Citation classics published in Knowledge Management journals. Part II: studying research trends and discovering the Google Scholar Effect

Do they practice what they preach? The presence of problematic citations in business ethics research

Purpose

In scholarly publications, citations play an essential epistemic role in creating and disseminating knowledge. Conversely, the use of problematic citations impedes the growth of knowledge, contaminates the knowledge base and disserves science. This study investigates the presence of problematic citations in the works of business ethics scholars.

Design/methodology/approach

The authors investigated two types of problematic citations: inaccurate citations and plagiarized citations. For this, 1,200 randomly selected citations from three leading business ethics journals were assessed based on: (1) referenced journal errors, (2) article title errors and (3) author name errors. Other papers that replicated the same title errors were identified.

Findings

Of the citations in the examined business ethics journals, 21.42% have at least one error. Of particular concern are the citation errors in article titles, where 3.75% of examined citations have minor errors and another 3.75% display major errors – 7.5% in total. Two-thirds of minor and major title errors were repeatedly replicated in previous and ensuing publications, which confirms the presence of citation plagiarism. An average article published in a business ethics journal contains at least three plagiarized citations. Even though business ethics fares well compared to other disciplines, a situation where every fifth citation is problematic is unacceptable.

Practical implications

Business ethics scholars are not immune to the use of problematic citations, and it is unlikely that attempting to improve researchers' awareness of the unethicality of this behavior will bring a desirable outcome.

Originality/value

Identifying that problematic citations exist in the business ethics literature is novel because it is expected that these researchers would not condone this practice.

Global ranking of knowledge management and intellectual capital academic journals: a 2021 update

Purpose

The purpose of this study is to update a global ranking list of 28 knowledge management and intellectual capital (KM/IC) academic journals. The list should be periodically updated because the pool of active KM/IC researchers changes, researchers adjust their journal perceptions, citation indices change and new journals appear while others become discontinued.

Design/methodology/approach

The ranking list was created based on a survey of 463 active KM/IC researchers and journal citation impact metrics (the h-index and the g-index).

Findings

Journal of Knowledge Management and Journal of Intellectual Capital are ranked A+, followed by The Learning Organization, Knowledge Management Research & Practice, VINE: The Journal of Information and Knowledge Management Systems, Knowledge and Process Management and International Journal of Knowledge Management which are ranked A. VINE, Electronic Journal of Knowledge Management and Online Journal of Applied Knowledge Management have shown the most improvement. The recently established Journal of Innovation & Knowledge has demonstrated a strong performance.

Practical implications

KM/IC discipline stakeholders may consult and use the ranking list for various purposes, but they should do so with caution. Highly ranked journals are quite likely to have the Clarivate’s Journal Impact Factor or be included in the Clarivate’s Emerging Sources Citation Index. A journal’s longevity is strongly correlated with its citation metrics and is moderately correlated with expert survey scores. Interdisciplinarity is the natural state of the KM and IC research domains, and it should be embraced by the research community.

Originality/value

This study presents the most up-to-date ranking list of KM/IC academic journals.

A structured literature review of scientometric research of the knowledge management discipline: a 2021 update

Purpose

The purpose of this study is to conduct a structured literature review of scientometric research of the knowledge management (KM) discipline for the 2012–2019 time period.

Design/methodology/approach

A total of 175 scientometric studies of the KM discipline were identified and analyzed.

Findings

Scientometric KM research has entered the maturity stage: its volume has been growing, reaching six publications per month in 2019. Scientometric KM research has become highly specialized, which explains many inconsistent findings, and the interests of scientometric KM researchers and their preferred inquiry methods have changed over time. There is a dangerous trend toward a monopoly of the scholarly publishing market which affects researchers’ behavior. To create a list of keywords for database searches, scientometric KM scholars should rely on the formal KM keyword classification schemes, and KM-centric peer-reviewed journals should continue welcoming manuscripts on scientometric topics.

