The role of leadership in shared mental model convergence and team performance improvement: An agent-based computational model

A leadership model supporting maturation of high-performance translational teams

Despite understanding its impact on organizational effectiveness, practical guidance on how to train translational team (TT) leaders is lacking. Previously, we developed an evolutionary learning model of TT maturation consisting of three goal-directed phases: (1). team assembly (Formation); (2). conducting research (Knowledge Generation); and (3). dissemination and implementation (Translation). At each phase, the team acquires group-level knowledge, skills, and attitudes (KSAs) that enhance its performance. Noting that the majority of team-emergent KSAs are promoted by leadership behaviors, we examine the SciTS literature to identify the relevant behaviors for each phase. We propose that effective team leadership evolves from a hierarchical, transformational model early in team Formation to a shared, functional leadership model during Translation. We synthesized an integrated model of TT leadership, mapping a generic "functional leadership" taxonomy to relevant leadership behaviors linked to TT performance, creating an evidence-informed Leadership and Skills Enhancement for Research (LASER) training program. Empirical studies indicate that leadership behaviors are stable across time; to enhance leadership skills, ongoing reflection, evaluation, and practice are needed. We provide a comprehensive multi-level evaluation framework for tracking the growth of TT leadership skills. This work provides a framework for assessing and training relevant leadership behaviors for high-performance TTs.

Interruptions in healthcare: Modeling dynamic processes and effects at a team level

Interruptions are associated with increases in medical errors amongst healthcare professionals, yet interventions to reduce interruptions have not been widely successful. While interruptions can be problematic for the interruptee, they may be necessary for the interrupter to maintain patient safety. To understand the emergent effects of interruptions within a dynamic environment, we develop a computational model that describes how nurses make decisions about interruptions and the effects those decisions have at a team level. Simulations reveal the dynamic interplay between urgency, task importance, the cost of being interrupted and team efficiency, depending on the consequences of clinical or procedural error, and shed light on the ways that the risks from interruptions can be better managed.

Multilevel Methods and Statistics: The Next Frontier

The purpose of this article is to take stock of extant multilevel methodological and statistical work and highlight needed areas for future research. A basic overview of the history and progression of multilevel methods and statistics in the organizational sciences is provided, as well as a discussion of recent developments to summarize the current state of the science. The eight articles in the current feature topic are also summarized and integrated to depict several themes and directions for the next wave of multilevel methods and statistics. Last, to highlight what still needs to be accomplished in the field, several unresolved issues and future research topics are noted and an agenda related to future multilevel work is discussed.

Functional and Visionary Leadership in Self-Managing Virtual Teams

In this conceptual article, we present a theory of leadership in self-managing virtual teams. We describe leadership in this setting as a process that results in the creation, reinforcement, and evolution of shared mental models and shared norms that influence team member behavior toward the successful accomplishment of shared goals. We distinguish two types of leadership. We identify leadership that works within and reinforces existing models and norms to influence team contributions as “functional” leadership. We identify leadership that results in changes in models and norms as “visionary” leadership. We propose that successful self-managing virtual teams require both types of leadership and that they will exhibit a paradoxical combination of shared, distributed functional leadership complemented by strong, concentrated, and centralized visionary leadership and that visionary leadership is enabled by functional leadership in the form of substantive team member contributions.

Are Chinese Teams Like Western Teams? Indigenous Management Theory to Leapfrog Essentialist Team Myths

Our study analyzes a gap in research on Chinese and Western management teams, based on a broad literature review. We claim that prevalent theoretical perspectives in the management team literature might be biased toward a Western-centric view of team dynamics. This obscures alternative ways of understanding top teams encompassing Chinese cultural traditions. We outline how an essentialist team conceptualization leads to a paradox consisting of three mutually contradicting myths. Myth 1 implies that Western groups of managers comply with theoretically “ideal” team processes and characteristics. Myth 2 derives from research literature on Chinese teams claiming that team features are assumed absent or weak in China due to cultural particularities. Paradoxically, the same research tradition constructs another third myth by reporting that Chinese teams successfully comply with the Western ideal team model. The three coexisting myths point to a theoretical confounding of contextual mediators in team processes. We discuss how indigenous Chinese leadership theory and Chinese systems of philosophy give Chinese teams access to distinct and effective team processes to reach high-performance outcomes. This paper aims to open the rich possibilities of Chinese management and team practices to the cross-cultural context, and on return to novel understanding of Western teams beyond traditional essentialist theory anchors.

