and informal sanctions on cyberloafing. Employees' perceived certainty of formal and informal sanctions were found to mediate the relationship both separately (each type of sanctions mediates the relationship individually) and in combination (the two types of sanctions form a serial mediation effect).

Originality/value

The study reveals an important mechanism – employees’ perceived certainty of formal and informal sanctions – that underlies the relationship between coworkers' cyberloafing and employees' cyberloafing, thus, contributing to the cyberloafing literature. It also demonstrates the importance of negative reinforcement (perceived sanctions) in the social learning process, which contributes to the literature on social learning theory because previous studies have primarily focused on the role of positive reinforcement. Lastly, the study reveals a positive relationship between employees' perceived certainty of formal sanctions and informal sanctions, which has important implications for deterrence theory.

Cyberloafing behaviours in nursing: The role of nursing stressors

AIM

To assess the prevalence of minor and serious cyberloafing behaviours among nurses and examine the impact of the nursing stressors on nurses' cyberloafing behaviours.

BACKGROUND

Cyberloafing could have a negative influence on employees' job performance, but it also has been argued that it could serve as a coping mechanism to deal with stressful work environments.

DESIGN

A cross-sectional descriptive, correlational design.

METHODS

Data were collected between September and December 2020 from a convenience sample of staff nurses (N = 291) providing care at a tertiary hospital in Saudi Arabia. Sample characteristics, nursing stressors and cyberloafing behaviours information were collected using self-reported questionnaires. Descriptive, bivariate and multivariate analyses were performed.

FINDINGS

Nurses in Saudi Arabia exhibited low levels of minor and serious cyberloafing behaviours. However, they engaged more frequently in minor cyberloafing behaviours more than serious cyberloafing behaviours. Stressors and Internet usage frequency influenced the frequency of minor and serious cyberloafing behaviours. Level of education and nationality impacted serious cyberloafing behaviours only.

CONCLUSION

Nursing stressors were associated with cyberloafing behaviours. Other studies on cyberloafing and job stress yielded inconsistent results. Efforts should be taken to avoid the adverse effects of cyberloafing by establishing a clear policy on using the advanced technology for non-work purposes.

Examining the relationship between fear of COVID-19, intolerance for uncertainty, and cyberloafing: A mediational model

After the COVID-19 pandemic began, organizations had to pivot and move to online remote work. As companies moved to digital platforms and technologies for remote working, a key concern was the increase in workplace withdrawal behaviors during the pandemic, including cyberloafing, a form of workplace deviance. Cyberloafing can be described as the action of using the internet for non-work-related activities or personal use during working hours. Given its effect on organizational effectiveness and efficiency, organizations must take measures to minimize cyberloafing. We examined how two factors-fear of COVID-19 and intolerance for uncertainty-were related to cyberloafing during the third lockdown in Israel. A sample of 322 adults who were enrolled in professional courses at a university in Israel were surveyed. Based on Conservation of Resources Theory, our findings suggest that distress significantly mediated the relationship between fear of COVID-19, intolerance for uncertainty, and cyberloafing. In an attempt to deal with the stress and depletion of personal resources during the COVID-19 lockdown, individuals engaged in cyberloafing as a way to handle the stress. Our results suggest that organizations should take measures to reduce fear and uncertainty in order to decrease distress, which, in turn, will reduce cyberloafing.

Cyberloafing at the workplace: effect of Zhong-Yong thinking on mental health and mindfulness as a moderating role

Purpose

This study aims to integrate conservation of resources theory discus the antecedents and consequences of cyberloafing as well as the boundary effect between cyberloafing and mental health.

Design/methodology/approach

The authors collected 431 valid questionnaires in four months. Each questionnaire was divided into two parts that had to be distributed. The interval between the first distribution and the second distribution was 15 days.

Findings

The research study revealed that employees’ Zhong-Yong thinking and cyberloafing promote mental health, and cyberloafing has a mediating effect. Mindfulness weakens the positive impact of cyberloafing on mental health.