Practical implications

Stakeholders should realize that the KM discipline may successfully exist as a cluster of divergent schools of thought under an overarching KM umbrella and that the notion of intradisciplinary cohesion and consistency should be abandoned. Journal of Knowledge Management is unanimously recognized as a leading KM journal, but KM researchers should not limit their focus to the body of knowledge documented in the KM-centric publication forums. The top six most productive countries are the USA, the UK, Taiwan, Canada, Australia and China. There is a need for knowledge brokers that may deliver the KM academic body of knowledge to practitioners.

Originality/value

This is the most comprehensive, up-to-date analysis of the KM discipline.

Citation recommendation: approaches and datasets

Citation recommendation describes the task of recommending citations for a given text. Due to the overload of published scientific works in recent years on the one hand, and the need to cite the most appropriate publications when writing scientific texts on the other hand, citation recommendation has emerged as an important research topic. In recent years, several approaches and evaluation data sets have been presented. However, to the best of our knowledge, no literature survey has been conducted explicitly on citation recommendation. In this article, we give a thorough introduction to automatic citation recommendation research. We then present an overview of the approaches and data sets for citation recommendation and identify differences and commonalities using various dimensions. Last but not least, we shed light on the evaluation methods and outline general challenges in the evaluation and how to meet them. We restrict ourselves to citation recommendation for scientific publications, as this document type has been studied the most in this area. However, many of the observations and discussions included in this survey are also applicable to other types of text, such as news articles and encyclopedic articles.

Digital Transformation and Knowledge Management in the Public Sector

Digitizing public services is, at the moment, an essential necessity for numerous governments around the world. An improved government through digitization will not only have a growing effect on businesses, but it will also be able to intensify citizen engagement and push for economic growth. During the last 10 years more countries have progressively begun to provide digital services to their citizens. Therefore, in order to address this development, the purpose of this paper is to analyze the evolution of the digital government literature in order to describe the aspects of digital transformation in the public sector and how it is related to knowledge management. In this study the methodology is quantitative and it is based on a review and a survey made with the main goal being the estimation from several collected data on how the digital transformation process in the Public Administration takes place and what its relationship is with knowledge management. The review study is based on articles found on Scopus database and it addresses the role that digital government research plays in the theory and practice of knowledge management. In the survey study, 54 employees working for the services of the two governmental areas of the Portuguese Ministry of the Environment were surveyed. The results show that the research on the theme is still at an exploratory stage due to the lack of studies relating digital government to knowledge management effectiveness in the public sector. The results also show that the success of digital government seems to be related with the quality of the organizations’ knowledge management, complementing each other for significant improvements in the public sector. In terms of originality, this study aims to contribute and stimulate data-driven discussions regarding the impacts of the digital transformation in the public sector and their relation with the implementation of knowledge management practices. The results offer insights into future research needs.

Interorganizational learning: a bibliometric review and research agenda

Purpose

Scholarly interest in interorganizational learning (IOL) has spiked in the past decade because of its potential to absorb, transfer and create valuable knowledge for enhanced innovative performance and sustained competitive advantage. However, only a handful of review studies exists on the topic. The evolution of IOL has not been studied explicitly and there is a lack of understanding of the field trends. To fill this gap, this paper aims to comprehensively review the literature on IOL and map its evolution and trends using bibliometric techniques. In particular, the authors use visualization of science mapping freeware to systematize the findings and interpret the results.

Design/methodology/approach

The authors synthesize the findings using “evaluative bibliometric techniques” to identify the quality and quantity indicators of the IOL research and use “relational bibliometric techniques” to determine the structural indicators of the IOL field such as the intellectual foundations and emerging research themes of IOL research.

Findings

Through an analysis of 208 journal publications obtained from the Scopus database, the authors determine the leading authors, countries, highly cited papers and their contributions to the IOL literature. By identifying the key hotspots, intellectual foundations and emerging trends of IOL, the authors provide promising avenues in IOL research.

Originality/value

To the best of the knowledge, this study is the first to systematically review the IOL literature and provide future research directions.

What is the impact of library and information science on knowledge management research?

Purpose

The purpose of this study is to determine the place of library and information Science (LIS) research within leading knowledge management (KM) journals and conferences.