Outpacing the pandemic? A factorial survey on decision speed of COVID-19 task forces

Purpose

The purpose of this study is to determine how individual competencies, team collaboration and clear assignment of tasks and roles predict the decision speed of temporary task forces employed to handle the coronavirus disease 2019 (COVID-19) crisis.

Design/methodology/approach

This study analyzes COVID-19 task forces and bases of previous research on the performance of temporary teams and human and social capital literature. Linear multilevel regression is used with data from a factorial survey, covering six different continents, various industries and leadership levels from chief executive officers (CEOs) to specialist task force members.

Findings

The study reveals that all analyzed predictors (individual competencies, team collaboration and assignment of tasks and roles) are positively associated with the task force decision speed, with the individual competencies standing out in importance.

Practical implications

Team member selection is likely to be one of the first tasks necessary when such a temporary task force is created. Additionally, competent individuals might be successful even when not embedded in clear structures and even when not working in their own specialist roles.

Originality/value

The sudden pandemic outbreak of COVID-19 disrupted governments, corporations and individual people alike. As handling a pandemic is new for most involved people, and many such task forces are shown to be manned by personnel not formally trained in crisis management, this study's results represent important contributions to team performance, decision-making and crisis management literature in general. Furthermore, avenues for further research into the comparative analysis of predictors are revealed.

Workplace team resilience: A systematic review and conceptual development

Workplace team resilience has been proposed as a potential asset for work teams to maintain performance in the face of adverse events. Nonetheless, the research on team resilience has been conceptually and methodologically inconsistent. Taking a multilevel perspective, we present an integrative review of the workplace team resilience literature to identify the conceptual nature of team resilience and its unique value over and above personal resilience as well as other team concepts. We advance resilience research by providing a new multilevel model of team resilience that offers conceptual clarification regarding the relationship between individual-level and team-level resilience. The results of our review may form the basis for the development of a common operationalization of team resilience, which facilitates new empirical research examining ways that teams can improve their adversity management in the workplace.

Decision making in crisis

Despite recognition that emotions are present and salient during a crisis, traditional views of crisis decision making, such as crisis decision theory and naturalistic decision making, emphasize mainly the role of cognitive processes. Several recent crises illustrate individuals face complex, dynamic, and significant situations requiring decisions with which they are unfamiliar and/or lack experience. Moreover, dangerous and life-threatening situations activate negative emotions such as anger, regret, guilt, fear, disappointment, and shame, which may uniquely affect recursive associations with the immediate cognitive schema elicited after a crisis. Also consider individuals do not experience crises in a vacuum. Rather, they perceive, interpret, and assess information via interactions with others, thus creating collective crisis decision making as a substantive level of analysis. As such, we present a multilevel theoretical model examining the interactive role cognitions and emotions play in crisis decision making, and offer implications regarding individual and collective decisions during crises.

High-performance teams and job involvement: exploring the linkage to augment quality in Indian education and research

Purpose

Indian higher education (HE) is arguably “in the doldrums.” Conformity to minimum standards and requirements combined with ever-eroding quality is the serious threats. Many researchers have suggested adopting a functional approach in universities and developing greater autonomy and accountability to improve the situation. The purpose of this paper is to deliberate on the introduction of an integrated way of making teachers more involved in their profession with the intention of enhancing the quality of education and research.

Design/methodology/approach

The paper’s argument conceptualizes the possibilities of the Indian HE system benchmarking the concept of high-performance teams (HTPs) as practiced in the industry.

Findings

Taking the support from the extant literature, it is proposed that working in HTPs have the potential to elevate the involvement level of the faculty. Furthermore, it is suggested that through the implementation of HTPs in educational settings, teachers would also be able to develop their competencies in relation to research activities.

