A narrative networks approach to understanding coordination practices in emergency response

Operating an eHealth System for Prehospital and Emergency Health Care Support in Light of Covid-19

Introduction: The support of prehospital and emergency call handling and the impact of Covid-19 is discussed throughout this study. The initial purpose was to create an electronic system (eEmergency system) in order to support, improve, and help the procedure of handling emergency calls. This system was expanded to facilitate needed operation changes for Covid-19.

Materials and Methods: An effort to reform the procedures followed for emergency call handling and Ambulance dispatch started on the Island of Cyprus in 2016; along that direction, a central call centre was created. The electronic system presented in this work was designed for this call centre and the new organization of the ambulance services. The main features are the support for ambulance fleet handling, the support for emergency call evaluation and triage procedure, and the improvement of communication between the call centre and the ambulance vehicles. This system started regular operation at the end of 2018. One year later, when Covid-19 period started, we expanded it with the addition of several new features in order to support the handling of patients infected with the new virus.

Results: This system has handled 112,414 cases during the last 25 months out of which 4,254 were Covid-19 cases. These cases include the transfer of patients from their house to the reference hospital, or the transfer of critical patients from the reference hospital to another hospital with an intensive care unit or transfer of patients from one hospital to another one for other reasons, like the number of admissions.

Conclusion: The main purpose of this study was to create an electronic system (eEmergency system) in order to support, improve, and help the procedure of handling emergency calls. The main components and the architecture of this system are outlined in this paper. This system is being successfully used for 25 months and has been a useful tool from the beginning of the pandemic period of Covid-19.

Knowledge model for emergency response based on contingency planning system of China

China is severely exposed to natural hazards. Currently, there are more than 5.5 million contingency plans for handling various incidents. Similar to those produced in other counties, the paper-based plans in China are limited in that emergency responders cannot easily extract helpful information for them. In this paper, a knowledge-based system will be proposed for providing different stakeholders with helpful information in the emergency response. The conceptual model is the core for the whole system, which can link plans in the physical world and the ontology in the cyber world.

Editorial

Sociomateriality is gaining acceptance in the IS field as a way of taking technology more seriously, but not without its share of criticism. Technology itself is defined in many different ways. Coupled with the broader debates surrounding the complex issues and controversies around the relationship between the social and the material, discussions on how technology is tied to work and organizations will continue to develop. The goal of this special issue is to contribute towards clarifying what the tenets of sociomateriality mean for IS research. Beginning with this editorial that elaborates on material agency in IT, the articles in the special issue discuss post-humanism and notion of separability and inseparability, compare the tenets of sociomateriality with critical realism, propose a method for researching sociomateriality, and elaborate on how a view of ontological fusion provides a more holistic view of a digitally-infused society.

Health and rescue services management system during a crisis event

Τhe performance of rescuers and personnel handling major emergencies or crisis events can be significantly improved through continuous training and through technology support. The work done in order to create a system has been discussed which can support both resources and victims during a crisis or major emergency event. More specifically, the system supports real-time management of firefighter teams, rescue teams, health services, and victims during a major disaster. It can be deployed in an ad hoc manner in the disaster area, as a stand-alone infrastructure (using its own telecommunications and power). It mainly consists of a control station, which is installed in the area command centre, the firefighters units, the rescuers units, the ambulance vehicles units, and the telemedicine units that can be used in order to support victim handling at the casualties clearing station. The system has been tested and improved through continuous communication with experts and through professional exercises; the results and conclusions are presented.

Organizational Routines as Patterns of Action: Implications for Organizational Behavior

In recent years, organizational routines have been studied in a wide variety of settings, including law, medicine, accounting, and engineering. This fieldwork has led to a broader understanding of organizational routines as repetitive, recognizable patterns of interdependent action, carried out by multiple actors. Routines are seen as practices that are situated in a social/material context. Within an organizational routine, individual actions are situated in a broader pattern of actions that can be represented as a network. Recognizing patterns of interdependent action as a unit of analysis entails a research paradigm that has implications for a range of topics in organizational behavior.

Talking objects: Towards a post-social research framework for exploring object narratives

In this article, we examine how to give objects a voice in organizational narrative. We track our encounter with a 914 Xerox copier, a redundant technological object that was scripted into a desired historical narrative within a corporate exhibit. Despite the 914’s apparent mnemonic and institutional efficacy, we questioned whether it might constitute more than a narrative repository. Might material objects in organizations also participate in narrative production? In this article, we advocate a post-social approach to narrative methodology that recognizes objects—such as the 914—as non-human actors in organizational sense-making. After reviewing post-sociality’s central premises, we propose three domains through which an object narrative can be elicited: object materiality, object practices and object biography. First, we suggest that object materiality can highlight the significant, networks of forces, materials and people—and therefore episodes and actors—that engage with and through objects. Second, we argue that people and objects are enmeshed in sequenced, workplace activities, and therefore through object practice humans define what stories objects can tell while objects reciprocally influence the latitude of human performance. Third, we propose that object biography provides a strategy to map the connections and transitions that occur over the life-course of an object, which can, in turn, unravel a changing web of organizational relations. Our aim is to provide methodological guidance to narrative researchers seeking to augment their organizational analyses by scrutinizing human–object enmeshment.

Desperately seeking structures

Research grounded in a social science tradition tends to focus on people, while research grounded in an engineering tradition tends to focus on artifacts. However, as people and artifacts become increasingly intertwined in digitized processes and practices, these traditional disciplinary divisions sometimes seem a little outdated. So in this essay, I advocate an approach to research on information systems that focuses on actions, rather than people or artifacts. In particular, I examine the possibility of treating patterns of action as the object of inquiry. Grammatical models can be used to represent the space of possible action patterns in a given domain, and can be used to compare, and analyze the structural properties of action patterns. If so desired, these patterns can be tied back to traditional factors related to people (such as culture, habit, or learning?) or technology (such as features, constraints, or affordances?).