Procurement 4.0 to the rescue: catalysing its adoption by modelling the challenges

Purchasing challenges in times of COVID-19: resilience practices to mitigate disruptions in the health-care supply chain

Purpose

This study aims to identify supply chain (SC) management practices applied to purchasing capable of improving the resilience of the health-care SC and mitigating the effects of material and service disruption during pandemics.

Design/methodology/approach

The approach adopted is qualitative and is based on a systematic literature review from the ScienceDirect, Emerald, Wiley and Web of Science databases. After selecting 705 documents, filters are applied, and 52 articles present problems faced by purchasing the health-care SC during the coronavirus disease 2019 (COVID-19) pandemic.

Findings

This article suggests five propositions of resilient practices that can increase purchasing resilience in the face of pandemics such as COVID-19. The proposed practices are collaboration, flexibility, visibility, agility and information sharing, which suggest a sequence for the adoption of management practices based on the number of occurrences and importance found in the analysed studies.

Research limitations/implications

This study does not find robust empirical evidence that could categorically state that the results can be replicated in organisations in general. Thus, as a continuation of research, more studies should use an empirical methodology and case analysis to organise different branches. As the human factor was decisive for the results observed in the literature, future research should dedicate part of the studies to the psychological area of professionals. Actions to combat the pandemic were implemented, impacting positively and negatively on the results obtained. Future research on combat actions could indicate which ones should be avoided.

Practical implications

As a result, disruptions are expected to be reduced, and consequently, the resilience of the SC will increase. Accordingly, purchasing processes and procedures can be redefined to positively influence the resilience of the health-care SC. Resilience is related to maintaining the flow of supply, as well as systems and actions aimed at mitigating the effects of disruptions in the hospital’s core business.

Social implications

Health systems need to respond to society’s needs even in the face of global crises, such as the one faced during the COVID-19 pandemic. The overload in hospitals and the exponential demand for specific medicines and services in the fight against the crisis caused by the COVID-19 pandemic require enormous coordination in procurement by the purchasing sector. This planning aims to ensure that the care provided by health services maintains the flow of value that serves hospitalised patients.

Originality/value

This study introduces a new approach to the recurrent problem of disruption of the health-care SC during a pandemic using a combination of five important management practices. This proves useful for mitigating disruptions and their effects on the health-care SC.

Dynamic capabilities for digital procurement transformation: a systematic literature review

Purpose

The purpose of this paper is to achieve a collective understanding of the capabilities required for digital procurement transformation (DPT).

Design/methodology/approach

The authors contextualize theory about dynamic capabilities (DCs) to integrate the fragmented body of literature on procurement digitalization by means of a systematic literature review (SLR). By extracting and clustering capabilities, as well as proven performance outcomes from existing literature in the field, the authors develop a conceptual model of the DCs required for DPT.

Findings

The authors first introduce and define DPT and the corresponding motivations that trigger firms to invest in advanced digital technologies. Second, by adopting the DC lens, the authors provide an overview of nine microfoundations required for DPT and highlight the strategic options procurement leaders can use when strategizing about adopting combinations of digital technologies. Third, the authors present a future research agenda on DCs for DPT.

Research limitations/implications

The developed conceptual model must be verified and enhanced through further empirical research.

Practical implications

The conceptual model can be used by procurement leaders as a starting point and framework when strategizing about digitally transforming the procurement organization.

Originality/value

The study is the first to synthesize previous research findings on procurement digitalization through an SLR in order to develop a fine-grained conceptual model that supports practitioners and researchers alike in better understanding the capabilities required for and potential performance outcomes of DPT.

A hybrid framework to model resilience in the generic medicine supply chain of MSMEs

Purpose

One of the most important components of healthcare is the timely delivery of pharmaceutical products, such as life-saving medicines. However, disruptions like COVID-19 bring new challenges and risks to the pharmaceutical supply chain (PSC) and healthcare organizations that impact their operational performance. This study focuses on mitigating risks in India's generic medicine supply chain (GMSC) as a result of various disruptions, which can assist policymakers develop appropriate plans and strategies to build resilience in the Jan Aushadhi Scheme (JAS) of micro, small and medium enterprises (MSMEs) in order to improve their overall performance.

Design/methodology/approach

Risk-causing vulnerabilities and resilience capabilities are identified from the literature review and expert's opinions. Following that, the vulnerabilities are classified into cause-and-effect vulnerabilities, and supply chain resilient capabilities (SCRCs) are measured using a hybrid fuzzy DEMATEL and best worst method (FDEMATEL-BMW) framework.

Findings

The outcome of the study reveals that transportation breakdown, loss of human resources and loss of suppliers are the potential risk-causing vulnerabilities that lead to vulnerabilities like shortages of medicines, loss of in-hand stock qualities and loss of sales/revenue. In addition, the analysis suggests that the sustainability of an organization with maximum weightage is the critical factor for building resilience in GMSC followed by flexibility, agility and visibility.

Practical implications

The integration of resilience into Jan Aushadhi GMSC can help in managing disruptions efficiently and effectively to mitigate risk and optimize MSMEs overall performance.

Originality/value

To the best of the authors’ knowledge, this work will be the first of its kind to model resilience in GMSC of MSMEs using a hybrid framework.

Procurement system for resilient supply chain amid the COVID-19 pandemic: systematic literature review

Purpose

This study aims to provide a rich learning opportunity from COVID-19 crisis for making resilient supply chain by adopting new strategies for the procurement system.