Originality/value

The model presented in the study has the potential to be empirically tested for its validity and reliability, which opens vistas for future research.

Developing Team Cognition: A Role for Simulation

STATEMENT

Simulation has had a major impact in the advancement of healthcare team training and assessment. To date, most simulation-based training and assessments focus on the teamwork behaviors that impact team performance, often ignoring critical cognitive, motivational, and affective team processes. Evidence from team science research demonstrates a strong relationship between team cognition and team performance and suggests a role for simulation in the development of this team-level construct. In this article, we synthesize research from the broader team science literature to provide foundational knowledge regarding team cognition and highlight best practices for using simulation to target team cognition.

Shared Authentic Leadership in Research Teams: Testing a Multiple Mediation Model

Research teams face complex leadership and coordination challenges. We propose shared authentic leadership (SAL) as a timely approach to addressing these challenges. Drawing from authentic and functional leadership theories, we posit a multiple mediation model that suggests three mechanisms whereby SAL influences team effectiveness: shared mental models (SMM), team trust, and team coordination. To test our hypotheses, we collected survey data on leadership and teamwork within 142 research teams that recently published an article in a peer-reviewed management journal. The results indicate team coordination represents the primary mediating mechanism accounting for the relationship between SAL and research team effectiveness. While teams with high trust and SMM felt more successful and were more satisfied, they were less successful in publishing in high-impact journals. We also found the four SAL dimensions (i.e., self-awareness, relational transparency, balanced processing, and internalized moral perspective) to associate differently with team effectiveness.

Mediators of ethical leadership and group performance outcomes

Purpose

The purpose of this paper is to examine the relationship between ethical leadership and group-level performance outcomes and show that group value congruence and group trust play pivotal mediating roles in the relationship between ethical leadership and work group performance outcomes.

Design/methodology/approach

To examine the proposed model, survey data from 116 branches of a baked goods and beverages chain located in Northern Taiwan were analyzed.

Findings

The results revealed that ethical leadership was positively and significantly related to group in-role performance and group helping behavior; the relationship was fully mediated by group value congruence and group trust after controlling for idealized influence leadership.

Research limitations/implications

This study features a cross-sectional study design, thus limiting the accuracy of inferences about causality.

Practical implications

The results of the current study revealed that ethical leadership behaviors enhance group trust. Hence, these leadership behaviors could be among the best and most appropriate practices to be implemented in China and Taiwan.

Originality/value

The data suggested that ethical leadership was associated with not only individual-level behavior but also group-level performance. Furthermore, this paper also uncovered the mediation mechanism through which ethical leadership enhances group performance.

Shaping the shared mental model: How leader humility helps teams to learn

Although an increasing amount of the leadership literature argues that leader humility is beneficial to team learning, few studies have examined this effect directly and, as such, little is known about why leader humility has such important effects or when these effects can be amplified or attenuated. Utilizing a survey of 305 employees on 89 teams, we found a positive relationship existing between leader humility and team learning. The results also indicated that a shared mental model was an important mechanism revealing why leader humility could stimulate team members to learn. In addition, we found that the learning effect stimulated by leader humility was much stronger on teams having a high collective promotion focus instead of a high collective prevention focus. Theoretical implications and managerial practices were also discussed.

Dynamic Modeling

Recent effort in organizational psychology and organizational behavior (OPOB) research has placed increasing emphasis on understanding dynamic phenomena and processes. This calls for more and better use of dynamic modeling in OPOB research than before. The goals of this review are to provide an overview of the general forms of dynamic modeling in OPOB research, discuss three longitudinal data analytic techniques for conducting dynamic modeling with empirical data [i.e., time-series-based modeling, latent-change-scores-based modeling, and functional data analysis (FDA)], and introduce various dynamic modeling approaches for building theories about dynamic phenomena and processes (i.e., agent-based modeling, system dynamics modeling, and hybrid modeling). This review also highlights several OPOB research areas to which dynamic modeling has been applied and discusses future research directions for better utilizing dynamic modeling in those areas.

