Does it get better over time? A longitudinal assessment of enterprise system user performance

Efficiency or Innovation?

Considering the mixed arguments and uncertainty about the payoff of cloud computing, this paper empirically studies the long-term cloud computing impact on the financial performance, specifically from the perspective of efficiency and innovation. Taking 253 pairs of listed companies in China as the research sample, propensity score matching and difference in differences techniques combined with OLS regression are conducted to analyze a rolling 5-year panel data. The analysis results show that cloud computing adoption leads to years of financial performance decline followed by an upturn. The downward trend is more pronounced when it is adopted with innovation. This paper contributes to the existing literatures by leveraging archival performance data to verify the long-term business value and revealing the value realization difference between efficiency- and innovation-oriented cloud computing adoptions. The findings remind the managers to see the two sides of cloud computing and make rational adoption decisions, especially cloud-based innovation, according to their actual situations.

How does business analytics contribute to organisational performance and business value? A resource-based view

Purpose

The purpose of this article is to identify how the organisations are able to improve their business value through acquisition of business analytics capabilities and by improving their performance.

Design/methodology/approach

With the help of literature survey, along with standard resource-based view framework, a conceptual model has been developed. These have been statistically tested by collecting the data using the survey questionnaire from 306 selected respondents from various service sector- and product-based organisations in India. To analyse the data we have used partial least square–based structural equation modelling.

Findings

The study highlights that by the help of data acquisition and tool acquisition as two vital components the acquisition of business analytics capabilities could improve the business value of the organisation by strengthening its organisational performance. The findings of this research also indicated that acquisition of business analytics capabilities has a significant influence on an organisation's business process performance and business decision, which in turn significantly influences organisational performance. And organisational performance eventually positively influences its business value. The model was found to provide an explanative power of 71%.

Research limitations/implications

The proposed research model can provide effective recommendations to the management of the organisations to realise the importance of acquisition of effective business analytics capabilities to eventually improve the business value of the organisation.

Originality/value

No specific studies, as yet, have analysed the effects of acquisition of business analytics capabilities for improving organisational performance mediated through business process performance and business decision. Therefore, this research has explored the distinctive effort to empirically validate this understanding.