Mitzel LD, Possemato K, Smith AR, Seifert CA, Ramon AE, Grewal H. Understanding Who Uses Whole Health Services: A Program Evaluation.
Glob Adv Health Med 2022;
11:2164957X221103550. [PMID:
35601467 PMCID:
PMC9121453 DOI:
10.1177/2164957x221103550]
[Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 07/30/2021] [Accepted: 05/11/2022] [Indexed: 11/17/2022] Open
Abstract
Background
The Veterans Health Administration is rolling out a Whole Health system of care as part of an enhanced focus on proactive, person-centered healthcare.
Objective
Our program evaluation seeks to characterize what Veterans use Whole Health services, for what diagnoses they are seeking Whole Health services, and to examine "high utilizers" of Whole Health services.
Methods
Data were collected on 174 Veterans using Whole Health services from December 2018 through March 2020 and consisted of chart review and self-report data.
Results
Women were more likely than men Veterans to use individual only Whole Health services. High utilizers (the top 30% of the sample in Whole Health services used) were more likely to attend groups than the remainder of the sample.
Conclusion
Future work should examine the community-building aspects of Whole Health and ways to create group programming tailored to women Veterans.
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