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Lin A, Ford N, Willett P. Scholarly communication between health informatics and information systems: A bibliometric study. Health Informatics J 2024; 30:14604582241259331. [PMID: 38856153 DOI: 10.1177/14604582241259331] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 06/11/2024]
Abstract
The challenges of IT adoption in the healthcare sector have generated much interest across a range of research communities, including Information Systems (IS) and Health Informatics (HI). Given their long-standing interest in IT design, development, implementation, and adoption to improve productivity and support organisational transformation, the IS and HI fields are highly correlated in their research interests. Nevertheless, the two fields serve different academic audiences, have different research foci, and theorise IT artifacts differently. We investigate the dyadic relationship between health information systems (HIS) research in IS and HI through the communication patterns between the two fields. We present the citation analysis results of HIS research published in IS and HI journals between 2000 and 2020. The results revealed that despite the two fields sharing a common interest, communication between them is limited and only about specific topics. Potentially relevant ideas and theories generated in IS have not yet been sufficiently recognised by HI scholars and incorporated into the HI literature. However, the upward trend of HIS publications in IS indicates that IS has the potential to contribute more to HI.
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Affiliation(s)
- Angela Lin
- Information School, University of Sheffield, Sheffield, United Kingdom of Great Britain and Northern Ireland
| | - Nigel Ford
- Information School, University of Sheffield, Sheffield, United Kingdom of Great Britain and Northern Ireland
| | - Peter Willett
- Information School, University of Sheffield, Sheffield, United Kingdom of Great Britain and Northern Ireland
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Venkatraman S, Sundarraj RP, Seethamraju R. Exploring health-analytics adoption in indian private healthcare organizations: An institutional-theoretic perspective. INFORMATION AND ORGANIZATION 2022. [DOI: 10.1016/j.infoandorg.2022.100430] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/05/2022]
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Assessing organizational health-analytics readiness: artifacts based on elaborated action design method. JOURNAL OF ENTERPRISE INFORMATION MANAGEMENT 2022. [DOI: 10.1108/jeim-10-2020-0422] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
PurposeWhile the adoption of health-analytics (HA) is expanding, not every healthcare organization understands the factors impacting its readiness for HA. An assessment of HA-readiness helps guide organizational strategy and the realization of business value. Past research on HA has not included a comprehensive set of readiness-factors and assessment methods. This study’s objective is to design artifacts to assess the HA-readiness of hospitals.Design/methodology/approachThe information-systems (IS) theory and methodology entail the iterative Elaborated Action Design Research (EADR)method, combined with cross-sectional field studies involving 14 healthcare organizations and 27 participants. The researchers determine factors and leverage multi-criteria decision-making techniques to assess HA-readiness.FindingsThe artifacts emerging from this research include: (1) a map of readiness factors, (2) multi-criteria decision-making techniques that assess the readiness levels on the factors, the varying levels of factor-importance and the inter-factor relationships and (3) an instantiated system. The in-situ evaluation shows how these artifacts can provide insights and strategic direction to an organization through collective knowledge from stakeholders.Originality/valueThis study finds new factors influencing HA-readiness, validates the well-known and details their industry-specific nuances. The methods used in this research yield a well-rounded HA readiness-assessment (HARA) approach and offer practical insights to hospitals.
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Currie WL, Seddon JJJM. Stakes, positions and logics: An institutional field analysis of cross-border health IT policy. JOURNAL OF INFORMATION TECHNOLOGY 2021. [DOI: 10.1177/02683962211040513] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
The concepts field and habitus are used widely and variably in institutional theory. The intellectual antecedents are found in the work of the French Sociologist, Pierre Bourdieu. This study presents a field-level analysis of pan-European policy on cross-border health information technology. Using field theory and institutional theory, we situate field as a multi-level concept which extends institutional and organizational levels of analysis. Empirical data is gathered from European policymakers, health professionals and patient advocacy groups on the diffusion of supra-national health information technology across European Member States. Findings reveal four scenarios depicting field tensions, as ideological and practical imperatives of supra-national health information technology policy mis-align with Member State health systems. This study has implications for policy-makers and other stakeholders, who seek to narrow the digital divide across health fields and sub-fields.
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van de Wetering R, Versendaal J. Information Technology Ambidexterity, Digital Dynamic Capability, and Knowledge Processes as Enablers of Patient Agility: Empirical Study. JMIRX MED 2021; 2:e32336. [PMID: 37725556 PMCID: PMC10414313 DOI: 10.2196/32336] [Citation(s) in RCA: 4] [Impact Index Per Article: 1.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Subscribe] [Scholar Register] [Received: 07/23/2021] [Revised: 09/29/2021] [Accepted: 10/03/2021] [Indexed: 09/21/2023]
Abstract
BACKGROUND There is a limited understanding of information technology's (IT) role as an enabler of patient agility and the department's ability to respond to patients' needs and wishes adequately. OBJECTIVE This study aims to contribute to the insights of the validity of the hypothesized relationship among IT resources, practices and capabilities, and hospital departments' knowledge processes, and the department's ability to adequately sense and respond to patient needs and wishes (ie, patient agility). METHODS This study conveniently sampled data from 107 clinical hospital departments in the Netherlands and used structural equation modeling for model assessment. RESULTS IT ambidexterity positively enhanced the development of a digital dynamic capability (β=.69; t4999=13.43; P<.001). Likewise, IT ambidexterity also positively impacted the hospital department's knowledge processes (β=.32; t4999=2.85; P=.005). Both digital dynamic capability (β=.36; t4999=3.95; P<.001) and knowledge processes positively influenced patient agility (β=.33; t4999=3.23; P=.001). CONCLUSIONS IT ambidexterity promotes taking advantage of IT resources and experiments to reshape patient services and enhance patient agility.