Design/methodology/approach

The systematic literature review has been conducted from the year 2012 to 2022 with the objective of developing procurement system for resilient supply chain. Fifty-four research papers are selected for this study.

Findings

The study exhibits that procurement function makes a significant contribution in creating supply chain resilience in the time of COVID-19 pandemic. The COVID-19 emergency has enforced companies to operate in new ways to face supply chain disruptions. The new strategies and actions appropriate for resilient procurement system have been identified.

Research limitations/implications

This study is limited to the papers that were indexed in the Scopus database. It has also been limited to the procurement function and supply chain resilience.

Practical implications

This research highlights strategies for supply chain resilience to improve the business performance in COVID-19 or similar types of crisis.

Originality/value

The originality of this paper is to identify the strategies and new practices followed in procurement function to improve the supply chain resilience. This study suggests directions for future research on the integration of procurement and manufacturing for making resilience in the supply chain.

Investigating the interaction of factors for implementing additive manufacturing to build an antifragile supply chain: TISM-MICMAC approach

The outbreak of the Covid-19 pandemic has come across as an exogenous shock to the firms and their supply chains. It has led firms to rethink and rework their existing robust and resilient supply chains. The purpose of this study is to move beyond robustness and resilience and shift to an antifragile supply chain that sees disorder as an opportunity to learn and grow. In this study, various factors to attain an antifragile supply chain have been identified through literature review and experts’ opinions. Using TISM-MICMAC, structural relationships among these factors have been developed, and, then the factors have been classified as drivers or dependents. The study reveals the importance of having proactive top management as a major driving power to build an antifragile supply chain. Development of a strategy for collaboration and innovation, development of a skilled workforce for technology adoption, and resource allocation for digitalization are some other factors with strong driving power. The novelty of the study lies in its effort to drive the attention of researchers and practitioners towards thinking beyond robustness and resilience and shifting towards antifragility. The study will help firms in strategic decision-making for the adoption of additive manufacturing technology to develop antifragility in the supply chain and save itself from negative consequences in the face of disruption.

An exploratory study into manufacturing supply chain vulnerability and its drivers

Purpose

Manufacturing supply chains (SCs) across the world have become increasingly vulnerable to disruptions due to the increasing fragmentation of business functions and tasks across many firms located within the country and abroad. Despite the numerous instances of SC disruptions being reported in the literature, the study of SC vulnerability lacks adequate conceptual and empirical support. This study aims to address this research gap.

Design/methodology/approach

The concept of SC vulnerability was examined considering the outcome and contextual models of vulnerability, which are well established in extant multi-disciplinary vulnerability literature. An exploratory Delphi study was then conducted to understand the extent of vulnerability of various manufacturing SCs in India, drivers of this vulnerability and the key hazards exploiting this vulnerability.

Findings

The study confirms the increasing vulnerability of manufacturing SCs in India. It also highlights the lack of top management commitment to risk mitigation as the key vulnerability driver and frequent changes in government laws and regulations as the key hazard being faced by the manufacturing SCs in India.

Originality/value

This study highlights the utility of outcome and contextual models of vulnerability as conceptual frameworks for understanding SC vulnerability. These conceptual insights along with the key manufacturing SC vulnerability drivers and hazards identified in the study should provide a basis for SC redesign for vulnerability reduction and the selection of SC risk mitigation strategies.

Supply chain resilience during the COVID-19: empirical evidence from an emerging economy

Purpose

Although the advances in the supply chain resilience (SCR) literature, there is a critical gap concerning this understanding in a high disruption context, such as in the case of the COVID-19. This paper aims to investigate some dimensions (agility, robustness, disruption orientation and resource reconfiguration) of the SCR during this unprecedented disruption in the Brazilian supply chain context.

Design/methodology/approach

Supported by the resource-based view, dynamic capabilities and the SCR literature, we developed a model, which in turn was analyzed and validated by partial least squares structural equation modelling.

Findings

The results revealed that while resource reconfiguration and supply chain disruption orientation positively affect SCR, we found a non-significant effect of supply chain robustness and agility.

Practical implications

The findings suggest that in a considerable disruption scenario, managers with their supply chain operations in emerging economies should prioritize the development of resources to support the disruption orientation and manage the scarce resources adequately by reconfiguring them.

Originality/value

Our study is one of the first that reported the dynamics of the SCR dimensions in an emerging economy during the COVID-19.

Application of Industry 4.0 in the Procurement Processes of Supply Chains: A Systematic Literature Review

The fourth industrial revolution has significantly changed the traditional way of managing supply chains. The applications of Industry 4.0 (I4.0) technologies such as the Internet of Things (IoT) and Artificial Intelligence (AI) in different processes of supply chains have assisted companies to improve their performance. Procurement can be considered a critical process in supply chain management since it can provide novel opportunities for supply chains to improve their efficiency and effectiveness. However, I4.0 applications can be costly and may not be reasonably affordable. Therefore, the benefits of implementing these technologies should be clarified for procurement managers before investing in the digitalization of the procurement process. Despite the importance of this issue, few papers have attempted to address the effects of I4.0 technologies and smart systems in procurement. To fill this gap, a Systematic Literature Review (SLR) on the applications of I4.0 technologies in procurement has been used in this study. By reviewing 70 papers through appropriate keywords, a conceptual framework is developed to classify different value propositions provided by the different applications of I4.0 technologies in procurement processes. Results reveal nine value propositions that can provide a better understanding for the procurement department to analyze the benefits of implementing the related I4.0 technologies in different activities. Finally, findings and future study opportunities are concluded.