Compensatory travel in the post COVID-19 pandemic era: How does boredom stimulate intentions?

How COVID-19 has changed tourists' behaviour

As one of the fastest-growing sectors in many economies, tourism plays a key role in shaping national economic conditions and growth. The coronavirus disease (COVID-19) pandemic has had profound impacts on tourist behaviour and psychology. Understanding tourists' behavioural and psychological responses to the pandemic is crucial for tourism businesses to manage and sustain post-COVID-19 tourism recovery. To address whether and how the COVID-19 pandemic influenced tourists' thoughts and behaviours and the extent to which these changes might persist, we provide a narrative Review of the research on tourist behaviours and the psychological impacts of the pandemic. This Review delves into three themes: tourists' decision-making behaviour; the psychological impacts of the pandemic on tourists; and tourists' responses to crisis communication strategies. We argue that crisis communication strategies across sectors, pandemic-induced uncertainties and risks and psychological impacts were the predominant influences on tourists' travel decisions during the pandemic. We conclude by discussing which changes are likely to be sustained.

An attitude-behavioral model to understand people's behavior towards tourism during COVID-19 pandemic

The impact of pandemics on the tourism industry should be explored from the perspective of those who will travel, go to the tourist places on vacation, and avail services from tourism and hospitality-related organizations. This study has aimed to identify the reasons for the changed human psychology towards tourism during the COVID-19 Pandemic to develop an attitude-behavioral model. This investigation thus conducted an extensive empirical study among tourists to capture their social, emotional, and financial beliefs. The research then examined the measurement model through confirmatory factor analysis (CFA) before investigating the cause-effect relationship through the structural model. Analysis revealed that the negative effect of attitude on behavioral intention toward this new equilibrium is controlled by the emotional aspect of attitude. Furthermore this paper made several contributions to the literature on human psychology, crisis management, human behavior, marketing, and tourism.