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Affiliation(s)
- Rogier van de Wetering
- Department of Information Sciences, Open University of the Netherlands, Heerlen, Netherlands
| | - Johan Versendaal
- Department of Information Sciences, Open University of the Netherlands, Heerlen, Netherlands
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Ayvaci M, Cavusoglu H, Kim Y, Raghunathan S. Designing Payment Contracts for Healthcare Services to Induce Information Sharing: The Adoption and the Value of Health Information Exchanges (HIEs). MIS QUART 2021. [DOI: 10.25300/misq/2021/14809] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/13/2022]
Abstract
Recent initiatives to improve healthcare quality and reduce costs have centered around payment mechanisms and IT-enabled health information exchanges (HIEs). Such initiatives profoundly influence both providers’ choices in terms of healthcare effort levels and HIE adoption and patients’ choice of providers. Using a game-theoretical model of a healthcare setup, we examine the role of payment models in aligning providers’ and patients’ incentives for realizing socially optimal (i.e., first-best) choices. We show that the traditional fee-for-service (FFS) payment model does not necessarily induce the first-best solution. The pay-for-performance (P4P) model may induce the first-best solution under some conditions if provider switching by patients during a health episode is socially suboptimal, making provider coordination less of an issue. We identify an episode-based payment (EBP) model that can always induce the first-best solution. The proposed EBP model reduces to the P4P model if the P4P model induces the first-best solution. In other cases, the first-best inducing EBP model is multilateral in the sense that the payment to a provider depends not only on the provider’s own efforts and outcomes but also on those of other providers. Furthermore, the payment in this EBP model is sequence dependent in the sense that payment to a provider is contingent upon whether the patient visits a given provider first or second. We show that the proposed EBP model achieves the lowest healthcare cost, not necessarily at the expense of care quality or provider payment, relative to FFS and P4P. Although our proposed contract is complex, it sets an optimality baseline when evaluating simpler contracts and also characterizes aspects of payment that need to be captured for socially desirable actions. We further show that the value of HIEs depends critically on the payment model as well as on the social desirability of patient switching. Under all three payment models, the HIE value is higher when switching by at least some patients is desirable than when switching by any patient is undesirable. Moreover, the HIE value is highest under the FFS model and lowest under the P4P model. Hence, assessing the value of HIEs in isolation from the underlying payment mechanism and patient-switching behavior may result in under- or overestimation of the HIE value. Therefore, as payment models evolve over time, there is a real need to reevaluate the HIE value and the government subsidies that induce providers to adopt HIEs.
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Ostern N, Perscheid G, Reelitz C, Moormann J. Keeping pace with the healthcare transformation: a literature review and research agenda for a new decade of health information systems research. ELECTRONIC MARKETS 2021; 31:901-921. [PMID: 35599689 PMCID: PMC8285287 DOI: 10.1007/s12525-021-00484-1] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Subscribe] [Scholar Register] [Received: 12/11/2020] [Accepted: 05/26/2021] [Indexed: 05/12/2023]
Abstract
BACKGROUND Accelerated by the coronavirus disease 2019 (Covid-19) pandemic, major and lasting changes are occuring in healthcare structures, impacting people's experiences and value creation in all aspects of their lives. Information systems (IS) research can support analysing and anticipating resulting effects. AIM The purpose of this study is to examine in what areas health information systems (HIS) researchers can assess changes in healthcare structures and, thus, be prepared to shape future developments. METHOD A hermeneutic framework is applied to conduct a literature review and to identify the contributions that IS research makes in analysing and advancing the healthcare industry. RESULTS We draw an complexity theory by borrowing the concept of 'zooming-in and out', which provides us with a overview of the current, broad body of research in the HIS field. As a result of analysing almost 500 papers, we discovered various shortcomings of current HIS research. CONTRIBUTION We derive future pathways and develop a research agenda that realigns IS research with the transformation of the healthcare industry already under way. SUPPLEMENTARY INFORMATION The online version contains supplementary material available at 10.1007/s12525-021-00484-1.