Originality/value

The research study’s results break the stereotype that cyberloafing is not good for organizations. When managers allow employees to engage in cyberloafing at work, this is conducive to employees’ mental health, which can ensure the company’s sustainable development.

Work From Home or Bring Home the Work? Burnout and Procrastination in Brazilian Workers During the COVID-19 Pandemic

OBJECTIVE

To investigate burnout and procrastination in a sample of Brazilian workers during the COVID-19 pandemic according to their current work mode.

METHODS

This cross-sectional study used data from an online survey conducted in 2020: 435 workers were included. The Copenhagen Burnout Inventory and the Irrational Procrastination Scale were used to access burnout and procrastination respectively.

RESULTS

There was no difference between workers working from home (WFH) and at face-to-face work regarding burnout symptoms. However, the WFH group had higher levels of procrastination. Clinically significant levels of burnout were associated with being female, increased childcare load and living with children under 12years old.

CONCLUSIONS

WFH may have more advantages than disadvantages in ideal conditions. However, work-life imbalances seem to be a key aspect regarding distress among workers WFH, especially in women with small children.

Modelling the role of social media usage in improving users well-being: a social enhancement model perspective

Purpose

Employees have gradually adopted social media sites and their applications that have been associated with enhanced communication and collaboration at the workplace. However, social technologies have both positive as well as negative consequences. The current study examines the impact of loneliness on employees' psychological well-being (PW); subsequently, the mediating role of social media use intensity (SMI) at the workplace. It also examines the moderating role of gender and management status of employees.

Design/methodology/approach

The present study conducted an online and offline survey using a cross-sectional design. Data were collected from 206 working professionals from the IT industry in India. Structural equation modelling was applied to analyse data.

Findings

Results revealed that employee loneliness is positively associated with SMI. Employee's SMI was positively associated with enhanced PW. Unexpectedly, employee loneliness is positively and significantly related to PW. However, the moderating roles of gender and management status of employees were not supported.

Practical implications

The current study can help managers, policymakers and organizations better understand the role of employee social media use in the workplace. Using the insights and understanding offered by the study, social media can be effectively utilized in the workplace. The study recommends that organizations may allow the use of social media at the workplace. Social media resources may also be helpful in improving employee communication and digital literacy.

Originality/value

The current study is a pioneer work and contributes to the literature by examining the relationship between loneliness, SMI and PW. This study has essential theoretical and managerial contributions.

Cyberloafing behaviors among university students: Their relationships with positive and negative affect

With the technological advances, the use of digital devices, such as laptops, tablets, or smartphones in the educational setting has become prevalent among young people. Accordingly, there has been an increased concern among scholars on students' in-class Internet use for personal purposes; namely, 'cyberloafing'. Considerable research has demonstrated the adverse effects of in-class Internet use on students' learning environment and academic performance. The present study particularly investigates the relationship between cyberloafing behaviors and positive and negative affect among university students. It examines five different online activities including sharing, shopping, real-time updating, accessing online content, and gaming/gambling separately to gain greater insight into students' cyberloafing behaviors. The sample consisted of 267 undergraduate students who filled out questionnaires measuring cyberloafing behaviors, positive and negative affect, and demographical information including the use of the Internet and mobile technologies. The initial analyses showed that male students had higher scores in shopping, accessing online content, and gaming/gambling than females. The latent variable analysis revealed that among different activities of cyberloafing, accessing online content and gaming/gambling were positively correlated with positive affect, while sharing was positively associated with negative affect among students. The findings emphasize the importance of evaluating cyberloafing as a part of students' psychological well-being rather than a variable merely related to academic achievement. The findings of the study also enlighten researchers and educators in developing appropriate policies and interventions to manage misuse of the Internet in class.

