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Bai S, Sun T, He H. Exploring the emotional mechanism of consumer satisfaction in new energy vehicles: a dual-path model of intelligent and eco-friendly experiences. Front Psychol 2024; 15:1436494. [PMID: 39233884 PMCID: PMC11372582 DOI: 10.3389/fpsyg.2024.1436494] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/22/2024] [Accepted: 08/09/2024] [Indexed: 09/06/2024] Open
Abstract
New energy vehicles (NEVs) are considered a crucial means of reducing travel costs, enhancing consumer experiences, and innovating services. This paper aims to categorize the functional experiences of NEVs into two types: intelligent experience and eco-friendly experience, using a dual-path model. By analyzing 118,648 text data from automotive information and service platforms, the relevant factors influencing consumer satisfaction are explored. The research findings reveal that intelligent experience has a significantly positive impact on consumer satisfaction, whereas eco-friendly experience has a significantly negative impact on consumer satisfaction. This suggests that new energy vehicle companies need technological innovation in infrastructure and range to enhance consumer satisfaction. Furthermore, the research confirms that, when facing the intelligent experience of new energy vehicles, consumers' "rational" thinking plays a dominant role, and efficacy is an intermediate variable to enhance consumer satisfaction. On the other hand, when facing the eco-friendly experience of new energy vehicles, consumers' "emotional" thinking predominates, and identity is an intermediate variable to enhance consumer satisfaction. Additionally, the moderating effect of perceived usability is examined. When faced with the intelligent experience of NEVs, consumers with high perceived usability are more likely to generate a sense of efficiency. In the case of the eco-friendly experience of NEVs, consumers with low perceived usability are more likely to experience a sense of identity.
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Affiliation(s)
- Shizhen Bai
- School of Management, Harbin University of Commerce, Harbin, China
| | - Tao Sun
- School of Management, Harbin University of Commerce, Harbin, China
| | - Hao He
- School of Management, Harbin University of Commerce, Harbin, China
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2
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Intention to use robotic exoskeletons by older people: A fuzzy-set qualitative comparative analysis approach. COMPUTERS IN HUMAN BEHAVIOR 2023. [DOI: 10.1016/j.chb.2022.107610] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 12/23/2022]
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3
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Ali L, Kilic H, Öztüren A. From disabled tourists to impaired cyborg tourists: What would it take to transform? UNIVERSAL ACCESS IN THE INFORMATION SOCIETY 2023:1-18. [PMID: 36789138 PMCID: PMC9910771 DOI: 10.1007/s10209-023-00970-7] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Subscribe] [Scholar Register] [Accepted: 01/23/2023] [Indexed: 06/18/2023]
Abstract
Despite the media reports and governments promoting tourism as a fundamental right for everyone, traveling is still not accessible for disabled people. This study has highlighted the need to make tourists with disabilities accessable for inaccessible destinations. Cyborg products in the form of technological implants can make tourists with disabilities accessable for inaccessible destinations. Since tourists with a mobility disability (TMD) will be one of the primary beneficiaries of technological implants, little is known about their acceptance of technological implants during traveling.Therefore, this study assesses the willingness of TMD to use technological implants during traveling through a qualitative research approach. The results from thematic analysis identified two main themes: the use of assistive devices during traveling with four sub-themes (freedom of traveling, physical and attitudinal barriers, cost, and additional assistance and battery issues), and drivers of impaired cyborg tourists with seven sub-themes (independence, improved well-being, convenience/ease of use, social inclusion, positive emotions, motivation, and other issues). The study contributed to the literature by introducing drivers of impaired cyborg tourists along with previously identified concepts. The results also provided implications for the stakeholders of the tourism industry.
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Affiliation(s)
- Laiba Ali
- Faculty of Tourism, Eastern Mediterranean University, Famagusta, North Cyprus Turkey
| | - Hasan Kilic
- Faculty of Tourism, Eastern Mediterranean University, Famagusta, North Cyprus Turkey
| | - Ali Öztüren
- Faculty of Tourism, Eastern Mediterranean University, Famagusta, North Cyprus Turkey
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4
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Heffernan KJ, Vetere F, Chang S. Socio-technical context for insertable devices. Front Psychol 2022; 13:991345. [DOI: 10.3389/fpsyg.2022.991345] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 07/11/2022] [Accepted: 10/20/2022] [Indexed: 11/23/2022] Open
Abstract
In this article, we show that voluntarily inserting devices inside the body is contested and seek to understand why. This article discusses insertables as a source of contestation. To describe and understand the social acceptability, reactions toward, and rhetoric surrounding insertable devices, we examine (i) the technical capabilities of insertable devices (the technical context), (ii) human reactions toward insertables (the social context), and (iii) the regulatory environment. The paper offers explanations to the misperceptions about insertables.
