Learning Faces as Concepts Improves Face Recognition by Engaging the Social Brain Network

Multiple images captured from a single encounter do not promote face learning

Viewing multiple images of a newly encountered face improves recognition of that identity in new instances. Studies examining face learning have presented high-variability (HV) images that incorporate changes that occur from moment-to-moment (e.g., head orientation and expression) and over time (e.g., lighting, hairstyle, and health). We examined whether low-variability (LV) images (i.e., images that incorporate only moment-to-moment changes) also promote generalisation of learning such that novel instances are recognised. Participants viewed a single image, six LV images, or six HV images of a target identity before being asked to recognise novel images of that identity in a face matching task (training stimuli remained visible) or a memory task (training stimuli were removed). In Experiment 1 (n = 71), participants indicated which image(s) in 8-image arrays belonged to the target identity. In Experiment 2 (n = 73), participants indicated whether sequentially presented images belonged to the target identity. Relative to the single-image condition, sensitivity to identity improved and response biases were less conservative in the HV condition; we found no evidence of generalisation of learning in the LV condition regardless of testing protocol. Our findings suggest that day-to-day variability in appearance plays an essential role in acquiring expertise with a novel face.

Unfamiliar face matching ability predicts the slope of face learning

We provide the first examination of individual differences in the efficiency of face learning. Investigating individual differences in face learning can illuminate potential mechanisms and provide greater understanding of why certain individuals might be more efficient face learners. Participants completed two unfamiliar face matching tasks and a learning task in which learning was assessed after viewing 1, 3, 6, and 9 images of to-be-learned identities. Individual differences in the slope of face learning (i.e., increases in sensitivity to identity) were predicted by the ability to discriminate between matched (same-identity) vs. mismatched (different-identity) pairs of wholly unfamiliar faces. A Dual Process Signal Detection model showed that three parameters increased with learning: Familiarity (an unconscious type of memory that varies in strength), recollection-old (conscious recognition of a learned identity), and recollection-new (conscious/confident rejection of novel identities). Good (vs. poor) matchers had higher Recollection-Old scores throughout learning and showed a steeper increase in Recollection-New. We conclude that good matchers are better able to capitalize on exposure to within-person variability in appearance, an effect that is attributable to their conscious memory for both learned and novel faces. These results have applied implications and will inform contemporary and traditional models of face identification.

Verifying unfamiliar identities: Effects of processing name and face information in the same identity-matching task

Matching the identity of unfamiliar faces is important in applied identity verification tasks, for example when verifying photo ID at border crossings, in secure access areas, or when issuing identity credentials. In these settings, other biographical details-such as name or date of birth on an identity document-are also often compared to existing records, but the impact of these concurrent checks on decisions has not been examined. Here, we asked participants to sequentially compare name, then face information between an ID card and digital records to detect errors. Across four experiments (combined n = 274), despite being told that mismatches between written name pairs and face image pairs were independent, participants were more likely to say that face images matched when names also matched. Across all experiments, we found that this bias was unaffected by the image quality, suggesting that the source of the bias is somewhat independent of perceptual processes. In a final experiment, we show that this decisional bias was found only for name checks, but not when participants were asked to check ID card expiration dates or unrelated object names. We conclude that the bias arises from processing identity information and propose that it operates at the level of unfamiliar person identity representations. Results are interpreted in the context of theoretical models of face processing, and we discuss applied implications.

Social-encoding benefit in face recognition is generalized to other-race faces

Faces are visual stimuli that convey rich social information. Previous experiments found better recognition for faces that were evaluated based on their social traits than on their perceptual features during encoding. Here, we ask whether this social-encoding benefit in face recognition is also found for categories of faces that we have no previous social experience with, such as other-race faces. To answer this question, we first explored whether social and perceptual evaluations for other-race faces are consistent and valid. We then asked whether social evaluations during encoding improve recognition for other-race faces. Results show that social and perceptual evaluations of own- and other-race faces were valid. We also found high agreement in social and perceptual evaluations across individuals from different races. This indicates that evaluations of other-race faces are not random but meaningful. Furthermore, we found that social evaluations facilitated face recognition regardless of race, demonstrating a social-encoding benefit for both own- and other-race faces. Our findings highlight the role of social information in face recognition and show how it can be used to improve recognition of categories of faces that are hard to recognize due to lack of experience with them.