Validation of the Chinese Version of the Procrastination at Work Scale

The purpose of this study was to validate the Chinese version of the Procrastination at Work Scale (PAWS), a recently developed scale aimed at assessing procrastination in the work context. We translated the PAWS into Chinese and conducted exploratory factor analysis on participants in sample A (N = 236), resulting in a two-factor solution consistent with the original PAWS. In sample B (N = 227), confirmatory factor analysis showed that a two-factor, bifactor model fit the data best. Configural, metric, and scalar invariance models were tested, which demonstrated that the Chinese version of the PAWS did not differ across groups by gender, age, education, or job position. Validity testing demonstrated that the scale relates to work engagement, counterproductive work behavior, task performance, workplace well-being, and organizational commitment. This study indicated that the Chinese version of the PAWS could be used in future research to measure procrastination at work in China.

Relationship between nomophobia, fear of missing out, and perceived work overload in nurses in Turkey

PURPOSE

This study was conducted to investigate the relationship between nomophobia, fear of missing out (FoMO), and perceived work overload (PWO) among nurses in Turkey.

DESIGN AND METHODS

This descriptive study was carried out with 178 nurses. In the study, the Nomophobia Questionnaire, FoMO scale, and PWO scale were used.

FINDINGS

There was a positive and significant relationship between nomophobia, FoMO, and PWO variables. The nomophobia and FoMO independent variables accounted for 6% of the PWO-dependent variable.

PRACTICE IMPLICATIONS

Controlled use of smartphones and social media can contribute to the minimizing of the work overload perceived by nurses as a time pressure factor.

Do Deterrence Mechanisms Reduce Cyberloafing When It Is an Observed Workplace Norm? A Moderated Mediation Model

Despite the documented individual, job, and organizational antecedents of cyberloafing at the workplace, few studies have addressed whether, how and when group factors affect employees’ cyberloafing behaviors. Drawing on social learning theory and general deterrence theory, the purpose of this study is to test if observability of coworkers’ cyberloafing behavior affects employees’ perceptions of norms related to cyberloafing and subsequent cyberloafing behaviors and to test if sanctions can play a role in buffering these effects. An investigation of 335 employees working at Chinese enterprises establishes that observing others engaging in cyberloafing influences the employees’ perceived norms and cyberloafing behaviors and that employees’ perceived norms related to cyberloafing play a partial mediating role in the relationship between observability and employees’ cyberloafing. As predicted, we also found that perceived certainty and severity of potential sanctions for cyberloafing moderate the effect of observability on employees’ cyberloafing as well as the indirect effect of observability on employees’ cyberloafing via perceived norms related to cyberloafing. This study enriched the cyberloafing literature by revealing how observability of cyberloafing influences employees’ cyberloafing and by unveiling two boundary conditions under which the cyberloafing learning effect can be buffered.

Combating Procrastination on Massive Online Open Courses via Optimal Calls to Action

Massive online open courses (MOOCs) are a booming phenomenon in the digital era. However, the online nature of educational delivery via MOOCs creates every opportunity for digital distraction and procrastination, resulting in difficulties for students and instructors. According to a new study in Information Systems Research, the authors Ni Huang (University of Houston), Jiayin Zhang (Tsinghua University), Gordon Burtch (University of Minnesota), Xitong Li (HEC Paris), and Peiyu Chen (Arizona State University) report a randomized field experiment on a large MOOC platform to examine several calls to action (CTAs) pertaining to the completion and submission of course assignments with an eye toward combating student procrastination on MOOCs. Their results show that descriptive norms (i.e., informing the completion rates of the assignments) lead to higher probabilities of assignment completion and a shorter time to completion. In contrast, a deadline reminder in the form of a planning prompt (i.e., informing the target deadline for assignment submission and the importance of planning ahead) has a surprisingly counterproductive effect, in particular, if students’ active course load is low. One possible explanation is that the students with low course loads may perceive the deadline to be distant, which reduces their sense of urgency and leads to complacency.