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Affiliation(s)
- Nadine Ostern
- Chair for Digitalization and Process Management, Philipps-University Marburg, Universitätsstraße 24, 35037 Marburg, Germany
| | - Guido Perscheid
- Frankfurt School of Finance & Management, ProcessLab, Adickesallee 32-34, 60322 Frankfurt am Main, Germany
| | - Caroline Reelitz
- Frankfurt School of Finance & Management, ProcessLab, Adickesallee 32-34, 60322 Frankfurt am Main, Germany
| | - Jürgen Moormann
- Frankfurt School of Finance & Management, ProcessLab, Adickesallee 32-34, 60322 Frankfurt am Main, Germany
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Eslami Andargoli A. e-Health in Australia: A synthesis of thirty years of e-Health initiatives. TELEMATICS AND INFORMATICS 2021. [DOI: 10.1016/j.tele.2020.101478] [Citation(s) in RCA: 5] [Impact Index Per Article: 1.7] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/16/2022]
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Singh R, Baird A, Mathiassen L. Ambidextrous governance of IT-enabled services: A pragmatic approach. INFORMATION AND ORGANIZATION 2020. [DOI: 10.1016/j.infoandorg.2020.100325] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/22/2022]
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JointCalc: A web-based personalised patient decision support tool for joint replacement. Int J Med Inform 2020; 142:104217. [PMID: 32853974 PMCID: PMC7607377 DOI: 10.1016/j.ijmedinf.2020.104217] [Citation(s) in RCA: 9] [Impact Index Per Article: 2.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/03/2020] [Revised: 06/02/2020] [Accepted: 06/06/2020] [Indexed: 11/23/2022]
Abstract
JointCalc is the first complete web decision support tool for joint replacement. User-centred design helps avoid common health information system design. Modern software production methods synergise with and enable user-centred design. JointCalc implementation supports claims of high efficiency of eHealth.
Background and purpose Health information systems (HIS) are expected to be effective and efficient in improving healthcare services, but empirical observation of HIS reveals that most perform poorly in terms of these metrics. Theoretical factors of HIS performance are widely studied, and solutions to mitigate poor performance have been proposed. In this paper we implement effective methods to eliminate some common drawbacks of HIS design and demonstrate the synergy between the methods. JointCalc, the first comprehensive patient-facing web-based decision support tool for joint replacement, is used as a case study for this purpose. Methods and results User-centred design and thorough end-user involvement are employed throughout the design and development of JointCalc. This is supported by modern software production paradigms, including continuous integration/continuous development, agile and service-oriented architecture. The adopted methods result in a user-approved application delivered well within the scope of project. Conclusion This work supports the claims of high potential efficiency of HIS. The methods identified are shown to be applicable in the production of an effective HIS whilst aiding development efficiency.
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Mirzaei T, Kashian N. Revisiting Effective Communication Between Patients and Physicians: Cross-Sectional Questionnaire Study Comparing Text-Based Electronic Versus Face-to-Face Communication. J Med Internet Res 2020; 22:e16965. [PMID: 32401213 PMCID: PMC7254277 DOI: 10.2196/16965] [Citation(s) in RCA: 11] [Impact Index Per Article: 2.8] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/07/2019] [Revised: 01/30/2020] [Accepted: 02/07/2020] [Indexed: 01/27/2023] Open
Abstract
Background Research has shown that text-based communication via telemedicine will continue to be a mode of communication that patients and physicians use in the future. However, very few studies have examined patients’ perspectives regarding the increased use of text-based communication versus face-to-face (FtF) communication. Objective This study aimed to understand and compare the potential differences in patients’ perceptions of communication effectiveness with their physicians through different modes of communication. Methods We conducted a web-based survey of 345 patients to explore the impact of different channels on effective communication and perceived health behavior and outcomes. We tested the impact of patients’ perceived communication and media effectiveness on their self-efficacy, communication satisfaction, and perceived health outcomes, separately for text-based information technology (IT)–mediated communication and FtF communication. Furthermore, we conducted a group comparison to identify significant differences across these 2 groups. Results We found no significant differences between patients’ perceptions of effective communication using either IT-mediated communication or FtF communication with their physicians. However, we found significant differences in patients’ perception of media effectiveness: patients perceived FtF communication to be a more favorable medium (P=.02). Interestingly, we found no significant difference in terms of benefits (P=.09) and success (P=.08) of IT-mediated communication versus FtF communication. Conclusions The results of this study imply that patients can achieve the same level of communication effectiveness with their physicians using IT-mediated communication as they would in comparable FtF interactions, but patients view FtF communication to be a more favorable medium than IT-mediated communication.
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Affiliation(s)
- Tala Mirzaei
- Department of Information Systems and Business Analytics, Florida International University, Miami, FL, United States
| | - Nicole Kashian
- Department of Communication, Florida International University, Miami, FL, United States
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Health promotion with physiolytics: What is driving people to subscribe in a data-driven health plan. PLoS One 2020; 15:e0231705. [PMID: 32294126 PMCID: PMC7159238 DOI: 10.1371/journal.pone.0231705] [Citation(s) in RCA: 5] [Impact Index Per Article: 1.3] [Reference Citation Analysis] [Abstract] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/13/2020] [Accepted: 03/30/2020] [Indexed: 12/04/2022] Open
Abstract
Data-driven health promotion programs and health plans try to harness the new possibilities of ubiquitous and pervasive physiolytics devices. In this paper we seek to explore what drives people to subscribe to such a data-driven health plan. Our study reveals that the decision to subscribe to a data-driven health plan is strongly influenced by the beliefs of seeing physiolytics as enabler for positive health behavior change and of perceiving health insurances as trustworthy organizations that are capable of securely and righteously manage the data collected by physiolytics.
