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Zhou J, Kishore R, Zuo M, Liao R, Tang X. Older adults in virtual communities: understanding the antecedents of knowledge contribution and knowledge seeking through the lens of socioemotional selectivity and social cognitive theories. JOURNAL OF KNOWLEDGE MANAGEMENT 2021. [DOI: 10.1108/jkm-02-2021-0087] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Purpose
As older adults are increasingly active in virtual communities (VCs), these platforms for knowledge exchange present opportunities for companies to use elder human capital. The purpose of this study is to understand the antecedent factors that motivate older adults’ knowledge contribution and knowledge seeking (KS) behaviors in VCs.
Design/methodology/approach
Rooted in socio-emotional selectivity and social cognitive theories, this study included five key variables and developed models for older adults’ knowledge contributing (KC)/KS behaviors. This paper tested the hypotheses using data from a sample of 204 older adults in 3 VCs in China.
Findings
The results provide support for most of the hypotheses and show that while other members’ participation (MP) acts as a substitute for meaning in life and attitude toward aging, it acts as a complement for outcome expectations (OE) focused on others and OE focused on oneself in their impacts on KC/KS activities.
Practical implications
The study provides practical insights for developing elder human resources via VCs to avoid knowledge loss.
Originality/value
This study described older adults’ unique characteristics when modeling their information and communication technologies-related behaviors and built two models to explain their KC/KS behaviors. It confirmed that the same factor has different levels of impact on older adults’ KC/KS behaviors in VCs. In addition, it confirmed and reinforced the complementary and substitutive effects of other MP as an environmental factor on these behaviors.
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Ouédraogo M, Rinfret N. The sharing and management of managers' knowledge: A structured literature review. KNOWLEDGE AND PROCESS MANAGEMENT 2019. [DOI: 10.1002/kpm.1606] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.2] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/08/2022]
Affiliation(s)
- Miché Ouédraogo
- Chaire La Capitale en leadership dans le secteur publicÉcole nationale d'administration publique Québec Canada
| | - Natalie Rinfret
- Chaire La Capitale en leadership dans le secteur publicÉcole nationale d'administration publique Québec Canada
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Bertoldi B, Giachino C, Rossotto C, Bitbol-Saba N. The role of a knowledge leader in a changing organizational environment. A conceptual framework drawn by an analysis of four large companies. JOURNAL OF KNOWLEDGE MANAGEMENT 2018. [DOI: 10.1108/jkm-09-2017-0422] [Citation(s) in RCA: 9] [Impact Index Per Article: 1.5] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Purpose
The purpose of this paper is to investigate the role of knowledge leader readiness within large companies operating in a changing environment.
Design/methodology/approach
A conceptual framework emerged from an analysis of four large companies and a review of the knowledge management literature. Secondary research was conducted to compare the four large companies against the proposed framework.
Findings
The conceptual model is a support to understand an organizations’ reaction to external changes and the role of the knowledge leader’s readiness in managing these changes and adjusting the knowledge management accordingly. From the analysis, it emerged that a knowledge leader’s readiness plays a relevant role in a changing organizational environment owing to his ability to acquire, handle and diffuse knowledge within the company.
Practical implications
The study emphasizes the significance of internal knowledge in managing changes. Practitioners could use this framework as a conceptual guide for their daily challenges and to recruit future leaders.
Originality/value
This study aims to contribute to the knowledge management literature by providing a practical model for organizations facing a changing environment. The originality of the model is the design of different managerial profiles that combine the leaders’ disposition to knowledge and their ability to drive change.
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Embedded knowledge management: towards improved managerial relevance. KNOWLEDGE MANAGEMENT RESEARCH & PRACTICE 2017. [DOI: 10.1057/s41275-017-0053-y] [Citation(s) in RCA: 12] [Impact Index Per Article: 1.7] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/21/2022]
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Hume C, Hume M. What about us? Exploring small to medium Australian not for-profit firms and knowledge management. JOURNAL OF KNOWLEDGE MANAGEMENT 2016. [DOI: 10.1108/jkm-12-2014-0497] [Citation(s) in RCA: 7] [Impact Index Per Article: 0.9] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Purpose
– The aim of this paper is to research the practice of knowledge management (KM) in not-for-profit (NFP), small and medium enterprises (SMEs) to identify gaps in the current body of knowledge. Previous work has been conducted in small, medium and large enterprises; however, NFP SMEs have been underexamined. Given the prevalence of NFP, SMEs’ further research is warranted.