Time to Disentangle the Information and Communication Technology (ICT) Constructs: Developing a Taxonomy around ICT Use for Occupational Health Research

The use of information and communication technology (ICT) in the workplace has gained considerable research attention in the occupational health field due to its effects on employee stress and well-being. Consequently, new ICT-related constructs have proliferated in occupational health research, resulting in a need to take stock of both potential redundancies and deficiencies in the current measures. This paper disentangles ICT-related constructs, developing a taxonomy of ICT-related constructs in terms of ICT demands, resources, motivation, use, and strains. We then integrate this taxonomy with stress and motivation theories to identify three key implications for ICT and workplace health research and practices in terms of providing suggestions on understudied areas for building better theories, highlighting important psychometric issues for building better constructs and measures, and offering recommendations for building better interventions. This review aims to serve as a guide for researchers to move forward with the current state of research and provide recommendations for organizations in terms of both potential repercussions and best practices for ICT use in the workplace.

Online and Academic Procrastination in Students With Learning Disabilities: The Impact of Academic Stress and Self-Efficacy

The steady growth in the number of college students with learning disabilities (LD) increases the need to investigate their unique characteristics and behaviors in academia. The present study examined the differences in academic and online procrastination, academic stress, and academic self-efficacy between college students with and without LD. In addition, the relationship between these variables was examined. It was assumed that the difficulties experienced by college students with LD would lead them to increased levels of academic stress, and academic and online procrastination. The results showed significant differences in the levels of all variables except online procrastination between students with (n = 77) and without (n = 98) LD. Further analysis indicated that academic stress and academic self-efficacy mediated the link between LD and academic and online procrastination. These findings support the notion that during higher education, students with LD experience more difficulties than students without LD, which at times will lead them to increased levels of procrastination. However, further studies are needed to understand the nature of online procrastination in students with LD in higher education.

Managing Procrastination on Social Networking Sites: The D-Crastinate Method

Procrastination refers to the voluntary avoidance or postponement of action that needs to be taken, that results in negative consequences such as low academic performance, anxiety, and low self-esteem. Previous work has demonstrated the role of social networking site (SNS) design in users’ procrastination and revealed several types of procrastination on SNS. In this work, we propose a method to combat procrastination on SNS (D-Crastinate). We present the theories and approaches that informed the design of D-Crastinate method and its stages. The method is meant to help users to identify the type of procrastination they experience and the SNS features that contribute to that procrastination. Then, based on the results of this phase, a set of customised countermeasures are suggested for each user with guidelines on how to apply them. To evaluate our D-Crastinate method, we utilised a mixed-method approach that included a focus group, diary study and survey. We evaluate the method in terms of its clarity, coverage, efficiency, acceptance and whether it helps to increase users’ consciousness and management of their own procrastination. The evaluation study involved participants who self-declared that they frequently procrastinate on SNS. The results showed a positive impact of D-Crastinate in increasing participants’ awareness and control over their procrastination and, hence, enhancing their digital wellbeing.

Validation of the Procrastination at Work Scale

Abstract. Procrastination at work has been examined relatively scarcely, partly due to the lack of a globally validated and context-specific workplace procrastination scale. This study investigates the psychometric characteristics of the Procrastination at Work Scale (PAWS) among 1,028 office employees from seven countries, namely, Croatia, the Czech Republic, Finland, Slovenia, Turkey, Ukraine, and the United Kingdom. Specifically, it was aimed to test the measurement invariance of the PAWS and explore its discriminant validity by examining its relationships with work engagement and performance. Multi-group confirmatory factor analysis shows that the basic factor structure and item loadings of the PAWS are invariant across countries. Furthermore, the two subdimensions of procrastination at work exhibited different patterns of relationships with work engagement and performance. Whereas soldiering was negatively related to work engagement and task performance, cyberslacking was unrelated to engagement and performance. These results indicate further validity evidence for the PAWS and the psychometric characteristics show invariance across various countries/languages. Moreover, workplace procrastination, especially soldiering, is a problematic behavior that shows negative links with work engagement and performance.