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Kumar M, Singh JB, Chandwani R, Gupta A. “Context” in healthcare information technology resistance: A systematic review of extant literature and agenda for future research. INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT 2020. [DOI: 10.1016/j.ijinfomgt.2019.102044] [Citation(s) in RCA: 19] [Impact Index Per Article: 4.8] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/24/2022]
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Sayyadi Tooranloo H, Saghafi S. Assessing the risk of hospital information system implementation using IVIF FMEA approach. INTERNATIONAL JOURNAL OF HEALTHCARE MANAGEMENT 2020. [DOI: 10.1080/20479700.2019.1688504] [Citation(s) in RCA: 3] [Impact Index Per Article: 0.8] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/25/2022]
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Singh N, Varshney U. IT-based reminders for medication adherence: systematic review, taxonomy, framework and research directions. EUR J INFORM SYST 2019. [DOI: 10.1080/0960085x.2019.1701956] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.4] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 01/08/2023]
Affiliation(s)
- Neetu Singh
- Department of Management Information Systems, University of Illinois at Springfield, Springfield, Illinois
| | - Upkar Varshney
- Department of Computer Information Systems, J. Mack Robinson College of Business, Georgia State University, Atlanta, Georgia
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Gao F, Sunyaev A. Context matters: A review of the determinant factors in the decision to adopt cloud computing in healthcare. INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT 2019. [DOI: 10.1016/j.ijinfomgt.2019.02.002] [Citation(s) in RCA: 34] [Impact Index Per Article: 6.8] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/25/2022]
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Fürstenau D, Spies C, Gersch M, Vogel A, Mörgeli R, Poncette AS, Müller-Werdan U, Balzer F. Sharing Frailty-related information in perioperative care: an analysis from a temporal perspective. BMC Health Serv Res 2019; 19:105. [PMID: 30732604 PMCID: PMC6367783 DOI: 10.1186/s12913-019-3890-y] [Citation(s) in RCA: 6] [Impact Index Per Article: 1.2] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/04/2018] [Accepted: 01/08/2019] [Indexed: 12/17/2022] Open
Abstract
BACKGROUND Especially patients older than 65 years undergoing surgery are prone to develop frailty-related complications that may go far beyond the index hospitalization (e.g., cognitive impairment following postoperative delirium). However, aging-relevant information are currently not fully integrated into hospitals' perioperative processes. METHODS We introduce a temporal perspective, which focuses on the social construction of time, to better understand existing barriers to the exchange of frailty-related data, targeting complexity research. Our chosen context is perioperative care provided by a tertiary hospital in Germany that has implemented a special track for patients over 65 years old undergoing elective surgery. The research followed a participatory modelling approach between domain and modelling experts with the goal of creating a feedback loop model of the relevant system relationships and dynamics. RESULTS The results of the study show how disparate temporal regimes, understood as frameworks for organizing actions in the light of time constraints, time pressure, and deadlines, across different clinical, ambulant, and geriatric care sectors create disincentives to cooperate in frailty-related data exchanges. Moreover, we find that shifting baselines, meaning continuous increases in cost and time pressure in individual sectors, may unintentionally reinforce - rather than discourage - disparate temporal regimes. CONCLUSIONS Together, these results may (1) help to increase awareness of the importance of frailty-related data exchanges, and (2) impel efforts aiming to transform treatment processes to go beyond sectoral boundaries, taking into account the potential benefits for frail patients arising from integrated care processes using information technology.
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Affiliation(s)
- Daniel Fürstenau
- Department of Information Systems, Freie Universität Berlin, School of Business & Economics, Garystr. 21, 14195, Berlin, Germany.,Einstein Center Digital Future, Wilhelmstraße 67, 10117, Berlin, Germany
| | - Claudia Spies
- Department of Anesthesiology and Operative Intensive Care Medicine, Campus Charité Mitte, Charité - Universitätsmedizin Berlin, corporate member of Freie Universität Berlin, Humboldt-Universität zu Berlin, and Berlin Institute of Health, Charitéplatz 1, 10117, Berlin, Germany
| | - Martin Gersch
- Department of Information Systems, Freie Universität Berlin, School of Business & Economics, Garystr. 21, 14195, Berlin, Germany
| | - Amyn Vogel
- Department of Information Systems, Freie Universität Berlin, School of Business & Economics, Garystr. 21, 14195, Berlin, Germany
| | - Rudolf Mörgeli
- Department of Anesthesiology and Operative Intensive Care Medicine, Campus Charité Mitte, Charité - Universitätsmedizin Berlin, corporate member of Freie Universität Berlin, Humboldt-Universität zu Berlin, and Berlin Institute of Health, Charitéplatz 1, 10117, Berlin, Germany
| | - Akira-Sebastian Poncette
- Department of Anesthesiology and Operative Intensive Care Medicine, Campus Charité Mitte, Charité - Universitätsmedizin Berlin, corporate member of Freie Universität Berlin, Humboldt-Universität zu Berlin, and Berlin Institute of Health, Charitéplatz 1, 10117, Berlin, Germany.,Einstein Center Digital Future, Wilhelmstraße 67, 10117, Berlin, Germany
| | - Ursula Müller-Werdan
- Charité - Universitätsmedizin Berlin, Humboldt-Universität zu Berlin, and Berlin Institute of Health, Geriatric Research Group, Reinickendorfer Str. 61, 13347, Berlin, Germany
| | - Felix Balzer
- Department of Anesthesiology and Operative Intensive Care Medicine, Campus Charité Mitte, Charité - Universitätsmedizin Berlin, corporate member of Freie Universität Berlin, Humboldt-Universität zu Berlin, and Berlin Institute of Health, Charitéplatz 1, 10117, Berlin, Germany. .,Einstein Center Digital Future, Wilhelmstraße 67, 10117, Berlin, Germany.
