1
|
Kabrah SM, Abuzerr S, Flemban A, Jambi L, Kabrah A, Alghamdi S, Alghamdi SM, Alshareef AA, Melibary SM, Al-Ghamdi DH, Filfilan NO, Ralsan TS, Alzhrani AA. Perceptions, Attitudes, and Barriers towards the Use of Central Board for Accreditation of Healthcare Institutions (CBAHI) Standards among Saudi Healthcare Providers. Healthcare (Basel) 2024; 12:183. [PMID: 38255071 PMCID: PMC10815121 DOI: 10.3390/healthcare12020183] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/18/2023] [Revised: 01/04/2024] [Accepted: 01/09/2024] [Indexed: 01/24/2024] Open
Abstract
BACKGROUND Quality improvement is a strategic priority for all healthcare systems. However, the engagement of healthcare providers in pursuing accreditation plays a critical role in integrating standards into routine practice. Therefore, the current study assessed the perceptions, attitudes, and barriers towards using the Central Board for Accreditation of Healthcare Institutions (CBAHI) standards among Saudi healthcare providers. METHOD This cross-sectional study was conducted in 2023 among a representative sample (364) of Saudi healthcare providers (both genders, aged 20-60) working at twenty governmental CBAHI-accredited hospitals in Saudi Arabia. The study participants were selected using a cluster random sampling method. Data regarding the perceptions, attitudes, and barriers toward using CBAHI standards among Saudi healthcare providers were evaluated using a validated questionnaire. Additional information regarding demographic-socioeconomic variables was obtained with an interview-based questionnaire. Statistical analysis was performed using SPSS version 28. RESULTS A total of 364 healthcare providers participated in the current study. Of them, 54.4% were males, and 45.6% were females. Almost half (48.6%) of the study participants held bachelor's degrees. For the variables of age group, marital status, monthly income, and years of work experience, statistically significant associations were found between males and females (p-value < 0.05). The means of overall item agreement percentage of the participating healthcare providers for perceptions and attitudes towards using CBAHI standards and attitudes towards using CBAHI standards as a tool for quality improvement were 80.1%, 76.4%, and 72.0%, respectively. The highest item agreement percentage of the participating healthcare providers regarding the barriers that inhibit the hospital from obtaining the full benefit from the CBAHI accreditation was for the inexpedient IT tools (59.6%). CONCLUSION The current study's results demonstrated accepted perceptions and attitudes toward using CBAHI standards among Saudi healthcare providers. In addition, the identified barriers should be alleviated to improve the quality, effectiveness, and efficiency of the hospitals in Saudi Arabia. The findings also help clarify the accreditation operating process, which may be helpful to policymakers and stakeholders in making informed decisions on integrating accreditation standards.
Collapse
Affiliation(s)
- Saeed M. Kabrah
- Department of Clinical Laboratory Sciences, Faculty of Applied Medical Sciences, Umm Al-Qura University, Makkah 24382, Saudi Arabia; (A.K.); (S.A.)
| | - Samer Abuzerr
- Department of Medical Sciences, University College of Science & Technology-Khan Younis, Gaza P.O. Box 8, Palestine;
- Department of Social and Preventive Medicine, School of Public Health, University of Montreal, Montreal, QC H3C 3J7, Canada
| | - Arwa Flemban
- Pathology Department, Faculty of Medicine, Umm Al-Qura University, Makkah 24382, Saudi Arabia;
| | - Layal Jambi
- Radiological Sciences Department, College of Applied Medical Sciences, King Saud University, Riyadh 11433, Saudi Arabia;
| | - Ahmed Kabrah
- Department of Clinical Laboratory Sciences, Faculty of Applied Medical Sciences, Umm Al-Qura University, Makkah 24382, Saudi Arabia; (A.K.); (S.A.)
| | - Saad Alghamdi
- Department of Clinical Laboratory Sciences, Faculty of Applied Medical Sciences, Umm Al-Qura University, Makkah 24382, Saudi Arabia; (A.K.); (S.A.)
| | - Saeed M. Alghamdi
- Respiratory Care Program, Clinical Technology Department, Faculty of Applied Medical Sciences, Umm Al-Qura University, Makkah 24382, Saudi Arabia;
| | - Ahmad A. Alshareef
- Laboratory and Blood Bank, PCR Department, AlNoor Specialist Hospital, Ministry of Health Makkah, Makkah 24241, Saudi Arabia;
| | - Seham M. Melibary
- Quality Department, Regional Laboratory and Blood Banks, Ministry of Health Jeddah, Jeddah 22421, Saudi Arabia;
| | | | - Najeeb O. Filfilan
- Safety and Sterilization Department, Regional Laboratory and Blood Banks, Ministry of Health Makkah, Makkah 25215, Saudi Arabia;
| | - Tahani S. Ralsan
- Quality Management MOH Laboratory Accreditation Supportive CBAHI/CAP, Dammam 34116, Saudi Arabia;
| | - Adel A. Alzhrani
- Quality Department, Regional Laboratory and Blood Banks, Ministry of Health Makkah, Makkah 25215, Saudi Arabia;
| |
Collapse
|
2
|
Alsaedi A, Sukeri S, Yaccob NM. Enabling Factors for the Successful Implementation of the CBAHI Accreditation Program. J Multidiscip Healthc 2023; 16:2189-2199. [PMID: 37547805 PMCID: PMC10404050 DOI: 10.2147/jmdh.s422174] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/20/2023] [Accepted: 07/27/2023] [Indexed: 08/08/2023] Open
Abstract
Background Healthcare organizations worldwide tend to implement hospital accreditation programs to improve the quality of care they provide. However, the literature shows inconsistent findings on the impact of such programs on the quality of care due to improper implementation of accreditation programs. Purpose This study explored the enabling factors for the effective implementation of the Saudi Central Board for Accreditation of Healthcare Institutions (CBAHI) program in the Ministry of Health (MOH) hospitals in Madinah, Saudi Arabia. Methods This qualitative study involved 22 professionals from five CBAHI-accredited MOH hospitals in Madinah, Saudi Arabia. A purposive sampling technique was applied, and data were collected through in-depth, semi-structured interviews. A thematic analysis approach was applied to the interview transcripts. Results Four themes and 11 subthemes emerged. The emerging themes included the development of human capital, resolving quality management issues, ensuring the availability of resources, and strategizing CBAHI-specific solutions. Conclusion The current study fills this knowledge gap by identifying the factors leading to the effective implementation of the CBAHI accreditation program in the MOH hospitals. Only the effective execution of the CBAHI will increase healthcare quality and, as a result, justify the significant resources and efforts invested in these programs. Future research should replicate similar study in other governments or private hospitals.
