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Azeem MU, De Clercq D, Haq IU. How employees leverage psychological capital and perform, even in the presence of rude co-workers: an empirical study from Pakistan. INTERNATIONAL JOURNAL OF ORGANIZATIONAL ANALYSIS 2022. [DOI: 10.1108/ijoa-04-2022-3227] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Purpose
This study aims to unpack the link between co-worker incivility and job performance, by detailing a mediating role of psychological detachment and a moderating role of psychological capital.
Design/methodology/approach
The research hypotheses are tested with three-wave, time-lagged data collected from Pakistani-based employees and their supervisors.
Findings
An important reason that disrespectful co-worker treatment curtails job performance, with respect to both in-role and extra-role work efforts, is that employees detach from their work environment. This mediating role of psychological detachment is less salient to the extent that employees possess high levels of psychological capital.
Practical implications
For organizations, this study pinpoints a key mechanism, a propensity to distance oneself from work, by which convictions that co-workers do not show respect direct employees away from productive work activities. This study also shows how this mechanism can be subdued by ensuring that employees exhibit energy-enhancing personal resources.
Originality/value
This study expands extant research on the dark side of interpersonal co-worker relationships by revealing pertinent factors that explain why and when co-worker incivility can escalate into diminished performance-enhancing activities.
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Ma Z, Song L, Huang J. How Peer Abusive Supervision Affects Sales Employees’ Customer Knowledge Hiding: The Roles of Rivalry and Schadenfreude. Psychol Res Behav Manag 2022; 15:1067-1083. [PMID: 35527796 PMCID: PMC9076003 DOI: 10.2147/prbm.s359360] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/25/2022] [Accepted: 04/22/2022] [Indexed: 11/23/2022] Open
Affiliation(s)
- Zhuang Ma
- International Business School, Chongqing Technology and Business University, Chongqing, People’s Republic of China
| | - Linpei Song
- School of Business Administration, Gachon University, Seongnam-si, South Korea
- Correspondence: Linpei Song, School of Business Administration, Gachon University, Seongnam-si, South Korea, Tel +86 13840033660, Email
| | - Jun Huang
- School of Economics and Management, Southwest University, Chongqing, People’s Republic of China
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