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Polykarpou S, Barrett M, Oborn E, Salge TO, Antons D, Kohli R. Justifying health IT investments: A process model of framing practices and reputational value. INFORMATION AND ORGANIZATION 2018. [DOI: 10.1016/j.infoandorg.2018.10.003] [Citation(s) in RCA: 9] [Impact Index Per Article: 1.5] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/28/2022]
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Alsharo M, Alnsour Y, Alabdallah M. How habit affects continuous use: evidence from Jordan's national health information system. Inform Health Soc Care 2018; 45:43-56. [PMID: 30457025 DOI: 10.1080/17538157.2018.1540423] [Citation(s) in RCA: 8] [Impact Index Per Article: 1.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/27/2022]
Abstract
Implementing a health information system (HIS) to enhance healthcare services and patients' experience has become a growing trend in developing countries. Yet little is known about acquainted users' attitudes on continuing the use of an HIS after adoption. Healthcare professionals (physicians and nurses in particular) are reluctant to use HISs because they perceive them as an interruption of their interaction with patients, thus negatively influencing their efficiency. In this study, we extend the technology acceptance model (TAM) by integrating habit as an exogenous variable that affects HISs' perceived ease of use (PEOU) and perceived usefulness (PU) to investigate experienced healthcare professionals' attitudes in continuing to use an HIS. The setting of this study is a developing country (Jordan) that implemented a nationwide HIS named Hakeem. The findings show that in the context of healthcare, attitude is the major determinant to continue using HISs. Findings also show that habit significantly increases healthcare professionals' perception of PU and PEOU, which improves their attitudes toward continuing to use HISs. These findings have implications for both research and practice.
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Affiliation(s)
- Mohammad Alsharo
- Department of Information Systems, Al Albayt University, Al-Mafraq, Jordan
| | - Yazan Alnsour
- Department of Management Information Systems, University of Illinois at Springfield, Springfield, USA
| | - Mohammad Alabdallah
- Department of Information Systems, University of San Francisco, San Francisco, USA
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Joneidy S, Burke M. Towards a deeper understanding of meaningful use in electronic health records. Health Info Libr J 2018; 36:134-152. [DOI: 10.1111/hir.12233] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.2] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/09/2016] [Accepted: 08/20/2018] [Indexed: 11/28/2022]
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Davidson E, Baird A, Prince K. Opening the envelope of health care information systems research. INFORMATION AND ORGANIZATION 2018. [DOI: 10.1016/j.infoandorg.2018.07.001] [Citation(s) in RCA: 13] [Impact Index Per Article: 2.2] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/28/2022]
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Contextual dynamics during health information systems implementation: an event-based actor-network approach. EUR J INFORM SYST 2017. [DOI: 10.1057/ejis.2008.49] [Citation(s) in RCA: 83] [Impact Index Per Article: 11.9] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/21/2022]
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Mettler T, Fitterer R, Rohner P, Winter R. Does a hospital’s IT architecture fit with its strategy? An approach to measure the alignment of health information technology. Health Syst (Basingstoke) 2017. [DOI: 10.1057/hs.2013.10] [Citation(s) in RCA: 3] [Impact Index Per Article: 0.4] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/21/2022] Open
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‘Hey professor, why are you teaching this class?’ Reflections on the relevance of IS research for undergraduate students. EUR J INFORM SYST 2017. [DOI: 10.1057/ejis.2011.1] [Citation(s) in RCA: 6] [Impact Index Per Article: 0.9] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/21/2022]
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A case study of the legitimation process undertaken to gain support for an information system in a Chinese university. EUR J INFORM SYST 2017. [DOI: 10.1057/ejis.2011.27] [Citation(s) in RCA: 14] [Impact Index Per Article: 2.0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/21/2022]
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Contextual influences on technology use mediation: a comparative analysis of electronic medical record systems. EUR J INFORM SYST 2017. [DOI: 10.1057/palgrave.ejis.3000518] [Citation(s) in RCA: 63] [Impact Index Per Article: 9.0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/21/2022]
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Explaining changes in learning and work practice following the adoption of online learning: a human agency perspective. EUR J INFORM SYST 2017. [DOI: 10.1057/palgrave.ejis.3000731] [Citation(s) in RCA: 25] [Impact Index Per Article: 3.6] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/21/2022]
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Cho S, Mathiassen L. The role of industry infrastructure in telehealth innovations: a multi-level analysis of a telestroke program. EUR J INFORM SYST 2017. [DOI: 10.1057/palgrave.ejis.3000718] [Citation(s) in RCA: 31] [Impact Index Per Article: 4.4] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/21/2022]
Affiliation(s)
- Sunyoung Cho
- Department of Computer Information SystemsVirginia State University VA Petersburg U.S.A
| | - Lars Mathiassen
- Center for Process Innovation, J. Mack Robinson College of Business, Georgia State University Atlanta GA U.S.A
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An organizational learning perspective on the assimilation of electronic medical records among small physician practices. EUR J INFORM SYST 2017. [DOI: 10.1057/palgrave.ejis.3000714] [Citation(s) in RCA: 66] [Impact Index Per Article: 9.4] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/21/2022]
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Tsai H(P, Compeau D. Change-Related Communication and Employees' Responses During the Anticipation Stage of IT-Enabled Organizational Transformation. DATA BASE FOR ADVANCES IN INFORMATION SYSTEMS 2017. [DOI: 10.1145/3158421.3158425] [Citation(s) in RCA: 3] [Impact Index Per Article: 0.4] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/18/2022]
