Toward a theory on workplaces for smart workers

Out of Sight, Out of Mind? A Longitudinal Investigation of Smart Working and Burnout in the Context of the Job Demands–Resources Model during the COVID-19 Pandemic

The academic interest in smart working, a form of flexible work characterized by the use of technology to conduct one’s work, has dramatically increased over recent years, especially during the COVID-19 pandemic. Building on the job demands–resources (JD-R) model, in this study we investigate whether smart working affects the longitudinal association between perceived work characteristics, such as workload and social support (SS), and workers’ health and well-being, in terms of exhaustion. Overall, 185 workers completed a self-report questionnaire at two time points (four-month time-lag) during the COVID-19 outbreak. The results from moderated multiple regression analysis partially support our predictions. The longitudinal association between workload and exhaustion was positive—although marginally significant—for smart workers, but nonsignificant for in-person workers. Contrarily, the longitudinal association between SS and exhaustion was negative for in-person workers, but nonsignificant for smart workers. Overall, this study suggests that, to support employees’ health and productivity, work characteristics—both physical and psychosocial—should fit the new way of working as well as remote workers’ specific needs and expectations. Hence, to promote sustainable work, interventions should be aimed at helping smart workers to manage their workload effectively, as well as reducing professional and social isolation.

Digitization in the Design and Construction Industry—Remote Work in the Context of Sustainability: A Study from Poland

The article presents the results of research on the digitization of services provided by the design industry in the context of the implementation of sustainable development goals, especially environmental sustainability. First, a literature review has been done. These research goals were established in the publication: investigating the impact of remote work on the implementation of sustainable development goals (in particular, environmental), examining the essence of better perception of remote work and digitization of the design process by employees of the design and construction industry, and examining barriers and factors favoring the digitization of the design and construction industry in Poland. Both a survey and interviews were carried out. To analyze data obtained from the interviews, the Colaizzi’s methodology was performed. The data obtained as a result of the survey were subjected to a statistical analysis using a cluster analysis (Ward’s method). Groups (clusters) of strong and weak barriers, supporting factors, and sustainability factors were defined. The COVID-19 pandemic has perpetuated the digitization trend in this industry. Employees and owners of project offices prefer remote work due to the flexibility of working time, time savings, work comfort, safety, and savings. Industry employees recognize the advantages and benefits of remote work in terms of environmental sustainability. The environmental impact in the form in the reduction of electricity consumption by large office buildings and reduction of the emission of harmful substances contained in car exhaust fumes are the most frequently mentioned environmental advantages. The biggest barriers are legal aspects, and sometimes difficult cooperation with a client. The research results presented in this publication, as well as the methodology adopted, are a contribution to the literature on the perception and comfort of remote work, the social effects of the COVID-19 pandemic, and environmental sustainability.