Collapse
Affiliation(s)
- Abdulaziz Alsaedi
- Department of Medical Services, Prince Mohammed Bin Abdulaziz Hospital, National Guard Health Affairs, Madinah, Saudi Arabia
| | - Surianti Sukeri
- Department of Community Medicine, School of Medical Sciences, Universiti Sains Malaysia, Kelantan, Malaysia
| | - Najib Majdi Yaccob
- Unit of Biostatistics and Research Methodology, School of Medical Sciences, Universiti Sains Malaysia, Kelantan, Malaysia
| |
Collapse
|
3
|
Algunmeeyn A, Mrayyan MT. Understanding the factors influencing the implementation of accreditation in Jordanian Hospitals: the nurses’ view. BMJ Open Qual 2022; 11:bmjoq-2022-001912. [PMID: 35922091 PMCID: PMC9352984 DOI: 10.1136/bmjoq-2022-001912] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/23/2022] [Accepted: 07/22/2022] [Indexed: 11/17/2022] Open
Abstract
Background Accreditation practices are influenced by many variables, resulting in positive outcomes, such as enhanced motivation among the hospital staff. Motivation among the physician and nurses directly impacts the service quality of the hospitals. Accreditation increases organisational capacity, which may improve hospitals’ overall performance. This study aimed at assessing the factors influencing the implementation of accreditation in Jordanian hospitals. Method This study employed a qualitative approach. As a result, 40 nurses were recruited from two public hospitals with varying experience and specialties. Data were gathered through face-to-face interviews. Interviews were conducted with a total of 40 hospital nurses, who were selected based on convenience and purposeful sampling. Results Communication, recruiting qualified and effective hospital directors, patient involvement and engagement and teamwork influenced the implementation of accreditation in Jordanian hospitals. Conclusion The implementation of the accreditation process is influenced by many factors. Therefore, focusing more on these factors while using the views and experiences of nurses involved in this process will significantly impact the implementation of the accreditation process in various clinical settings, particularly hospitals.
Collapse
Affiliation(s)
- Abdullah Algunmeeyn
- Advanced Nursing Department, Faculty of Nursing, Isra University, Amman, Jordan
| | - Majd T Mrayyan
- Professor and Consultant of Nursing, Department of Community and Mental Health Nursing, Faculty of Nursing, The Hashemite University, Zarqa, Zarqa, Jordan
| |
Collapse
|
4
|
Hussein M, Pavlova M, Groot W. An evaluation of the driving and restraining factors affecting the implementation of hospital accreditation standards: A force field analysis. INTERNATIONAL JOURNAL OF HEALTHCARE MANAGEMENT 2022. [DOI: 10.1080/20479700.2022.2084810] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/18/2022]
Affiliation(s)
- Mohammed Hussein
- Department of Health Services Research, CAPHRI, Maastricht University Medical Centre, Faculty of Health, Medicine and Life Sciences, Maastricht University, Maastricht, The Netherlands
- Department of Hospitals Accreditation, Saudi Central Board for Accreditation of Healthcare Institutions, Riyadh, Saudi Arabia
| | - Milena Pavlova
- Department of Health Services Research, CAPHRI, Maastricht University Medical Centre, Faculty of Health, Medicine and Life Sciences, Maastricht University, Maastricht, The Netherlands
| | - Wim Groot
- Department of Health Services Research, CAPHRI, Maastricht University Medical Centre, Faculty of Health, Medicine and Life Sciences, Maastricht University, Maastricht, The Netherlands
- Top Institute Evidence-Based Education Research (TIER), Maastricht University, Maastricht, The Netherlands
| |
Collapse
|
5
|
Ocak S, Köseoglu MA, Parnell JA, Arici HE. A text-net analysis of mission statements in the healthcare industry: Evidence from public and private hospitals’ websites. INTERNATIONAL JOURNAL OF HEALTHCARE MANAGEMENT 2022. [DOI: 10.1080/20479700.2022.2063596] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/18/2022]
Affiliation(s)
- Saffet Ocak
- Faculty of Health Sciences, Department of Health Management, Mugla Sıtkı Koçman University, Muğla, Turkey
| | | | - John A. Parnell
- College of Business, University of North Alabama, Florence, AL, USA
| | | |
Collapse
|