Design/methodology/approach

Authors examined articles published from 2000-2018 in top-20 KM publications identified by Google Scholar to look for relationship with LIS. Authors analyzed the identified LIS-related articles to determine the publication trends based on LIS terms used, populations, authorship pattern, country, information setting type and top-cited articles.

Findings

Authors found that the coverage of LIS-related articles within leading KM publications was very low. From the more than 10,000 KM research articles, less than 1 per cent were LIS-related.

Research limitations/implications

This study would help LIS researchers measure the space they have created for their field within leading KM research. By showing the relatively low coverage of LIS within KM research, the study demonstrates that LIS researchers/practitioners need to do more for LIS to be recognized as an important area within KM. KM publications can also enable greater synergies with LIS for mutual benefit.

Originality/value

LIS researchers have increasingly called for KM implementation within libraries. The KM field has a long history in library practice in the context of managing and organizing codified knowledge. Both KM and LIS share the common goals of providing access to knowledge for sharing, transfer and use. However, hardly any studies have looked at the amount of synergy or overlap between these two different but related areas, and whether LIS matters to KM, even though LIS practitioners have been highlighting that KM matters to LIS.

The impact of the Cambridge Structural Database and the small molecule crystal structures it contains: a bibliographic and literature study

A bibliographic and literature-based analysis of the impact of the Cambridge Structural Database (CSD) and the papers associated with crystal structures in the CSD has been undertaken.

Authorship trend and content analysis

Purpose

The purpose of this paper is to examine the classic characteristics of highly cited articles (HCAs) of top-ranked library and information science (LIS) journals and get acquainted with the high-quality works in specific areas of LIS for distinguishing what gets cited and who the prolific authors are.

Design/methodology/approach

The HCAs published across the top four LIS journals were downloaded, coded and a database was developed with basic metadata elements for analysis using bibliometric indicators. Lotka’s Inverse Square Law of Scientific Productivity was applied to assess the author’s productivity of HCA. The content analysis method was also used to find out the emerging areas of research that have sought high citations.

Findings

Inferences were drawn for the proposed five number of research questions pertaining to individual productivity, collaboration patterns country and institutional productivity, impactful areas of research. The Netherland found to be the potential player among all the affiliating countries of authors and Loet Leydesdorff tops the list among the prolific authors. It is observed that Lotka’s Classical Law also fits the HCA data set in LIS. “Research impact measurement and research collaboration,” “Social networking” and “Research metrics and citation-based studies” are found to be the emerging areas of LIS research.

Practical implications

Researchers may find a way what gets cited in specific areas of LIS literature and why along with who are the prolific authors.

Originality/value

This study is important from the perspective of the growing research field of the LIS discipline to identify the papers that have influenced others papers as per citation count, spot the active and more impactful topics in LIS research.

From output to outcome measures in the public sector: a structured literature review

Purpose

The purpose of this paper is to perform an analysis of the current literature providing a deep contribution to understanding the paradigm shift from output to outcome measures in the public sector. Thus, the main aim is to provide relevant insights of both theoretical and empirical studies, offering a critique of the schemes and the research methods used and underlining future research opportunities for the compelling (or underestimated) contents and new emerging trends.

Design/methodology/approach

Articles published in main public management and administration journals, as internationally recognized, are analyzed using a structured literature review methodology. The paper investigates selected contributions published in Association of Business Schools (ABS) (Chartered Association of Business Schools – UK] Grade 4, 3 and 2 journals specializing in the field of “Public Sector Management,” dealing with the topic of performance measurement, from output to outcome.

Findings

Findings are described defying a framework that deepens emerging elements of current literature such as main countries analyzed, main research topics highlighted, research methods applied (qualitative versus quantitative; case studies, interviews, comparative studies etc.), different definitions of “output” and “outcome,” top keywords and their connections.

Originality/value

The paper’s findings aim to offer insights and a current “shared vision” into the state of the art and possible future research avenues on the topic of output and outcome measures in the public sector fostering the development of further studies especially in the direction of sustainability.

Evolution of the Socio-cognitive Structure of Knowledge Management (1986–2015): An Author Co-citation Analysis

Purpose

The evolution of the socio-cognitive structure of the field of knowledge management (KM) during the period 1986–2015 is described.