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Modeling Subcutaneous Microchip Implant Acceptance in the General Population: A Cross-Sectional Survey about Concerns and Expectations. INFORMATICS 2022. [DOI: 10.3390/informatics9010024] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/16/2022] Open
Abstract
Despite the numerous advantages of microchip implants, their adoption remains low in the public sector. We conducted a cross-sectional survey to identify concerns and expectations about microchip implants among potential users. A total of 179 United States adults aged 18–83 years responded to two qualitative questions that were then analyzed using the thematic analysis technique. The identified codes were first categorized and then clustered to generate themes for both concerns and expectations. The prevalence of each theme was calculated across various demographic factors. Concerns were related to data protection, health risks, knowledge, negative affect, ease of use, metaphysical dilemmas, monetary issues, and negative social impact. Expectations included medical and non-medical uses, dismissal of microchips, technical advances, human enhancement, regulations, and affordability. The prevalence of concerns and benefits differed by immigration status and medical conditions. Informed by our findings, we present a modification to the Technology Acceptance Model for predicting public’s behavioral intention to use subcutaneous microchips. We discuss the five newly proposed determinants and seven predictor variables of this model by surveying the literature.
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Exploring the factors influencing adoption of health-care wearables among generation Z consumers in India. JOURNAL OF INFORMATION COMMUNICATION & ETHICS IN SOCIETY 2021. [DOI: 10.1108/jices-07-2021-0072] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 01/13/2023]
Abstract
Purpose
The purpose of this study is to identify the major factors influencing the adoption of health-care wearables in generation Z (Gen Z) customers in India. A conceptual framework using push pull and mooring (PPM) adoption theory was developed.
Design/methodology/approach
Data was collected from 208 Gen Z customers based on 5 constructs related to the adoption of health-care wearables. Confirmatory factor analysis and structural equation modelling was used to analyse the responses. The mediation paths were analysed using bootstrapping method and examination of the standardized direct and indirect effects in the model.
Findings
The study results indicated that the antecedent factors consisted of push (real-time health information availability), pull (normative environment) and mooring (decision self-efficacy) factors. The mooring factor (MOOR) was related to the push factor but not the pull factor. The MOOR, in turn, was related to the switching intention of Gen Z customers for health wearables adoption.
Research limitations/implications
The research study extended the literature related to the PPM theory in the context of the adoption of health wearables among Gen Z customers in India.
Practical implications
The study outcome would enable managers working in health wearable organizations to understand consumer behaviour towards health wearables.
Social implications
The use of health wearables among Gen Z individuals would lead to future generations adopting a healthy lifestyle resulting in an effective workforce and better economy.
Originality/value
This was one of the few studies which have explored the PPM theory to explore the factors for the adoption of health wearables among Gen Z customers in India.
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Arias-Oliva M, Pelegrín-Borondo J, Murata K, Gauttier S. Conventional vs. disruptive products: a wearables and insideables acceptance analysis. TECHNOLOGY ANALYSIS & STRATEGIC MANAGEMENT 2021. [DOI: 10.1080/09537325.2021.2013462] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/19/2022]
Affiliation(s)
- Mario Arias-Oliva
- Management and Marketing Department, Faculty of Economics and Business, Complutense University of Madrid, Madrid, Spain
| | | | - Kiyoshi Murata
- School of Commerce, Meiji University, Chiyoda, Tokyo, Japan
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The smartphone: The tourist’s on-site shopping friend. An extended cognitive, affective, normative model. TELEMATICS AND INFORMATICS 2021. [DOI: 10.1016/j.tele.2021.101618] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.7] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/19/2022]
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Sabogal-Alfaro G, Mejía-Perdigón MA, Cataldo A, Carvajal K. Determinants of the intention to use non-medical insertable digital devices: The case of Chile and Colombia. TELEMATICS AND INFORMATICS 2021. [DOI: 10.1016/j.tele.2021.101576] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.7] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/22/2022]
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10
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Tanioka R, Betriana F, Locsin RC. Treatise on the influence of theism, transhumanism, and posthumanism on nursing and rehabilitation healthcare practice. Nurs Philos 2021; 22:e12350. [PMID: 33735494 DOI: 10.1111/nup.12350] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/20/2020] [Revised: 01/18/2021] [Accepted: 01/24/2021] [Indexed: 12/31/2022]
Abstract
Reservations concerning the ontologies of theism, transhumanism and posthumanism compel an explicatory discourse on their influences on Nursing and rehabilitation healthcare. Key journals in Nursing and health sciences have recently devoted themed issues on intelligent machine technologies such as humanoid healthcare robots and other highly technological healthcare devices and practice initiatives. While the technological advance witnessed has been a cause for celebration, questions still remain that are focused on the epistemological concerns. The purpose of this article is to discuss theistic ontologies such as the Judeo-Christian, Shinto-Buddhist and Islamic religious belief systems on transhumanism and posthumanism in the assimilation of symbiotic technological beings in Nursing and rehabilitation healthcare practice. In view of the approaching technological singularity dominating arguments regarding the future of human beings, a treatise on Nursing and rehabilitation health care is positioned well within the realms of human care. Theism, transhumanism and posthumanism are directing discussions regarding human beings and healthcare processes. It is imperative that the beneficial effects of these discussions be acknowledged within the highly technological world of Nursing and rehabilitative healthcare.
