Vasist PN, Chatterjee D, Krishnan S. The Polarizing Impact of Political Disinformation and Hate Speech: A Cross-country Configural Narrative.
INFORMATION SYSTEMS FRONTIERS : A JOURNAL OF RESEARCH AND INNOVATION 2023:1-26. [PMID:
37361884 PMCID:
PMC10106894 DOI:
10.1007/s10796-023-10390-w]
[Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Subscribe] [Scholar Register] [Accepted: 03/22/2023] [Indexed: 06/28/2023]
Abstract
Information and communication technologies hold immense potential to enhance our lives and societal well-being. However, digital spaces have also emerged as a fertile ground for fake news campaigns and hate speech, aggravating polarization and posing a threat to societal harmony. Despite the fact that this dark side is acknowledged in the literature, the complexity of polarization as a phenomenon coupled with the socio-technical nature of fake news necessitates a novel approach to unravel its intricacies. In light of this sophistication, the current study employs complexity theory and a configurational approach to investigate the impact of diverse disinformation campaigns and hate speech in polarizing societies across 177 countries through a cross-country investigation. The results demonstrate the definitive role of disinformation and hate speech in polarizing societies. The findings also offer a balanced perspective on internet censorship and social media monitoring as necessary evils to combat the disinformation menace and control polarization, but suggest that such efforts may lend support to a milieu of hate speech that fuels polarization. Implications for theory and practice are discussed.
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