Navigating Uncertain Times: Information Management about Pregnancy and Breastfeeding during the COVID-19 Pandemic

Keeping up with COVID-19 information: Capacity issues and knowledge uncertainty early in the pandemic

This article examines the relationship between information consumption and mental health during the early stages of the COVID-19 pandemic. Adopting a qualitative approach, we interviewed 39 people in British Columbia, Canada between October and December 2020. Interestingly, half of the participants did not want to seek out new information on COVID-19, making their early insights and initial confusion salient. While some individuals did desire up-to-date information on outbreaks and new risks, many expressed confusion over what was perceived to be an evolving landscape of public health policy and practice. Overall, our research found that capacity issues, information overload/fatigue, politics, distrust, and competing sources of news all contributed to a culture of confusion towards public health information. As a consequence, this confusion resulted in knowledge uncertainty about the virus, vaccinations, and the pandemic itself. Our findings highlight the need for a host of future projects that examine how citizens experience disempowerment and limited agency towards compliance with health and safety initiatives.

Students’ appraisal of a preparedness model for the provision of oral health care during a pandemic

Background

The COVID-19 pandemic has impacted the provision of oral health care worldwide, prompting the discussion of preparedness. This study aimed to perform an initial appraisal of the usability, spatial representation, and clarity of a newly developed preparedness model from the perspective of senior undergraduate dental students at the University of British Columbia, Vancouver, Canada, enrolled in the 2020-21 academic year. Answers were analyzed thematically via an inductive coding process between March and June 2021.

Results

All the 111 students in years 3 (#55) and 4 (#56) appraised the preparedness model, generating more than 200 pages of text. Four main themes were identified across the essays: streamlined depiction, information-based approach, adaptability to an ever-changing situation, and room for improvement. Although the majority of students appraised the model as being useful in fostering information-seeking behaviour, few students disagreed with the model’s portrayal and made further suggestions.

Conclusions

Preparedness models can better guide oral health care providers during a health crisis such as a pandemic. The recently developed preparedness model was appraised as useful by senior undergraduate dental students, although alternative portrayals of the model were suggested. A comprehensive assessment of the newly developed model (and of its variations) is warranted to better support oral health care service delivery during a pandemic.