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Affiliation(s)
- Ryuichi Tanioka
- Graduate School of Health Sciences, Tokushima University, Tokushima, Japan
| | - Feni Betriana
- Graduate School of Health Sciences, Tokushima University, Tokushima, Japan
| | - Rozzano C Locsin
- Graduate School of Biomedical Sciences, Tokushima University, Tokushima, Japan.,Florida Atlantic University, Christine E. Lynn College of Nursing, Boca Raton, FL, USA.,Visiting Professor, Faculty of Nursing, Chiang Mai University, Chiang Mai, Thailand
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Cristina OP, Jorge PB, Eva RL, Mario AO. From wearable to insideable: Is ethical judgment key to the acceptance of human capacity-enhancing intelligent technologies? COMPUTERS IN HUMAN BEHAVIOR 2021. [DOI: 10.1016/j.chb.2020.106559] [Citation(s) in RCA: 4] [Impact Index Per Article: 1.3] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/30/2022]
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12
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García-Milon A, Juaneda-Ayensa E, Olarte-Pascual C, Pelegrín-Borondo J. Towards the smart tourism destination: Key factors in information source use on the tourist shopping journey. TOURISM MANAGEMENT PERSPECTIVES 2020; 36:100730. [PMID: 32834961 PMCID: PMC7402109 DOI: 10.1016/j.tmp.2020.100730] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Subscribe] [Scholar Register] [Received: 04/18/2020] [Revised: 07/22/2020] [Accepted: 07/24/2020] [Indexed: 05/06/2023]
Abstract
This paper aims to contribute to the knowledge on how the Smart Tourism Destination (STD) might enhance the Tourist Shopping Journey (TSJ) through offering information sources that meet visitors' needs and preferences. The CAN (Cognitive-Affective-Normative) model was employed to explore the antecedents of using information sources for purchases made in destinations. The importance of the cognitive variables performance and effort expectancy in the purchasing process are highlighted: tourists are pragmatic when consulting information sources in destinations. This study contributes to the knowledge of the role of information sources in TSJ behaviour, and can help managers in the development of STD strategies and services. It also opens new research lines by considering the TSJ as a hitherto unexamined holistic process.
