1
|
Küster-Boluda A, Vila-López N, Küster-Boluda I. A century of research on complaints: longitudinal bibliometric analysis of WoS (1900–2019). TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE 2022. [DOI: 10.1080/14783363.2022.2030213] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/19/2022]
Affiliation(s)
- Amparo Küster-Boluda
- Faculty of Economics, Marketing, University of Valencia, Avda Tarongers sn 46022, Valencia, Spain
| | - Natalia Vila-López
- Faculty of Economics, Marketing, University of Valencia, Avda Tarongers sn 46022, Valencia, Spain
| | - Inés Küster-Boluda
- Faculty of Economics, Marketing, University of Valencia, Avda Tarongers sn 46022, Valencia, Spain
| |
Collapse
|