A dual identity-electronic contact (DIEC) experiment promoting short- and long-term intergroup harmony

An intervention approach to reducing threat appraisal and avoidance associated with intergroup interactions

Although intergroup contact is effective at reducing prejudice, avoidance of intergroup contact often creates a barrier to prejudice reduction. The present study aimed to reduce majority members' desire to avoid intergroup interactions by devising an intervention aimed at altering cognitive appraisals. Majority group participants (156 Anglo Australians) were assigned to either the intervention or one of two control conditions. The intervention educated majority members about evidence-based techniques to improve interactions with minority members. Participants were provided with two interaction scenarios, one involving an outgroup minority and one involving an ingroup majority member. As predicted, the intervention reduced threat appraisal for the scenario involving outgroup minority member, but not for one involving ingroup majority member. The intervention similarly reduced avoidance desire, but this reduction was not restricted to the minority partner scenario; it was independent of the partner group. The importance of cognitive appraisals in improving intergroup relations is discussed.

Does Digital Intergroup Contact Reduce Prejudice? A Meta-Analysis

With the ubiquity of technology in the modern life, contact between different social groups via different digital means is an everyday reality. Can such a digital intergroup contact reduce prejudice, or does it exacerbate it? In this study, we summarize the present evidence on the links between intergroup digital contact and prejudice in a variety of intergroup contexts. We meta-analyzed experimental and correlational evidence from 88 independent samples (n = 9,385). Digital intergroup contact showed a small but significant effect consistent with prejudice reduction (g = 0.25). Direct digital contact showed larger effect than indirect forms of contact, and contact via computer-mediated communication showed larger effects than contact achieved via other activities such as interacting with nonplayable characters or embodiment. The effects were similar regardless of the type of out-group targeted by prejudice. Overall, meta-analytical results suggest that digital intergroup contact may reduce prejudice.

E-contact facilitated by conversational agents reduces interethnic prejudice and anxiety in Afghanistan

Intergroup contact occurring through indirect means such as the internet has the potential to improve intergroup relationships and may be especially beneficial in high conflict situations. Here we conducted a three-timepoint online experiment to ascertain whether the use of a conversational agent in E-contact platforms could mitigate interethnic prejudices and hostility among Afghanistan's historically segregated and persistently conflictual ethnic groups. 128 Afghans of Pashtun, Tajik, and Hazara backgrounds were assigned to one of four E-contact conditions (control with no conversational agent and three experimental groups that varied in the conversational agent settings). Participants in the experimental conditions contributed more ideas and longer opinions and showed a greater reduction in outgroup prejudice and anxiety than those in the control group. These findings demonstrate that E-contact facilitated by a conversational agent can improve intergroup attitudes even in contexts characterized by a long history of intergroup segregation and conflict.

Advancing E-contact to Reduce Intergroup Anxiety and Increase Positive Attitudes Towards Individuals Who Identify as Bisexual

Bisexual individuals are invisible sexual minorities, who face prejudice and "double discrimination" from both heterosexual and sexual minority communities. Despite this, little empirical research has examined bisexual prejudice reduction. To address this, the current study tested an E-contact intervention - a highly structured, text-based, online interaction tool - to reduce bisexual prejudice. Heterosexual participants (N = 170) were randomly allocated to an intergroup (E-contact) or intragroup (control) interaction, with either a male or female interaction partner. Findings indicated that intergroup E-contact resulted in less intergroup anxiety compared to an intragroup interaction, and that this effect was more pronounced when the bisexual interaction partner was male for heterosexual men, but not for heterosexual women. Although E-contact had no direct effect on tolerance toward bisexual individuals or the perceived stability of bisexuality as a sexual orientation, findings revealed that reduced intergroup anxiety mediated the effect of E-contact on these outcome variables. This result was found in the intergroup dynamic of heterosexual men interacting with bisexual men, providing an important experimental demonstration of the potential for harnessing an E-contact intervention to reduce affective prejudice toward bisexual individuals.

Surely not all experimental studies of bias need abandoning?

Cesario misrepresents experimental social psychology. The discipline encompasses significantly more than implicit bias research, including controlled decision making and real-world behavioral observations. Paradoxically, while critiquing popular implicit bias tasks, Cesario also describes task refinements that have significantly advanced their external validity and our contextual understanding of bias. Thus rather than abandonment, a call for "continued improvement" is a far more sensible proposition.