Design/methodology/approach
– Using a case study methodology, this research advances previous KM work (Hume and Hume, 2008). Based on previous work in SMEs, KM and the application to NFP organizations, this work offers a set of propositions related to strategic development of KM in NFP organizations with multiple data sources across hierarchical levels sought and analyzed within each of the case studies. This process provided data variation. Collection continued until theoretical saturation was achieved. The paper supports analysis with the use of Leximancer 3.0 and offers a unique approach to qualitative research using textual and narrative analysis.
Findings
– This paper explores the definition of knowledge, the importance of knowledge planning, capture and diffusion and offers development in NFP SMEs. The paper concludes by introducing the link between KM and internal marketing to address the importance of cultural and social issues of “me” which are central to knowledge capture, renewal and sustainable KM in NFP organizations. The paper introduces socialization strategies and informal knowledge capture specific to the transient, volunteer and permanent employee mix in NFP organizations and introduces the notion of understanding the significance of social mission to employees and volunteers in the embodiment of KM.
Research limitations/implications
– This study has aimed to access all empirical articles in the field of KM in SMEs. To ensure the consideration of the advancement in wireless, mobile computing technology and smartphones as KM support, articles from 2005 onwards were primarily sought. This search restriction has limited the role of earlier works in the research. It is arguable that the sample cases may not offer a comprehensive coverage of all NFP firms, with the qualitative approach further limiting the generalization of the findings.
Originality/value
– To the best of the authors’ knowledge, KM has been applied specifically in very few NFP SME firms, with scant exploration of the constructs of socialization, social mission and informal knowledge structure in NFP considered or previously published in academic journals.
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Hume M, Soar J, Whitty SJ, Hume C, El Sayed F, Johnston P. Aged Care Informatics. INTERNATIONAL JOURNAL OF ENTERPRISE INFORMATION SYSTEMS 2014. [DOI: 10.4018/ijeis.2014040101] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.2] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/09/2022]
Abstract
Aged care is projected to be the fastest-growing sector within health and community care industries Strengthening the care-giving workforce, compliance, delivery and technology is not only vital to our social infrastructure and improving the quality of care, but also has the potential to drive long-term economic growth and contribute to the GDP. This paper examines the role of knowledge management (KM) in aged care organizations to assist in the delivery of aged care. With limited research related to KM in aged care, this paper advances knowledge and offers a unique view of KM from the perspective of 22 aged care stakeholders. Using in-depth interviewing, this paper explores the definition of knowledge in aged care facilities, the importance of knowledge planning, capture and diffusion for accreditation purposes and offers recommendations for the development of sustainable knowledge management practice and development. The paper culminates in an offering a checklist for aged care facilities and advances the discourse in this sector.
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Affiliation(s)
- Margee Hume
- School of Management and Enterprise, University of Southern Queensland, Springfield, Queensland, Australia
| | - Jeffrey Soar
- School of Management and Enterprise, University of Southern Queensland, Springfield, Queensland, Australia
| | - S. Jonathan Whitty
- School of Management and Enterprise, University of Southern Queensland, Springfield, Queensland, Australia
| | - Craig Hume
- Griffith University, Nathan, Queensland, Australia
| | - Faeka El Sayed
- School of Management and Enterprise, University of Southern Queensland, Springfield, Queensland, Australia
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Said AR, Abdullah H, Uli J, Mohamed ZA. Relationship between Organizational Characteristics and Information Security Knowledge Management Implementation. PROCEDIA - SOCIAL AND BEHAVIORAL SCIENCES 2014; 123:433-443. [DOI: 10.1016/j.sbspro.2014.01.1442] [Citation(s) in RCA: 3] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 09/02/2023]
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Ethical issues in knowledge management: conflict of knowledge ownership. JOURNAL OF KNOWLEDGE MANAGEMENT 2013. [DOI: 10.1108/jkm-06-2013-0232] [Citation(s) in RCA: 58] [Impact Index Per Article: 5.3] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
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Yang JT. Individual attitudes to learning and sharing individual and organisational knowledge in the hospitality industry. SERVICE INDUSTRIES JOURNAL 2009. [DOI: 10.1080/02642060902793490] [Citation(s) in RCA: 19] [Impact Index Per Article: 1.3] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/20/2022]
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Booker LD, Bontis N, Serenko A. The relevance of knowledge management and intellectual capital Research. KNOWLEDGE AND PROCESS MANAGEMENT 2008. [DOI: 10.1002/kpm.314] [Citation(s) in RCA: 68] [Impact Index Per Article: 4.3] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/05/2022]
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Politis JD. The influence of managerial power and credibility on knowledge acquisition attributes. LEADERSHIP & ORGANIZATION DEVELOPMENT JOURNAL 2005. [DOI: 10.1108/01437730510591752] [Citation(s) in RCA: 24] [Impact Index Per Article: 1.3] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
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