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Citation(s) in
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8
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For:
Jagdev H
, Bradley P, Molloy O.
A QFD based performance measurement tool.
COMPUT IND
1997. [DOI:
10.1016/s0166-3615(97)00041-9
]
[
Citation(s) in
RCA
: 15
]
[
Impact Index Per Article: 0.6
]
[
Reference Citation Analysis
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[Indexed: 10/18/2022]
Number
Cited by Other Article(s)
1
Business Process Reengineering driven by customer value: a support for undertaking decisions under uncertainty conditions.
COMPUT IND
2015. [DOI:
10.1016/j.compind.2015.01.001
]
[
Citation(s) in
RCA
: 17
]
[
Impact Index Per Article: 1.9
]
[
Reference Citation Analysis
]
[
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]
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[Indexed: 11/19/2022]
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2
A methodology for supporting requirement management tools (RMt) design in the PLM scenario: An user-based strategy.
COMPUT IND
2014. [DOI:
10.1016/j.compind.2014.05.001
]
[
Citation(s) in
RCA
: 15
]
[
Impact Index Per Article: 1.5
]
[
Reference Citation Analysis
]
[
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]
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[Indexed: 10/25/2022]
Abstract
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3
Glykas MM
. Effort based performance measurement in business process management.
KNOWLEDGE AND PROCESS MANAGEMENT
2011. [DOI:
10.1002/kpm.364
]
[
Citation(s) in
RCA
: 26
]
[
Impact Index Per Article: 2.0
]
[
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[Indexed: 11/05/2022]
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4
Quality function deployment and its extensions.
INTERNATIONAL JOURNAL OF QUALITY & RELIABILITY MANAGEMENT
2010. [DOI:
10.1108/02656711011054524
]
[
Citation(s) in
RCA
: 62
]
[
Impact Index Per Article: 4.4
]
[
Reference Citation Analysis
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[Indexed: 11/17/2022]
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5
Shahin A
, Zairi M. Kano model: A dynamic approach for classifying and prioritising requirements of airline travellers with three case studies on international airlines.
TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE
2009. [DOI:
10.1080/14783360903181867
]
[
Citation(s) in
RCA
: 48
]
[
Impact Index Per Article: 3.2
]
[
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[Indexed: 10/20/2022]
Abstract
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6
Integration of CRM and QFD.
TQM JOURNAL
2008. [DOI:
10.1108/09544780810842910
]
[
Citation(s) in
RCA
: 19
]
[
Impact Index Per Article: 1.2
]
[
Reference Citation Analysis
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[Indexed: 11/17/2022]
Abstract
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7
Tangen S
. Demystifying productivity and performance.
INTERNATIONAL JOURNAL OF PRODUCTIVITY AND PERFORMANCE MANAGEMENT
2005. [DOI:
10.1108/17410400510571437
]
[
Citation(s) in
RCA
: 191
]
[
Impact Index Per Article: 10.1
]
[
Reference Citation Analysis
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[Indexed: 11/17/2022]
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8
Tangen S
. Performance measurement: from philosophy to practice.
INTERNATIONAL JOURNAL OF PRODUCTIVITY AND PERFORMANCE MANAGEMENT
2004. [DOI:
10.1108/17410400410569134
]
[
Citation(s) in
RCA
: 165
]
[
Impact Index Per Article: 8.3
]
[
Reference Citation Analysis
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[Indexed: 11/17/2022]
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