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Syafrawati S, Machmud R, Aljunid SM, Semiarty R. Incidence of moral hazards among health care providers in the implementation of social health insurance toward universal health coverage: evidence from rural province hospitals in Indonesia. Front Public Health 2023; 11:1147709. [PMID: 37663851 PMCID: PMC10473252 DOI: 10.3389/fpubh.2023.1147709] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/19/2023] [Accepted: 07/31/2023] [Indexed: 09/05/2023] Open
Abstract
Objective To identify the incidence of moral hazards among health care providers and its determinant factors in the implementation of national health insurance in Indonesia. Methods Data were derived from 360 inpatient medical records from six types C public and private hospitals in an Indonesian rural province. These data were accumulated from inpatient medical records from four major disciplines: medicine, surgery, obstetrics and gynecology, and pediatrics. The dependent variable was provider moral hazards, which included indicators of up-coding, readmission, and unnecessary admission. The independent variables are Physicians' characteristics (age, gender, and specialization), coders' characteristics (age, gender, education level, number of training, and length of service), and patients' characteristics (age, birth weight, length of stay, the discharge status, and the severity of patient's illness). We use logistic regression to investigate the determinants of moral hazard. Results We found that the incidences of possible unnecessary admissions, up-coding, and readmissions were 17.8%, 11.9%, and 2.8%, respectively. Senior physicians, medical specialists, coders with shorter lengths of service, and patients with longer lengths of stay had a significant relationship with the incidence of moral hazard. Conclusion Unnecessary admission is the most common form of a provider's moral hazard. The characteristics of physicians and coders significantly contribute to the incidence of moral hazard. Hospitals should implement reward and punishment systems for doctors and coders in order to control moral hazards among the providers.
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Affiliation(s)
| | | | - Syed Mohamed Aljunid
- Department of Community Medicine, School of Medicine, International Medical University, Kuala Lumpur, Malaysia
- International Center for Casemix and Clinical Coding, Faculty of Medicine, National University of Malaysia, Cheras, Malaysia
| | - Rima Semiarty
- Faculty of Medicine, Andalas University, Padang, Indonesia
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Zafirah SA, Nur AM, Puteh SEW, Aljunid SM. Potential loss of revenue due to errors in clinical coding during the implementation of the Malaysia diagnosis related group (MY-DRG ®) Casemix system in a teaching hospital in Malaysia. BMC Health Serv Res 2018; 18:38. [PMID: 29370785 PMCID: PMC5784726 DOI: 10.1186/s12913-018-2843-1] [Citation(s) in RCA: 23] [Impact Index Per Article: 3.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/01/2016] [Accepted: 01/16/2018] [Indexed: 11/10/2022] Open
Abstract
BACKGROUND The accuracy of clinical coding is crucial in the assignment of Diagnosis Related Groups (DRGs) codes, especially if the hospital is using Casemix System as a tool for resource allocations and efficiency monitoring. The aim of this study was to estimate the potential loss of income due to an error in clinical coding during the implementation of the Malaysia Diagnosis Related Group (MY-DRG®) Casemix System in a teaching hospital in Malaysia. METHODS Four hundred and sixty-four (464) coded medical records were selected, re-examined and re-coded by an independent senior coder (ISC). This ISC re-examined and re-coded the error code that was originally entered by the hospital coders. The pre- and post-coding results were compared, and if there was any disagreement, the codes by the ISC were considered the accurate codes. The cases were then re-grouped using a MY-DRG® grouper to assess and compare the changes in the DRG assignment and the hospital tariff assignment. The outcomes were then verified by a casemix expert. RESULTS Coding errors were found in 89.4% (415/424) of the selected patient medical records. Coding errors in secondary diagnoses were the highest, at 81.3% (377/464), followed by secondary procedures at 58.2% (270/464), principal procedures of 50.9% (236/464) and primary diagnoses at 49.8% (231/464), respectively. The coding errors resulted in the assignment of different MY-DRG® codes in 74.0% (307/415) of the cases. From this result, 52.1% (160/307) of the cases had a lower assigned hospital tariff. In total, the potential loss of income due to changes in the assignment of the MY-DRG® code was RM654,303.91. CONCLUSIONS The quality of coding is a crucial aspect in implementing casemix systems. Intensive re-training and the close monitoring of coder performance in the hospital should be performed to prevent the potential loss of hospital income.
