Shoaib M, Ali N, Anwar B, Abdullah F. Library services and facilities in higher education institutions
during coronavirus disease (COVID-19) in Pakistan.
J Inf Sci 2022:01655515221141035. [PMCID:
PMC9760515 DOI:
10.1177/01655515221141035]
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Abstract
This article attempts to evaluate the library services and facilities during the
pandemic situations in Pakistan. This study is fashioned in positivistic
tradition of quantitative research design, and a cross-sectional research method
was employed. The objective of the study was to examine the library services
available to students and faculty members in two public sector academic
libraries in Pakistan. A complete list of students and faculty members was
collected from the concerned offices along with their WhatsApp numbers and email
address. A total of 1736 students and faculty members sampled through
proportionate random sampling technique and filled the questionnaire out of
7835. The inclusion criteria to participate was based on enrolled students of
public and private sector university, passed at least one semester of BS
(4 years) and MA/MSc (2 years) programme in Pakistan, and faculty members using
library resources. A structured questionnaire to measure the response of library
patrons and consisted of exogenous and endogenous variables and pretested. The
study findings showed that COVID-19 pandemic situations affected educational
institutions at a large scale. The social distancing rule was opted to minimise
the risk of infection and university libraries were also closed down. However,
due to online learning transformation, library materials were digitalized and
online library services were provided to students and faculty members.
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