What matters for the scalability of prejudice reduction programs and interventions? A Delphi study

Background

In many countries, policy makers and practitioners turn to prejudice reduction programs and interventions to tackle prejudice in the community. However, successfully addressing prejudice requires an effective intervention that can scale to match the broad span of the problem. The scalability assessment frameworks from health sciences have varying emphasis on four categories—intervention, delivery, costs, and context. For example, the high-level factors in the two Milat et al. scalability assessments are weighted towards details of the intervention (Milae et al. in Health Promot Int 28(3):285–981, 2013; Health Res Policy Syst 2:1–17, 2020). Investigation into scalability, specific to prejudice reduction, is necessary to understand how scalability frameworks apply in a different discipline.

Methods

Using a Delphi approach—a structured method to obtain consensus from experts (Milae et al. Health Promot Int 28(3):285–981, 2013; Linstone and Turoff in The Delphi method—techniques and applications, Addison-Wesley, 1975; de Meyrick in Health Educ 103(1):7–16, 2003)—to bring together 16 prejudice reduction experts from multiple sectors including NGOs, private, government and academia, we developed a scalability assessment framework of criteria that are important for the successful scaling of prejudice interventions. We then applied that framework to exemplars of prejudice reduction interventions published in the academic literature.

Results

For prejudice reduction interventions, contextual factors are key considerations for successful scaling. Commonly used prejudice reduction intervention approaches like contact, whether face-to-face or online, can have limited scalability.

Conclusions

To reduce prejudice there needs to be consideration of scalability. This paper presents a first-of-its-kind framework for assessing scalability for prejudice reduction interventions. Applying the empirically developed framework to actual interventions demonstrated that for interventions to be effective and scalable, a greater focus on approaches beyond face-to-face contact is required.

Intergroup Contact and Prejudice Reduction: Prospects and Challenges in Changing Youth Attitudes

Intergroup contact has long been lauded as a key intervention to reduce prejudice and improve intergroup attitudes among youth. In this review, we summarize classic perspectives and new developments in the intergroup contact literature, highlighting both prospects and challenges associated with achieving desired youth outcomes through contact. First, we review literature showing how positive intergroup outcomes can be facilitated through cultivating optimal conditions for contact, as well as by attending to youth’s emotional responses to contact. We then discuss how desired contact outcomes may be inhibited by limited understanding of ways in which contact strategies may affect youth across developmental stages, as well as by limited focus on societal inequalities and intergroup conflict, which require examination of outcomes beyond prejudice reduction. We also review growing bodies of research on indirect contact strategies—such as extended contact, vicarious contact, and online contact—showing many options that can be used to promote positive relations among youth from diverse backgrounds, beyond the contact literature’s traditional focus on face-to-face interaction. We conclude this review by acknowledging how understanding both prospects and challenges associated with implementing contact strategies can enhance our capacity to prepare youth to embrace group differences and build more inclusive societies.

Ethnic-Racial Identity as a Source of Resilience and Resistance in the Context of Racism and Xenophobia

How youth come to understand their social identities and their relation to others’ identities can have important implications for the future of our society. In this article, we focus on how ethnic-racial identities (ERI) can serve to promote (or hinder) collective well-being. We first describe the nature of change in ethnic-racial identities over the course of childhood and adolescence. We then delineate three pathways by which youths’ ERI can be a mechanism for productive intergroup relations and thereby collective well-being as a: (a) basis for understanding differences and finding commonalities across groups; (b) promotive and protective resource for marginalized youth; and (c) springboard for recognizing and disrupting marginalization. This article concludes with how youths’ ERI can be nurtured into a source of resilience and resistance in the face of racism and xenophobia. Moreover, we urge researchers to consider the role ERI plays in guiding youth to challenge and resist marginalization.

Innovative Technology-Based Interventions to Reduce Stigma Toward People With Mental Illness: A Systematic Review and Meta-Analysis. (Preprint)

Background

Stigma toward people with mental illness presents serious consequences for the impacted individuals, such as social exclusion and increased difficulties in the recovery process. Recently, several interventions have been developed to mitigate public stigma, based on the use of innovative technologies, such as virtual reality and video games.