Abstract
This study focuses on a medium-sized, nonprofit healthcare service management organization which was undergoing a major transformation enabled by information technology. We examined how uncertainty during the anticipation stage affected the staff's emotional responses to the new technology. We categorized employees' understandings of the new technology into four domains: (1) why the technology was adopted, (2) what the functionality of the technology would be, (3) how the technology might affect their work life, and (4) when such an effect would materialize. Due to uncertainty during the anticipation stage, participants were not able to fully appraise the situation. Based on their hypothetical expectations, participants experienced both hope and fear (i.e., suspense). In order to manage the psychological discomfort created by this emotional ambivalence, participants actively sought social interaction with colleagues in order to gain information about the new technology, to build camaraderie, or both. The former directly decreased the level of perceived uncertainty by closing information gaps, and the latter reduced anxiety by creating a sense of community. Our study illustrates how seeking social support during the pre-implementation time frame has the capacity to help employees prepare themselves, both cognitively and emotionally, for adopting a new technology before they have any tangible interaction with it.
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Mettler T. Contextualizing a professional social network for health care: Experiences from an action design research study. INFORMATION SYSTEMS JOURNAL 2017. [DOI: 10.1111/isj.12154] [Citation(s) in RCA: 13] [Impact Index Per Article: 1.9] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/30/2022]
Affiliation(s)
- Tobias Mettler
- Swiss Graduate School of Public Administration; University of Lausanne; Rue de la Mouline 28 1022 Chavannes-près-Renens Switzerland
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Gillberg N, Wentz E. Internet-Based Support and Coaching for Adolescents and Young Adults with Neuropsychiatric Disorders—The Implementation of an Intervention from an Organizational Perspective. Health (London) 2017. [DOI: 10.4236/health.2017.91006] [Citation(s) in RCA: 3] [Impact Index Per Article: 0.4] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/20/2022]
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Eslami Andargoli A, Scheepers H, Rajendran D, Sohal A. Health information systems evaluation frameworks: A systematic review. Int J Med Inform 2016; 97:195-209. [PMID: 27919378 DOI: 10.1016/j.ijmedinf.2016.10.008] [Citation(s) in RCA: 53] [Impact Index Per Article: 6.6] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/28/2016] [Revised: 10/05/2016] [Accepted: 10/09/2016] [Indexed: 10/20/2022]
Abstract
BACKGROUND Evaluation of health information systems (HISs) is complicated because of the complex nature of the health care domain. Various studies have proposed different frameworks to reduce the complexity in the assessment of these systems. The aim of these frameworks is to provide a set of guidelines for the evaluation of the adequacy of health care information systems. OBJECTIVE This paper aims to analyse studies on the evaluation of HISs by applying a content, context and process (CCP) framework to address the 'who', 'what', 'how', 'when', and 'why' of the evaluation processes used. This will allow for a better understanding of the relative strengths and weaknesses of various HISs evaluation frameworks, and will pave the way for developing a more complete framework for HISs. METHOD A systematic literature review on HIS evaluation studies was undertaken to identify the currently available HIS evaluation frameworks. Five academic databases were selected to conduct this systematic literature review. RESULTS Most of the studies only address some, but not all, of the five main questions, i.e. the who, what, how, when, why, and that there was a lack of consensus in the way these questions were addressed. The critical role of context was also largely neglected in these studies. CONCLUSIONS Evaluation of HISs is complex. The health care domain is highly context sensitive and in order to have a complete assessment of HISs, consideration of contextual factors is necessary. Specifically, to have the right set of criteria to measure the 'what', the answer to the 'who' of the evaluation is necessary.
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Affiliation(s)
| | - Helana Scheepers
- Faculty of Business and Law, Swinburne University of Technology, Melbourne, Australia
| | - Diana Rajendran
- Faculty of Business and Law, Swinburne University of Technology, Melbourne, Australia
| | - Amrik Sohal
- Department of Management, Monash Business School, Monash University, Melbourne, Australia
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Sligo J, Gauld R, Roberts V, Villa L. A literature review for large-scale health information system project planning, implementation and evaluation. Int J Med Inform 2016; 97:86-97. [PMID: 27919399 DOI: 10.1016/j.ijmedinf.2016.09.007] [Citation(s) in RCA: 106] [Impact Index Per Article: 13.3] [Reference Citation Analysis] [Abstract] [Key Words] [Journal Information] [Subscribe] [Scholar Register] [Received: 07/14/2016] [Revised: 09/06/2016] [Accepted: 09/20/2016] [Indexed: 10/20/2022]
Abstract
Information technology is perceived as a potential panacea for healthcare organisations to manage pressure to improve services in the face of increased demand. However, the implementation and evaluation of health information systems (HIS) is plagued with problems and implementation shortcomings and failures are rife. HIS implementation is complex and relies on organisational, structural, technological, and human factors to be successful. It also requires reflective, nuanced, multidimensional evaluation to provide ongoing feedback to ensure success. This article provides a comprehensive review of the literature about evaluating and implementing HIS, detailing the challenges and recommendations for both evaluators and healthcare organisations. The factors that inhibit or promote successful HIS implementation are identified and effective evaluation strategies are described with the goal of informing teams evaluating complex HIS.
