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Laihonen H, Kork AA, Sinervo LM. Advancing public sector knowledge management: towards an understanding of knowledge formation in public administration. KNOWLEDGE MANAGEMENT RESEARCH & PRACTICE 2023. [DOI: 10.1080/14778238.2023.2187719] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 03/12/2023]
Affiliation(s)
- Harri Laihonen
- Department of Health and Social Management, University of Eastern Finland, Kuopio, Finland
| | - Anna-Aurora Kork
- Faculty of Social Sciences, Tampere University, Tampere, Finland
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Ciambotti G, Sgro F, Bontis N, Zaccone MC. Opportunity recognition and exploitation in resource-scarce contexts: the role of relational capital and bricolage in African social enterprise. KNOWLEDGE MANAGEMENT RESEARCH & PRACTICE 2023. [DOI: 10.1080/14778238.2023.2169204] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 01/19/2023]
Affiliation(s)
- Giacomo Ciambotti
- Department of Economics and Business Management Sciences, Università Cattolica del Sacro Cuore, Milan, Italy
| | - Francesca Sgro
- Department of Economics, Society and Poliics, University of Urbino, Urbino, Italy
| | - Nick Bontis
- DeGroote School of Business, McMaster University, Hamilton, ON, Canada
| | - Maria Cristina Zaccone
- Department of Economics and Business Management Sciences, Università Cattolica del Sacro Cuore, Milan, Italy
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Lönnqvist A, Jackson T, Schiuma G. Key development areas for the growing and maturing knowledge management research field: creativity, novelty, relevance and impact. KNOWLEDGE MANAGEMENT RESEARCH & PRACTICE 2022. [DOI: 10.1080/14778238.2022.2064606] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/18/2022]
Affiliation(s)
| | - Tom Jackson
- Loughborough University, School of Business and Economics, UK
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Hujala T, Laihonen H. Effects of knowledge management on the management of health and social care: a systematic literature review. JOURNAL OF KNOWLEDGE MANAGEMENT 2021. [DOI: 10.1108/jkm-11-2020-0813] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 01/07/2023]
Abstract
Purpose
The purpose of this study is twofold. First, it suggests that knowledge management (KM), as an academic discipline and managerial practice, provides valuable perspectives and tools to help health and social care management cope with both existing and future challenges. Second, it reviews the existing evidence on the effects of KM on the management of health and social care. Based on the results of the review, an evaluation framework for the effects of KM is proposed.
Design/methodology/approach
The literature review was conducted using the guidance of the Preferred Reporting Items for Systematic Reviews and Meta-Analyses statement to search the Web of Science and SCOPUS databases. The search terms included “knowledge management”, “healthcare” and “effect.” Academic articles published between 2010 and 2020 were included.
Findings
The study identifies six main categories among the effects of KM on the management of health and social care as follows: enhanced understanding of customer needs, improved organizational performance, better targeted decision-making, improved quality of service, behavioral or cultural change and improved risk management.
Originality/value
This study contributes by summarizing the literature on the effects of KM on the management of health and social care and proposing avenues for future research in this area.
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