What makes a socially skilled leader? Findings from the implementation and operation of New Care Models (Vanguards) in England

A hurting embrace does not last long: toxicity of abusive supervision erodes leader and organizational identification to cause turnover intention

PURPOSE

The study aims to investigate the mediating roles of leadership identification and organizational identification linking abusive supervision to employees' turnover intention.

DESIGN/METHODOLOGY/APPROACH

Using a self-administer survey design, data were collected from 229 nursing workforce employed in hospitals located in Karachi.

FINDINGS

The research findings show that abusive supervision has a considerably positive influence on turnover intention. The findings also show that abusive supervision negatively affects nurses' leadership identification and organizational identification. Leadership identification and organizational identification were found to be negatively related to nurses' turnover intention. Finally, leadership identification and organizational identification were found to parallelly mediate the relationship between abusive supervision and turnover intention.

ORIGINALITY/VALUE

This study helped uncover the previously unknown parallel mediating mechanism of organizational identification and leadership identification. Additionally, abusive supervision was found to negatively affect employees' leadership identification.