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Affiliation(s)
- Judith Sligo
- Department of Preventive and Social Medicine, Dunedin School of Medicine, University of Otago, Dunedin, New Zealand.
| | - Robin Gauld
- Department of Preventive and Social Medicine, Dunedin School of Medicine, University of Otago, Dunedin, New Zealand
| | - Vaughan Roberts
- Healthy Together 2020 Technology Programme, Counties Manukau Health, New Zealand
| | - Luis Villa
- Research and Evaluation Office, Health Intelligence and Informatics, Ko Awatea, New Zealand
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Roberts N, Mellott M, Dinger M, Campbell D. Electronic medical record system avoidance in a turbulent environment. INFORMATION & MANAGEMENT 2016. [DOI: 10.1016/j.im.2016.01.003] [Citation(s) in RCA: 6] [Impact Index Per Article: 0.8] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/16/2022]
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Rahman MS, Ko M, Warren J, Carpenter D. Healthcare Technology Self-Efficacy (HTSE) and its influence on individual attitude: An empirical study. COMPUTERS IN HUMAN BEHAVIOR 2016. [DOI: 10.1016/j.chb.2015.12.016] [Citation(s) in RCA: 21] [Impact Index Per Article: 2.6] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/22/2022]
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Jurman P, Shafei I. Investigating telemonitoring practice: a proposed work-applied methodology. JOURNAL OF WORK-APPLIED MANAGEMENT 2016. [DOI: 10.1108/jwam-03-2016-0004] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.1] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Purpose
Diabetes is regarded as a global epidemic with 382 million people globally suffering from diabetes. It also has major implications on patients’ quality of life. There are also high cost of treatment associated with diabetes for both patient and healthcare provider. Telemonitoring represents an excellent technology opportunity to redefine health care delivery. Using technology for home-based care promises the ability to deliver more cost effective care whilst also enhancing quality of care and patient satisfaction. The paper aims to discuss these issues.
Design/methodology/approach
The current research aims to contribute to the methodological design of action research projects in their use to implementation health technologies such as telemonitoring. In particular, it seeks create a model which can be used to demonstrate the efficacy of the use of the action research method as a viable alternative to the traditional randomised control trials methodology currently employed in healthcare.
Findings
The paper contributes towards the methodological design to investigate the area of practice making use of the telemonitoring programme within a Victorian Health Services Network using action research.
Originality/value
It intends to address the research problem of the low utilisation of telemonitoring within Monash Health as a whole, and more specifically within the diabetes unit. In this context the research intends to utilise the benefits of telemonitoring to improve clinical outcomes of patients by increasing insulin stabilisation. It is also intended the research organisation benefits by increased efficiency by decreasing clinical workforce time spent on managing patient insulin data.
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Manfreda A, Kovacic A, Štemberger MI, Trkman P. Absorptive Capacity as a Precondition for Business Process Improvement. JOURNAL OF COMPUTER INFORMATION SYSTEMS 2015. [DOI: 10.1080/08874417.2014.11645684] [Citation(s) in RCA: 15] [Impact Index Per Article: 1.7] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/22/2022]
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Anticipating mismatches of HIT investments: Developing a viability-fit model for e-health services. Int J Med Inform 2015; 85:104-15. [PMID: 26526279 DOI: 10.1016/j.ijmedinf.2015.10.002] [Citation(s) in RCA: 13] [Impact Index Per Article: 1.4] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/02/2015] [Revised: 10/13/2015] [Accepted: 10/14/2015] [Indexed: 11/24/2022]
Abstract
OBJECTIVES Albeit massive investments in the recent years, the impact of health information technology (HIT) has been controversial and strongly disputed by both research and practice. While many studies are concerned with the development of new or the refinement of existing measurement models for assessing the impact of HIT adoption (ex post), this study presents an initial attempt to better understand the factors affecting viability and fit of HIT and thereby underscores the importance of also having instruments for managing expectations (ex ante). METHODS We extend prior research by undertaking a more granular investigation into the theoretical assumptions of viability and fit constructs. In doing so, we use a mixed-methods approach, conducting qualitative focus group discussions and a quantitative field study to improve and validate a viability-fit measurement instrument. RESULTS Our findings suggest two issues for research and practice. First, the results indicate that different stakeholders perceive HIT viability and fit of the same e-health services very unequally. Second, the analysis also demonstrates that there can be a great discrepancy between the organizational viability and individual fit of a particular e-health service. CONCLUSION The findings of this study have a number of important implications such as for health policy making, HIT portfolios, and stakeholder communication.