Objective

This review aims to systematically review, synthesize, measure, and critically discuss experimental studies that measure the effect of technological interventions on stigmatization levels.

Methods

This systematic review and meta-analysis was based on PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-analyses) guidelines and included studies in English and Spanish published between 2016 and 2021. Searches were run in 5 different databases (ie, PubMed, PsycInfo, Scopus, Cochrane Library, and ScienceDirect). Only randomized controlled trials were included. Two independent reviewers determined the eligibility, extracted data, and rated methodological quality of the studies. Meta-analyses were performed using the Comprehensive Meta-Analysis software.

Results

Based on the 1158 articles screened, 72 articles were evaluated as full text, of which 9 were included in the qualitative and quantitative syntheses. A diversity of interventions was observed, including video games, audiovisual simulation of hallucinations, virtual reality, and electronic contact with mental health services users. The meta-analysis (n=1832 participants) demonstrated that these interventions had a consistent medium effect on reducing the level of public stigma (d=–0.64; 95% CI 0.31-0.96; P<.001).

Conclusions

Innovative interventions involving the use of technologies are an effective tool in stigma reduction, therefore new challenges are proposed and discussed for the demonstration of their adaptability to different contexts and countries, thus leading to their massification.

Trial Registration

PROSPERO International Prospective Register of Systematic Reviews CRD42021261935; https://www.crd.york.ac.uk/prospero/display_record.php?ID=CRD42021261935

Intergroup Dialogues in the Landscape of Digital Societies: How Does the Dialogical Self Affect Intercultural Relations in Online Contexts?

The effects of intergroup dialogues on intercultural relations in digital societies and the growing conflict, inflammatory and hate speech phenomena characterizing these environments are receiving increasing attention in socio-psychological studies. Based on Allport’s contact theory, scholars have shown that online intercultural contact reduces ethnic prejudice and discrimination, although it is not yet clear when and how this occurs. By analyzing the role of the Dialogical Self in online intercultural dialogues, we aim to understand how individuals position themselves and others at three levels of inclusiveness—personal, social, and human—and how this process is associated with attitudes towards the interlocutor, intergroup bias and prejudice, whilst also considering the inclusion of the Other in the Self and ethnic/racial identity. An experimental procedure was administered via the Qualtrics platform, and data were collected among 118 undergraduate Italian students through an anonymous questionnaire. From ANOVA and moderation analysis, it emerged that the social level of inclusiveness was positively associated with ethnic/racial identity and intergroup bias. Furthermore, the human level of inclusiveness was associated with the inclusion of the Other in the Self and ethnic/racial identity, and unexpectedly, also with intergroup bias. We conclude that when people interact online as “human beings”, the positive effect of online dialogue fails, hindering the differentiation processes necessary to define one’s own and the interlocutor’s identities. We discuss the effects of intercultural dialogue in the landscape of digital societies and the relevance of our findings for theory, research and practice.

Does Intercultural Contact Increase Anti-Racist Behavior on Social Network Sites?

Empirical attention on online intercultural contact and prejudice reduction are increasing. Nevertheless, still little is known on processes that could influence the contact–prejudice relation as well as the relation between online contact and anti-racist behavior. Based on literature on intergroup contact, the present study aims to fill these gaps, focusing on online intergroup relationships between people from different countries. Specifically, it examines whether and to what extent empathic feelings and online community commitment mediate the relationship between online intergroup contact and both perceived ethnic discrimination and anti-racist behavior on Facebook. We collected data from a predominantly Italian sample of 1018 Facebook users (Mage = 30.03, SDage = 11.09; females: 80.01%); participants filled in an online questionnaire. A semi-full Structural Equation Modeling was used to test hypotheses. The results confirmed that when intergroup contact was established, such contact was able to increase the sense of being committed to the online community, which increased the perception of online discrimination towards ethnic and racial minorities, which in turn was able to increase the anti-racist behavior. The ambivalent role of the empathy in online contexts will be discussed.

