A sustainability assessment framework for cement industry – a case study

Set of sustainability indicators for the dairy industry

The Brazilian dairy industry is socially and economically relevant but requires care regarding the prevention of the environmental impact, and a set of indicators to evaluate the level of sustainability of such industries has not yet been yet defined and consolidated both in practice and in the literature. In this context, this study aims to select a set of sustainability indicators for small and medium-sized Brazilian dairy industries. The selection of the set of sustainability indicators was conducted using a top-down approach (based on the Global Reporting Initiative document) and a bottom-up approach (participatory process by questionnaire in the dairy industry). The questionnaire with a 5-point Likert scale of a general set of indicators, resulting from the top-down approach, was answered by 238 respondents linked to the dairy industry in Brazil to determine the importance of each indicator in this type of industry. The main results reveal that a set of 28 sustainability indicators (environmental = 13, social = 9, and economic = 6) was selected for use in small and medium-sized Brazilian dairy industries. This set of indicators fills the existing gaps in the literature about being specific for the small and medium-sized dairy industries in Brazil, mutually covers the dimensions of the triple bottom-line, applicable in multiple departments of the dairy industry, and the selection took place through a participatory process of professionals linked to the dairy industry.

Understanding positive contributions to sustainability. A systematic review

Current approaches for measuring and assessing contributions of companies and their products to sustainability largely focus on reducing negative impacts. However, becoming "less bad" still means having adverse impacts on the environment. Various authors have therefore called for investigating how positive contributions can be made to further sustainable development. This systematic literature review explores how positive contributions to sustainability have been discussed in the environmental management literature dealing with sustainability performance measurement and assessment. Our review of 328 publications reveals an understanding of positive contributions to sustainability that is a mostly implicit or vague use. Inductive analysis, however, reveals three distinct understandings - an operationalization, a stakeholder and a transformation perspective - each of which is embedded in a different theoretical frame, namely decision, stakeholder and transition theory. These perspectives have so far been discussed separately in the literature. By drawing on theoretical foundations of performance measurement, we propose an integrated understanding of positive contributions to sustainability: A positive sustainability contribution has the goal of bringing about a sustainability transformation, considers the environmental, economic and social context through stakeholder participation, and is operationalized to facilitate decision-making and the implementation of effective sustainability measures. A clear definition is of key importance for both research and practice to both reduce negative and increase positive contributions to sustainable development.

Enhancing the strategic alignment between environmental drivers of sustainability and the performance management system in Italian manufacturing firms

Purpose

The purpose of this paper is to provide managers with suitable strategic KPIs in decision-making processes, which aim to integrate the environmental dimension of sustainability at a business level in manufacturing organisations.

Design/methodology/approach

In view of the research proposal addressed, semi-structured interviews were conducted, based on theoretical milestones of the performance management system (PMS), with 48 managers that work in Italian manufacturing firms and specialise in green practices.

Findings

The authors developed a novel environmentally performed framework to adequately integrate environmental value drivers at a strategic level.

Practical implications

The resulting issues addressed in this paper, and their integration in the business strategy for managing environmental complexity, allows contributing, firstly, to the existing literature by suggesting the relevant key value drivers that need to be mostly studied from an accounting point of view. In addition, from these results, though their experience managers will have up-to-date key measures that could, in the future, help the integration process between the environmental aspect of the sustainability dimension and the PMS.

Originality/value

The results generate a robust roadmap for future analysis in this research field. Accordingly, the paper engenders a strategic alignment in the green transition process, providing scholars and practitioners with a clear view of the key sustainable drivers, metrics and potential solutions that have not been addressed to date.

Sufficiency, Consistency, and Efficiency as a Base for Systemizing Sustainability Measures in Food Supply Chains

Due to severe biodiversity and climate crises, there is now a need for sustainable supply chains. Food supply chains contribute to biodiversity loss, especially through land use and agriculture. In addition, energy-intensive storage for refrigeration and intercontinental transportation lead to high emission along chains due to seasonality. Selecting and prioritizing decarbonization actions is a key task for decision makers along food supply chains this decade. Often, modernizing supply chains by integrating information and digital technologies is seen as beneficial for environmental goals. The aim of this work is to develop a new systematization of sustainability measures based on archetypal sustainability strategies (sufficiency, consistency, and efficiency) that support the prioritization and thus the selection of decarbonization measures. Existing measures will be researched through a structured literature review. At the same time, it is recorded how they are categorized or systematized. Forty-eight different systematizations are analyzed. The majority relate to specific sectors and are not generally transferable. Sustainability is often addressed using the triple bottom line. In particular, efficiency and consistency measures are often included in the categories found but are rarely used for systematization. A new systematization of sustainability measures is proposed and applied to a set of digitalization and logistics 4.0 measures using the example of a fresh apple supply chain. The advantages of the proposed systematization are discussed, and further research directions are given. The presented method has not been examined in the literature so far; this concerns both the width and depth of the consideration of supply chains.

Sustainable service supply chain management: from a systematic literature review to a conceptual framework for performance evaluation of service only supply chain

Purpose

Despite increasing attentions to sustainable service supply chain management (SSSCM), a framework for performance evaluation of sustainable service only supply chain management (SSOSCM) is still missing. This paper tries to fill this gap and provides a novel conceptual framework.