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Affiliation(s)
- Alba García-Milon
- Business Faculty, Universidad de La Rioja, Calle La Cigüeña 60, Logroño (La Rioja) 26003, Spain
| | - Emma Juaneda-Ayensa
- Business Faculty, Universidad de La Rioja, Calle La Cigüeña 60, Logroño (La Rioja) 26003, Spain
| | - Cristina Olarte-Pascual
- Business Faculty, Universidad de La Rioja, Calle La Cigüeña 60, Logroño (La Rioja) 26003, Spain
| | - Jorge Pelegrín-Borondo
- Business Faculty, Universidad de La Rioja, Calle La Cigüeña 60, Logroño (La Rioja) 26003, Spain
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Turel O, Matt C, Trenz M, Cheung CM. An intertwined perspective on technology and digitised individuals: Linkages, needs and outcomes. INFORMATION SYSTEMS JOURNAL 2020. [DOI: 10.1111/isj.12304] [Citation(s) in RCA: 5] [Impact Index Per Article: 1.3] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 02/06/2023]
Affiliation(s)
- Ofir Turel
- Information Systems and Decision Sciences California State University ‐ Fullerton Fullerton USA
| | - Christian Matt
- Institute of Information Systems University of Bern Bern Switzerland
| | - Manuel Trenz
- Faculty of Business and Economics University of Goettingen Goettingen Germany
| | - Christy M.K. Cheung
- Department of Finance and Decision Sciences Hong Kong Baptist University Kowloon Tong, Kowloon China
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Giger J, Gaspar R. A look into future risks: A psychosocial theoretical framework for investigating the intention to practice body hacking. HUMAN BEHAVIOR AND EMERGING TECHNOLOGIES 2019. [DOI: 10.1002/hbe2.176] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.4] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/12/2022]
Affiliation(s)
- Jean‐Christophe Giger
- Portugal and Centre for Research in Psychology – CIP‐UALUniversity of Algarve Lisbon Portugal
| | - Rui Gaspar
- Research Centre for Psychological, Family and Social Wellbeing (CRC‐W)Universidade Católica Portuguesa Lisbon Portugal
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Raue M, D'Ambrosio LA, Ward C, Lee C, Jacquillat C, Coughlin JF. The Influence of Feelings While Driving Regular Cars on the Perception and Acceptance of Self-Driving Cars. RISK ANALYSIS : AN OFFICIAL PUBLICATION OF THE SOCIETY FOR RISK ANALYSIS 2019; 39:358-374. [PMID: 30650211 DOI: 10.1111/risa.13267] [Citation(s) in RCA: 12] [Impact Index Per Article: 2.4] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Subscribe] [Scholar Register] [Received: 09/12/2017] [Revised: 12/04/2018] [Accepted: 12/14/2018] [Indexed: 06/09/2023]
Abstract
Self-driving vehicles will affect the future of transportation, but factors that underlie perception and acceptance of self-driving cars are yet unclear. Research on feelings as information and the affect heuristic has suggested that feelings are an important source of information, especially in situations of complexity and uncertainty. In this study (N = 1,484), we investigated how feelings related to traditional driving affect risk perception, benefit perception, and trust related to self-driving cars as well as people's acceptance of the technology. Due to limited experiences with and knowledge of self-driving cars, we expected that feelings related to a similar experience, namely, driving regular cars, would influence judgments of self-driving cars. Our results support this assumption. While positive feelings of enjoyment predicted higher benefit perception and trust, negative affect predicted higher risk and higher benefit perception of self-driving cars. Feelings of control were inversely related to risk and benefit perception, which is in line with research on the affect heuristic. Furthermore, negative affect was an important source of information for judgments of use and acceptance. Interest in using a self-driving car was also predicted by lower risk perception, higher benefit perception, and higher levels of trust in the technology. Although people's individual experiences with advanced vehicle technologies and knowledge were associated with perceptions and acceptance, many simply have never been exposed to the technology and know little about it. In the absence of this experience or knowledge, all that is left is the knowledge, experience, and feelings they have related to regular driving.
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Affiliation(s)
- Martina Raue
- AgeLab, Massachusetts Institute of Technology, Cambridge, MA, USA
| | | | - Carley Ward
- AgeLab, Massachusetts Institute of Technology, Cambridge, MA, USA
| | - Chaiwoo Lee
- AgeLab, Massachusetts Institute of Technology, Cambridge, MA, USA
| | - Claire Jacquillat
- Tepper School of Business, Carnegie Mellon University, Pittsburgh, MA, USA
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García-Milon A, Martínez-Ruiz MP, Olarte-Pascual C, Pelegrín-Borondo J. Does the product test really make a difference? Evidence from the launch of a new wine. Food Qual Prefer 2019. [DOI: 10.1016/j.foodqual.2018.08.007] [Citation(s) in RCA: 9] [Impact Index Per Article: 1.8] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/30/2022]
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17
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Piçarra N, Giger JC. Predicting intention to work with social robots at anticipation stage: Assessing the role of behavioral desire and anticipated emotions. COMPUTERS IN HUMAN BEHAVIOR 2018. [DOI: 10.1016/j.chb.2018.04.026] [Citation(s) in RCA: 32] [Impact Index Per Article: 5.3] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/17/2022]
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18
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Reinares-Lara E, Olarte-Pascual C, Pelegrín-Borondo J. Do you want to be a cyborg? The moderating effect of ethics on neural implant acceptance. COMPUTERS IN HUMAN BEHAVIOR 2018. [DOI: 10.1016/j.chb.2018.03.032] [Citation(s) in RCA: 10] [Impact Index Per Article: 1.7] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/17/2022]
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