Lessons from developmental science to mitigate the effects of the COVID-19 restrictions on social development

Since the COVID-19 pandemic and the resulting social restrictions, children’s peer interactions have been altered. Peer interactions help children learn from each other to develop their understanding of conversation, emotion, and group norms. In addition, friendships can reduce intergroup bias and prejudice and increase independence. In this article, we review the ways that peers contribute to children’s cognitive and social development in informal and formal settings. Although restrictions are necessary to control the spread of the virus, social restrictions do not have to be to the detriment of peer relations. Based on evidence in developmental psychology, we end with suggestions for parents, teachers, and schools for how to continue to enable children to engage in peer interactions safely throughout future restrictions.

Controlled Study of the Impact of a Virtual Program to Reduce Stigma Among University Students Toward People With Mental Disorders

Stigma toward mental disorders is one of today's most pressing global issues. The Covid-19 pandemic has exacerbated the barriers to social inclusion faced by individuals with mental disorders. Concurrently, stigma reduction interventions, especially those aimed at university students, have been more difficult to implement given social distancing and campus closures. As a result, alternative delivery for programs contributing to stigma reduction is required, such as online implementation. This paper reports the results of a controlled study focused on an online multi-component program on reducing stigma toward mental illness that included project-based learning, clinical simulations with standardized patients and E-Contact with real patients. A total of 40 undergraduate students from the Universidad del Desarrollo in Santiago, Chile, participated in the study. They were randomly divided between an intervention and control group. The intervention group participated in the online multi-component program, while the control group participated in an online educational program on cardiovascular health. We assessed the impact of the program by using the validated Spanish-language versions of the Attribution Questionnaire AQ-27 and the Questionnaire on Student Attitudes toward Schizophrenia with both groups, before and after the intervention. In addition, an ad hoc Likert scale ranging from 0 to 5 was used with the intervention group in order to assess the learning strategies implemented. Following the intervention, the participants belonging to the intervention group displayed significantly lower levels of stereotypes, perception of dangerousness, and global score toward people with schizophrenia (p < 0.001). In addition, participants presented lower levels of dangerousness-fear, avoidance, coercion, lack of solidarity, and global score (p < 0.001). The control group displayed no statistically significant differences in the level of stigma before and after the evaluation, for all of the items assessed. Finally, the overall assessment of each of the components of the program was highly positive. In conclusion, the study shows that online programs can contribute to reducing stigma toward mental disorders. The program assessed in this study had a positive impact on all the dimensions of stigma and all of the components of the program itself were positively evaluated by the participants.

Can Social Networks Make Us More Sensitive to Social Discrimination? E-Contact, Identity Processes and Perception of Online Sexual Discrimination in a Sample of Facebook Users

In recent years psychosocial studies have given a growing attention to online intergroup contact in reducing prejudice. Nevertheless, there is still a lack of evidence on processes that could mediate this relation. The present study aimed to fill this gap. Focused on intergroup relationships between people with different sexual orientations, it examined whether and to what extent identity processes—i.e., sexual identity commitment and exploration—mediated the relationship between online intergroup contact and perception of mediated and vicarious sexual online discrimination on Facebook. Data was collected with a sample of 357 Facebook users (Mage = 26.07, SD = 8.37; females: 64.9%, males: 35.1%) who completed an online questionnaire. A full Structural Equation Modeling was tested. Results showed that: (a) Online contact was positively associated with perceived online sexual discrimination; (b) online contact was positively associated with identity exploration but not commitment; (c) exploration—but not commitment—was positively associated with perceived online sexual discrimination; (d) sexual identity exploration—but not commitment—mediated the relationship between online contact and perception of sexual discrimination, increasing the positive effect of contact on perceived discrimination. Limitations and directions for future research were discussed.

Using Electronic Contact to Reduce Homonegative Attitudes, Emotions, and Behavioral Intentions Among Heterosexual Women and Men: A Contemporary Extension of the Contact Hypothesis

The current study experimentally examined the potential for a contemporary extension of the contact hypothesis, known as electronic contact, or E-contact, to reduce sexual prejudice, intergroup anxiety, and avoidant behavioral intentions among heterosexuals. It also extended the sexual minority contact literature by examining the role of participant and interaction partner sex as a possible boundary condition of this contact-prejudice relationship. To test our hypotheses, 140 heterosexual female and male university students were randomly allocated to interact with a homosexual or heterosexual, female or male E-contact partner, in a collaborative and text-only online interaction before completing the outcome measures. Overall, the results demonstrated that interacting online with a female, as opposed to a male, homosexual E-contact partner reduced heterosexual men's feelings of intergroup anxiety, which in turn was associated with lower sexual prejudice and outgroup avoidance. For heterosexual women, however, E-contact did not influence the outcome variables. In the context of sexual prejudice, these results suggest that E-contact may be particularly useful as a prejudice-reduction strategy among individuals who typically require it most: heterosexual men.

