An integrative semiotic methodology for IS research

On thresholds: signs, symbols and significance

Purpose

This paper reviews research developments in semiosis (sign activity) as theorized by Peirce, Eco and Sebeok, focusing specifically on the current study of “semiotic threshold zones,” which range from the origins of life through various nonhuman life forms to artificial life forms, including those symbolic thresholds most familiar to library and information science (LIS) researchers. The intent is to illustrate potential opportunities for LIS research beyond its present boundaries.

Design/methodology/approach

The paper provides a framework that describes six semiotic threshold zones (presemiotic, protosemiotic, phytosemiotic, zoosemiotic, symbolic and polysemiotic) and notable work being done by researchers in each.

Findings

While semiotic researchers are still defining the continuum of semiotic thresholds, this focus on thresholds can provide a unifying framework for significance as human and nonhuman interpretations of a wide variety of signs accompanied by a better understanding of their relationships becomes more urgent in a rapidly changing global environment.

Originality/value

Though a variety of semiotic-related topics have appeared in the LIS literature, semiotic thresholds and their potential relationships to LIS research have not been previously discussed there. LIS has traditionally tasked itself with the recording, dissemination and preservation of knowledge, and in a world that faces unprecedented environmental and global challenges for all species, the importance of these thresholds may well be considered as part of our professional obligations in potentially documenting and archiving the critical differences in semiosis that extend beyond purely human knowledge.

Discerning Meaning and Producing Information: Semiosis in Knowing the Past

This article explores how the meaning of information related to things, people, events, and processes in the past is discerned and interpreted to satisfy some current purpose. Starting from the premise that Information about the Past results from a cognitive construction, it considers factors that affect the probability of success in producing Information about the Past. The article analyzes the process, components, and products of learning about the past, building on Constructed Past Theory and applying concepts from semiotics. It identifies characteristic ways in which things in the past are misinterpreted.

The anatomy of ‘fake news’: Studying false messages as digital objects

Public concern about ‘fake news’ skyrocketed following the 2016 US presidential election and the Brexit referendum, and has only intensified since then. A burgeoning body of research on the topic is emerging, and conceptual clarity is vital for this research to converge into a cumulative body of knowledge; the purpose of this article is to underline and address some of the conceptual clutter and ambiguities around the concept of fake news and situate it within its social context. To do so, we first discuss the problems with current terminology and conceptualisation, and then draw on recent developments on the ontology of digital objects and their attributes to shift the focus from fake news to false messages, a type of syntactic digital objects comprised of content and structure and characterised by attributes of editability, openness, interactivity, and distributedness. Then we expand this concept further by placing it within a network of actors and digital objects. Our analysis uncovers several areas of research that have been overlooked in the study of fake news.

35 years of research on business intelligence process: a synthesis of a fragmented literature

Purpose

The business intelligence (BI) research witnessed a proliferation of contributions during the past three decades, yet the knowledge about the interdependencies between the BI process and organizational context is scant. This has resulted in a proliferation of fragmented literature duplicating identical endeavors. Although such pluralism expands the understanding of the idiosyncrasies of BI conceptualizations, attributes and characteristics, it cannot cumulate existing contributions to better advance the BI body of knowledge. In response, this study aims to provide an integrative framework that integrates the interrelationships across the BI process and its organizational context and outlines the covered research areas and the underexplored ones.

Design/methodology/approach

This paper reviews 120 articles spanning the course of 35 years of research on BI process, antecedents and outcomes published in top tier ABS ranked journals.

Findings

Building on a process framework, this review identifies major patterns and contradictions across eight dimensions, namely, environmental antecedents; organizational antecedents; managerial and individual antecedents; BI process; strategic outcomes; firm performance outcomes; decision-making; and organizational intelligence. Finally, the review pinpoints to gaps in linkages across the BI process, its antecedents and outcomes for future researchers to build upon.

Practical implications

This review carries some implications for practitioners and particularly the role they ought to play should they seek actionable intelligence as an outcome of the BI process. Across the studies this review examined, managerial reluctance to open their intelligence practices to close examination was omnipresent. Although their apathy is understandable, due to their frustration regarding the lack of measurability of intelligence constructs, managers manifestly share a significant amount of responsibility in turning out explorative and descriptive studies partly due to their defensive managerial participation. Interestingly, managers would rather keep an ineffective BI unit confidential than open it for assessment in fear of competition or bad publicity. Therefore, this review highlights the value open participation of managers in longitudinal studies could bring to the BI research and by extent the new open intelligence culture across their organizations where knowledge is overt, intelligence is participative, not selective and where double loop learning alongside scholars is continuous. Their commitment to open participation and longitudinal studies will help generate new research that better integrates the BI process within its context and fosters new measures for intelligence performance.

Originality/value

This study provides an integrative framework that integrates the interrelationships across the BI process and its organizational context and outlines the covered research areas and the underexplored ones. By so doing, the developed framework sets the ground for scholars to further develop insights within each dimension and across their interrelationships.

What is Information? Toward a Theory of Information as Objective and Veridical

Information systems are a strong and ever-growing discipline of enormous relevance to today's informated world, and yet, as recent reviews have shown, there is still not an agreed and explicit conceptualization or definition of information. After an evaluative review of a range of theories of information, this paper develops and defends a particular theory, one that sees information as both objective and veridical. By objective, we mean that the information carried by signs and messages exists independently of its receivers or observers. The information carried by a sign exists even if the sign is not actually observed. By veridical, we mean that information must be true or correct in order to be information – information is truth-constituted. False information is not information, but misinformation or disinformation. The paper develops this theory and then discusses four contentious issues – information as objective rather than subjective; information as true or correct; information and knowledge; and information and the ambiguity of meaning. It concludes with a discussion of the practical implications of the theory.