Unscheduled absences in a cohort of nurse anesthetists during a 3-year period: Statistical implications for the identification of outlier personnel

Narrative review of mathematical and psychological studies of staff scheduling for holidays as applicable to anesthesiologists and nurse anesthetists

We performed a narrative review of articles applicable to anesthesiologists' and nurse anesthetists' choices of who works each statutory holiday for operating room and non-operating room anesthesia. We include search protocols and detailed supplementary annotated comments. Studies showed that holiday staff scheduling is emotional. Working on holidays often is more stressful and undesirable than comparable workdays. Intrinsic motivation may overall, among practitioners, be greater by preferentially scheduling practitioners who choose to work on holidays, for compensation, before mandating that practitioners who would prefer to be off must work on holidays. Granting each practitioner (who so desires) at least one major holiday off can depend on identifying and scheduling other clinicians who want to work holidays for monetary compensation or extra compensatory time off. Scheduling holidays by random priority (i.e., a lottery choosing who gets to pick their holiday[s] first, second, etc.) is inefficient, resulting in fewer practitioners having their preferences satisfied, especially for small departments or divisions (e.g., cardiac anesthesia). No article that we reviewed implemented a random priority mechanism for staff scheduling. The selection of practitioners to take turns in choosing their holidays is perceived to have less fairness than a selection process that collects each participants' preferences. Although holidays often are scheduled separately from regular workdays and weekends, doing so will not increase efficiency or fairness. Holidays can, in practice, be scheduled simultaneously with non-holidays. Models can explicitly include fairness as an objective. For example, fairness can be based on the difference between the maximum and minimum number of holidays for which practitioners of the same division are scheduled. Holidays can be given greater weights than other shifts when estimating fairness. Staff scheduling for holidays, when done simultaneously with regular workdays, nights, and weekends, can also use personalized weights, specifying practitioners' preferences to be satisfied if possible.

Comparisons of unscheduled absences among categories of anesthesia practitioners, including anesthesiologists, nurse anesthetists, and anesthesia residents

Background

An “unscheduled absence” refers to an occurrence when an employee does not appear for work and the absence was without advance approval by an authorized supervisor. Recently we estimated the prevalence of unscheduled absences in a cohort of certified registered nurse anesthetists at the University of Miami. We performed a historical cohort study for all types of anesthesia practitioners at the University of Iowa.

Methods

Two-years of person-assignment days were studied. The total population was 62,951 regular operating room days among 293 people. There were 56,437 days among 203 practitioners with multiple workdays over multiple quarters.

Results

In the total population, the 91 nurse anesthetists had 1.48% person-days with an unscheduled absence, comparable to the 1.74% from University of Miami. Most unscheduled absences (99% lower confidence limit 80.1%) resulted in the person being absent from an operating room clinical assignment for just 1 day. Compared with nurse anesthetists, residents and fellows had proportionately fewer unscheduled absences (odds ratio 0.24 [0.13-0.45], P<.0001), as did anesthesiologists (0.49 [0.30-0.79], P=.0002). Among all practitioners, Mondays, Fridays, and days adjacent to holidays had significantly more unscheduled absences than Tuesdays, Wednesdays, and Thursdays (1.45 [1.19-1.76], P<.0001).

Conclusions

To have an adequate daily workforce, anesthesia clinical directors need to estimate the daily expected percentage of assigned anesthesia practitioners who will be absent. Potential inter-group differences should be considered. We provide a worked example showing how to use the results to decide numbers of practitioners to plan daily.