Intergroup contact and mental health stigma: A comparative effectiveness meta-analysis

Mental health stigma is a substantial problem all over the world. Although many interventions to reduce stigma exist, there is considerable methodological variability, making it difficult for decision-makers to determine what strategies are the most effective and what characteristics make them so. To this end, we conducted a meta-analysis on intergroup contact strategies and examined several potential moderators. We searched 5 databases for published and unpublished studies and retrieved 101 studies from 24 countries that could be included in the analyses. Ninety studies assessed outcomes immediately after the intervention (n = 15,826), 33 in the short-term (n = 3,697), and 7 in the medium-term (n = 842). The effect of contact was significant and small-to-medium in size at all three timepoints, d = -0.384, -0.334, and -0.526, respectively. Intervention effectiveness did not differ between contact with or without an educational component, different contact mediums, or the mental illness of the outgroup member. However, the effect of contact was stronger in non-Western countries and in university students and health professionals compared to community members. These results may inform policy-makers of the most effective and suitable stigma-reduction initiatives to invest in and can guide researchers towards important avenues for future research.

Virtual Reality for Teletherapy: Avatars May Combine the Benefits of Face-to-Face Communication with the Anonymity of Online Text-Based Communication

Self-disclosure is an essential component of social communication that has been associated with trust, liking, and ultimately strong relationships. As technology continues to develop, so do the number of methods to create and maintain relationships. While speaking face-to-face (FtF) remains the primary way to communicate, computer-mediated communication has become more common, meaning that research into self-disclosure has expanded to new domains, including virtual reality (VR). This study compared self-disclosure between three conversation contexts: FtF, online text-based (OTB) communication, or VR. Zero-contact dyads comprised female university students who completed 20-minute conversations guided by one of two discussion prompts: the closeness-generating or small talk procedure. These prompts were designed to either increase or not increase self-disclosure. These conversations were recorded and coded for the frequency of total, factual, cognitive, and emotional self-disclosures as objective measures. Participants' perceptions of personal and partner's self-disclosures were also assessed by questionnaires as perceived measures. FtF and VR conditions exceeded OTB communication in perceived and objective measures of self-disclosure. Although no significant differences emerged between FtF and VR conditions for factual or perceived self-disclosure, participants in the FtF condition had more total, cognitive, and emotional self-disclosures than VR conditions. Implications for communication and teletherapy are discussed. The present study offers preliminary evidence that VR could potentially rival FtF as a communication medium and be as effective in facilitating self-disclosure. Findings offer a starting point for research on social applications of VR.

Modern avenues for intergroup contact: Using E-contact and intergroup emotions to reduce stereotyping and social distancing against people with schizophrenia

Intergroup contact is the leading strategy for reducing the stigma associated with mental illness. For the first time, the current study examines the effectiveness of a contemporary intergroup contact strategy, called electronic or E-contact, to reduce stigma against people diagnosed with schizophrenia. It also examines the mediating role of three target-relevant intergroup emotions, namely fear, anger, and pity. In total, 133 participants engaged in E-contact with a person diagnosed with schizophrenia (intergroup E-contact), E-contact with a person without a mental illness (intragroup E-contact), or no contact. Compared to the intragroup E-contact and no-contact conditions, intergroup E-contact reduced fear, anger, and stereotyping toward people with schizophrenia. Additionally, fear and anger, but not pity, were found to be significant affective mediators of the E-contact effect. The findings demonstrate the value of computer-mediated intergroup contact for stigma reduction, and emphasize the importance of intergroup emotions in this domain.

