Children's and parents' perceptions of care during the peri-radiographic process when the child is seen for a suspected fracture

Parent's perceptions of paediatric care in two radiology departments within Johannesburg, South Africa

BACKGROUND

A referral to the Radiology department may be a very frightening, and at times a stressful experience for a child and their parents. The radiographer plays an important role as a healthcare professional to simultaneously produce high-quality diagnostic X-ray images and facilitate a high standard of care in a limited timeframe.

METHODS

The purpose of this qualitative, phenomenological study was thus to explore and describe parents' perceptions of paediatric care in two Radiology departments within Gauteng. A total of 12 semi-structured individual interviews were conducted with parents, until data saturation was achieved.

RESULTS

Braun and Clarke's six-step thematic analysis was used which unveiled three themes: 1) Recognition of overall positive, high standard of care received by paediatrics who underwent an X-ray examination 2) Limitations prohibiting a caring environment 3) The need for parent-centered paediatric care through the implementation of Family Centered Care (FCC).

CONCLUSION

Overall, there was positive feedback from the parents' perspectives and general satisfaction with the quality of care received by the child whilst in the Radiology department. Although there were some negative categories particularly referring to an unknown environment, parents overall appreciated the qualities of caring and effective communication that the radiographers displayed during their visit.

IMPLICATIONS FOR PRACTICE

The lack of literature regarding parents' perceptions of paediatric care within the context of radiography led to the current study. Recommendations for future best practice would be incorporating the concept of FCC within the curriculum of the radiography degree to improve overall patient and parent satisfaction.

Communication during children's X-ray procedures and children's experiences of the procedure: A scoping review

INTRODUCTION

Communication is a central part of radiological procedures and influences children's experiences. Previous research concentrates on communication and experiences during complex radiological procedures such as magnetic resonance imaging (MRI). Less is known about the communication that occurs with children undergoing procedures, such as non-urgent X-ray procedures, or the impact communication has on a child's experience.

OBJECTIVES

This scoping review examined evidence relating to the communication which occurs between children, parents and radiographers during children's X-ray procedures and how children experience undergoing X-ray procedures.

KEY FINDINGS

The comprehensive search identified eight papers. Evidence shows that radiographers dominate communication during X-ray procedures, with their communication in many cases being instructional, closed and limiting the opportunities for children to be involved. Evidence indicates that radiographers have a role in facilitating children in actively engaging in communication during their procedure. The papers that sought children's first-hand experiences highlight children's mainly positive experiences of having an X-ray, and the importance of informing children about their X-ray before and during the procedure.

CONCLUSIONS

The scarcity of literature highlights a need for research exploring communication during children's radiological procedures and children's first-hand experiences of undergoing these procedures. Findings highlight a need for an approach that recognises the importance of dyadic (radiographer and child), and triadic (radiographer, parent and child) communication opportunities during an X-ray procedure.

IMPLICATIONS FOR PRACTICE

This review highlights a need for an inclusive and participatory approach to communication that recognises children's voice and agency in X-ray procedures.

Diagnostic radiographers' experiences when interacting with the custodians of paediatric patients presenting for general radiographic imaging

INTRODUCTION

Radiographic imaging of children presents several complexities, one of which includes their reliance on an adult to take care of them. Literature reports on investigations that focused on interactions of healthcare professionals with children and their parents or guardians in the healthcare setting, but little is known about radiographers' interactions with different custodians of paediatric patients. This study sought to explore and describe the experiences of radiographers with the different custodians of paediatric patients and assess how these custodians contribute to the outcomes of radiographic examinations.

METHODS

A qualitative, exploratory descriptive design was undertaken. Purposive sampling was used to select 25 radiographers from four health institutions in the Tshwane region of South Africa. Semi-structured interviews, audiotapes and field notes were used to collect data. Qualitative content analysis was used to analyse the transcribed data.

RESULTS

The following three themes emerged, namely; a) communication with different custodians, b) a radiographer's role in suspected physical abuse (SPA) and c) radiographers' responsibilities and associated radiation concerns.

CONCLUSION

Radiographers experienced different communication and interaction challenges in the imaging department with various custodians of paediatric patients. These impacted service deliveries. The paediatric patient's reaction in the imaging room might further affect the interaction between the radiographer and the custodian.

IMPLICATIONS FOR PRACTICE

There is a need for further studies that explore the concerns that radiographers have regarding their limited role in SPA. In addition, the study also adds to increasing awareness of both health professionals and the general public on radiation protection and safety.

The concept of caring amongst first year diagnostic radiography students: Original research

Student radiographers start their work integrated learning from their first year of studying and they are in constant contact with patients. Based on this interaction, it is imperative for all diagnostic radiography students to be caring professionals. The purpose of this study was to gain an understanding of caring amongst diagnostic student radiographers by exploring and describing their experiences of caring in the clinical environment. A qualitative, exploratory, descriptive and contextual research design was utilized. Focus group interviews were conducted with first year diagnostic radiography students. Purposive sampling was used to ensure information rich data was obtained. In keeping with qualitative research, participants were interviewed until data saturation was reached. Appreciative inquiry was used as an interview technique to encourage storytelling and to engage in narrative - rich communication. The 4-D model of appreciative inquiry, namely; Discovery, Dream, Destiny and Design, formed the basis for the interview questions. Data was analysed and coded and themes were created based on the interpretation of the data. Three themes were identified as being; caring as an integral part of a career choice, unpreparedness for interpersonal interactions and barriers and enablers for the development of a caring identity. Participants expressed an idealistic vision of what caring means to them as a student radiographer. Participants felt unprepared for their daily interpersonal interactions with patients and other staff. Recommendations to radiography educators would be to engage in more role-playing exercises, reflective practices and peer discussions.