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Affiliation(s)
- S A Zafirah
- Faculty of Medicine, National University of Malaysia, International Centre for Casemix and Clinical Coding, UKM Medical Centre, Bandar Tun Razak, 56000, Kuala Lumpur, Cheras, Malaysia. .,United Nations University - International Institute for Global Health, UKM Medical Centre, Bandar Tun Razak, 56000, Kuala Lumpur, Cheras, Malaysia.
| | - Amrizal Muhammad Nur
- Faculty of Medicine, National University of Malaysia, International Centre for Casemix and Clinical Coding, UKM Medical Centre, Bandar Tun Razak, 56000, Kuala Lumpur, Cheras, Malaysia
| | - Sharifa Ezat Wan Puteh
- Faculty of Medicine, National University of Malaysia, International Centre for Casemix and Clinical Coding, UKM Medical Centre, Bandar Tun Razak, 56000, Kuala Lumpur, Cheras, Malaysia
| | - Syed Mohamed Aljunid
- Faculty of Medicine, National University of Malaysia, International Centre for Casemix and Clinical Coding, UKM Medical Centre, Bandar Tun Razak, 56000, Kuala Lumpur, Cheras, Malaysia.,Department of Health Policy and Management, Faculty of Public Health, Kuwait University, P.O Box 24923, 13110, Kuwait, Safat, Kuwait
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Holtzer-Goor KM, Bouwmans-Frijters CAM, Schaafsma MR, de Weerdt O, Joosten P, Posthuma EFM, Wittebol S, Huijgens PC, Mattijssen EJM, Vreugdenhil G, Visser H, Peters WG, Erjavec Z, Wijermans PW, Daenen SMGJ, van der Hem KG, van Oers MHJ, Groot CAUD. Real-world costs of chronic lymphocytic leukaemia in the Netherlands. Leuk Res 2013; 38:84-90. [PMID: 24268350 DOI: 10.1016/j.leukres.2013.10.029] [Citation(s) in RCA: 7] [Impact Index Per Article: 0.6] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/14/2013] [Accepted: 10/31/2013] [Indexed: 11/25/2022]
Abstract
We performed a comprehensive cost calculation identifying the main cost drivers of treatment of chronic lymphocytic leukaemia in daily practice. In our observational study 160 patient charts were reviewed repeatedly to assess the treatment strategies from diagnosis till the study end. Ninety-seven patients (61%) received ≥1 treatment lines during an average follow-up time of 6.4 years. The average total costs per patient were €41,417 (€539 per month). The costs varied considerably between treatment groups and between treatment lines. Although patients were treated with expensive chemo(immuno-)therapy, the main cost driver was inpatient days for other reasons than administration of chemo(immuno-)therapy.
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Affiliation(s)
- K M Holtzer-Goor
- Department of Health Policy & Management/Institute for Medical Technology Assessment, Erasmus University Rotterdam, Rotterdam, The Netherlands.
| | - C A M Bouwmans-Frijters
- Department of Health Policy & Management/Institute for Medical Technology Assessment, Erasmus University Rotterdam, Rotterdam, The Netherlands
| | - M R Schaafsma
- Department of Haematology, Medisch Spectrum Twente, Enschede, The Netherlands
| | - O de Weerdt
- Department of Haematology, St. Antonius Hospital Nieuwegein, Nieuwegein, The Netherlands
| | - P Joosten
- Department of Haematology, Medisch Centrum Leeuwarden, Leeuwarden, The Netherlands
| | - E F M Posthuma
- Department of Haematology, Leiden University Medical Center, Leiden, The Netherlands; Department of Haematology, Reinier de Graaf Hospital, Delft, The Netherlands
| | - S Wittebol
- Department of Haematology, Meander Medical Center, Amersfoort, The Netherlands
| | - P C Huijgens
- Department of Haematology, VU University Medical Center, Amsterdam, The Netherlands
| | - E J M Mattijssen
- Department of Haematology, Rijnstate Hospital, Arnhem, The Netherlands
| | - G Vreugdenhil
- Department of Haematology, Máxima Medical Center, Veldhoven, The Netherlands
| | - H Visser
- Department of Haematology, Medical Center Alkmaar, Alkmaar, The Netherlands
| | - W G Peters
- Department of Haematology, Catharina Ziekenhuis Eindhoven, Eindhoven, The Netherlands
| | - Z Erjavec
- Department of Haematology, OZG Delfzicht Ziekenhuis, Delfzijl, The Netherlands
| | - P W Wijermans
- Department of Haematology, Haga Hospital, Den Haag, The Netherlands
| | - S M G J Daenen
- Department of Haematology, University Medical Center Groningen, University of Groningen, Groningen, The Netherlands
| | - K G van der Hem
- Department of Haematology, Zaans Medisch Centrum, Zaandam, The Netherlands
| | - M H J van Oers
- Department of Haematology, Academic Medical Center, Amsterdam, The Netherlands
| | - C A Uyl-de Groot
- Department of Health Policy & Management/Institute for Medical Technology Assessment, Erasmus University Rotterdam, Rotterdam, The Netherlands
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Pongpirul K, Walker DG, Rahman H, Robinson C. DRG coding practice: a nationwide hospital survey in Thailand. BMC Health Serv Res 2011; 11:290. [PMID: 22040256 PMCID: PMC3213673 DOI: 10.1186/1472-6963-11-290] [Citation(s) in RCA: 12] [Impact Index Per Article: 0.9] [Reference Citation Analysis] [Abstract] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 07/25/2011] [Accepted: 10/31/2011] [Indexed: 11/17/2022] Open
