Reis J, Melão N. Digital transformation: A meta-review and guidelines for future research.
Heliyon 2023;
9:e12834. [PMID:
36691547 PMCID:
PMC9860428 DOI:
10.1016/j.heliyon.2023.e12834]
[Citation(s) in RCA: 5] [Impact Index Per Article: 5.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/24/2022] [Revised: 12/28/2022] [Accepted: 01/03/2023] [Indexed: 01/09/2023] Open
Abstract
The emergence of digital transformation has changed the business landscape for the foreseeable future. As scholars advance their understanding and digital transformation begins to gain maturity, it becomes necessary to develop a synthesis to create solid foundations. To do so, significant steps need to be taken to critically, rigorously, and transparently examine the existing literature. Therefore, this article uses a meta-review with the support of the Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA) Protocol. As a result, we identified six dimensions and seventeen categories related to digital transformation. The organizational, technological, and social dimensions are still pivotal in digital transformation, while two new dimensions (sustainability and smart cities) still need to be explored in the existing literature. The need to deepen knowledge in digital transformation and refine the dimensions found is of paramount importance, as it involves some complexity due to organizational dynamics and the development of new technologies. It was also possible to identify opportunities, challenges, and future directions.
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