Solving challenges in inter- and trans-disciplinary working teams: Lessons from the surgical technology field

INTRODUCTION

Engineering a medical technology is a complex process, therefore it is important to include experts from different scientific fields. This is particularly true for the development of surgical technology, where the relevant scientific fields are surgery (medicine) and engineering (electrical engineering, mechanical engineering, computer science, etc.). Furthermore, the scientific field of human factors is important to ensure that a surgical technology is indeed functional, process-oriented, effective, efficient as well as user- and patient-oriented. Working in such trans- and inter-disciplinary teams can be challenging due to different working cultures. The intention of this paper is to propose an innovative cooperative working culture for the interdisciplinary field of computer-assisted surgery (CAS) based on more than ten years of research on the one hand and the interdisciplinary literature on working cultures and various organizational theories on the other hand.

METHODOLOGY

In this paper, a retrospective analysis of more than ten years of research work in inter- and trans-disciplinary teams in the field of CAS will be performed. This analysis is based on the documented observations of the authors, the study reports, protocols, lab reports and published publications. To additionally evaluate the scientific experience in an interdisciplinary research team, a literature analysis regarding scientific literature on trans- and inter-disciplinarity was performed. Own research and literature analyses were compared.

RESULTS

Both the literature and the scientific experience in an interdisciplinary research team show that consensus finding is not always easy. It is, however, important to start trans- and interdisciplinary projects with a shared mental model and common goals, which include communication and leadership issues within the project teams, i.e. clear and unambiguous information about the individual responsibilities and objectives to attain. This is made necessary due to differing leadership cultures within the cooperating disciplines. Another research outcome is the relevance of a cooperative learning culture throughout the complete duration of the project. Based on this cooperation, new ideas and projects were developed, i.e. a training concept for surgical trainers including technological competence for surgeons.

DISCUSSION

An adapted innovative paradigm for a cooperating working culture in CAS is based on a shared mental model and common goals from the very beginning of a project.

CONCLUSIONS

All actors in trans- and inter-disciplinary teams need to be interested in cooperation. This will lead to a common view on patients and technology models.

A Conceptual Review of Emergent State Measurement

Team research increasingly incorporates emergent states as an integral mediator between team inputs and outcomes. In conjunction with this, we have witnessed a proliferation and fragmentation of measurement techniques associated with emergent states. This inconsistency in measurement presents a problem for scientists and practitioners alike. For the scientist, it becomes difficult to better understand the nature and effects of various emergent states on team processes and outcomes. For the practitioner, it complicates the process of measurement development, selection, and implementation. To address these issues, we review the literature on emergent states focusing on various measurement strategies, to better unpack best practices. In so doing, we highlight existing research that suggests innovative solutions to the conceptual, methodological, and logistical problems that consistently plague emergent state research. Our aim is to enhance emergent state theory by applying psychometric principles to the measurement techniques associated with them.

Leadership: A communicative perspective

This paper reviews the literature on communication in organizations most relevant to the study of leadership. Although leadership communication research has a history of significant overlap with leadership psychology, the value commitments of a communicative orientation now find expression in a large body of extant literature that this paper reviews. These value commitments, which cross several theoretical paradigms, serve as the organizing framework for this paper. The paper concludes with a research agenda for future leadership communication research.

Advancing Multilevel Research Design

Multilevel theory and research have advanced organizational science but are limited because the research focus is incomplete. Most quantitative research examines top-down, contextual, cross-level relationships. Emergent phenomena that manifest from the bottom up from the psychological characteristics, processes, and interactions among individuals—although examined qualitatively—have been largely neglected in quantitative research. Emergence is theoretically assumed, examined indirectly, and treated as an inference regarding the construct validity of higher level measures. As a result, quantitative researchers are investigating only one fundamental process of multilevel theory and organizational systems. This article advances more direct, dynamic, and temporally sensitive quantitative research methods designed to unpack emergence as a process. We argue that direct quantitative approaches, largely represented by computational modeling or agent-based simulation, have much to offer with respect to illuminating the mechanisms of emergence as a dynamic process. We illustrate how indirect and direct approaches can be complementary and, appropriately integrated, have the potential to substantially advance theory and research. We conclude with a set of recommendations for advancing multilevel research on emergent phenomena in teams and organizations.