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Liu SH. Work-leisure conflict and emotional labor in hospitality: a moderated-mediation model. SERVICE INDUSTRIES JOURNAL 2022. [DOI: 10.1080/02642069.2022.2126837] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/10/2022]
Affiliation(s)
- Shih-Hao Liu
- Department of Tourism, Ming Chuan University, Taoyuan City, Taiwan (R.O.C.)
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Lim WM, Kumar S, Ali F. Advancing knowledge through literature reviews: ‘what’, ‘why’, and ‘how to contribute’. SERVICE INDUSTRIES JOURNAL 2022. [DOI: 10.1080/02642069.2022.2047941] [Citation(s) in RCA: 20] [Impact Index Per Article: 10.0] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 02/08/2023]
Affiliation(s)
- Weng Marc Lim
- School of Business, Law and Entrepreneurship, Swinburne University of Technology, Hawthorn, Australia
- Faculty of Business, Design and Arts, Swinburne University of Technology, Kuching, Malaysia
| | - Satish Kumar
- Faculty of Business, Design and Arts, Swinburne University of Technology, Kuching, Malaysia
- Department of Management Studies, Malaviya National Institute of Technology Jaipur, Jaipur, India
| | - Faizan Ali
- Muma College of Business, University of South Florida, Tampa, FL, USA
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Hollebeek LD, Urbonavicius S, Sigurdsson V, Clark MK, Parts O, Rather RA. Stakeholder engagement and business model innovation value. SERVICE INDUSTRIES JOURNAL 2022. [DOI: 10.1080/02642069.2022.2026334] [Citation(s) in RCA: 8] [Impact Index Per Article: 4.0] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/19/2022]
Affiliation(s)
- Linda D. Hollebeek
- Professor of Marketing, Department of Marketing and Communication, IPAG Business School, Paris, France
- Professor of Marketing, Faculty of Economics and Business Administration, Vilnius University, Vilnius, Lithuania
- Professor of Marketing, Department of Business Administration, Tallinn University of Technology, Tallinn, Estonia
| | - Sigitas Urbonavicius
- Professor of Marketing, Faculty of Economics and Business Administration, Vilnius University, Vilnius, Lithuania
| | - Valdimar Sigurdsson
- Professor of Marketing, Department of Business Administration, Reykjavik University, Reykjavik, Iceland
| | - Moira K. Clark
- Professor of Strategic Marketing, Henley Business School (Greenlands Campus), University of Reading, Henley, UK
| | - Oliver Parts
- Professor of Marketing, Department of Business Administration, Tallinn University of Technology, Tallinn, Estonia
| | - Raouf Ahmad Rather
- Scientific Researcher/Guest Faculty, Department of Management Studies (South Campus), University of Kashmir, Jammu and Kashmir, India
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Yan J, Ali M, Khan MM, Shah SHH, Butt AS. The effect of promotion regulatory focus on service performance. SERVICE INDUSTRIES JOURNAL 2021. [DOI: 10.1080/02642069.2021.2003340] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.7] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/19/2022]
Affiliation(s)
- Jiaqi Yan
- School of Business and Administration, Northeastern University, Shenyang, People’s Republic of China
| | - Muhammad Ali
- School of Economics and Management, Dongguan University of Technology, Dongguan, People’s Republic of China
- School of Management, University of Science and Technology of China, Hefei, People’s Republic of China
| | | | | | - Atif Saleem Butt
- Department of Management, School of Business, American University of Ras Al Khaimah, Ras Al Khaimah, UAE
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Akgunduz Y, Alkan C, Adan Gök Ö. How are the exchange relationships of front office employees reflected on customers? SERVICE INDUSTRIES JOURNAL 2021. [DOI: 10.1080/02642069.2021.1971198] [Citation(s) in RCA: 5] [Impact Index Per Article: 1.7] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/20/2022]
Affiliation(s)
- Yilmaz Akgunduz
- Dokuz Eylül University School of Applied Sciences, İzmir, Turkey
| | - Ceylan Alkan
- Dokuz Eylül University School of Applied Sciences, İzmir, Turkey
| | - Özge Adan Gök
- Dokuz Eylül University School of Applied Sciences, İzmir, Turkey
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Yu Z, Zeng H, Hao L. The easier you get it, the less you cherish it? Research on the influence of coupon issuing methods on consumers from the perspective of psychological ownership. SERVICE INDUSTRIES JOURNAL 2021. [DOI: 10.1080/02642069.2021.1921153] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/21/2022]
Affiliation(s)
- Zhenpeng Yu
- School of Economics and Management, Southwest Jiaotong University, Chengdu, Sichuan, People’s Republic of China
| | - Hui Zeng
- College of management, Sichuan Agricultural University, Chengdu, Sichuan, People’s Republic of China
| | - Liaogang Hao
- School of Economics and Management, Southwest Jiaotong University, Chengdu, Sichuan, People’s Republic of China
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