An Investigation of Cyberloafing in Relation to Coping Styles and Psychological Symptoms in an Educational Setting

Cyberloafing, the intentional use of the Internet for personal purposes during class hours, has received the scholars' attention due to the increased access to digital devices in educational settings. Considering the possible negative consequences of misuse of the Internet on health and well-being, the current study aims to investigate the underlying mechanisms of this relationship by examining in detail the role of coping strategies. The sample consisted of 272 undergraduate students. The participants were asked to fill out items measuring cyberloafing behaviors, coping strategies (emotion-focused and problem-focused), and psychological symptoms (depression, anxiety, anger, and somatization). The results revealed that cyberloafing is positively related to psychological symptoms. Furthermore, it is observed that cyberloafing moderates the relationship between emotion-focused coping and psychological symptoms such that at high levels of cyberloafing, emotion-focused coping is associated with higher levels of psychological symptoms. These findings contribute to the existing literature on students' psychological well-being in terms of highlighting its relation with coping strategies and problematic Internet use.

Organizational Information Security Management for Sustainable Information Systems: An Unethical Employee Information Security Behavior Perspective

This article examines the occurrences of four types of unethical employee information security behavior—misbehavior in networks/applications, dangerous Web use, omissive security behavior, and poor access control—and their relationships with employees’ information security management efforts to maintain sustainable information systems in the workplace. In terms of theoretical contributions, this article identifies and develops reliable and valid instruments to measure different types of unethical employee information security behavior. In addition, it investigates factors affecting different types of such behavior and how such behavior can be used to predict employees’ willingness to report information security incidents. In terms of managerial contributions, the article suggests that information security awareness programs and perceived punishment have differential effects on the four types of unethical behavior and that certain types of unethical information security behavior exert negative effects on employees’ willingness to report information security incidents. The findings will help managers to derive better security rules and policies, which are important for business continuity.

Electronic Health Use in a Representative Sample of 18,497 Respondents in Norway (The Seventh Tromsø Study - Part 1): Population-Based Questionnaire Study

Background

Electronic health (eHealth) services may help people obtain information and manage their health, and they are gaining attention as technology improves, and as traditional health services are placed under increasing strain. We present findings from the first representative, large-scale, population-based study of eHealth use in Norway.

Objective

The objectives of this study were to examine the use of eHealth in a population above 40 years of age, the predictors of eHealth use, and the predictors of taking action following the use of these eHealth services.

Methods

Data were collected through a questionnaire given to participants in the seventh survey of the Tromsø Study (Tromsø 7). The study involved a representative sample of the Norwegian population aged above 40 years old. A subset of the more extensive questionnaire was explicitly related to eHealth use. Data were analyzed using logistic regression analyses.

Results

Approximately half (52.7%; 9752/18,497) of the respondents had used some form of eHealth services during the last year. About 58% (5624/9698) of the participants who had responded to a question about taking some type of action based on information gained from using eHealth services had done so. The variables of being a woman (OR 1.58; 95% CI 1.47-1.68), of younger age (40-49 year age group: OR 4.28, 95% CI 3.63-5.04), with a higher education (tertiary/long: OR 3.77, 95% CI 3.40-4.19), and a higher income (>1 million kr [US $100,000]: OR 2.19, 95% CI 1.77-2.70) all positively predicted the use of eHealth services. Not living with a spouse (OR 1.14, 95% CI 1.04-1.25), having seen a general practitioner (GP) in the last year (OR 1.66, 95% CI 1.53-1.80), and having had some disease (such as heart disease, cancer, asthma, etc; OR 1.29, 95% CI 1.18-1.41) also positively predicted eHealth use. Self-rated health status did not significantly influence eHealth use. Taking some action following eHealth use was predicted with the variables of being a woman (OR 1.16, 95% CI 1.07-1.27), being younger (40-49 year age group: OR 1.72, 95% CI 1.34-2.22), having a higher education (tertiary/long: OR 1.65, 95% CI 1.42-1.92), having seen a GP in the last year (OR 1.58, 95% CI 1.41-1.77), and having ever had a disease (such as heart disease, cancer or asthma; OR 1.26, 95% CI 1.14-1.39).

