How information-sharing values influence the use of information systems: An investigation in the business intelligence systems context

Business Analytics/Business Intelligence and IT Infrastructure

This is an empirical research investigating the impact of business analytics (BA) and business intelligence (BI) use, IT infrastructure flexibility, and their interactions on organizational agility. Synthesizing the systems theory and awareness-motivation-capability framework, the authors propose that BA-Use, IT infrastructure flexibility, and their interactions significantly influence organizational agility. The results show the significant association of BA use and IT infrastructure flexibility with organizational agility. The results also suggest that BA use may demand corporations to build a more flexible IT infrastructure. However, the data does not reveal the proposed interaction between the two drivers of organizational agility.

The Shift to Socio-Organizational Drivers of Business Intelligence and Analytics Acceptance

The growing importance of IT in new ways of doing business, bringing with it ever greater empowerment, competencies, and skills of people associated with IT use, reveals that traditional views that individuals decide to accept new or emerging IT mostly based on their effort and performance perceptions or a similar individualistic utilitarian criteria may no longer satisfactorily explain the individual's acceptance behavior. Socio-organizational considerations encompassing normative and behavioral beliefs have so far only been recognized as potential additional predictors of acceptance, moderated, or mediated by certain effects and circumstances, whereas performance perceptions remain the strongest predictor of IS acceptance. The authors' mixed-methods study drives acceptance in the business intelligence and analytics (BI&A) context, comprising literature review, case studies and a survey, which reveals socio-organizational considerations have become more important than individualistic considerations arising from the visibility and recognition of the results of BI&A use in an organization.

Share if you care

Although the performance of Humanitarian Supply Chain (HSC) receives considerable attention in current literature, measuring HSC performance remains challenging. HSC performance depends largely on the ability to meet the needs of the sufferers which contradicts with current performance measures that focus on input metrics such as donations and expenditures rather than output metrics. In this paper, we address this gap in the literature by examining refugee service performance as perceived by refugees themselves. We examine the impact of information sharing and information quality on HSC service performance. We further draw on social capital theory to investigate how the dimensions of social capital influence information sharing and information quality. Data collected from 276 refugees in Zaatari camp in Jordan provide support for our proposed model. Our paper makes two contributions. First, we extend current literature on HSC performance by examining the impact of information sharing and the quality of the information shared on the beneficiaries’ perception of HSC performance. We therefore focus on output metrics rather than input metrics. Second, we apply a social capital theoretical lens to investigate how social ties and relations influence information sharing and information quality in HSC. We also offer theoretical and practical implications for academics and stakeholders in the field of HSC.

Information Management Through a Multidimensional Information Systems Architecture

Portuguese Higher Education Institutions have more and more data that needs to be processed in order to get information and, therefore, Knowledge. In order to respond to this need, over time there have been several types of IS supported by ICT, which enables them to achieve these features and, at the same time, help with their daily activities. However, the continuous evolution of this technological component has led to a current high degree of complexity, from which the Information Systems Architectures emerged as means of increasing the effectiveness of its management and maintenance. Using the University of Trás-os-Montes e Alto Douro as a case study, the research team proposed a generic ISA that enabled it to have a transversal vision of its IS, allowing the validation of existence/need IS focused on Information Management and decision-making under a multidimensional perspective, i.e., geared towards the various organizational levels, since the Operational level to the Strategic level, taking into account the information needs associated with each player.

An information sharing theory perspective on willingness to share information in supply chains

Purpose

The quality of information sharing is of the utmost importance for supply chains (SCs). The purpose of this paper is to improve understanding of the human attitude: willingness to share, its antecedents and its role in improving information sharing quality.

Design/methodology/approach

Based on information sharing theory, a theoretical model and research hypotheses are developed. Data from 387 respondents were collected to test the hypotheses and model fit using structural equation modelling and mediation analysis. The impact of social-psychological factors and information technology (IT) infrastructure capability on willingness to share information and, consequently, its effect on information sharing quality were analysed using IBM SPSS Statistics, PROCESS and AMOS.

Findings

The statistical analysis showed a good model fit. Trust is the most important antecedent for willingness to share, while the impacts of commitment and reciprocity are also significant. Interestingly, power is not a significant antecedent of willingness. Life satisfaction is a significant precursor to willingness to share information, whereas surprisingly overall job satisfaction does not play a significant role.

Research limitations/implications

Cross-sectional data were used and the scope was limited to SCs.

Practical implications

Managers should be aware that trust, commitment and reciprocity with their SC partners influence the willingness to share information with varying effects. Access to proper IT capabilities increases willingness as does the life satisfaction. SC individuals who are happy with life are more willing. Interestingly, high power might get the sharer to share information albeit unwillingly.

Originality/value

The model provides a social-psychological understanding of the antecedents of human willingness to share information, which is crucial to sharing quality information. Overall, the social-psychological and IT factors model based on information sharing theory is statistically valid for the SC context.