Prigent H, Roche N, Guillon B, Hurand A, Moreau B, Dufresne JP, Ravaud JF, Lofaso F. Toll motorway accessibility for wheelchair users: a survey.
Clin Rehabil 2008;
22:812-5. [PMID:
18728134 DOI:
10.1177/0269215508091454]
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Abstract
OBJECTIVE
To identify difficulties encountered by wheelchair users who travel on toll motorways, with the goal of defining areas for improvement.
DESIGN
Survey. After observing a wheelchair user travelling on a toll motorway and using the associated services, we designed a self-questionnaire on perceptions by wheelchair users of toll motorway accessibility.
SETTING
Toll motorway and rehabilitation hospital in France.
SUBJECTS
We recruited 167 wheelchair users by advertisement and, to assess selection bias, 19 consecutive outpatients who visited our hospital's wheelchair showroom.
INTERVENTION
None.
RESULTS
Of the 186 included subjects, 91 (49%) were used to driving independently on toll motorways. Among them, only 16% used automatic toll booths and 32% reported difficulties at toll booths. Furthermore, 53% routinely asked for help at filling stations, and only 27% were aware of the availability of a free-of-charge assistance service for disabled people at some filling stations. Among the 186 toll motorway users, only 84 (45%) reported never encountering difficulties in lay-bys; 162 (87%) felt that toilet accessibility was the most important feature of lay-bys and 143 (77%) preferred the locked toilets reserved for disabled people.
CONCLUSION
Wheelchair users reported difficulties on toll motorways that could be corrected fairly easily.
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