Conclusions

eHealth appears to be an essential supplement to traditional health services for those aged above 40 years old, and especially so for the more resourceful. Being a woman, being younger, having higher education, having had a disease, and having seen a GP in the last year all positively predicted using the internet to get health information and taking some action based on this information.

Traditional cyberloafing, mobile cyberloafing and personal mobile-internet loafing in business organizations

Purpose

Possession and usage of data-enabled smartphones have added further complexity to the issue of cyberloafing behavior and it certainly evokes newer ethical concerns. This study aims to explore how working individuals perceive the ethicality of their cyberloafing behaviors at the workplace and the cognitive logics they apply to justify their cyberloafing behavior.

Design/methodology/approach

Incorporating constructivist grounded theory methodology, 19 working managers from various organizations were interviewed face-to-face and responses were audio-recorded with prior consent. The recordings were transcribed verbatim, simultaneously analyzed and coded to let the themes emerge out of the data.

Findings

The research showed that working managers use varied combinations of office computers, personal laptops, smartphones, wireless internet provided at the office and personal mobile-internet to loaf around at workplaces. Moreover, it unearthed that employees use nine different neutralization techniques and six different ethical logics (with normative undertones) in a network fashion while considering the ethicality of cyberloafing behavior.

Practical implications

Recognizing the complexities is imperative to moderate any deviant behavior in an organization. The layers of ethicality and neutralization tactics will equip the working managers and companies to place the required internet and smartphone usage policies in the future.

Originality/value

This research has taken into account all forms of cyberloafing behaviors. The perceived ethicality of cyberloafing behavior at the workplace was not fully explored in a holistic manner before, specifically in the Indian context.

Crossing the Work/Life Boundary with ICT: Moderating Effect of ICT Perception on the Relationship between Cross-domain ICT Use and Work/Life Conflict

Information and communication technology (ICT) enables employees to seamlessly traverse work and life domains, and thus impacts employee work/life interactions. Employers today are mindful of employee work/life interactions as an important element in employee wellbeing. With ICT being an integral element of today’s workplace, the ICT implications on work/life interactions have great relevance for the employers and policymakers. Literature on ICT and work/life interactions have focused on the Western and/or developed countries. Considering the rapid adaptation of ICTs in developing countries, it is important to understand whether the effect of ICT use on work/life interactions is universal. This study examined the impact of cross-domain ICT use on individual work/life conflict using a sample of professionals/ managers from Sri Lanka. Next, the cognitive dissonance theory was used to examine whether individuals’ perception towards ICTs (positive or negative) has a moderating impact on the aforementioned relationship. The findings validated the literature by demonstrating that cross-domain ICT use positively relates to work/life conflict even in the Sri Lankan context. Next, the results empirically demonstrated that individuals with negative perception towards ICT tend to experience a stronger relationship between work ICT use beyond times and work-to-life conflict. The theoretical contribution together with the implications for employers, human resource practitioners and individuals are also discussed.

Two faces of employee inactivity: Procrastination and recovery

The present study aims to investigate whether the two kinds of employee inactivity, namely procrastination and recovery at work can be empirically distinguished. Online survey data collected from 116 Dutch white-collar employees were analyzed in terms of (a) the factorial distinction of recovery and procrastination (internal validity evidence) and (b) their association with performance and work engagement (external validity evidence). The results of confirmatory factory analysis revealed the best fit for the model in which recovery and subdimensions of procrastination (soldiering and cyberslacking) loading to separate latent constructs. Moreover, recovery was positively related to work engagement and performance, whereas, procrastination did not show any significant relationship to these two concepts. In sum, findings of this study suggest that employee non-work related activity during work hours can be differentiated empirically. These results enhance the workplace procrastination literature by providing further validation evidence.