Design/methodology/approach

Records retrieved from Web of Science were submitted to author co-citation analysis (ACA) following a longitudinal perspective as of the following time slices: 1986–1996, 1997–2006, and 2007–2015. The top 10% of most cited first authors by sub-periods were mapped in bibliometric networks in order to interpret the communities formed and their relationships.

Findings

KM is a homogeneous field as indicated by networks results. Nine classical authors are identified since they are highly co-cited in each sub-period, highlighting Ikujiro Nonaka as the most influential authors in the field. The most significant communities in KM are devoted to strategic management, KM foundations, organisational learning and behaviour, and organisational theories. Major trends in the evolution of the intellectual structure of KM evidence a technological influence in 1986–1996, a strategic influence in 1997–2006, and finally a sociological influence in 2007–2015.

Research limitations

Describing a field from a single database can offer biases in terms of output coverage. Likewise, the conference proceedings and books were not used and the analysis was only based on first authors. However, the results obtained can be very useful to understand the evolution of KM research.

Practical implications

These results might be useful for managers and academicians to understand the evolution of KM field and to (re)define research activities and organisational projects.

Originality/value

The novelty of this paper lies in considering ACA as a bibliometric technique to study KM research. In addition, our investigation has a wider time coverage than earlier articles.

Patterns of citations for the growth of knowledge: a Foucauldian perspective

Purpose

The purpose of this paper is to sensitize researchers to qualitative citation patterns that characterize original research, contribute toward the growth of knowledge and, ultimately, promote scientific progress.

Design/methodology/approach

This study describes how ideas are intertextually inserted into citing works to create new concepts and theories, thereby contributing to the growth of knowledge. By combining existing perspectives and dimensions of citations with Foucauldian theory, this study develops a typology of qualitative citation patterns for the growth of knowledge and uses examples from two classic works to illustrate how these citation patterns can be identified and applied.

Findings

A clearer understanding of the motivations behind citations becomes possible by focusing on the qualitative patterns of citations rather than on their quantitative features. The proposed typology includes the following patterns: original, conceptual, organic, juxtapositional, peripheral, persuasive, acknowledgment, perfunctory, inconsistent and plagiaristic.

Originality/value

In contrast to quantitative evaluations of the role and value of citations, this study focuses on the qualitative characteristics of citations, in the form of specific patterns of citations that engender original and novel research and those that may not. By integrating Foucauldian analysis of discourse with existing theories of citations, this study offers a more nuanced and refined typology of citations that can be used by researchers to gain a deeper semantic understanding of citations.

Advancing Automated Content Analysis in Knowledge Management Research

This article reports on the development of a knowledge management (KM) dictionary and its application to automated content analysis to investigate topical foci of KM publications and provide an overview of the current research landscape. While automated content analysis gains importance, a problem prevails concerning the use and analysis of compound concepts (e.g., organizational learning). Using a self-developed dictionary of KM-related compound concepts, a sample of 4,290 publications from ten top-ranked KM journals and one KM conference was analyzed using text-mining software. Based on the dictionary approach, this study investigates core research themes of the KM discipline and compares key research interests throughout the IJKM community and those of other outlets. The investigation provides guidance to identify research opportunities in KM and provides useful implications concerning the application of dictionaries. Practitioners might adapt their organizations' approaches to KM accordingly, with regard to prevailing themes and trends in KM research.

Initiating, challenging and improving knowledge in organizational contexts

Purpose

The purpose of this study is to investigate how organizational knowledge interacts with artifacts and what determinants, driving processes and outcomes govern these interactions in organizational contexts.

Design/methodology/approach

A case study is used and data collected is from a US engineering and consulting company.

Findings

Findings suggested three major driving processes specifically initiating, challenging and improving and several related determinants and outcomes that governed the interaction between organizational knowledge and artifacts over time.

Research limitations/implications

This study has limitations related to the nature and dimension of the case selected.

Practical implications

This study provides a means to explain how organizations hold existing knowledge and what determinants, driving processes and outcomes govern the interactions between knowledge and artifacts to assist managerial practices and improve performance.

