Selectivity in posting on social networks: the role of privacy concerns, social capital, and technical literacy

The Influence of Victim Self-Disclosure on Bystander Intervention in Cyberbullying

The frequent occurrences of cyberbullying on social platforms have sparked a great deal of social conflict, and bystander intervention plays a crucial role in preventing the escalation of cyberbullying. This research examines the impact of victim self-disclosure on bystander intervention in cyberbullying through two experimental studies. The studies collected data from March to July of 2022, utilizing a convenience sampling approach to recruit university students as experiment participants. Study 1 recruited 247 valid participants, while Study 2 recruited 522 eligible participants. The results of Study 1 indicate that the perceptible dimensions (frequency, privacy, and valence) of victim self-disclosure impact bystander intervention. Specifically, in a low privacy context, positive self-disclosure increases bystander intervention, while negative self-disclosure does the opposite. The results of Study 2 suggest that the valence of self-disclosure affects bystander intervention through the mediation of victim blaming, with interpersonal distance moderating the impact of victim self-disclosure valence on the extent of victim blaming. This moderated mediation model clarifies the psychological process by which the valence of victim self-disclosure affects bystander intervention. The findings of this study contribute to the understanding of the social psychological process behind bystander intervention, providing a scientific basis and pathway for reducing cyberbullying and fostering a harmonious online environment.

The users' point of view: towards a model of government information behavior on social media

This study aims to examine the information behavior and acquisition of government information by Israeli citizens on social media. A mixed-methods research approach was used, with the study conducted in two main stages: an online survey, via a questionnaire distributed among Israeli citizens, and in-depth interviews. Both stages focus on citizens’ patterns of use, experience, and acquisition of government information through various digital means. The findings indicate that users do not prefer social networks to actively retrieve government information. They also avoid making direct inquiries to government bodies on these platforms, either out of fear of an invasion of privacy, or due to a lack of trust in the government. However, social media channels provide fertile ground for accidental and unintentional exposure to government announcements and updates. The findings also show that users with higher digital literacy and high internal political efficacy are more likely to rely on digital media as a tool for data acquisition and exposure to new public information. Our work offers a new way to classify different types of exposure to government information, distinguishing between intentional and accidental exposure through various platforms.

Does quality stimulate customer satisfaction where perceived value mediates and the usage of social media moderates?

Customer is considered as the king in the world of business. The issue of customer satisfaction in electronics home appliances has received greater attention from academics and practitioners. In other words, customer satisfaction is a vital consideration in marketing. With the development of technology, new and innovative electronic home appliances are available in the market. Customers purchase and use the costly electronic home appliances where the satisfaction issue is an important concern. In Bangladesh, working families find the electronic home appliance very necessary. Companies offer state-of- the-art appliances for customers' household works. Therefore, the study intends to investigate the effect of product quality (PQ), quality of service (SQ) and perceived value on customer satisfaction (CS). In addition, this study also seeks this relationship shaped by customer's perceived value (CPV) as a key mechanism and interacted by social media usage. A total of 300 households were selected on a judgmental basis from Dhaka city in Bangladesh using a structured questionnaire. Collected data were CB-SEM (AMOS-v24) and SPSS. The findings showed PQ and SQ have positive effects on CS; SQ affects, but PQ does not affect CPV. CPV has a mixing mediating effect on SQ and CS relationship and PQ and CS relationship. Importantly, the positive impact of PQ, SQ and CPV is greater on customers who exhibit higher social media use. The conceptual framework was buttressed by EDT theory. The study contributed to contextual and theoretical knowledge in regards to home appliances. The practicing managers can collect an insight of customer satisfaction for their business.