The impact of trust on cooperative membership retention, performance, and satisfaction: an exploratory study

Trust, performance and level of happiness of healthcare employees in the presence of authentic leadership

BACKGROUND

Authentic leadership (AL) is an interesting topic in the organizational behavior literature that has attracted the attention of researchers since the last decade.

OBJECTIVES

This research examines the employee-centered aspect among AL, trust, happiness at work and individual performance through a sequential mediating approach.

METHOD

Data was collected from 435 healthcare professionals working in various hospitals in Pakistan. AL-independent variables were measured and the trust mediating variables were assessed through a questionnaire. The level of happiness at work and IP-dependent variables were measured through a survey.

RESULTS

The results revealed a significant and positive effect of AL on the individual performance that is connected both directly and indirectly through mediating effects of trust and happiness at work. Furthermore, the results showed that AL created a trustworthy atmosphere among the workers that enhanced employee's happiness at work and, subsequently, improved their job performance and motivation.

CONCLUSION

This research delivers new and important results as, one the one hand, it depends on the sequential mediating effects of constructs whereas, on the other hand, it integrates four important variables in one model. Theoretical and practical implications along with future recommendations were presented for organizational management.

An Agricultural Supply Chain Coordination Model: The Case of Trinity Comprehensive Cooperation Organization in China

Farmer cooperatives play a significant role in increasing farmers’ income, ensuring food security, and maintaining supply chain stability. While the number of cooperatives in China has increased rapidly in recent years, it is challenge for many small-scale cooperatives in China to achieve high performance due to resource and scale constraints. Taking Rui’an Meiyu’s Trinity Comprehensive Cooperation Organization as an example, this paper makes improvement to the original Trinity Comprehensive Cooperation Model and innovatively proposes a new practicable model called “three areas of cooperation with multiple bodies” for small-scale cooperatives to adopt. According to our research, the following features have been identified: first, the formation motivations of the new model include four different aspects, and the formation process of it includes three specific steps. Second, the resource integration mechanism of the new model is composed of production coordination optimization, supply and marketing platform restructuring, and credit capital guarantees. Third, the new cooperative model can increase economic benefits and simultaneously promote sustainable agricultural development. This study further complements the literature on the Trinity Comprehensive Cooperation Model and offers many managerial and academic implications for cooperative members and policy-makers.

Interorganizational Cooperation and Social Capital Formation among Social Enterprises and Social Economy Organizations: A Case Study from the Region of Attica, Greece

Measuring social capital has been a challenging task over the past few decades, and, still, many of its dimensions and manifestations have not been thoroughly or evidently explored. The possible causes may be the ever-changing evolutionary perspectives that take place within the various levels of analysis—micro, meso, and macro—or within the various settings, where some of its core dimensions—bonding, bridging, and linking—are developed, or even among the contexts where its core determinants and features—trust, norms, connections, ties, etc.—are observed. Having in mind the various streams of research and theoretical discourses on social capital formation, this paper aims to surface the identification of the possible evidence on the formation of social capital among social economy organizations, and particularly among social enterprises. In doing so, it aims to explore the relational and cognitive features that drive social enterprises in their interorganizational cooperation with other social enterprises and third-sector organizations. The findings suggest that the central components of social capital, such as the sharing of common values, trust, reciprocity, and trustworthiness, are among those features that were valued most among the participants in the survey during their cooperation and engagement in common activities with other organizations.

The influence of emotional intelligence on team cohesion and the mediating effects of self-efficacy and trust: time-lagged approach

Purpose

Using the input-mediator-output-input (IMOI) model, this paper aims to use longitudinal data to test team level self-efficacy and trust as mediators in the relationship between team emotional intelligence (EI) and team cohesion (TC) and examine the relationship between TC and team performance.

Design/methodology/approach

In an experimental design, 347 senior business students (84 teams) played a simulation game for 12 weeks. The authors collected data at three different time points to avoid reverse causal effects in the mediation relationship.

Findings

As hypothesized, trust and self-efficacy mediate the relationship between EI and TC. Moreover, TC is a strong and significant predictor of team performance.

Research limitations/implications

The authors measured most variables using a self-reported survey, which can cause common method bias, and the authors used a business simulation game for the team task with student participants, which may limit the generalizability of the findings to other team contexts or populations.

Practical implications

When forming work teams, managers should consider levels of EI and self-efficacy because they facilitate the development of trust and TC, which, in turn, lead to improved performance.

Originality/value

This study contributes to the literature on EI and TC by revealing the mediating effects of trust and self-efficacy and contributes to the team literature by leveraging the IMOI model to explicate the mediation effects. This study’s longitudinal study design clarifies the causal relationship among EI, trust and self-efficacy and TC, thereby eliminating reverse causation concerns.

