Information interaction capabilities: conceptualisation and instrument development

Competencies for the artificial intelligence age: visualisation of the state of the art and future perspectives

The objective of this paper is to perform an in-depth analysis of the literature on the competencies for implementing and leveraging artificial intelligence (AI) within organisations. From a bibliometric study using SciMat with articles from the Web of Science database, we identified 421 papers published between 1992 and 2020. This study offers a systematisation of the competencies and skills for AI, highlighting the most prominent, basic, specialised and emerging themes, and providing a performance measure analysis of this field. In addition, major challenges and a research agenda are discussed. The organisational challenge is to achieve a workforce with the necessary digital competencies, and to adapt human resource management practices to AI challenges.

Validation of the Information-Technology-Enabled Interaction Instrument in Contemporary Chinese Context

Practitioners and researchers have shown great interest in information-technology (IT)-enabled interactions across partnering firms and developed instruments for measuring it. However, those instruments might have been under criticism as they were developed before the widespread adoption of the new IT applications like video conferences, DingTalk and WeChat Moments among Chinese managers for the last five years. The purpose of this study is to validate the instrument of IT-enabled formal and informal interactions for the contemporary Chinese context. First, the study reviews the literature on IT-enabled interfirm interactions and designs an open questionnaire through in-depth interviews. Answers from 85 pairs of suppliers and manufacturers are coded and the preliminary item pool is generated through the qualitative analysis. Next, a small-scale pretest with 120 manufacturing firms is conducted to purify and modify the item pool. Finally, a large-scale analysis with 336 manufacturing firms is conducted to check the reliability and validity of the measurements. The finalized scale yields six items measuring IT-enabled formal interaction and five items measuring IT-enabled informal interaction, among which six are newly derived in this study. The validated instrument reveals satisfactory reliability and validity and can serve as the basic instruments for future research on IT-enabled interactions.