Cashing in on innovation: a taxonomy of FinTech

Is green FinTech reshaping the finance sphere? Unravelling through a systematic literature review

The revolutionary and transformative potential of FinTech has led to the Green Digital Finance Alliance, noting the dawn of a new era of FinTech-"the green FinTech", yet, surprisingly, the scholarly exploration surrounding climate finance in general and green FinTech and climate FinTech remains restrained. In our attempt to decode the intricate interlinkage between green finance and FinTech, the study wrestles with the theoretical complexity of the "green FinTech" concept through a systematic review of relevant studies and conceptual mapping. We develop a comprehensive grasp of the concept, how to leverage it to combat the pressing climate crisis, and its implications for the FinTech segment-the first of its kind in the scanty green FinTech literature. Based on the PRISMA analysis, we find that green FinTech promotes a green economy through its manifold impact on all aspects of the finance sphere, thereby channelling climate finance and promoting sustainability. It has the power to heighten inclusivity, disclosure, trust, and democratisation, thus reducing information asymmetry and greenwashing. Hence, FinTech integration can be game-changing in eliminating the hurdles before conventional green finance. However, the literature remains fragmented, along with a young, growing green FinTech market. Therefore, this study proposes a framework for future researchers by providing a holistic research agenda to fully integrate "green FinTech" into practical real-world applications.

What determines FinTech success?-A taxonomy-based analysis of FinTech success factors

Value creation in the financial services sector has been fundamentally transformed by digitally born financial technology (FinTech) companies. FinTech companies synthesize information systems with financial services. Given its disruptive power, the FinTech phenomenon has received great attention in academic research, practice, and media. Still, limited systematic research provides a structure and holistic view of FinTechs' success. Aiming to enhance understanding of the factors enabling FinTech success, we classify success factors across extant scientific literature on distinct FinTech business model archetypes. Our analysis reveals that the "cost-benefit dynamic of the innovation," "technology adoption," "security, privacy, and transparency," "user trust," "user-perceived quality," and "industry rivalry" are crucial factors for FinTech success and can be seen as "grand challenges" for the FinTech ecosystem. In addition, we validate and discuss our findings with real-world examples from the FinTech industry and two interviews with stakeholders from the FinTech ecosystem. Our study contributes to the knowledge of FinTechs by providing a classification system of success factors for practitioners and researchers.

Supplementary Information

The online version contains supplementary material available at 10.1007/s12525-023-00626-7.

A Review of Blockchain in Fintech: Taxonomy, Challenges, and Future Directions

The primary purpose of this paper is to bridge the technology gap between Blockchain and Fintech applications. Blockchain technology is already being explored in a wide number of Fintech sectors. After creating a unique taxonomy for Fintech ecosystems, this paper outlines a number of implementation scenarios. For each of the industries in which blockchain is already in use and has established itself as a complementary technology to traditional systems, we give a taxonomy of use cases. In this procedure, we cover both public and private blockchains. Because it is still believed to be in its infancy, especially when it comes to financial use cases, blockchain has both positive and negative aspects. As a result, it is critical to be aware of all of the open research issues in this field. Our goal is to compile a list of open research challenges related to various aspects of the blockchain’s protocol and application layers. Finally, we will provide a clear understanding of the applications for which blockchain can be valuable, as well as the risks associated with its use in parallel.

Business trends & challenges in Islamic FinTech: A systematic literature review

Background: This systematic literature review (SLR) study is on Islamic financial technology (FinTech) business trends and challenges. It follows the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) checklist. This research identifies the gaps in Islamic FinTech, which require further studies. Moreover, it highlights the issues raised during the coronavirus disease 2019 (COVID-19) pandemic. Methods: This study is based on the FinTech business model (BM) classifications by Lee & Shin and Imerman & Fabozzi. Furthermore, the set of challenges used in this study are adopted from research by Lee & Shin and Li & Xu. The Scopus database was used to collect data using nine keywords. Articles and review papers published between 2016 and 2022 were included. Studies that were not published in English, and those with no ranking journals were excluded. The results were presented using bibliometric analysis. Results: The results showed 36 articles discussing Islamic FinTech business trends and challenges, and most of these studies are conducted on FinTech crowdfunding vertical BM. By contrast, the most dominant horizontal BMs are FinTech regulation and FinTech funding BMs. The top challenge found in this study is the regulation management challenges. Moreover, there are remarkable dominating articles and reviews published in 2020 and 2021 discussing COVID-19. Conclusions: This study concluded that many horizontal BMs were not covered in Islamic FinTech, especially horizontal technology BMs. Investment, property and insurance BMs are examples of unavailable articles. Islamic FinTech is considered a promising field due to the size of the opportunities it presents, the available capital, and the great demand for banking and financial products that comply with the Sharia. This study will help the Islamic FinTech industry grow and predict the demand, and provide an alternative to conventional banking FinTech and further boost the technology progress in the financial industry.

Customer Experience in Fintech

The purpose of this paper is to analyse customer experience (CX) in the fintech sector. Fintech is a dynamic and innovative field that fully benefits from advances in information and communication technology. The concept of customer experience is multidimensional, analysed from various perspectives, and with distinct valences in different industries. Based on the stimulus-organism-response (S-O-R) approach, we proposed a model in which customer experience in fintech is the result of customer’s evaluation of the stimuli proposed by fintech companies. Using partial least squares equation modelling (PLS-SEM), we tested a series of hypotheses and validated the proposed model. The results showed that perceived value, customer support, assurance, speed and perceived firm innovativeness are positively related to customer experience in fintech. In turn, customer experience is positively associated with loyalty intentions of the customer. Our paper contributes in identifying the dimensions, the determinants and the outcomes of customer experience in fintech, while from a managerial perspective, we demonstrate how fintech companies must integrate customer experience in their business models.