Agricultural cooperatives participating in vegetable supply chain integration: A case study of a trinity cooperative in China

Supply chain integration plays an important role in the development of the vegetable industry in terms of vegetable quality, vegetable safety, and vegetable security in rural China. This paper explores how agricultural cooperatives integrate the vegetable supply chain by taking a trinity cooperative as an example in China. It explains the translation concatenation of supply chain integration for this cooperative by constructing actor networks in four development stages, including the seed stage, start-up stage, development stage, and mature stage. The findings show that supply chain integration in production cooperation, supply & sales cooperation, and credit cooperation is a useful trinity cooperative model of supply chain integration for investigating vegetable supply chain integration through internal integration and external integration. This paper suggests that cooperatives in the vegetable supply chain should facilitate close coordination among different shareholders and further improve the efficiency of supply chain integration. The government should provide training opportunities and funding to encourage cooperatives to participate in supply chain integration within the vegetable industry.

Agricultural co-operatives participating in supply chain integration in China: A qualitative comparative analysis

Agro-food supply chain integration (ASCI) plays a growingly important role in the stable and sustainable development of agriculture. However, it is challenging for core firms to integrate the small-scale and scatted farmers due to complex transaction processes and volatile relationships in China. Agricultural co-operatives are organizations that unite farmers' power and help them achieve economic benefits. Our research focuses on ASCI from the perspective of co-operatives. A comprehensive cooperative framework, including trinity co-operatives and trinity federations, is conducted to figure out the position and process of agricultural co-operatives in ASCI, while QCA provides detailed collaborative patterns for agricultural co-operatives to adopt. Results show that agricultural co-operatives can achieve high economic and social/environmental performance when participating in ASCI. This study further completes the ASCI literature and offers many managerial and academic implications to co-operatives' members and policy-makers.

Beyond Diversity: Focusing on and Enhancing Inclusion in the Society for Epidemiologic Research

Increasing diversity and inclusion among organizational membership has become a focus for many professional societies, including the Society for Epidemiologic Research (SER). In this issue of the Journal, DeVilbiss et al. (Am J Epidemiol. 2020:189(10):998-1010) assessed dimensions of diversity and inclusion within SER to provide baseline data for future evaluations of Society initiatives. In our response, we note that diversity in SER appears strong but there is lag with regard to inclusion. We also highlight some of the major weaknesses of this study that hinder efforts to accurately evaluate inclusion within SER. There is a need to more concretely define inclusion and think broadly about how measures of inclusion should be operationalized in future surveys. Additional limitations of the study include its limited generalizability to the wider SER membership and the lack of questions about barriers to inclusion in SER activities. We conclude with recommendations for SER and other professional societies based on prior literature evaluating successful diversity and inclusion efforts. We also propose a conceptual model to assist with operationalizing and directing future analyses of inclusion measures. It is essential that SER move beyond efforts around diversity to focus on measuring and enhancing inclusion.

Developing a conceptual framework for the co-operative and mutual enterprise business model

The co-operative and mutual enterprise business model represents a unique type of organisation that has a dual purpose focused on both economic and social goals. For nearly two centuries it has played an important role in economic development, job creation and addressing market failures. However, despite its potential importance to economic development it has been largely ignored within the mainstream economics and management literature. This paper provides an overview of the nature of the co-operative and mutual enterprise business model and also proposes a business model framework or ‘canvas’ that can be used for research, teaching and strategic analysis.

Neural Responses to Truth Telling and Risk Propensity under Asymmetric Information

Trust is multi-dimensional because it can be characterized by subjective trust, trust antecedent, and behavioral trust. Previous research has investigated functional brain responses to subjective trust (e.g., a judgment of trustworthiness) or behavioral trust (e.g., decisions to trust) in perfect information, where all relevant information is available to all participants. In contrast, we conducted a novel examination of the patterns of functional brain activity to a trust antecedent, specifically truth telling, in asymmetric information, where one individual has more information than others, with the effect of varying risk propensity. We used functional magnetic resonance imaging (fMRI) and recruited 13 adults, who played the Communication Game, where they served as the "Sender" and chose either truth telling (true advice) or lie telling (false advice) regarding the best payment allocation for their partner. Our behavioral results revealed that subjects with recreational high risk tended to choose true advice. Moreover, fMRI results yielded that the choices of true advice were associated with increased cortical activation in the anterior rostral medial and frontopolar prefrontal cortices, middle frontal cortex, temporoparietal junction, and precuneus. Furthermore, when we specifically evaluated a role of the bilateral amygdala as the region of interest (ROI), decreased amygdala response was associated with high risk propensity, regardless of truth telling or lying. In conclusion, our results have implications for how differential functions of the cortical areas may contribute to the neural processing of truth telling.

