Al-Hamdan ZM, Alyahia M, Al-Maaitah R, Alhamdan M, Faouri I, Al-Smadi AM, Bawadi H. The Relationship Between Emotional Intelligence and Nurse-Nurse Collaboration.
J Nurs Scholarsh 2021;
53:615-622. [PMID:
34159703 DOI:
10.1111/jnu.12687]
[Citation(s) in RCA: 12] [Impact Index Per Article: 4.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Accepted: 05/26/2021] [Indexed: 11/28/2022]
Abstract
PURPOSE
The purpose of this study was to examine the relationship between emotional intelligence and nurse-nurse collaboration among registered nurses in Jordan.
DESIGN
This study used a cross-sectional, quantitative survey design to query 342 nurses who worked in two hospitals in Jordan.
METHODS
We used Arabic versions of valid, reliable instruments to measure emotional intelligence and nurse-nurse communication.
FINDINGS
A total of 311 questionnaires were returned (91% response rate). Nurses' emotional intelligence was positively and significantly correlated with the nurse-nurse collaboration subscales. The results also indicated a statistically significant mean difference in communication subscale scores by gender and nursing unit.
CONCLUSIONS
The present study demonstrated that nurse-nurse collaboration is linked to benefits for nurses in terms of improved job satisfaction, better nurse retention, improved quality of patient care, and enhanced healthcare efficiency and productivity. This suggests that improving nurse-nurse collaboration may have spillover effects of benefits, not only for nurses but for patients, organizations, and the overall healthcare system.
CLINICAL RELEVANCE
Building an environment that encourages collaboration among nurses can greatly impact the performance of nurses and its benefit to nurses. Encouraging employees to participate in activities and to collaborate in making this an integral part of their evaluation will contribute to improving the teamwork in patient care.
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