Originality/value

This paper contributes to the current debate on organizational knowledge and provides some empirical evidence of how knowledge interacts with artifacts in organizational contexts.

Incursions from the epicentre: Southern theory, social science, and the global HIV research domain

Research about HIV constitutes a global domain of academic knowledge. The patterns that structure this domain reflect inequalities in the production and dissemination of knowledge, as well as broader inequalities in geopolitics. Conventional metrics for assessing the value and impact of academic research reveal that "Northern" research remains dominant, while "Southern" research remains peripheral. Southern theory provides a framework for greater critical engagement with knowledge produced by researchers within the global South. With a focus on HIV social science, we show that investigators working in and from Africa have produced and disseminated knowledge fundamental to the global domain of HIV research, and argue that their epistemological contribution may be understood within the framework of Southern theory. Through repurposing a bibliometrical measure of citation count, we constitute a new archive of highly cited social science research. With a focus on South Africa, we situate this archive within changing historical contexts, connecting research findings to developments in medicine, health sciences and politics. We focus on two key themes in the evolution of HIV knowledge: (1) the significance of context and locality - the "setting" of HIV research; and (2) sex, race and risk - changing ideas about the social determinants of HIV transmission.

Does value matter? An examination of the impact of knowledge value on firm performance and the moderating role of knowledge breadth

Purpose

The purpose of the study is to examine the relationship between the value of created knowledge and financial performance. It also assesses how knowledge breadth moderates the aforementioned relationship.

Design/methodology/approach

Focusing on the US biotechnology industry, the study matches patents data from the National Bureau of Economic Research and the United States Patent and Trademark Office with firms’ data from COMPUSTAT. Generalized least squares estimation is used as an analytical technique, and random-effects models are used to evaluate effects of the independent variables based on both within- and between-organization variances.

Findings

The findings reveal that biotechnological firms that create knowledge of higher values are likely to have higher financial performance than those creating knowledge of less value. Moreover, knowledge breadth is shown to positively moderate the relationship between knowledge value and firm performance.

Research limitations/implications

Some of the limitations include not controlling for more firm-related and environmental factors that might have influenced firm performance.

Practical implications

The study provides evidence that the quality of knowledge should be significantly considered when creating new knowledge. That is, managers should prioritize the creation of highly valuable knowledge, even if it occasionally results in creating fewer numbers of patents. The paper also suggests that creating valuable knowledge that is broad and flexible should be an important objective for managers as it provides more opportunities to generate future rents.

Originality/value

The study emphasizes how the value of created knowledge impacts the financial performance of firms. It also illustrates how knowledge breadth moderates that relationship. The paper contributes to a stream of research that links knowledge management abilities and firm performance.

Is organizational learning being absorbed by knowledge management? A systematic review

Purpose

This paper aims to focus on research regarding organizational learning (OL) and knowledge management (KM), and to specifically investigate whether OL has been conceptually absorbed by KM.

Design/methodology/approach

This study is based on 16,185 articles from the Scopus and ISI Web of Science databases, using VantagePoint 10.0 software. The method used in this study is a systematic literature review covering KM and OL publications from the 1970s, when the OL field started to grow, up to 2016.

Findings

Nuclear processes of OL, creation and acquisition of knowledge, have been conceptually absorbed by KM literature in the past years.

Research limitations/implications

Only two databases have been considered, Scopus and ISI Web of Science, because of their academic prestige. However, these databases include a large number of articles on KM and OL. Search terms used could exclude some relevant terms, although all major descriptive terms have been included.

Practical implications

This paper identifies thematic clusters in KM and OL, evolution of both fields, most cited authors and representative journals by topic.

Originality/value

This is the first paper to jointly analyse the evolution of KM and OL. This paper shows a conceptual absorption of OL into KM, which may enrich academic discussion and also provide some clarity to the conceptualization of these two fields.