Design/methodology/approach

The articles related to SSSCM are fetched from the databases of SCOPUS and Web of Science. Analysis of 174 articles identified by the systematic literature review is further carried out.

Findings

This research identifies the sustainable practices for service only supply chain (SOSC) as environmental management, social management, economic management, customer management, health, safety and risk management, technical sustainability, institutional sustainability, information and technology management as well as two performance measurement criteria as operational performance and organizational performance. This paper provides a novel conceptual framework for the performance evaluation of SSOSCM. The results call for future exploration in the following three broad directions-(1) customer's perception, involvement and their behaviour towards sustainability in SOSC context; (2) trade-off, incentive mechanism and multilevel evaluation for achieving sustainability in SOSC and (3) sustainability in SOSC from various point of views.

Practical implications

The managers can use the framework to assess the performance of the organization while researchers can explore the discussed research gaps.

Originality/value

This is the first paper that provides a novel conceptual framework for the performance evaluation of SSOSCM as well as potential future research directions.

Total quality management and sustainability in the public service sector: the mediating effect of service innovation

Purpose

This study aims to critically investigate the structural relationships between total quality management (TQM), service innovation and sustainability performance in the public service sector of the United Arab Emirates (UAE).

Design/methodology/approach

The study employed an online survey to collect data from 400 employees working in eight selected UAE public service sector organisations located in Abu Dhabi. The collected data were analysed using structural equation modelling (SEM) to empirically examine whether TQM practices improve service innovation and, subsequently, sustainability performance in the UAE's public service sector.

Findings

The results show that TQM has a significant impact on service innovation and sustainability performance in the UAE's public service sector. Additionally, service innovation partially mediates the relationship between TQM and sustainability performance.

Practical implications

The public service sector's TQM practices and service innovation in the UAE have a much greater impact on social and environmental sustainability than on economic sustainability performance. Adopting five dimensions of TQM (following the Abu Dhabi Award for Excellence in Government Performance [ADAEP] model) across the UAE's public organisations will enable government departments to deliver innovative services to its beneficiaries.

Originality/value

This study provides a substantial contribution by addressing the gaps in the literature. Very few studies have empirically investigated the possible association between TQM, service innovation and sustainability performance in public sector organisations, particularly in developing countries such as the UAE, where the increasing efforts in TQM practices are still in their emerging stages, mainly targeting innovative service offerings and sustainable performance.

Application of industry 4.0 technologies in SMEs for ethical and sustainable operations: Analysis of challenges

In the era of Industry 4.0 and circular economy, small and medium enterprises (SMEs) are under huge pressure to make their manufacturing operations ethical and sustainable. Business with ethical and sustainable operations has become the need of the day in the present environment of Industry 4.0 and circular economy. It has been observed that the application of Industry 4.0 technologies may help in achieving the goal of ethical and sustainable operations. Although a lot of research has been done in context to larger enterprises, limited research is available on the application of Industry 4.0 technologies in SMEs for ethical and sustainable operations. The espousal of Industry 4.0 technologies is a challenging task for SMEs due to various operational and financial constraints. The problem is more acute, specifically in context to developing countries like India. Keeping in mind the role of technologies in ethical business and circular economy, we have identified fifteen challenges, impacting the application of Industry 4.0 technologies in SMEs. A questionnaire was designed for collecting the response from industry and academic experts. On the collected data, the DEMATEL approach has been applied to check the degree of influence and interrelationship among challenges. It has also helped in the categorization of factors as cause and effect. Sensitivity analysis is also performed to validate the results obtained from the DEMATEL approach. Authors have observed that lack of motivation from partners and customers on the application of I4.0 technologies is the leading challenge. Fear of failure of I4.0 technologies is the main effect group challenge. The findings of the study will help SMEs in formulating strategies for implementing Industry 4.0 technologies for ethical and sustainable business processes.

Twenty-five years’ contribution of “Benchmarking: an International Journal” to manufacturing strategy: a scientometric review

Purpose

This study aims at reviewing the articles on the themes of manufacturing strategy (MS) published in “Benchmarking: An International Journal (BIJ)” and investigating the trends of publication for future research.

Design/methodology/approach

Five-stage methodology to conduct a literature review is adopted comprising: (1) article collection, (2) inclusion/exclusion criteria, (3) reviewing the articles, (4) analyzing the articles and (5) future research directions. A total of 57 articles specific to MS domain published in BIJ are reviewed. Further, a bibliometric analysis comprising keywords co-occurrence, citation and co-citation using a VOSviewer© software followed by content analysis to analyze the type of research, type of industry and type of tool/method used is carried out.

Findings

The study helps to find the scope of the journal and research gaps in the MS domain to provide future research directions. Most of the work found is survey-based or case-based in nature. However, there is a need for empirical research to be done in the field of MS.

Research limitations/implications

The study facilitates researchers willing to publish in BIJ to understand different themes of accepted papers concerning MS domain. The identified research gaps and future research direction can motivate researchers and practitioners to coin new approaches in the MS domain.

Originality/value

A comprehensive review and analysis of the MS literature published in BIJ has been provided. To the best of authors' knowledge, the current study is the only review study in MS domain focusing on one specific journal.