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Davidson EJ, Østerlund CS, Flaherty MG. Drift and shift in the organizing vision career for personal health records: An investigation of innovation discourse dynamics. INFORMATION AND ORGANIZATION 2015. [DOI: 10.1016/j.infoandorg.2015.08.001] [Citation(s) in RCA: 19] [Impact Index Per Article: 2.1] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/25/2022]
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Academic agility in digital innovation research: The case of mobile ICT publications within information systems 2000–2014. JOURNAL OF STRATEGIC INFORMATION SYSTEMS 2015. [DOI: 10.1016/j.jsis.2015.07.001] [Citation(s) in RCA: 24] [Impact Index Per Article: 2.7] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/24/2022]
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Klöcker PN, Bernnat R, Veit DJ. Stakeholder behavior in national eHealth implementation programs. HEALTH POLICY AND TECHNOLOGY 2015. [DOI: 10.1016/j.hlpt.2015.02.010] [Citation(s) in RCA: 8] [Impact Index Per Article: 0.9] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
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Examining the pre-adoption stages of healthcare IT: A case study of vital signs monitoring systems. INFORMATION & MANAGEMENT 2015. [PMCID: PMC7148913 DOI: 10.1016/j.im.2015.01.007] [Citation(s) in RCA: 15] [Impact Index Per Article: 1.7] [Reference Citation Analysis] [Abstract] [Track Full Text] [Download PDF] [Figures] [Subscribe] [Scholar Register] [Indexed: 11/22/2022]
Abstract
Pervasive healthcare systems can reduce the costs and improve the quality of healthcare. However, insufficient care in managing the process before the organizational decision to adopt information technology (IT) can result in poor outcomes. With most previous research focusing on IT adoption, this paper develops a multi-stage theoretical framework for the pre-adoption phase of healthcare IT to address this practical challenge and gap in the literature. With a priori concepts identified from previous multi-stage models, our framework was developed by analyzing two cases of the introduction of vital signs monitoring systems in hospitals to identify the important stages and influencing factors for healthcare IT pre-adoption.
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KOSTOPOULOS GIANNIS, RIZOMYLIOTIS IOANNIS, KONSTANTOULAKI KLEOPATRA. DETERMINANTS OF PHYSICIANS' PURCHASE INTENTION FOR INNOVATIVE SERVICES: INTEGRATING PROFESSIONAL CHARACTERISTICS WITH TECHNOLOGY ACCEPTANCE MODEL AND THEORY OF PLANNED BEHAVIOUR. INTERNATIONAL JOURNAL OF INNOVATION MANAGEMENT 2015. [DOI: 10.1142/s1363919615500243] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.1] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/18/2022]
Abstract
This paper seeks to explore the factors that influence physicians' purchase intention for supplementary professional services that have been recently introduced to the market. For that reason, a model has been developed and empirically tested using data collected from 100 physicians regarding an innovative e-detailing service. Results show that physicians' purchase intention is significantly influenced by five factors. Three of them derive from the integration of Technology Acceptance Model (TAM) with the Theory of Planned Behaviour (TPB), i.e., perceived usefulness, perceived ease of use and professional image. The rest, namely work experience, working status and innovativeness, refer to physicians' professional characteristics. Work experience and innovativeness were found to have a significant effect on physicians' perceptions of the innovative service, whereas, physicians' current working status was not found to have significant influence on either their perceptions of the innovative service or their purchase intention.
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Affiliation(s)
- GIANNIS KOSTOPOULOS
- Leeds Business School, Leeds Beckett University, 304 Rose Bowl, City Campus, Leeds LS1 3HL, United Kingdom
| | - IOANNIS RIZOMYLIOTIS
- Brighton Business School, University of Brighton, Mithras House, Lewes Road Brighton, BN2 4AT, United Kingdom
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Lee T, Ghapanchi AH, Talaei-Khoei A, Ray P. Strategic Information System Planning in Healthcare Organizations. J ORGAN END USER COM 2015. [DOI: 10.4018/joeuc.2015040101] [Citation(s) in RCA: 7] [Impact Index Per Article: 0.8] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/09/2022]
Abstract
The healthcare industry is a critical and growing part of economies worldwide. To provide better quality of care, and value for money, billions of dollars are being spent on bettering information systems in healthcare organizations. Strategic Information System Planning (SISP) is instrumental in making informed decisions to achieve the health organizations' goals and objectives. This paper undertakes a systematic review to gain insight into existing studies on SISP in healthcare organizations. Our systematic review of papers on SISP from 1985 to 2011 examines the background and trend of research into SISP in the healthcare industry, classification of topics in SISP, as well as sets of tools and guidelines to aid practitioners and the research community alike.
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Affiliation(s)
| | - Amir Hossein Ghapanchi
- School of Information and Communication Technology, Griffith University, Southport, Queensland, Australia, and Institute for Integrated and Intelligent Systems, Gold Coast, Queensland, Australia
| | - Amir Talaei-Khoei
- School of Systems, Management and Leadership, University of Technology, Sydney, Australia
| | - Pradeep Ray
- Asia Pacific ubiquitous Healthcare Research Centre (APuHC), UNSW, Sydney, Australia
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