Assessment of global law and psychiatry research in the period of 1993-2012

Purpose

The purpose of the present study is to analyze highly cited articles and global research emphases and trends of law and psychiatry (L&P) research during the period of 1993 to 2012 from the Web of Science (WOS) database. Besides the analysis of highly cited articles to learn about the classic articles and intellectual base of the L&P research domain, an attempt is made to detect research emphases and trends of the study field.

Design/methodology/approach

The present study applies quantitative analyses of citations of scientific publications to find highly cited articles and summarizes research hotspots and trends on L&P research articles from WOS during 1993-2012 using statistical analysis of words in titles, KeyWords Plus, author keywords and co-keywords.

Findings

The top 21 highly cited articles of research on L&P were found; most of the highly cited papers used survey research to measure patterns of violence of psychiatric patients. This present study identified forensic psychiatry, mental health and criminal offenders were the continuing mainstream topics in the L&P field and risk assessment, risk factors and risk management of violent behavior, legislation for sexual offences, mental health courts, recidivism and expert testimony were recent research emphases and trends of the study field. On the contrary, psychiatric hospitalization, psychiatrist-patient, community and services were not mainstream topics in the study field and were of decreasing importance and popularity in L&P research. Additionally, the topics of violent behavior and risk assessment have developed to a significant subgroup of L&P research. Finally, research emphases and trends in the L&P field were found based on the co-keywords cluster map and density map.

Originality/value

This is the first study to quantify and detect research emphases and trends in L&P from the WOS during 1993-2012, which may provide the groundwork for future studies of the L&P research domain, and offer some important suggestions and implications for professional researchers, specialists, publications’ editors and public policy makers concerned with the domain.

The role of collaborative knowledge building in the co-creation of artifacts: influencing factors and propositions

Purpose

This paper assesses the role of collaborative knowledge building in the co-creation of artifacts in the knowledge management field.

Design/methodology/approach

Fifty-eight papers published in six knowledge management-related journals were analyzed. The framework for analysis included 13 codes. Studies were analyzed using qualitative and quantitative methods.

Findings

Findings showed that several factors influenced the co-creation of artifacts in collaborative knowledge building. At the micro level, individual motivation, capabilities and reflexivity seemed to play a central role in co-creation processes. At the meso level, teamwork and shared understanding were identified as two key major factors. At the macro level, structural, behavioral and cognitive factors were identified; they included organizational rules and workplace setting, organizational culture and learning and memory. Managerial agency, characteristics of artifacts and knowledge brokers and boundary spanners also seemed to have an influence at the inter-organizational levels of analysis.

Research limitations/implications

This study has limitations related to scope of contribution, covered time span (17 years) and restrictions in journal subscriptions.

Practical implications

The study will help managers understand the intricacies of collaborative knowledge building practices to increase organizational overall effectiveness and performance.

Originality/value

This study is a first attempt to systematically assess the role of collaborative knowledge building in the co-creation of artifacts, and therefore, it represents a primary reference in the knowledge management field. It proposes some initial propositions that can guide future empirical studies.

Perspectives on the role of business in social innovation

Purpose

The purpose of this paper is to examine the conceptual construct of social innovation in business as distinct from social innovation implemented by civil society and the state. The general absence of sustained research and analysis of this phenomenon, and the dominance of grey and policy-oriented literature, mean that a broadly accepted definition of how social innovation theorises the changing role of business in society is missing

Design/methodology/approach

An integrative review of the representative literature on social innovation was conducted. The analysis focused on the key arguments made about the involvement of business actors in processes of social innovation and interweaved in this study to build a logically coherent definition of what social innovation in business means for the bulk of those who write and speak about it today. The scope of the literature review was expanded by integrating insights from the extant “business in society” and social innovation literatures, thereby adding clarity to the authors' conceptualisation.

Findings

The findings indicate that social innovation is best understood as a process driven by human relations, morality and creative capacity breaking routines and path dependencies. It fundamentally relies on the socially constructed dynamics between business and social actors who carry ideas, focus their energies, mobilise competences and create new complementarities to tackle social problems. Economic gain, in this approach, is at best an outcome of social innovation, not its engine.