How Schools Can Promote the Intercultural Competence of Young People

Abstract. This paper reviews existing evidence on how the intercultural competence of young people can be promoted by schools. It begins by examining the concept of intercultural competence, and the values, attitudes, skills, knowledge, and understanding that together comprise this competence. The various actions that can be taken by schools to promote the intercultural competence of young people are then reviewed. These actions include: encouraging intercultural friendships; organizing periods of study abroad; arranging for students to have Internet-based intercultural contact; setting up school-community links and partnerships; encouraging and supporting students’ critical reflection on their intercultural experiences and on their own cultural affiliations; using pedagogical approaches such as cooperative learning and project-based learning; using pedagogical activities that enhance the development of some of the specific components of intercultural competence (such as role plays and simulations, the analysis of texts, films, and plays, and ethnographic tasks); using a culturally inclusive curriculum; and adopting a whole school approach to valuing diversity and human rights. It is argued that, while there is evidence for the effectiveness of all these various actions, further evaluation studies using more robust methods are still required. Additional research is also required to identify the circumstances under which each form of action is most effective and the subgroups of young people who benefit the most from each action.

The Australian Racism, Acceptance, and Cultural-Ethnocentrism Scale (RACES): item response theory findings

BACKGROUND

Racism and associated discrimination are pervasive and persistent challenges with multiple cumulative deleterious effects contributing to inequities in various health outcomes. Globally, research over the past decade has shown consistent associations between racism and negative health concerns. Such research confirms that race endures as one of the strongest predictors of poor health. Due to the lack of validated Australian measures of racist attitudes, RACES (Racism, Acceptance, and Cultural-Ethnocentrism Scale) was developed.

METHODS

Here, we examine RACES' psychometric properties, including the latent structure, utilising Item Response Theory (IRT). Unidimensional and Multidimensional Rating Scale Model (RSM) Rasch analyses were utilised with 296 Victorian primary school students and 182 adolescents and 220 adults from the Australian community.

RESULTS

RACES was demonstrated to be a robust 24-item three-dimensional scale of Accepting Attitudes (12 items), Racist Attitudes (8 items), and Ethnocentric Attitudes (4 items). RSM Rasch analyses provide strong support for the instrument as a robust measure of racist attitudes in the Australian context, and for the overall factorial and construct validity of RACES across primary school children, adolescents, and adults.

CONCLUSIONS

RACES provides a reliable and valid measure that can be utilised across the lifespan to evaluate attitudes towards all racial, ethnic, cultural, and religious groups. A core function of RACES is to assess the effectiveness of interventions to reduce community levels of racism and in turn inequities in health outcomes within Australia.

How can intergroup interaction be bad if intergroup contact is good? Exploring and reconciling an apparent paradox in the science of intergroup relations

The outcomes of social interactions among members of different groups (e.g., racial groups, political groups, sexual orientation groups) have long been of interest to psychologists. Two related literatures on the topic have emerged-the intergroup interaction literature and the intergroup contact literature-in which divergent conclusions have been reported. Intergroup interaction is typically found to have negative effects tied to intergroup bias, producing heightened stress, intergroup anxiety, or outgroup avoidance, whereas intergroup contact is typically found to have positive effects tied to intergroup bias, predicting lower intergroup anxiety and lower prejudice. We examine these paradoxical findings, proposing that researchers contributing to the two literatures are examining different levels of the same phenomenon and that methodological differences can account for the divide between the literatures. Further, we introduce a mathematical model by which the findings of the two literatures can be reconciled. We believe that adopting this model will streamline thinking in the field and will generate integrative new research in which investigators examine how a person's experiences with diversity unfold.

Intergroup Anxiety

This article reviews studies of intergroup anxiety and places them in the context of a theoretical model that specifies categories of antecedents and consequences of intergroup anxiety. It is proposed that intergroup anxiety is comprised of three interrelated components: an affective component, a cognitive component, and a physiological component. The potential causes of intergroup anxiety include personality traits (e.g., social dominance orientation, attributional complexity), attitudes and related cognitions (e.g., negative expectations, stereotypes), personal experience (e.g., negative contact), and situational factors (e.g., the presence of linguistic barriers, structured vs. unstructured interactions). The potential consequences include attitudes and other cognitions (e.g., stereotypes, negative expectations), affect (e.g., fear, anger), and behavior (e.g., avoidance, negative behaviors). Theory and research on the reduction of intergroup anxiety (e.g., intergroup contact, direct or indirect cross-group friendships) are also presented. The discussion explores the implications of these studies for theory, research, and practice.