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Aysolmaz B, Joshi A, Stubhan M. Examining and Comparing the Critical Success Factors Between Business Process Management and Business Process Automation. JOURNAL OF GLOBAL INFORMATION MANAGEMENT 2023. [DOI: 10.4018/jgim.318476] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 03/06/2023]
Abstract
Organizations constantly seek for means of improving their business processes to remain competitive. Recently, much effort has been devoted to business process automation (BPA) projects. However, it has been unclear how these projects differ from traditional business process management (BPM) projects and which critical success factors (CSFs) play a crucial role. This study comparatively assesses how CSFs change for BPA with respect to BPM. Using a survey sample of 139 BPM and BPA experts, the study shows that top management support as a CSF warrants attention for BPM than BPA, while the importance of choosing project methodology significantly differs for BPM and BPA. The comparison between lightweight and heavyweight BPA types indicates that the top management support is relatively less critical for lightweight BPA. The explorative and fsQCA analyses provide insights about the patterns for industries with different IT strategic roles, expert perspectives, and among CSFs. Overall, the findings may help project managers assess the role of key CSFs better based on project focus.
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Tan W, Zhao L, Xu L, Huang L, Xie N. Method towards discovering potential opportunity information during cross-organisational business processes using role identification analysis within complex social network. ENTERP INF SYST-UK 2019. [DOI: 10.1080/17517575.2018.1562106] [Citation(s) in RCA: 5] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/27/2022]
Affiliation(s)
- Wenan Tan
- College of Computer Science and Technology, Nanjing University of Aeronautics and Astronautics, Nanjing, Jiangsu, China
- School of Computer and Information Engineering, Shanghai Polytechnic University, Shanghai, China
| | - Lu Zhao
- College of Computer Science and Technology, Nanjing University of Aeronautics and Astronautics, Nanjing, Jiangsu, China
| | - Lida Xu
- Department of Information Technology and Decision Science, Old Dominion University, Norfolk, VA, USA
| | - Li Huang
- College of Computer Science and Technology, Nanjing University of Aeronautics and Astronautics, Nanjing, Jiangsu, China
- School of Information and Electromechanical Engineering, Jiangsu Open University, Nanjing, Jiangsu, China
| | - Na Xie
- College of Computer Science and Technology, Nanjing University of Aeronautics and Astronautics, Nanjing, Jiangsu, China
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Leukel J, Sugumaran V. How product representation influences the understanding of supply chain process models. ENTERP INF SYST-UK 2018. [DOI: 10.1080/17517575.2018.1533589] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.2] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/28/2022]
Affiliation(s)
- Joerg Leukel
- Faculty of Business, Economics & Social Sciences, University of Hohenheim, Stuttgart, Germany
| | - Vijayan Sugumaran
- Department of Decision and Information Sciences, Oakland University, Rochester, MI, USA
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Cabanillas C, Resinas M, Ruiz-Cortés A. A template-based approach for responsibility management in executable business processes. ENTERP INF SYST-UK 2018; 12:550-586. [PMID: 30034513 PMCID: PMC6036375 DOI: 10.1080/17517575.2017.1390166] [Citation(s) in RCA: 6] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/28/2016] [Accepted: 10/05/2017] [Indexed: 10/25/2022]
Abstract
Process-oriented organisations need to manage the different types of responsibilities their employees may have w.r.t. the activities involved in their business processes. Despite several approaches provide support for responsibility modelling, in current Business Process Management Systems (BPMS) the only responsibility considered at runtime is the one related to performing the work required for activity completion. Others like accountability or consultation must be implemented by manually adding activities in the executable process model, which is time-consuming and error-prone. In this paper, we address this limitation by enabling current BPMS to execute processes in which people with different responsibilities interact to complete the activities. We introduce a metamodel based on Responsibility Assignment Matrices (RAM) to model the responsibility assignment for each activity, and a flexible template-based mechanism that automatically transforms such information into BPMN elements, which can be interpreted and executed by a BPMS. Thus, our approach does not enforce any specific behaviour for the different responsibilities but new templates can be modelled to specify the interaction that best suits the activity requirements. Furthermore, libraries of templates can be created and reused in different processes. We provide a reference implementation and build a library of templates for a well-known set of responsibilities.
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Affiliation(s)
- Cristina Cabanillas
- Institute for Information Business, Vienna University of Economics and Business, Vienna, Austria
| | - Manuel Resinas
- Depto. Lenguajes y Sistemas Informáticos, University of Seville, Seville, Spain
| | - Antonio Ruiz-Cortés
- Depto. Lenguajes y Sistemas Informáticos, University of Seville, Seville, Spain
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Shi P, Wang W, Zhou Y, Jiang J, Jiang Y, Hao Z, Yu J. Practical POMDP-based test mechanism for quality assurance in volunteer crowdsourcing. ENTERP INF SYST-UK 2018. [DOI: 10.1080/17517575.2018.1493539] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/28/2022]
Affiliation(s)
- Peng Shi
- Innovation Group for Interdisciplinary Computing Technologies, College of Computer Science and Technology, Xi’an University of Science and Technology, Xi’an, China
- School of Mathematics and Big Data, Foshan University, Foshan, China
- School of Computer Science and Engineering, Southeast University, Nanjing, China
| | - Wanyuan Wang
- School of Computer Science and Engineering, Southeast University, Nanjing, China
| | - Yifeng Zhou
- School of Computer Science and Engineering, Southeast University, Nanjing, China
| | - Jiuchuan Jiang
- Jiangsu Provincial Key Laboratory of E-Business, School of Information Engineering, Nanjing University of Finance and Economics, Nanjing, China
| | - Yichuan Jiang
- School of Computer Science and Engineering, Southeast University, Nanjing, China
| | - Zhifeng Hao
- School of Mathematics and Big Data, Foshan University, Foshan, China
| | - Jianyong Yu
- School of Computer Science and Engineering, Southeast University, Nanjing, China
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Maita ARC, Martins LC, López Paz CR, Rafferty L, Hung PCK, Peres SM, Fantinato M. A systematic mapping study of process mining. ENTERP INF SYST-UK 2017. [DOI: 10.1080/17517575.2017.1402371] [Citation(s) in RCA: 11] [Impact Index Per Article: 1.6] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/18/2022]
Affiliation(s)
| | - Lucas Corrêa Martins
- School of Arts, Sciences and Humanities, University of São Paulo, São Paulo, Brazil
| | - Carlos Ramón López Paz
- Faculty of Computer Engineering, José Antonio Echeverrίa Higher Polytechnic Institute, Havana, Cuba
| | - Laura Rafferty
- Faculty of Business and Information Technology, University of Ontario Institute of Technology, Oshawa, Canada
| | - Patrick C. K. Hung
- Faculty of Business and Information Technology, University of Ontario Institute of Technology, Oshawa, Canada
| | | | - Marcelo Fantinato
- School of Arts, Sciences and Humanities, University of São Paulo, São Paulo, Brazil
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