Originality/value

What this literature review unveils that is unique about social innovation, and contributes to an enrichment of the “business in society” debate beyond the business case and win-win scenarios depicted by most scholars in this field, is that it best manifests itself as an informal social process that comes into existence at the margins of conventional ways of thinking and organising business activities. Business actors involved in social innovation are framed as self-directed and self-organised around the moral purpose of fostering social progress.

Global ranking of knowledge management and intellectual capital academic journals: 2017 update

Purpose

The purpose of this study is to update a global ranking of 27 knowledge management and intellectual capital (KM/IC) academic journals.

Design/methodology/approach

The ranking was developed based on a combination of results from a survey of 482 active KM/IC researchers and journal citation impact indices.

Findings

The ranking list includes 27 currently active KM/IC journals. The A+ journals are the Journal of Knowledge Management and the Journal of Intellectual Capital. The A journals are the Learning Organization, Knowledge Management Research & Practice, Knowledge and Process Management, VINE: The Journal of Information and Knowledge Management Systems and International Journal of Knowledge Management. A majority of recently launched journals did not fare well in the ranking. Whereas a journal’s longevity is important, it is not the only factor affecting its ranking position. Expert survey and citation impact measures are relatively consistent, but expert survey ranking scores change faster.

Practical implications

KM/IC discipline stakeholders, including practitioners, editors, publishers, reviewers, researchers, students, administrators and librarians, may consult the developed ranking list for various purposes. Compared to 2008, more researchers indicated KM/IC as their primary area of concentration, which is a positive indicator of discipline development.

Originality/value

This is the most recent ranking list of KM/IC academic journals.

Citation classics published in knowledge management journals. Part III: author survey

Purpose

This paper is the third part of a series of works investigating the top 100 knowledge management (KM) citation classic articles. The purpose of this paper is to understand why KM citation classics are well-cited.

Design/methodology/approach

The results of a survey of 58 KM citation classic authors were reported as descriptive statistics and subjected to content analysis.

Findings

An archetype of a KM citation classic author was constructed including demographics, personal characteristics, motivation and work preferences. There is a need for developing novel ideas in KM research. Timeliness of a publication is directly linked to its future impact. Editors should involve citation classics authors as reviewers, and KM researchers should improve their citation practices. Serendipity played a very important role in early KM research, especially from the perspective of discovering new and interesting phenomena.

Research limitations/implications

Whereas the importance of serendipity is not questioned, future KM researchers should rely more on a formal, meticulous and well-planned research approach rather than on the hope of making a discovery by accident or luck. KM citation classics authors relied on serendipity to form the foundation of the discipline, but extending their work requires formal and structured inquiries.

Practical implications

Many authors conducted research to solve a problem to serve the needs of both practice and academia, rather than being overly theoretical.

Originality/value

Because KM researchers can no longer rely on past bibliometric theories, this paper helps understand why specific articles are highly cited and recommends how to conduct and develop future KM research that has impact.

Artifacts in knowledge management research: a systematic literature review and future research directions

Purpose

The purpose of this paper is to assess the role of artifacts in the knowledge management field in the past 18 years (1997-2015) and to identify directions for future research.

Design/methodology/approach

The authors conducted a systematic literature review of 101 articles published in seven journals retrieved from EBSCO and Google Scholar online research databases. The framework for analysis included 13 codes, i.e. author(s), title, year of publication, typology, theoretical lens, categorizations, methods for empirical work, relevancy, level of analysis, keywords, findings, research themes and future research directions. Codes were analyzed using qualitative and quantitative methods.

Findings

The findings lacked cumulativeness and consistency in the current knowledge management debate. Empirical works outnumbered conceptual contributions by two to one, and the majority of papers focused at the organizational level of analysis. Knowledge management systems, knowledge sharing and digital archives were the major research themes connected to artifacts, together with other closely aligned concepts such as learning and online learning, knowledge transfer and knowledge creation.

Research limitations/implications

This study has temporal and contextual limitations related to covered time span (18 years) and journals’ subscription restrictions.

Originality/value

This paper is a first attempt to systematically review the role of artifacts in knowledge management research and therefore it represents a primary reference in the knowledge management field. It provides directions to future theoretical and empirical studies and suggestions to managerial practices.