Theoretical and methodological framework for the qualitative validation of an explanatory model of social responsibility in cooperatives societies

Purpose

– The purpose of this paper is to address a theoretical and methodological framework to validate a model for explaining social responsibility in cooperative societies.

Design/methodology/approach

– A qualitative methodology based on the assessment and agreement of an expert panel has been used. More exactly, a Delphi technique will help achieve agreement about the set of indicators previously defined and to get a single and agreed definition.

Findings

– The results consist of a consensus scale for each variable of the proposed model. This unanimity in the opinions about the final result will be the basis for further quantitative treatment of the proposed conceptual model.

Research limitations/implications

– Limitations derive from the initial state of the study and the need to practical analysis.

Practical and social implications

– Cooperative societies could have a way to analyze their position related to social responsibility. In general, contributions to social responsibility have improved, in particular, in the field of these entities.

Originality/value

– The paper contributes to properly measure the variables of the conceptual model. The main variable of analysis, called Orientation to Social Responsibility in Cooperatives (OSRCOOP), is not directly observable, and it is necessary to measure it through a set of indicators. Likewise, with the other strategic variables with which OSRCOOP is related to the model proposed (member satisfaction, innovation, quality of service and cooperative outcome or performance).

Development and Construct Validation of the German Workplace Trust Survey (G-WTS)

In research on trust in the organizational context, there is some agreement evolving that trust should be measured with respect to various foci. The Workplace Trust Survey (WTS) by Ferres (2002) provides reliable assessment of coworker, supervisor, and organizational trust. By means of a functionally equivalent translation, we developed a German version of the questionnaire (G-WTS) comprising 21 items. A total of 427 employees were surveyed with the G-WTS and questionnaires concerning several work-related attitudes and behaviors and 92 of these completed the survey twice. The hypothesized three-dimensional conceptualization of organizational trust was confirmed by confirmatory factor analysis. The G-WTS showed good internal consistency and retest reliability values. Concerning convergent validity, all of the three G-WTS dimensions positively predicted job satisfaction. In terms of discriminant validity, Coworker Trust enhanced group cohesion; Supervisor Trust fostered innovative behavior, while Organizational Trust was associated with affective commitment. Theoretical and practical contributions as well as opportunities for future research with the G-WTS are discussed.

A broader view on vertical coordination: lessons from German pork production

In the literature it is often hypothesised that contracts and vertical integration are of paramount importance for the future competitiveness of meat supply chains. The continued coexistence of two different types of pork production chains throughout the world - less integrated systems in, for instance, many Western European countries and stricter coordinated systems based on contracts and vertical integration in countries such as the U.S.A. and Denmark - is rarely discussed in the agribusines literature. Some authors expect a trend towards more intense vertical coordination and consider the loose relationships in some European markets as an obsolescent model. Based on an overview of theoretical approaches towards the organisation of meat supply chains, we confront the contract and integration hypothesis with current developments at the slaughterhouse level and in quality assurance systems as well as results from a recent survey among German pig producers concerning their attitudes towards contracts. A binary logit regression is carried out to test for the determinants of contracting decisions. Cluster analysis reveals four groups of farmers with very different attitudes, from inveterate antagonists to contract supporters. In conclusion, reflections on TCE indicate the long-term viability of slaughter pig markets with a low degree of vertical coordination, which may have efficiency advantages over more integrated meat supply chains. This argument is supported by the results of a large-scale survey among German pig producers, who strongly reject the notion of engaging in contracts with slaughterhouses. In this situation, trust management can be considered a suitable instrument for gaining some of the advantages usually attributed to contracts. Trust-building instruments should be integrated into a broader approach of supplier relationship management.

Relationship quality in agri-food chains: Supplier management in the German pork and dairy sector

In this paper we develop a measurement scale for relationship quality in procurement which provides a management tool for agribusiness companies to evaluate their supply chain basis. In agribusiness, processors are often confronted with thousands of small farmer-suppliers. According to findings from several research streams, we argue that relationship quality must be conceptualised as a construct comprising satisfaction, trust, and commitment. We test our model for the German dairy and pork chains, thereby providing new insights into the critical success factors of initiating and maintaining relationships with agricultural suppliers. Relationship quality is determined by a number of factors. Though there are differences between the industries in question, we find some parallels in the factors explaining relationship quality. It is surprising that farmer orientation of the processor and perception of management competence by the farmer are more important than price satisfaction. Thus, understanding farmers' problems as well as better communication with the supplier are more relevant than the perceived price. Moreover, the data show that relationship quality affects willingness to co-operate more closely with the processor. Buyer-switching-behaviour can be reduced significantly. From these findings we draw some advice for processors to improve collaboration by means of supplier relationship management.