Pardo-Hernández A, Navarro-Royo C, Arguedas-Sanz R, Albeniz-Lizarraga C, Morón-Merchante J. [Barriers and challenges of the functional healthcare risk management units in hospitals of Madrid health service].
ACTA ACUST UNITED AC 2014;
29:84-91. [PMID:
24380731 DOI:
10.1016/j.cali.2013.11.002]
[Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/03/2013] [Revised: 10/21/2013] [Accepted: 11/08/2013] [Indexed: 10/25/2022]
Abstract
OBJECTIVE
To identify the barriers and challenges for the effective development of risk management units in hospitals of the Madrid Health Service.
MATERIAL AND METHODS
Descriptive cross-sectional study aimed at the management teams and members of the functional units of 31 hospitals in the Madrid Health Service. A self-administered questionnaire requesting answers in free text was used, identifying up to five barriers and challenges, and their prioritization by awarding from 1-5 points according to their importance. A discourse analysis was then conducted, grouping common themes and sorting them according to their score.
RESULTS
The overall response rate was 94%. The most frequently identified barriers were lack of time (21%), inadequate safety culture (13%), lack of publication of their activities (10%), and lack of training (10%). The most important challenge was developing the training (18%), followed by improving the culture (17%), communication of safety activities (11%), and achieve leadership from the managers of the services (11%).
CONCLUSIONS
According to the study conditions, the main identified barrier identified was the lack of available time, and the principal challenge found was promoting a proactive learning culture.
Collapse