Abstract
Background Diagnosis Related Group (DRG) payment is preferred by healthcare reform in various countries but its implementation in resource-limited countries has not been fully explored. Objectives This study was aimed (1) to compare the characteristics of hospitals in Thailand that were audited with those that were not and (2) to develop a simplified scale to measure hospital coding practice. Methods A questionnaire survey was conducted of 920 hospitals in the Summary and Coding Audit Database (SCAD hospitals, all of which were audited in 2008 because of suspicious reports of possible DRG miscoding); the questionnaire also included 390 non-SCAD hospitals. The questionnaire asked about general demographics of the hospitals, hospital coding structure and process, and also included a set of 63 opinion-oriented items on the current hospital coding practice. Descriptive statistics and exploratory factor analysis (EFA) were used for data analysis. Results SCAD and Non-SCAD hospitals were different in many aspects, especially the number of medical statisticians, experience of medical statisticians and physicians, as well as number of certified coders. Factor analysis revealed a simplified 3-factor, 20-item model to assess hospital coding practice and classify hospital intention. Conclusion Hospital providers should not be assumed capable of producing high quality DRG codes, especially in resource-limited settings.
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Affiliation(s)
- Krit Pongpirul
- Department of Preventive and Social Medicine, Faculty of Medicine, Chulalongkorn University, Bangkok, Thailand.
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Venkat AP, Vallee J, Fleischer AB, Feldman SR. Dictation templates improve coding accuracy in an academic dermatology practice. J Am Acad Dermatol 2006; 55:539-40. [PMID: 16908372 DOI: 10.1016/j.jaad.2005.11.1092] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/28/2004] [Revised: 11/08/2005] [Accepted: 11/27/2005] [Indexed: 11/22/2022]
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Steinbusch PJM, Oostenbrink JB, Zuurbier JJ, Schaepkens FJM. The risk of upcoding in casemix systems: a comparative study. Health Policy 2006; 81:289-99. [PMID: 16908086 DOI: 10.1016/j.healthpol.2006.06.002] [Citation(s) in RCA: 76] [Impact Index Per Article: 4.0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/01/2005] [Revised: 06/02/2006] [Accepted: 06/12/2006] [Indexed: 11/25/2022]
Abstract
With the introduction of a diagnosis related group (DRG) classification system in the Netherlands in 2005 it has become relevant to investigate the risk of upcoding. The problem of upcoding in the US casemix system is substantial. In 2004, the US Centres for Medicare and Medicaid estimated that the total number of improper Medicare payments for the Prospective Payment system for acute inpatient care (both short term and long term) amounted to US$ 4.8 billion (5.2%). By comparing the casemix systems in the US, Australian and Dutch healthcare systems, this article illustrates why certain casemix systems are more open to the risk of upcoding than other systems. This study identifies various market, control and casemix characteristics determining the weaknesses of a casemix reimbursement system to upcoding. It can be concluded that fewer opportunities for upcoding occur in casemix systems that do not allow for-profit ownership and in which the coder's salary does not depend on the outcome of the classification process. In addition, casemix systems in which the first point in time of registration is at the beginning of the care process and in which there are a limited number of occasions to alter the registration are less vulnerable to the risk of upcoding. Finally, the risk of upcoding is smaller in casemix systems that use classification criteria that are medically meaningful and aligned with clinical practice. Comparing the US, Australian and Dutch systems the following conclusions can be drawn. Given the combined occurrences of for-profit hospitals and the use of the secondary diagnosis criterion to classify DRGs, the US casemix system tends to be more open to upcoding than the Australian system. The strength of the Dutch system is related to the detailed classification scheme, using medically meaningful classification criteria. Nevertheless, the detailed classification scheme also causes a weakness, because of its increased complexity compared with the US and Australian system. It is recommended that researchers and policy makers carefully consider all relevant market, control and casemix characteristics when developing and restructuring casemix reimbursement systems.
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Affiliation(s)
- Paul J M Steinbusch
- Erasmus Medical Centre Rotterdam, Institute for Health Policy and Management, 3000 DR Rotterdam, The Netherlands.
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